turner-tmc-training-concept

Turner Media Centre Operational Guide Version: Draft 2 Date: 12 January 2015

2 TURNER MEDIA CENTRE OPERATIONAL GUIDE VERSION DRAFT 01 DATE JANUARY 2015

TURNER MEDIA CENTRE OPERATIONAL GUIDE VERSION DRAFT 01 DATE JANUARY 2015 3

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Index

Essentials 05Introducing Turner Media Centre

Ingest 11Add material to the library

Repair 14Technical edit

Compliance 20Editorial edit

Media Management 20Manage media

Localisation 20Create regional versions

Promo 26Create and share promos

Edit 28Working with Adobe Premier

Graphics 22Store graphics in the library

Playout 33Approve files for playout


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EssentialsIntroducing Turner Media Centre

Key featuresSingle Turner EMEA libraryTools to manage content Many activities automated

Key BenefitsRapid access to contentReduced number of tapesCommon place to record information

Where to get helpOnline: media.turner.comKey people: - Process expert: Graham - Files: Bryn Challingsworth - Process owner: Rob Cranfield - TMC Product owner: Adam Gilman - TMC System admin: Stephen CosfordIT Help desk: +44 (0) 20 7693 1999


Quick start guide

Login / logoutTurner Media Centre is a web based application for PCs and MACs on the Turner EMEA network.

Request access To request access complete online form or contact IT helpdesk. Visit: (add URL here)

Login To access TMC visit tmc.tuner.comYour TMC username and passord will be sent to you via work email account.Please don’t share login credentials. You’re responsible for your own account.

Logout To logout from TMC close the browser.

Find material Access programmes, promos, graphics, subtitles and more via Turner Media Centre.

Quick searchRight-click on SEARCH to start a new search. TMC > Navigation > Conductor > Search Use wildcards to refine search.word1 [returns] word1 word1 word2 = word1 or word2 “word1 word2” = word1 and word2 cat* = cat; cats; catalogue c?t = cat; cot

Advance searchCreate complex searches.

Navigate library structure Navigate library structure to find material TMC > Navigation > Conductor > Library

Home pagePLAYER PANEL

ACTIVE ASSET PANEL

STORYBOARD PANEL

BROWSER PANEL

BROWSER PANEL


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Play / view materialPlay / view material on your desktop.

Double click to loadTo load asset into the player double-click on thumbnail. Use PLAY button to start video.

Watch full screen Display full screen. ESC to exit.

View high resolution Toggle between proxy (low res) and full res for video playback.

Eject on exit Release asset; let other people use it.

Adjust layoutDrag panels around to change layout. Save layout: TMC > View > Save Layout Reset layout: TMC > View > Reset Layout

Audio scrubHold down the CTRL key while dragging player srubs bar.

CopyrightThe Turner copyright policy applies to all content accessable via Turner Media Centre.

VersionsOverview here abou

OriginalsOriginal material direct from the distributor. For review only. Do not use for Tx/editing.

NormalisedMeets required Turner technical standards. Used by compliance teams.

LegacyImported material from XXXXX. Tx ready.

Compliance levelsTransmission ready material. GE NE Cut - General Ent (Add other levels here)

Navigation


Operational information

How do I ...?The main changes are listed below.

Research and view onlineUse Turner Media Centre to research and view items from the Turner EMEA library. Missing material? Email Content Operations

Share materialINTERNAL VIEWERS: Use Tuner Media Centre to share material. Best method? Email house no. or shorrtcut?EXTERNAL VIEWERS: Download, then distribute. Copyright policy applies.

Editing / downloadsUse Turner Media Centre to create a rough cut and share for review. Export high resolution files to Adobe Premier for craft editing. Use TMC for approval.Detailed information available in this guide.> Module 5: Edit

Approve material onlineApprove material using Turner Media Centre.Detailed information available in this guide.> Module 6: Promo > Module 8: Playout (approval)

Staff changes? Amend accountIndividual user account (including priverages) required to access Turner Media Centre.Add, admend or delete accounts via IT helpdesk. Allow 48 hours to process details.> Visit media.turner.com >> knowledge bank

Remote accessUse Turner’s eWork service to access Turner Media Centre on location or from home.


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Quiz

Test your knowledge1: kjdhfgkshdfgjk

Answer in red

2: kjdhfgkshdfgjkAnswer in red






Help

Where to get helpThere is a wide range of support available.

