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TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

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Page 1: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

TTMG 5103 Module Innovation and business models

Pulak Choudhury

TIM Program, Carleton University

June 19, 2009

Page 2: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Agenda

Objectives

What will be learned

What can be done

Innovation

Necessity of innovation

Innovation strategies

Innovation facts

What is not innovation

What is innovation should do/should be

Business model

Business model design process

Business model innovation

Three step roadmap

Business model innovation matters

Ex1 – AMIES

EX2 – NOKIA’s all-you-can-eat

EX3 - SHAZAM

Innovation and business model

Moment of truth

Lessons learned

References

Page 3: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Objectives(1)

What will be learned

A detailed view of the innovation

Alchemy of business model

Relationship between innovation activities and business model

innovation

A new way of doing business - with new values, vision,

strategies, system and structures

Page 4: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Objectives(2)

What can be done

How to spark the disruption

Maximize the reach of the technology and an comprehensive value

network

Identify and improve your business model

Page 5: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Agenda

Objectives

What will be learned

What can be done

Innovation

Necessity of innovation

Innovation strategies

Innovation facts

What is not innovation

What is innovation should do/should be

Business model

Business model design process

Business model innovation

Three step roadmap

Business model innovation matters

Ex1 – AMIES

EX2 – NOKIA’s all-you-can-eat

EX3 - SHAZAM

Innovation and business model

Moment of truth

Lessons learned

References

Page 6: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation

Innovation is the ability to come up with

something new that somehow facilitates a task

or endeavour

Innovation is purposeful and should be the

result of an occurrence, a need or an event

Innovation is progress

Page 7: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Necessity of innovation

To grow the business

To address a particular target market where they

see a major competitive threat or opportunity

To reinvent the business model for a tougher

economic environment

Innovation seems to be the key to success in

product development

Page 8: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Agenda

Objectives

What will be learned

What can be done

Innovation

Necessity of innovation

Innovation strategies

Innovation facts

What is not innovation

What is innovation should do/should be

Business model

Business model design process

Business model innovation

Three step roadmap

Business model innovation matters

Ex1 – AMIES

EX2 – NOKIA’s all-you-can-eat

EX3 - SHAZAM

Innovation and business model

Moment of truth

Lessons learned

References

Page 9: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation strategies

Inventive

First to market

Doesn’t necessarily lead to success

Page 10: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation strategies

Adaptive

Not the first but the best

Can work but can fail in industries with short

product life cycles or network effects

Page 11: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation strategies

Economic

Low cost producer

Usually requires lots of manufacturing innovation

Page 12: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation strategies

Innovative applications

Creative use of existing technologies

Page 13: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation facts

What is not true about innovation

being innovative can be a costly venture for a

business Innovation means reinventing the wheel Big ground-breaking ideas or technological leaps

forward The outcome of R&D department or smart people

Page 14: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation facts

What innovation should be Making changes to the established way of

doing things, which can result in a new product

Planned and managed as a core business process covering all parts of a business

Be done at a fraction of its previous cost and with quick, powerful results

Page 15: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Agenda

Objectives

What will be learned

What can be done

Innovation

Necessity of innovation

Innovation strategies

Innovation facts

What is not innovation

What is innovation should do/should be

Business model

Business model design process

Business model innovation

Three step roadmap

Business model innovation matters

Ex1 – AMIES

EX2 – NOKIA’s all-you-can-eat

EX3 - SHAZAM

Innovation and business model

Moment of truth

Lessons learned

References

Page 16: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model

A business model describes the value an organization offers to

various customers and portrays the capabilities and partners required

for creating, marketing, and delivering this value and relationship

capital with the goal of generating profitable and sustainable revenue

streams

Business model is a broad-stroke picture of how an innovative

concept will create economic value for the ultimate user, for the firm

and its shareholders and partners

Page 17: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model contd.

