tsc16 - #sportjaar2016: how to own the sports conversation on - sanneke boesveldt - twitter

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Page 1: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 2: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

SPORT 2.0

@SANNEKE HEAD OF MARKETING TWITTER BENELUX

Page 3: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

TWITTER 10 WHERE ARE WE NOW?

Page 4: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

320M LOGGED IN ACTIVE USERS

500M TWEETS/DAY

79% MOBILE USERS

SOURCE | Twitter Internal

Page 5: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

7M

LOGGED OUT USERS IN NL

XXM MAU

X2

Page 6: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

Discover the most relevant #Now content

LOGGED-OUT EXPERIENCE

Page 7: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

20% OF DUTCH INTERNET USERS ACCESS TWITTER

SOURCE | comScore, Q3 2015, Netherlands & Nielsen Twitter Consumer Deep Dive Survey, June 2015, Netherlands

52% OF THOSE USE TWITTER EVERY DAY

Page 8: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

+55% Y/Y INCREASE IN

AVERAGE VISIT DURATION

SOURCE | comScore, Q3 2015, Netherlands

Page 9: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

SOURCE | Nielsen Twitter Consumer Deep Dive Survey, June 2015, Netherlands

WHO ARE DUTCH TWITTER USERS?

16-24 25-34 35-44 45-54 55-64

16%

11%

25%

17%

30%55%45%

90%

Gender

Marital StatusAge

Annual Household Income

Children In The House

Take Part In Shopping Decisions

Single 33%

Married 34%

In a relationship 28%

Divorced/ widowed 5%

Top 25%

Mid 50%

Bottom 25% 12%

19%

15% 3+

2

1

None 55%

13%

20%

13%

Page 10: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

WHAT IS TWITTER? LIVE

PUBLIC CONVERSATIONAL

Page 11: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

IF SOMETHING HAPPENS IN THE WORLD, IT HAPPENS ON TWITTER…

Page 12: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

IF SOMETHING HAPPENS IN THE WORLD, IT HAPPENS ON TWITTER…

Page 13: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

TWITTER IS YOUR

CONNECTIONTO YOUR WORLD

Page 14: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 15: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

TWITTER CONNECTS

Page 16: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 17: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

RECORD TWEETS/MINUTE

Page 18: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 19: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 20: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

S P O R T X T W I T T E R

Page 21: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

SOURCE | ………….

No.1 platform for real time updates and breaking news?

+2.3x

+80%

+3x

+3x

SOURCE | Research Now, Feb 2016, Netherlands

Page 22: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

No.1 platform to connect with fans, experts, players and managers?

+10%

+50%

+50%

+75%

SOURCE | Research Now, Feb 2016, Netherlands

Page 23: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

66%OF MOBILE USERS TWEET

WHILE WATCHING TV

Source | TV x Twitter, Cheat Sheet, Compete, 2013

50%OF ALL TV RELATED TWEETS

ARE ABOUT SPORTING EVENTS

Source | Sports Fans Amplify Action Across Screens, Neilsen 2014

TV X TWITTER

Page 24: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

44% D U TC H T W I T T E R U S E R S FO L LOWS A FO OT B A L L-

R E L AT E D ACCO U N T O R A FO OT B A L L S P O N S O R

1.4M+ D U TC H T W I T T E R U S E R S W H O

A R E I N T E R E ST E D I N FO OT B A L L

FOOTBALL IS THE LARGEST

Page 25: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

#EURO2016 DRAW

386K+MENTIONS IN EUROPE OVER

THE WEEKEND OF THE DRAW (12TH - 13TH DEC, 15)

Page 26: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

110K T W E E TS A B O U T P SV W H O Q UA L I F I E S FO R T H E N E X T

R O U N D C L

Page 27: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 28: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

DIGITAL IMPRESSIONS MOVES TO TWITTER DURING LIVE SPORT EVENTS

BRAZIL, WORLD CUP 2014

decrease in traditionel digital ad impressions1

-37%increase in

active users2

+14%

+107%increase in

impressions2

1. World Cup Effect with Brazilian Impression Volume, Triggit, 2014 2. Twitter Internal, 2014, Active users and impressions measured during game time on 6/28/14