Online> Visit media.turner.com >> knowledge bankInformation includes contact names and numbers; latest version of this guide and detialed business processes.

Super UsersThe original material from the distributors and the production comanies is available on Turner Media Centre

IT Helpdesk The original material from the distributors and the production comanies is available on Turner Media CentreTurner technical support

The original material from the distributorsSony technical support

The original material from the distributors and the production comanies is available on Turner Media Centre

Turner subject expertsWonderful copy here

Product ownerThe original material from the distributors and the production comanies is available on


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IngestAdd material to the library

Key featuresIngest material from tape or file File based workflows Integration across systems Automated technical quality control

Key BenefitsSimplified processConsistent processesConsistent quality across every versionQuicker access to content Reduced costs

Where to get helpOnline: media.turner.comKey people: - Process expert: Alex Delve - Files: Bryn Challingsworth - Process owner: Mel Oulton - TMC Product owner: Adam Gilman - TMC System admin: Stephen CosfordIT Help desk: +44 (0) 20 7693 1999


Step-by-step guide

1. Register contentSet up the programme/series meta data and the required regional variants.

Create metadata Who: Content Operations or Regional Multi Media Operations teams Using: Xen

> Set up the programme/series metadata and the required regional variants.

Create placeholdersWho: Automatic process Using: TMC

Based on the meta data from Xen placeholders are automatically created in Turner Media Centre.

2. Prepare original Gather and store original material from distributor/production company.

Important! All Turner EMEA shared content is delivered to Turner House, London. Regional content is delivered directly to (and ingested by) local play out provider.

Files

Files stored in hot folderWho: Automatic process Using: FTP/Sigiant

> Save files from distributor/production company to hot folder.

Validate file names Who: Project Engineering Using: Hot Folder

> Check file names are consistent with placeholders names created in Xen.

Tapes

Process incoming tapesWho: Content Operations Using:

> Record goods-in > Send tapes to Tech Ops (Ingest)

Convert tape to file formatWho: Technology Operations (Ingest) Using: iCR

Convert tape to file format. Store file on hot folder. Send original tapes to library

Validate file namesWho: Project Engineering Using: Hot Folder

Check file names are consistent with placeholders created in Xen.


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3. Ingest Upload distributor’s original material and store in the Turner Media Centre library.

Upload contentWho: Automatic process Using: TMC

Content uploaded to TMC library. Files stored in ‘original’ folder.

Assign jobs and prioritise Who: Technical Operations (Supervisor) Using: TMC

> View list of jobs. > Prioritise jobs (optional). > Assign jobs to an individual (optional).Important! Once the job has been allocated only the individual who has been allocated that job can see the job. To re-allocate the job contact TMC help desk.

View my jobs Who: Technical Operations Using: TMC

> View jobs (assigned to me)Note: The project team are currently improving how the jobs are displayed. Further updates will be announced during February 2015.

Select Auto QC options Who: Technical Operations Using: TMC

> Select job. > Select desired auto QC options.In general select all three options: Auto Quality Control; flash check and editorial compliance.

4. IdentifyIdentify the audio tracks and aspect ratio.

Identify material Who: Technical Operations Using: TMC

> Review media. > Identify aspect ratio and add audio options.

5. Quality controlEnsure the programme material meets the Turner technical standards.

Automatic quality controlWho: Automatic Process Using: Baton

Content sent to Baton for review. Baton automatically reviews content. Baton creates error report and returns information to Turner Media Centre.

Review reportWho: Technology Operations Using: TMC

> Review Baton error report. A summary of error codes and actions is shown overleaf. > Choose from:Accept: the normalised de-flashed master is created and stored in the TMC library.Reject: Material rejected. Content Operations contact distributor for amended original. Repair: The material is sent to Adobe Premier for technical repair.


Practical information

Hot Folder Contact Project Engineering to map the WIP (work in progress) folder on your machine.

Assign jobs and prioritiseTMC >> Browser >> Conductor >> Jobs >> Human tasks Select job Right click for options


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Identify audio optionsTMC >> Browser >> Conductor >> Jobs >> Human tasks Select Job (starts with IDENTIFY AUDIO; Status = NONE) Check media: select MEDIA tab and view in viewer Complete details: select FORM tab then desired options

Select Auto QC optionsTMC >> Browser >> Conductor >> Jobs >> Human tasks Select Job (starts with ANALYSIS AND COMPLIANCE; Status = NONE) Complete details: select FORM tab then desired options

Review Baton reportTMC >> Browser >> Conductor >> Jobs >> Human tasks Select Job (starts with REVIEW QC/FPA; Status = NONE) View list of errors: TMC >> Viewer >> Events tab


Baton error codes

A selection of the most common Baton error codes are shown below. Technology would welcome your feedback on the Baton settings.

