triple seat power point
TRANSCRIPT
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An Empty Private DiningRoom Is Full Of Potential
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When the economy takes a turn for theworse, the restaurant industry is one of
the most affected.
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97
98
99
100
101
102103
104
National Restaurant Association, 2008 Mid-Year Review
The restaurant performance index hasdropped significantly over the past four
years.
Declining Restaurant Performance Index
Jan 2006 Jan 2007 Jan 2008Jan 2004 Jan 2005
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Yet, even in the trying economy, privatedining business is growing faster than
ever.
3.6 Billion
27 Billion
National Restaurant Association, 2007
Restaurant Forecast
2000 2007
Private Dining and Catering Business Revenues
10
20
30
40
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More and morerestaurants across thenation continue to addprivate dining rooms.
Private dining spacesare in higher demand
than ever.
Forbes, January 2007
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Expect private dining events torepresent a larger share of totalfuture business.
American Restaurant Association, Annual Forecast 2007
60%fine-dining
operators
50%casual-dining
operators
40%family-dining
operators
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Despite the increased demand,the industry has yet to reach its fullpotential.
Most private dining spacesare sitting empty over half of thetime.
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In order to maintain a strong private-dining business, regardless of theeconomic climate, private events need tobe profitable for the operator andeconomical for the client.
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The tendency is to view private diningas an extension of the main dining
room.
Its important to regardprivate dining as a
separate business,onethat will expand yourcustomer base and
increase your revenues.
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How does your restaurantcurrently manage its private
dining business?
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Ifyou'relikemost,
youprobablyu
sea
papernotebook
.
Whilethissystem
works,ithasm
any
well-known
problems.
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Its very time consuming.Organizing and managing a paper systemwastes valuable time
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Its disorganized.Event details get misplaced. Customer Service
suffers. If you have multiple restaurants, crossselling is impossible and leads are lost.
Its very time consuming.Organizing and managing a paper systemwastes valuable time.
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It loses money.Marketing to existing customers is difficult andcountless opportunities to book repeatbusiness is lost.
Its disorganized.Event details get misplaced. Customer Service
suffers. If you have multiple restaurants, crossselling is impossible and leads are lost.
Its very time consuming.Organizing and managing a paper system
wastes valuable time.
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To survive in this economy, restaurateurs
will need to adapt. Paper systems are on
the way out.
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Look at it this way
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Restaurants are where hotels were 15
years ago, when all banquets were bookedand planned with paper systems.
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Today, more than 80% of hotels use anautomated system for all of their banquetand catering events.
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Unfortunately, mostof the technologysolutions available to
restaurants areelaborate,expensive, anddifficult to use.
You're in therestaurant
business, not thetechnologybusiness.
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You deserve a solution that istailored for your specific needs
a solution that seamlesslyfits into your current way ofworking.
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Tripleseat provides the only web-basedbooking engine and event planning softwaredesigned specifically for the restaurant
private dining business.
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No installations (webbased)
Innovative user interface
Easily scalable
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Saves you time
Increases revenues Strengthens customer
retention
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Tripleseat is so much easier and more
user friendly than any other cateringbooking programs we have attempted touse.
I am an anti-computer person and I find
it very easy to use. It is also a big timesaver when booking and planning anevent. We love it!
Maria CzechutCatering Sales ManagerUpstream BrewingCompany
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Tripleseat answers our practical needs,
and it allows us the intuitive system forlittle cost.
It is web based which is huge 5 or 6different people are utilizing it in
different locations. We can instantly tapinto Tripleseat from wherever we are.Its intuitive and exactly the right fit.
Sean DutsonGeneral Manager606 CongressRestaurantRenaissance HotelBoston
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FeatureHighlights
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Customer Relationship ManagerMaintain a comprehensive accounts andcontacts database including booking history,telephone conversations, andcorrespondence. Prospect for future business
and build on existing relationships
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Event SchedulerA graphic calendar of all of your restaurantsevents, displayed in a month-at-a-glance orweek-at-a-glance format. Book new eventsdirectly from the calendar
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No-Hassle BookingsCreate new bookings instantly and manageall existing bookings quickly and easily
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Banquet Event OrderPlan every detail of all your events with theBanquet Event Order. With the BEO nothingwill be left to chance.
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Follow up remindersEnsure thorough event management andproactive customer service with automateddaily "to-do" lists and follow-up reminders
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Visit www.Tripleseat.com to learn more.