Page 29: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

NOT JUST FOOTBALL

Page 30: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

#TDF2015

4,5M+TWEETS IN EUROPE DURING

THE TOUR +20% Y/Y

5,3B+IMPRESSIONS IN EUROPE DURING

THE TOUR

197K+EXTRA FOLLOWERS @LETOUR

Page 31: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 32: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

IN JUST DAYS,THE WORLDS ATTENTION WILL TURN TO RIO

148

Page 33: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

FOR 17 DAYSOF MUST-SEE AND MUST-SHARE MOMENTS

Page 34: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

64%OF DUTCH USERS SAY THEY ARE ALREADY

EXCITED ABOUT #RIO2016

SOURCE | Research Now, Feb 2016, Netherlands

Page 35: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

68%AGREE THAT THE

OLYMPICS MAKES THEM FEEL PROUD TO BE FROM

THE NETHERLANDS

SOURCE | Research Now, Feb 2016, Netherlands

Page 36: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

SOURCE | Twitter Internal, 2012

CONVERSATIONS AROUND THE 2012 LONDON OLYMPICS

2012 LONDON OLYMPICS

0M

1M

2M

3M

TW

EE

TS

/ D

AY

JUL 23

AUG 16

JUL 31

AUG 8

JUL 27

AUG 4

AUG 12

OLYMPICS CLOSING CEREMONY

OLYMPICS OPENING CEREMONY

Page 37: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 38: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 39: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

H O W TO O W N T H E S P O R T S C O N V E R S AT I O N

Page 40: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 41: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

The “old” rules of marketing still apply…

Right audience

Right momentRight content

Page 42: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

SOCIAL IS ABOUT

Authentic Relevant

Timely

CO N N EC T I O N S

Page 43: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

BRILLIANT INHAKER

Page 44: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 45: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

#12EDIABLE

Page 46: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

BRILLIANT INHAKER

Page 47: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

SamsungMobileNL x #TDF15

Unique content

Targeted on right audience

Uitgelicht door SamsungMobileNL

WHITELISTING

Page 48: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

#TweetAndGoalPLAYING FOOTBALL ON TWITTER

Page 49: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

Promoted by HeinekenSoccer

TWITTER AMPLIFYPUBLISHED TO TWITTER IN

LESS THAN 5 MINS

Page 50: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter
Page 51: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

17,5

35

52,5

70

25/3/15 8/4/15 22/5/15 6/6/15 20/7/15 3/8/15 17/09/15 1/10/15 15/12/15 27/01/16

TIME WATCHED PER DAY (IN YEARS)

71 years

per day

Page 52: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

THE BUILD OP

Page 53: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

PERISCOPE BEFORE

Page 54: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

PERISCOPE STREAMS IN TIMELINE + GO PRO INTEGRATION

PERISCOPE DURING

Page 55: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

PERISCOPE AFTER

Page 56: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

A new way to see what the world thinks - and an easy way to make your voice heard

POLLS

Page 57: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

Z E T D E FA N C E N T R A A L

Page 58: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

FANTWEETS

Page 59: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

SURPRISE FANS

Page 60: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

TWITTER Q&A

Page 61: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

BP Q&A

Page 62: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

TWEET & WIN

Page 63: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

FLOCK TO UNLOCK

Page 64: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

FLOCK TO ILLUMINATE

Page 65: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

The subtle differences between the US and UK summed up in 6 seconds.

Robin Edds@robinedds

ONE MORE THING

Page 66: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

BASICS TO KNOWTwitter is magical, yes, but you should know these random things:

• Tweeting only reaches 5-15% of your followers

• 40% of people Tweet; 60% don’t

• Be engaging! Otherwise nothing happens…

Page 67: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

DO’S/DON’TSThings y’all should do & think y’all shouldn’t do

• Do: Always use an image/gif/video

• Do: Have a clear CTA

• Do: Jump on an existing hashtag

• Do: Short copy (if possible)

• Do: Think about search

• Don’t: Over #tag

• Don’t: Use a #tag that has nothing to do with you

Page 68: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

JUST BE A GOOD DATE

Page 69: TSC16 - #sportjaar2016: How to own the sports conversation on - Sanneke Boesveldt - Twitter

OK DOEI