Error Code Required action[CAUTION] As per ITU-BT-1702 and Ofcom guidelines, Potentially Harmful Video Flashes detected.

Ingest do not need to check this, it will need to be sent to MCR to be ‘repaired’ (DO NOT DELETE)!

Audio Silence detected In a majority of cases this will need to be ‘repaired’ by MCR. On occasion it may be part of the content and intentional - This should always be checked

Blurriness exceeds acceptable duration This will need to be ‘rejected’ if it is a glitch or from poor quality video (playback from Omneon to make sure). It might also be intentional e.g. Part of a video transition etc. in which case it’d be ok to delete this fault from the list.

Film Grain Noise detected Always check the notes for the duration, decide on playback if it’s intentional or undetectable to the human eye (in which case the fault can be deleted) Or it may need ‘rejecting’ if it’s from poor quality video or a glitch

The Black Frame duration does not match the restriction

In a majority of cases this will need to be ‘repaired’ by MCR. On occasion it may be part of the content and intentional, this should always be checked

Video Sequence with Block errors detected Always check the notes for the duration, decide on playback if it’s intentional or undetectable to the human eye (in which case the fault can be deleted) Or it may need ‘rejecting’ if it’s from poor quality video or a glitch

Video Signal Levels in the video does not match the restriction - Always check the notes for the duration

Always check the notes for the duration, decide on playback if it’s intentional or undetectable to the human eye (in which case the fault can be deleted) Or it may need ‘rejecting’ if it’s from poor quality video or a glitch


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Related information

Notes for technology

FuseFuse is a new feature to join one or more electronic files together. For example: A distributor may choose to send a feature film as a number of separate files. This is because the single file would be very large, and may have problems when transmitted between locations.The individual files would then be ‘fused’ together in Turner Media Centre to create the complete programme/film.

Send to archiveIn addition to the copy of the material stored at the local play out provider (e.g. Arqiva, SES etc.), a high resolution copy of the material is also securely stored in the Turner archive library.This insures that Turner always has a copy of all our material.

Low res proxyThe Proxy function creates a low resolution version of the high-quality material.The low resolution version of the file is use for reviewing material on your computer. The low resolution copy can be viewed at full screen on your computer.

Notes for production

Material for ingestAll Turner EMEA shared content is delivered to Turner House, London. Regional content is delivered directly to (and ingested by) local play out provider.

Original versionThe original in Turner Media Centre is a copy of the distributor’s original.Use this version for: an early preview of the content; for example planning marketing campaigns, creating ideas for promos or first view for subtitling and dubbing production companies. Do not use this version for compliance or creating new promos.


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RepairTechnical edit

Key featuresPurpose built plug-in moduleIntegrates TMC process with Adobe Premier

Key BenefitsSimplified process. Tapeless workflow.



Step-by-step guide

1. ReviewSet up the programme/series meta data and the required regional variants.

Select job Who: Technical Operations Using: Adobe Premier

Important: The plug-in is available on request. Please contact the help desk (on +44 (0) 20 7693 1999) to arrange for the TMC/Adobe Premier Plug In to be installed on your machine. Important! Once the job has been allocated only the individual who has been allocated that job can see the job. Contact the TMC help desk to reallocate the job. The plug-in will display all the jobs assigned to you. Jobs can be sorted by ‘due date’ or ‘priority’; Jobs start: ‘QC-Repair’

2. Load job Who: Technical Operations Using: Adobe Premier

3. Review errors Who: Technical Operations Using: Adobe Premier

2. Edit Set up the programme/series meta data and the required regional variant

EditWho: Technical Operations Using: Adobe Premier

RenderWho: Technical Operations Using: Adobe Premier


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3. ExportSet up the programme/series meta data and the required regional variant

Export filesWho: Technical Operations Using: Adobe Premier

Upload files to TMCWho: Technical Operations Using: Adobe Premier

Important: after uploading the file to TMC all related files in WIP will be removed.


