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Page 1: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302
Page 2: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302
Page 3: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302
Page 4: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302

FCC Unit ID # Description Job Title Vacancies

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Residential Sales Supervisor 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Commercial Enterprise Account Rep 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Director Residential Sales & Marketing 1

11833 NYC Market Residential Building Relationship Rep 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Commercial Enterprise Account Rep 1

11833 NYC Market Commercial Enterprise Account Rep 1

11833 NYC Market Access & Bulk Manager 1

11833 NYC Market Commercial Enterprise Account Rep 1

11833 NYC Market Commercial Building Relationship Rep 1

11833 NYC Market Marketing Coordinator 1

11833 NYC Market Contract Administrator 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Jr Customer Account Manager 1

11833 NYC Market Residential Sales Supervisor 1

11833 NYC Market Human Resources Generalist 1

11833 NYC Market Q&A Coordinator 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Commercial SMB Sales Manager 1

11833 NYC Market Residential Building Relationship Rep 1

11833 NYC Market Commercial Enterprise Account Rep 1

11833 NYC Market Project Manager 1

11833 NYC Market CST 1

11833 NYC Market SMT1 1

11833 NYC Market Sales Coordinator 1

11833 NYC Market Customer Satisfaction Tech 1 1

11833 NYC Market Dispatcher 1

11833 NYC Market Direct Sales Rep (DSR) 1

11833 NYC Market Director Commercial sales 1

Total 34

FCC/EEO Program Annual Record

NY Market

Full Time Vacancies - 76.172(b)(1)

July 15, 2012 through July 14, 2013

Exhibit 22 - Page 1

Page 5: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302

NY Market

Name of Source Address City State Zip Phone email Contact Name

RCN Website - Career Page 196 Van Buren St Herndon VA 20170 718 552-4247 [email protected] Joe Gonzalez

RCN Employee Referral Program 22-15 43rd Avenue LIC NY 11101 718 552-4247 [email protected] Joe Gonzalez

RCN Internal Job Posting 196 Van Buren St Herndon VA 20170 718 552-4247 [email protected] Joe Gonzalez

Monster Worldwide 622 Third Avenue, 37th Floor New York NY 10017 212-548-8345 [email protected] Stacey Shub

Competitive Telecoms Group PO Box 518 Lincolndale NY 10540 914 248-5991 [email protected] Jerry DeMartino

Techlink Systems 51 East 42nd Street, Suite 1600 NY NY 10017 646 285-0406 [email protected] Jennifer DiDonato

TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 [email protected] Brianna Minard

Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302 [email protected] Racheal Hannah

LaGuardia Community College 31-10 Thomas Avenue LIC NY 11101 718 482-5054 [email protected] Elyse Newman

Cas/Comsearch 950 Third Avenue NY NY 10022 212 593-0861 [email protected] Gail Koch

Career Builder 200 N. Lasalle Chicago IL 60611 773-353-2617 [email protected] Andrew Carpenter

Fierce Wireless 1900 L St NW, Suite 400 Washington DC 20036 202 628-8778 [email protected]

RCN Manhattan Payment Center 737 3rd Avenue New York NY 718 552-4247 [email protected] Joe Gonzalez

RCN Queens Payment Center 33-16 Woodside Avenue LIC NY 11101 718 552-4247 [email protected] Joe Gonzalez

NAACP Professioanl & Technology Diversity Career Fair 234 West 42nd Street New York NY 10036 718 552-4247 [email protected] Joe Gonzalez

FCC Annual Report

Recruitment Sources Utilized for Vacancies Filled - 76.1702(b)(2)

July 15, 2012 - July 14, 2013

Exhibit 22 - Page 2

Page 6: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302

Outreach Efforts Sponsor Date Description

Community Outreach LaGuardia Community College 02/01/13

Worked with LaGuardia Comminty College to re-

introduce a general internship program.

Employee Training RCN Jun-13 Labor Relation Training - All employees annual

program

Community Outreach RCN on-going Run an advertisement on RCN channel 8 on New

York System. General advisement to draw

candiate interest to rcn.com career page to apply to

open positions that NY may be recruiting for.

