TrustedID

Who is TrustedID? TrustedID is a big brand in the identity theft industry and was acquired by one of the three major credit reporting bureaus, Equifax in 2013. They provide identity protection, credit monitoring and privacy and reputation management products. They white-label their product to many other big companies such as myFICO and AARP, and continue to expand their company in other ways. TrustedID’s corporate offices are located in Palo Alto, California and they were awarded Best-In-Class by Javelin Research in 2010. They have been in the business for ten years which gives them seniority against most other identity theft protection companies.

The fact that TrustedID was acquired by a credit bureau is almost a guarantee that their credit monitoring will give you information and alerts right away. It also shows that another business had so much confidence in what TrustedID was doing that they invested more in them. TrustedID claims to give their customers medical benefits protection as well as financial identity protection. They even offer the same plans and benefits for your spouse and children so they can be protected too.

TrustedID’s cheapest plan is only $15/month for individuals and $28/month for family members. Upon signup members will receive credit monitoring, $1 million service warranty, junk mail reduction and more. They will even scan the undercover internet websites to ensure that your identification isn’t being illegally sold or traded. Their service has been featured on major news source outlets such as The Wall Street Journal, The New York Times, Newsweek, CNN Money and Time.

There are a couple major reservations we have about TrustedID. The first thing is that we found confusing or contradictive language in their contract. For example, where TrustedID says they do one thing on their home page or another main page on their website, their contract will say that those same options are either not available or very limited (as the consumer would have perceived it). We found a few examples of this kind of problem and believe that it is very deceiving to potential customers. We want consumers to 100 percent know what they are getting before they sign up with a company.

Another  major  concern  is  that  we  originally  thought  that  TrustedID  was  a  great  service,  but  upon  real  customers  leaving  reviews  for  them  it  seems  quite  the  opposite.    Many  people  have  complained  about  being  billed  too  much  or  for  payments  that  weren’t  even  agreed  on.    Others  have  had  bad  experiences  with  customer  representaCves  or  that  they  had  to  wait  at  least  30  minutes  to  talk  to  someone.    Another  complaint  has  had  to  do  with  features  not  being  up  to  par,  or  benefits  being  taken  away  or  added  without  permission.        All  of  these  complaints  are  red  flags  on  our  end  and  we  take  those  real  customer  reviews  seriously  when  calculaCng  a  company’s  Overall  Score.          

TrustedID has a lot of great things about them, but they also have some not-so-good things going on. The review team at BestIDTheftCompanys.com does not feel comfortable fully recommending a company that has shady language in their contract and so many negative reviews from their customers. If TrustedID had one unique and out-of-this-world benefit that no other company offers then we could see them still being a big competitor, but unfortunately that’s not the case. We would advise that potential customers research other Top Recommended companies on BIDTC before committing to the service that TrustedID offers.

To read further details on the contract discrepancies, please visit the Contract Details tab on the TrustedID company review. You can also find more information including price breakdowns, video reviews, top-company comparisons, website images and more on TrustedID by visiting http://bestidtheftcompanys.com/company/trusted-id. Until TrustedID steps up their games and tries to improve their product, service, and contract details we can’t see them being a true top company in the industry. Others may think differently, but we try to look at the angle of a consumer, expert and a business. We always take all things into consideration, and unfortunately TrustedID doesn’t make a good fit for people who want true protection.