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Turnarounds
Managing contracting as a model for successWolfgang Amerer | Hannover Messe 2013
Bilfinger Industrial Services
11. April 2013
Planning & Preparation
Subcontracts
Material Management &
Spare Parts
Projects
Scaffolding
Insulation
Industrial Cleaning
Cranage & Transportation
Piping
Instrumentation
Process Control
Maintenance
Static Equipment
Valves
Instrumentation
Inspections &
Acceptance Testing
Rotating Equipment
Managing Contracting Model
Activities within a Turnaround
Plant
TAR
page 2Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Turnaround phases
Preparation & Planning phase
▪ Time scheduling
▪ HSEQ plan
▪ Work package planning & calculation
▪ Agree on interfaces – RASCI chart
▪ Material management
▪ Resource planning (in steps)
▪ Infrastructure
▪ SD planning & support
Execution phase
▪ Site management
▪ Supervision & co-ordination
▪ Execution and project process
▪ Operational and progress monitoring
▪ HSEQ co-ordination & observation
Finalisation
▪ Technical documentation
▪ SU planning & support
▪ Review <> lessons learned
page 3Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Bilfinger Industrial Services TAR key markets
page 4Turnarounds - Managing contracting as a model for success
TAR business
Middle/North Europe
N. Africa and Middle East
Western/South Europe
Eastern Europe
▪ 68 TAR per year at an average cost of € 42.6 mn in Europe
▪ Total demand for TAR services will decrease by 20% by 2020
(mainly refinery business)
▪ An increase in contract volume can be expected between 2013
and 2017 due to additional capital project investment
▪ Different purchasing strategies of customers
▪ Customers try to perform turnarounds in smaller parts
(depending on legal requirements and plant design)
▪ Plant operators will increasingly try to organise and develop their
TAR department skills across multiple locations (only possible for
international companies)
▪ Operators will use more independent planning and project partners
due to increasing complexity of TAR’s
Managing Contracting Model
Future Trends Turnaround Market
page 5Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Different levels of partnership in Turnaround projects
Preparation PlanningInitial Activities Execution Finalization
page 6Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Different levels of partnership in Turnaround projects
Level 1Personnel Supplier
Preparation PlanningInitial Activities Execution Finalization
- provision of personnel
page 7Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Different levels of partnership in Turnaround projects
Single Contractor Level 2
Level 1Personnel Supplier
Preparation PlanningInitial Activities Execution Finalization
- execution of
mechanical
works
- coordination
of activities (SIP)
- HSEQ- provision of personnel
page 8Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Different levels of partnership in Turnaround projects
Unit Contractor (Main Contractor)
Single Contractor
Level 3
Level 2
Level 1Personnel Supplier
Preparation PlanningInitial Activities Execution Finalization
- planning
- execution
of mechanical
works
- coordination of
activities (SIP)
- HSEQ
- execution of
mechanical
works
- coordination
of activities (SIP)
- HSEQ- provision of personnel
page 9Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Different levels of partnership in Turnaround projects
Unit Contractor (Main Contractor)
Single Contractor
Level 3
Level 2
Level 1
Managing Contractor - MC (General Contractor) Level 4
Personnel Supplier
Preparation PlanningInitial Activities Execution Finalization
- initial activities
- planning and preperation
of all trades
- managing & coordination
of all activities in the unit(s)
- execution of mech. works
- HSSE (MC-customer)
- QA/QC (MC-customer)
- planning
- execution
of mechanical
works
- coordination of
activities (SIP)
- HSEQ
- execution of
mechanical
works
- coordination
of activities (SIP)
- HSEQ- provision of personnel
page 10Turnarounds - Managing contracting as a model for success
All under one umbrella
Managing Contracting Model
Managing Contractor principals
▪ Early selection of best performing
contractor
▪ Reduction of number of interfaces
▪ Early development of plans for
scoping, HSE, QA-QC
▪ customer focus on infrastructure
▪ Use of existing site contracts
▪ customer focus on project controls:
planning / scheduling, HSE,
QA-QC, costing (budget)
page 11Turnarounds - Managing contracting as a model for success
Client TA
Management
Client
Independent
QA/QC
Managing
Contractor
SubcontractorsTechnical
SpecialistsClient
Deboolenecking
“The MC is responsible for the safe, environmental friendly execution and completion of all scoped works in a
specific unit, within defined duration and in accordance with the quality criteria as set.