Review reportWho: Technical Operations Using: TMC

Important: At this stage Auto QC only checks FPA (flash pattern analysis)

Accept, reject or repairWho: Technology Operations Using: TMC

> Review Baton error report. A summary of error codes and actions is shown overleaf. > Choose from:Accept: the normalised De-flashed master is created and stored in the TMC library.Reject: Material rejected. Content Operations contact distributor for amended original. Repair: The material is sent to Adobe Premier for technical repair.



Adobe Premier Plug InThe plug-in is available on request. Please contact the help desk (on +44 (0) 20 7693 1999) to arrange for the TMC/Adobe Premier Plug In to be installed on your machine.

Top tips: Repairing video content


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Baton error codes

A selection of the most common Baton error codes are shown below. Technology would welcome your feedback on the Baton settings.

Error Code Required action[CAUTION] As per ITU-BT-1702 and Ofcom guidelines, Potentially Harmful Video Flashes detected.

Ingest do not need to check this, it will need to be sent to MCR to be ‘repaired’ (DO NOT DELETE)!

Audio Silence detected In a majority of cases this will need to be ‘repaired’ by MCR. On occasion it may be part of the content and intentional - This should always be checked

Blurriness exceeds acceptable duration This will need to be ‘rejected’ if it is a glitch or from poor quality video (playback from Omneon to make sure). It might also be intentional e.g. Part of a video transition etc. in which case it’d be ok to delete this fault from the list.

Film Grain Noise detected Always check the notes for the duration, decide on playback if it’s intentional or undetectable to the human eye (in which case the fault can be deleted) Or it may need ‘rejecting’ if it’s from poor quality video or a glitch

The Black Frame duration does not match the restriction

In a majority of cases this will need to be ‘repaired’ by MCR. On occasion it may be part of the content and intentional, this should always be checked

Video Sequence with Block errors detected Always check the notes for the duration, decide on playback if it’s intentional or undetectable to the human eye (in which case the fault can be deleted) Or it may need ‘rejecting’ if it’s from poor quality video or a glitch

Video Signal Levels in the video does not match the restriction - Always check the notes for the duration

Always check the notes for the duration, decide on playback if it’s intentional or undetectable to the human eye (in which case the fault can be deleted) Or it may need ‘rejecting’ if it’s from poor quality video or a glitch


Related information


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LocalisationCreate regional version

Key featuresFile based workflowsFuse (combine) materialsXYZ

Key BenefitsSaves timeReduces costsSimpler process.



Step-by-step guide

1. Agree orderSending material to dubbing house to add additional languages / sub titles for programmes.

Discuss jobWho: Technical Operations Using: TMC

Discuss job with dubbing studio / Production Company.

Agree delivery date.Who: Technical Operations Using: TMC

Raise POWho: Technical Operations Using: TMC

Raise PO and record PO number

Set up placeholdersWho: Technical Operations Using: TMC

Set up variant placeholders in Xen

2. RequestSending material to dubbing house to add additional languages / sub titles for programmes.

Set up variant placeholdersWho: Technical Operations Using: TMC

Search for varient Who: Technical Operations Using: TMC

Request localisationWho: Technical Operations Using: TMC

Submit orderWho: Technical Operations Using: TMC

ApprovalWho: Technical Operations Using: TMC

Send to production companyWho: Technical Operations Using: TMC


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3. Create materialsCCCCCCCCCCCCCC

Receive materials

Create new materialsWho: Production Company Using: ------

Create subtitles/new audio tracks

Return materialsWho: Production Company Using: Adobe Premier

New material returned to Turner (via Signiant)

4. Broadcast ready DDDDDDDDDDDDD.

Receive materialWho: Automatic Using: TMC

Fuse (combine) assitsWho: Automatic Using: TMC

Export checkWho: Automatic Using: TMC

Send to LPPsWho: Automatic Using: TMC


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PlayoutAprove files for playout

Key featuresA B C

Key BenefitsA B C.



Step-by-step guide

1. Prepare contentAAAAAAAAAAAA.

Choose material Who: Technical Operations Using: TMC

Auto fuse assetWho: Technical Operations Using: TMC

2. ReviewBBBBBBBBBBB

Select ContentWho: Automatic Using: bbb

Validate if correct content


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3. SegmentCCCCCCCCCCCCCC

Send material to LPPsWho: Production Company Using: Sigiant

Segment contentWho: Automatic Using: TMC

- LPPS store content

Who: Automatic Using: TMC

- LPPS Tech QCWho: Automatic Using: TMC

- Segment contentWho: Automatic Using: TMC

- Send back preview sheets & segmentation information

4. BroadcastDDDDDDDDDDDDD.

- Material ready to broadcast (playout)

Playout

- Output to channel

5. ArchiveEEEEEEEEE

Record P-as-B

- Programme as broadcast

Sent to Turner

- Signiant returns high quality to Turner Broadcasting Inc.