Considers the infrastructure required to move the product/service to the market in a manner that it both easy and convenient for customers and profitable for the firm

Page 18: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model design process

Identify interdisciplinary stakeholders -> set-up team Understand (business) environment –> frame

problem Suspend reality -> imagine Bring ideate to reality -> prototype Chose suitable design -> decide Execute -> project portfolio Evaluate, learn and redesign -> manage

improvement

Page 19: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Agenda

Objectives

What will be learned

What can be done

Innovation

Necessity of innovation

Innovation strategies

Innovation facts

What is not innovation

What is innovation should do/should be

Business model

Business model design process

Business model innovation

Three step roadmap

Business model innovation matters

Ex1 – AMIES

EX2 – NOKIA’s all-you-can-eat

EX3 - SHAZAM

Innovation and business model

Moment of truth

Lessons learned

References

Page 20: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model innovation

Innovation does not always rests in the technology or product or service, but

in the business model itself

Business innovation refers to the creation, or reinvention, of a business itself

Think outside-of-the-box

Can we describe it ? No? we need to discuss it

Can we discuss it ? No? because is no common language

Can we improve it ? No? we do not have the proper tools

implement it

Page 21: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model innovation

Figure: 4 areas need to looked at while innovating a business model

Page 22: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model innovation

Figure: 9 building blocks of business model

Page 23: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Three step roadmap

Begin by considering the opportunity to satisfy a real customer need

Construct a blueprint for how your company will fulfill that need profitably

Compare that model to your existing model to determine how much change will be required to capture the new opportunity

Page 24: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model innovation matters (1)

AMIES st.

Fisrt gives away song for free

Number of download started to incrase

So AMIES’s startd to charge and increase

Business model innovation

New talent discovery

New distribution channels

Increased revenue streams

Page 25: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Agenda

Objectives

What will be learned

What can be done

Innovation

Necessity of innovation

Innovation strategies

Innovation facts

What is not innovation

What is innovation should do/should be

Business model

Business model design process

Business model innovation

Three step roadmap

Business model innovation matters

Ex1 – AMIES

EX2 – NOKIA’s all-you-can-eat

EX3 - SHAZAM

Innovation and business model

Moment of truth

Lessons learned

References

Page 26: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model innovation matters (2)

Nokia launching ‘all-you-can-eat’ music service

Pay a monthly service

Listen as much as you want

Business model innovation

Building a new platform

Leveraging a brand

Recurring revenues

Page 27: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Business model innovation matters (3)

Shazam SMS

You hear a tune you like but don’t know the title or artist..

Dial a number

Hold your phone to the speaker

Get the title and artist by SMS

Business model innovation

Productive innovation

New channels

New revenue streams (communication, SMS charges, sales commission)

Page 28: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Innovation and business model

Innovation is needed to spark the disruption

where a new business model is then needed to

maximize the reach of this innovation and to

evolve an comprehensive value network to

support it Innovation needs to be linked to strategy and

the business planning process Innovation without a proper business model is

like a ‘Missile looking for a target’

Page 29: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Mistakes we make

Businesses tends to stay in their conservative box and not become more creative

Sometimes we hold up innovation by concentrating on the wrong thing at the start

Sometimes it’s because of the anchors and frames of the way we do things

Page 30: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Moment of truth

Discussions

Comments

Page 31: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Agenda

Objectives

What will be learned

What can be done

Innovation

Necessity of innovation

Innovation strategies

Innovation facts

What is not innovation

What is innovation should do/should be

Business model

Business model design process

Business model innovation

Three step roadmap

Business model innovation matters

Ex1 – AMIES

EX2 – NOKIA’s all-you-can-eat

EX3 - SHAZAM

Innovation and business model

Moment of truth

Lessons learned

References

Page 32: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Lessons learned (1)

Don’t focus on the business model at the outset but instead concentrate on the value they create

Work on useful things Solve problems Create value

Page 33: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Lessons learned (2)

Make something that is worth while and people will pay you for it

Figure out what you’re good at making and then make them well. You will make money as a result.

Page 34: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

References

Johnson, Mark, Christensen, Clayton, Kagermann, Henning. Reinventing your

business model, Harvard Business Review, December 2008 http://www.slideshare.net/Alex.Osterwalder/business-model-innovation-matter

Page 35: TTMG 5103 Module Innovation and business models Pulak Choudhury TIM Program, Carleton University June 19, 2009

Knowing in advance how you’re going to make money from snake oil may sound like you have a business model; what you have is snake oil. And that’s the problem you need to concentrate on first, the fact that you’re not creating anything of value.

Fedex right turn