In order to achieve the goals, the MC supervises and coordinates all works in the field from formal handover by
operations till formal completion and handover to customer.”
Managing Contracting Model
Managing Contractor Function
This comprises of the following management aspects:
Managing of all administration, staff officers and planning & control functions Project Management
Supervising of own direct personnel via qualified supervision Field Supervision
Coordination of main-contractors and supporting services via qualified coordinators Field Coordination
Coordination of all technical specialists which do not have a dedicated supervisor Field Coordination
Cooperation with customer’s facilitating / debottlenecking coordinators via field supervision
Cooperation with customer’s HSE manager and QA-QC coordinators via QA-QC supervision
Turnarounds - Managing contracting as a model for success page 12
Managing Contracting Model
Managing Contractor Turnaround Organisation
Project management level
Support functions
(Progress, HSEQ)
Site management level
Coordination functions
Superindendent level
Supervisor level
Foreman level
TA Manager
Planning / Scheduling
Secretary Administration
Site Manager
SHE Manager
QA/QC Manager
Documentation
Cleaning yard
Time Scheduling
Work Preparation
Progress / Extra Works
Warehouse Keeper
Material Keeper
CoordinatorCranage/Transport
CoordinatorInspection
CoordinatorScaffolding
CoordinatorInsulation / Painting
CoordinatorCleaning
Superintendent
Supervisor Airfin
Supervisor Exchanger
Supervisor Safties / Dual valves /
General valves
Supervisor Piping
SupervisorDrums / Specials
SupervisorTorens / Reactor
Supervisor Furnace / Flare /
Stack
CoordinatorElectrical/Instrumentation
Supervisor Rotating
page 13Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Managing Contractor Turnaround Organisation
Project management level
Support functions
(Progress, HSEQ)
Site management level
Coordination functions
Superindendent level
Supervisor level
Foreman level
TA Manager
Planning / Scheduling
Secretary Administration
Site Manager
SHE Manager
QA/QC Manager
Documentation
Cleaning yard
Time Scheduling
Work Preparation
Progress / Extra Works
Warehouse Keeper
Material Keeper
CoordinatorCranage/Transport
CoordinatorInspection
CoordinatorScaffolding
CoordinatorInsulation / Painting
CoordinatorCleaning
Superintendent
Supervisor Airfin
Supervisor Exchanger
Supervisor Safties / Dual valves /
General valves
Supervisor Piping
SupervisorDrums / Specials
SupervisorTorens / Reactor
Supervisor Furnace / Flare /
Stack
CoordinatorElectrical/Instrumentation
Supervisor Rotating
Customer QA/QC Coordinators
Client TA Management
page 14Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Managing Contractor Turnaround Organisation
Project management level
Support functions
(Progress, HSEQ)
Site management level
Coordination functions
Superindendent level
Supervisor level
Foreman level
TA Manager
Planning / Scheduling
Secretary Administration
Site Manager
SHE Manager
QA/QC Manager
Documentation
Cleaning yard
Time Scheduling
Work Preparation
Progress / Extra Works
Warehouse Keeper
Material Keeper
CoordinatorCranage/Transport
CoordinatorInspection
CoordinatorScaffolding
CoordinatorInsulation / Painting
CoordinatorCleaning
Superintendent
Supervisor Airfin
Supervisor Exchanger
Supervisor Safties / Dual valves /
General valves
Supervisor Piping
SupervisorDrums / Specials
SupervisorTorens / Reactor
Supervisor Furnace / Flare /
Stack
CoordinatorElectrical/Instrumentation
Supervisor Rotating
Customer QA/QC Coordinators
Client TA Management
page 15Turnarounds - Managing contracting as a model for success
Managing Contracting Model
Managing Contractor Turnaround Organisation
Project management level
Support functions
(Progress, HSEQ)
Site management level
Coordination functions