Ingest to TMC

- Auto associate P as B - P-as-B available in TMC



AAAAAAThe plug-in is available on request. Please contact the help desk (on +44 (0) 20 7693 1999) to arrange for the TMC/Adobe Premier Plug In to be installed on your machine.

Top tips: BBB


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PromoCreate a promo





Step-by-step guide

1. Select storyboardSet up the programme/series meta data and the required regional variants.

Find existing storyboard Who: Technical Operations Using: Turner Media Centre

Create new storyboardWho: Technical Operations Using: Turner Media Centre

2. Add /edit content Set up the programme/series metadata and the required regional variant

Select contentsWho: Technical Operations Using: Turner Media Centre

Mark In and Out pointsWho: Technical Operations Using: Adobe Premier

Add to storyboardWho: Technical Operations Using: Turner Media Centre

Export to premierWho: Technical Operations Using: Turner Media Centre

Export filesWho: Technical Operations Using: Turner Media Centre

Craft edit (if required)

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Storage Conventionsdfhkjahdf kjadhfv ljahdfvlkjhdflkjvhadkfjhva dfkjhvadskfjhv a;dkflv alkdjfv asd;vlka s;dlv a;sldv a;sdlv a;ldfkv a;dlfv ad;lfv a’;dlvk a;dlvk a;dlkv a;ld


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3. Review

Load collection in viewerWho: Technical Operations Using: Turner Media Centre

Play collectionWho: Technical Operations Using: Turner Media Centre

Share storyboardWho: Technical Operations Using: Turner Media Centre

Approve

Review

ApproveWho: Technical Operations Using: Turner Media Centre

Fuse storyboardWho: Technical Operations Using: Turner Media Centre

Send to playout providerWho: Technical Operations Using: Turner Media Centre


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Add image here

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EditWorking with Adobe Premier





Step-by-step guide

1. ReviewSet up the programme/series meta data and the required regional variants.

Select job Who: Technical Operations Using: Adobe Premier

Important: The plug-in is available on request. Please contact the help desk (on +44 (0) 20 7693 1999) to arrange for the TMC/Adobe Premier Plug In to be installed on your machine. Important! Once the job has been allocated only the individual who has been allocated that job can see the job. Contact the TMC help desk to reallocate the job. The plug-in will display all the jobs assigned to you. Jobs can be sorted by ‘due date’ or ‘priority’; Jobs start: ‘QC-Repair’

2. Load job Who: Technical Operations Using: Adobe Premier

3. Review errors Who: Technical Operations Using: Adobe Premier

2. Edit Set up the programme/series meta data and the required regional variant

EditWho: Technical Operations Using: Adobe Premier

RenderWho: Technical Operations Using: Adobe Premier


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3. ExportSet up the programme/series meta data and the required regional variant

Export filesWho: Technical Operations Using: Adobe Premier

Upload files to TMCWho: Technical Operations Using: Adobe Premier

Important: after uploading the file to TMC all related files in WIP will be removed.


Review reportWho: Technical Operations Using: TMC

Important: At this stage Auto QC only checks FPA (flash pattern analysis)

Accept, reject or repairWho: Technology Operations Using: TMC

> Review Baton error report. A summary of error codes and actions is shown overleaf. > Choose from:Accept: the normalised De-flashed master is created and stored in the TMC library.Reject: Material rejected. Content Operations contact distributor for amended original. Repair: The material is sent to Adobe Premier for technical repair.



Adobe Premier Plug InThe plug-in is available on request. Please contact the help desk (on +44 (0) 20 7693 1999) to arrange for the TMC/Adobe Premier Plug In to be installed on your machine.

Top tips: Repairing video content


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Acknowledgements

This guide was produced by Technology & Operations, Turner EMEA.Author: Paul TownsonConcributors: Alex DelveStephen CosfordAnna

© Turner EMEA January 2015

Inside back cover

Back cover

turner-tmc-training-concept

Documents

turner media centreingest

access tmc

turner emea network

word1 word1 word2

word2 word1 word2

comyour tmc username

material access programmes

word2 cat