Community Outreach RCN on-going Posting open position flyer at all RCN customer

lobby locations, sitting areas, cashier locations, etc.

Posting list current month open positions with

instrruction for candidate to apply on www.rcn.com

Employee Training RCN Jun-13 Respect in the Workplace Training - All employees

annual program

Employee Training RCN Jun-13 Code of Business Conduct Training - All

employees annual program

NCTI Technical Employee Training

RCN on-going Established rewards programs to encourage

current employees to increase current skills set by

taking NCTI training classes

SCTE Technical Employee Training

RCN on-going Established rewards programs to encourage

current employees to increase current skills set by

taking SCTE training classes

Community Outreach - Job Fair RCN 5/6/2013 NAACP Professional & Technogy Diversity Career

fair

RCN Corporation

NY Market FCC General

Recruitment Report - 76.1702(b)(3)

July 15, 2012 through July 14, 2013

Exhibit 22 - Page 5

Page 7: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302

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Residential Sales Supervisor 3 3 0 2 0 0 0 0 0 2 0 0 0 0 0 12 2 1 0 0 0 0 0 0 0 0 0 0 0 0 4 0 0 0 0 0

Commercial Enterprise Account Rep 3 3 0 1 1 0 0 0 0 2 1 0 3 3 0 8 7 1 0 0 0 0 0 0 0 0 0 0 0 0 7 0 0 0 0 0

Direct Sales Rep (DSR) 6 6 1 3 0 0 0 0 0 5 0 0 3 0 0 89 14 4 0 0 0 0 0 0 0 0 0 1 0 0 2 0 0 0 0 0

Director Residential Sales & Marketing 7 7 1 2 2 0 0 0 0 6 1 0 14 3 0 14 6 0 0 0 0 0 0 0 0 0 0 0 0 0 16 2 0 0 0 0

Residential Building Relationship Rep 0 0 0 7 0 0 0 0 0 10 0 0 6 0 0 26 3 1 0 0 0 0 0 0 0 0 0 1 0 0 18 0 0 0 0 0

Direct Sales Rep (DSR) 0 0 0 3 1 0 0 0 0 5 1 0 3 1 1 13 3 0 0 0 0 0 0 0 0 0 0 1 0 0 2 2 0 0 0 0

Commercial Enterprise Account Rep 2 2 0 0 0 0 0 0 0 10 3 0 5 3 1 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 25 0 0 0 0 0

Commercial Enterprise Account Rep 3 3 0 1 0 0 1 1 0 1 0 0 0 0 0 2 2 1 0 0 0 0 0 0 0 0 0 0 0 0 4 0 0 0 0 0

Access & Bulk Manager 7 7 0 3 0 0 0 0 0 3 0 0 1 0 0 6 2 1 0 0 0 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0

Commercial Enterprise Account Rep 16 8 1 1 0 0 0 0 0 0 0 0 0 0 0 2 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Commercial Building Relationship Rep 1 1 1 1 1 0 0 0 0 5 1 0 13 1 0 8 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 0 0 0 0 0

Marketing Coordinator 0 0 0 0 0 0 1 1 0 5 0 0 0 0 0 5 2 1 0 0 0 0 0 0 0 0 0 0 0 0 47 5 0 0 0 0

Contract Administrator 0 0 0 0 0 0 0 0 0 5 1 0 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 24 1 0 0 0 0

Direct Sales Rep (DSR) 0 0 0 4 0 0 0 0 0 3 1 0 0 0 0 12 10 1 0 0 0 0 0 0 0 0 0 0 0 0 4 4 0 0 0 0

Jr Customer Account Manager 0 0 0 1 1 0 0 0 0 4 0 0 21 5 1 8 1 0 0 0 0 0 0 0 0 0 0 0 0 0 17 0 0 1 1 0

Residential Sales Supervisor 0 0 0 2 1 0 1 1 0 0 0 0 0 0 0 19 4 1 0 0 0 0 0 0 0 0 0 0 0 0 10 0 0 0 0 0

Human Resources Generalist 0 0 0 0 0 0 0 0 0 5 1 0 3 1 0 7 1 0 0 0 0 0 0 0 0 0 0 0 0 0 74 8 1 0 0 0