Superindendent level
Supervisor level
Foreman level
TA Manager
Planning / Scheduling
Secretary Administration
Site Manager
SHE Manager
QA/QC Manager
Documentation
Cleaning yard
Time Scheduling
Work Preparation
Progress / Extra Works
Warehouse Keeper
Material Keeper
CoordinatorCranage/Transport
CoordinatorInspection
CoordinatorScaffolding
CoordinatorInsulation / Painting
CoordinatorCleaning
Superintendent
Supervisor Airfin
Supervisor Exchanger
Supervisor Safties / Dual valves /
General valves
Supervisor Piping
SupervisorDrums / Specials
SupervisorTorens / Reactor
Supervisor Furnace / Flare /
Stack
CoordinatorElectrical/Instrumentation
Supervisor Rotating
Customer QA/QC Coordinators
Customer facilitating coordinators
Client TA Management
page 16Turnarounds - Managing contracting as a model for success
Managing Contracting Model
RASCI Chart
The RASCI Chart summarises
who is
R esponsible,
A ccountable,
S upport,
C onsulted and
I nformed
In customer’s TA
Managing Contractor Model.
Clien
t T
A 2
010 S
C &
Man
ag
em
en
t
Man
ag
er
Main
ten
an
ce
Secti
on
Head
Tu
rnaro
un
ds
Man
ag
ing
Co
ntr
acto
r
(Main
) S
ub
co
ntr
acto
r &
tech
nic
al S
pecia
lists
Clien
t S
up
erv
isio
n f
or
sp
ecif
ic E
lectr
ical &
Ro
tati
ng
wo
rks
Su
pp
liers
Clien
t Q
A/Q
C C
o-o
rdin
ato
r
Clien
t d
eb
ott
len
eckin
g C
o-o
rdin
ato
r
Scope Management
1 Scope control Pre - Turnaround (development, changes, freeze & release to Managing Contractors) > Scope Change Procedure C/I A R
2 Field scope change (more/less w ork process) identif ication & quantif ication (w ork preparations > impact on schedule, costs) during Turnaround > CVI Procedure R C C C C/S
3 Approval of scope change & formal instructions to Managing Contractor A R C/S
4 Instruct ow n personnel, main subcontractors and technical specialists w ith respect to scope changes and carry out the approved more/less w orks A R I I I I
5 Field facilitation/support Managing Contractors w ith respect to execution of all scoped w orks A S S S R
Budget & Cost management
1 Prepare and agree w ith Client on schedule of norms for all relevant w orks, equipment and materials A R
2 Development & control of budget estimate based on scope I A R
3 Daily report on cost status & variations I A R
4 Verify/challenge cost impact of each individual scope change, check against unit rates & update cost forecast R C/S C/S
Organization & personnel
1 Development & communication of pre-TA organization chart I A R C/S C/S C/S C/S C/S C/S
2 Development & communication of organization chart for entire TA/IS 2010 I A R C/S C/S C/S C/S C/S C/S
3 Development & communication of organization chart for each main unit I A I R C/S C/S C/S C/S C/S
4 Development of tasks, roles & responsibilities of each individual function A R C/S C/S I I I
5 Selection & appointment of MC key function holders for w ork preparation / execution A R
6 Selection & appointment of Client key function holders for w ork preparation / execution A R C/S
7 Set-up and agree (de)mobilisation planning for ow n staff, non-w orking supervision and site facilities w ith Client I A R
8 Prepare list of all direct labour, w orking supervision, staff and non-w orking supervision w ith all relevant information for access to Client site A R
9 Prepare Request for Company pass forms for all persons identif ied A R
10 Agree on (un)planned personnel/staff changes/replacements I R/C R/C C C
Work preparation
1 Agree w ith Client on computerized w ork preparation system to be applied (for ow n w orks). A R
2 Provide all relevant technical data required for all Turnaround Services and agree w ith Client on the scope of w ork incl. w orks main subcontr. & technical services A R
3 Review major and minor Turnaround preparation activities by means of f ield checks A R C/S
4 Prepare detailed f ield w ork packages for all scoped w orks to be executed by the managing contractor according to Client quality standard A R C/S
5 Co-ordinate, check content & quality and approve the detailed f ield w ork packages to be executed by main subcontractors and technical specialists A R C/S C/S C/S
6 Prepare materials requirements list including spare parts, bulk materials, etc. A R C/S C/S C/S
7 Prepare inquiry packages based on the Client frame agreements for main sub contractors and technical specialists A R C/S C/S C/S
8 Check, review and approve quotations from main subcontractors and technical specialist on scope (correct & complete) A R C/S C/S C/S
9 Double check quotations (terms & conditions, scope, etc.) of main subcontractors and technical specialists and place orders R C/S
10 Identify and prepare all other activities to ensure a successful w ork preparation & execution of the Turnaround A R C/S C/S C/S
11 Submit w ork packages for technical and commercial evaluation to Client according WR procedure A R
12 Discuss and agree w ork packages of Managing Contractor including Lump-Sum pricing and associated costs for w ork package w ith Client A R
13 Review and mitigate all risks / hazards involved w ith the w orks in the preparatory phase A R
RASCI Chart
Turnarounds - Managing contracting as a model for success page 17
Awareness of roles & responsibilities
Managing / supervising of own management and field personnel
Co-ordination of sub-contractors
Co-operation with customer’s facilitating / debottlenecking team
Co-operation with customer’s HSE manager and QA-QC coordinators
Driving non-technical aspects of TA (pro-activeness)
HSE organisation
Communication
TA organisation
Commercial (more-less work procedure)
Managing Contracting Model
Summary – The Role Managing Contractor
Turnarounds - Managing contracting as a model for success page 18
Managing Contracting Model
Added value
▪ Minimization of interfaces
▪ Minimization of customer’s temporary operative staff
▪ Lump sum contract is possible
▪ Customer’s focus on critical path, debottlenecking and
technical problems solving
▪ Control of the whole TAR via KPI’s possible
▪ Priority setting to safety and quality possible
▪ Early development of plans for scope, QA/QC, manpower
▪ Early commitment, teambuilding & involvement in working methodologies
▪ Early fixing of required resources
▪ Cost advantage due to less interfaces and to synergies
page 19Turnarounds - Managing contracting as a model for success
Customer: Kuwait Petroleum Europoort B.V., Rotterdam / Netherlands
Project: TA 2010 Lube Oil Plant
Plan. & Prep. Phase: December 2009 – September 2010
Execution Phase: October 2010
Manpower mech.: 125 (25,000 hours)
Site Management: 65
Scope of Services: ▪ Preparation, detailed planning, time scheduling
▪ Site management and supervision incl. material handling
▪ Coordination of all disciplines / trades
▪ Execution of mechanical works: drums, columns, reactors,
furnaces, valves, heat exchangers (total: 676 pcs.)
▪ Bundle pulling/setting incl. Handling, 85 pcs. (own equipment)
▪ Site equipment, tool management
▪ Internal transportation / logistics
▪ Flange fastening “Rotabolts“, bolt tensioning
▪ SD/SU assistance
Involved Bilfinger comp.: Bilfinger IS (scaffolding, insulation, painting, tracing)
Managing Contracting Model
Case study
page 20Turnarounds - Managing contracting as a model for success
Borealis Polyolefine GmbH
Schwechat | Austria
Turnarounds - Managing contracting as a model for success page 21
Project TAR Schwechat 2011
Planning 2010, 2011
Execution time 2011
Type of contract Managing contractor
Manpower 500 (220,000 hours)
Scope of services ▪ Planning, work preparation
▪ Project management
▪ Rotating and static equipment
▪ Valve services
▪ E/I&C services
▪ Insulation
▪ Co-ordination of sub-contractors
Thank you very much for your attention