Q&A Coordinator 0 0 0 0 0 0 0 0 0 4 0 0 0 0 0 11 2 1 0 0 0 0 0 0 0 0 0 0 0 0 23 0 0 2 1 0

Direct Sales Rep (DSR) 0 0 0 4 0 0 0 0 0 6 2 0 3 2 1 9 1 0 0 0 0 0 0 0 0 0 0 0 0 0 6 1 0 0 0 0

Commercial SMB Sales Manager 1 1 1 2 2 0 2 2 0 6 0 0 14 2 0 16 4 0 0 0 0 0 0 0 0 0 0 0 0 0 8 0 0 0 0 0

Residential Building Relationship Rep 0 0 0 2 2 1 1 1 0 4 1 0 0 0 0 11 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Commercial Enterprise Account Rep 5 2 0 0 0 0 0 0 0 0 0 0 0 0 0 3 2 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0

Project Manager 0 0 0 6 0 0 0 0 0 5 1 0 5 0 0 23 6 0 1 1 0 0 0 0 1 1 1 0 0 0 18 0 0 3 0 0

Customer Satisfaction Tech 1 0 0 0 7 1 1 1 1 0 15 0 0 7 2 0 69 6 0 0 0 0 0 0 0 5 2 0 2 0 0 61 8 0 2 0 0

Dispatcher 0 0 0 2 1 1 0 0 0 8 0 0 5 0 0 21 5 0 10 6 0 0 0 0 0 0 0 0 0 0 45 2 0 0 0 0

Direct Sales Rep (DSR) 0 0 0 2 2 1 0 0 0 4 0 0 1 0 0 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 6 2 0 0 0 0

Director Commercial sales 6 6 1 0 0 0 0 0 0 1 0 0 0 0 0 3 1 0 3 3 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0

Customer Satisfaction Tech 1 0 0 0 1 0 0 2 2 1 3 0 0 0 0 0 22 2 0 4 2 0 0 0 0 0 0 0 0 0 0 27 2 0 0 0 0

System Maintenance Tech 1 0 0 0 3 3 0 2 2 1 1 0 0 3 1 0 15 2 0 0 0 0 0 0 0 0 0 0 0 0 0 12 1 0 0 0 0

Sales Coordinator 0 0 0 2 2 1 0 0 0 1 0 0 0 0 0 8 2 0 0 0 0 0 0 0 0 0 0 0 0 0 14 2 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Totals 60 49 6 62 20 5 11 11 2 129 14 0 111 25 5 449 95 14 18 12 0 0 0 0 6 3 1 5 0 0 486 40 1 8 2 0

Window BannersRadio

Job Titles of Positions

Filled with External

HiresStaffing Agencies

RCN Employee

Referral Program

RCN Internal Job

Posting

CareerBuilder

.com Monster.com

FCC Applicant Source Report - 76.1702(b)(4)

July 15, 2012 through July 14, 2013 - NY Market

NAACP Job Fairs

FCC Annual Recruitment Source Evaluation - 76.1702(b)(4)

FCC Applicant Source Report - 76.1702(b)(4)

July 15, 2012 through July 14, 2013

Former RCN

Employees Indeed.com

UE Employment

BoardRCN.com

Exhibit 22 - Page 4

Page 8: TriLan Inc 5041 New Centre Drive Suite 107 Wilmington NC 28403 910 794-7900 x110 brianna@trilan.net Brianna Minard Triumph Marketing 2105 Manorview Circle Germantown MD 20876 352 234-3302

Referral Type # of Applicants # of Interviewees # of Hires

Staffing Agencies 60 49 6

RCN Emp Referral Program 62 20 5

RCN Internal Job 11 11 2

Career Builder 129 14 0

Monster 111 25 5

RCN 449 95 14

NAACP Job Fair 18 12 0

Radio 0 0 0

RCN Fromer Employees 6 3 1

RCN Banner / Payment Centers 5 0 0

Indeed 486 40 1

Unemployment Office 8 2 0

TOTAL 1345 271 34

FCC Annual Report

NY Market

Source Recruitment Evaluation - 76.1702(b)(4)

July 15, 2012 through July 14, 2013