turning point annual report 2011

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ANNUAL REPORT g2010/11 Substance Misuse Learning Disability Mental Health Criminal Justice Homelessness Autism Huntington’s Disease Early Onset Dementia Acquired Brain Injury MAKING SERVICES FIT PEOPLE

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Page 1: Turning Point Annual Report 2011

ANNUAL REPORTg2010/11

Substance Misuse

Learning Disability

Mental Health

Criminal Justice

Homelessness

Autism

Huntington’s Disease

Early Onset Dementia

Acquired Brain Injury

MAKING SERVICES FIT PEOPLE

Page 2: Turning Point Annual Report 2011

2Turning Point Scotland Annual Report 2010/11 Chair of The Board

It is with great pleasure that I write on behalf of the Turning Point Scotland Board of Directors. It has been my privilege to serve as Chair of Turning Point Scotland for the past two years. Being involved in a diverse organisation which provides much needed services to those most disadvantaged in society really is an honour.

Looking back, 2010/11 was another year of change anddevelopment in Turning Point Scotland. The Board wasvery much involved in all aspects of the business and we devoted considerable time to identify a GovernanceEvaluation Tool. A sub-group of Board members cametogether to ensure that we continue our Board policies and processes remain robust.

Key performance indicators are helpful to a Board as itprovides reassurance that the business continues to headin the right direction. Last year the organisation developeda set of key results which will enable the Board and seniormanagers to monitor ongoing progress in important areasof our work.

A personal key highlight for me has been meeting thepeople we support and inviting them to come along to a Board meeting to share their recovery story. Earlier thisyear we met two individuals who took time out to sharetheir journey with the Board. Listening to them was highly

emotive, but it also reinforced why many of us join theTurning Point Scotland board. Without realising, thepeople who we met influenced our thinking around the area of service delivery and provision, which helps to inform future priorities. As a Board we will continue to involve the people we support.

I would like to thank Gill Ottley and Morgane Artacho for all they did during the time they served on the Board.Following their resignation and to keep in line withsuccession planning we advertised for new boardmembers. A skills gap analysis was carried out and we advertised for individuals with experience in the social care sector, IT, marketing, finance and those withprevious governance experience. I look forward towelcoming new Board Members at the Annual GeneralMeeting in September 2011.

I would like to take this opportunity to thank MartinCawley, Chief Executive, my fellow Board members andstaff for their ongoing commitment to Turning PointScotland. Their dedication and hard work is to becommended and I am impressed by Turning Point Scotland as it continues to provide quality services, fit for the people we support despite the current financial climate.

CHAIR OF THE BOARDgVINAYKANT RUPAREALIA

“As a Board we will continue toinvolve the people we support.”

Page 3: Turning Point Annual Report 2011

This report is the culmination of a huge amount of workand commitment shown during the past year by everyoneinvolved with Turning Point Scotland. It provides anoverview of some of the key areas of the work we haveundertaken over the past year. We have used real lifeexamples to portray our work and most importantly thestories and perspectives of some of the people who useour services and our staff.

We are committed to putting service users experiences at the heart of our work. Whilst our services have alwaysbeen person centred we have been preparing the organisation for the Personalisation and Self DirectedSupport agenda. Our aim, working closely with ourstakeholders, is to ensure we continually learn and developas an organisation. Despite the difficult financial climatewe have continued to grow and support more people. We recognise the challenges facing our purchasingpartners and have worked closely with them in makingbest use of the resources at our disposal to continue to provide quality support to people. This has led to there-design and re-shaping of some of our services in order to ensure they continue to be relevant. Our services havebeen designed in partnership with services users andstakeholders to ensure they are fit for purpose.

The work we have done in the past year has also helped inform our priorities for the future. We place great value on keeping in close touch with the issues that are mostimportant to those we support. Gathering evidence andqualitative information is just as important as gatheringfacts and figures to inform our work. We have used learning from external evaluation as a key part ofmeasuring our success. We have learned a great deal from service users and their families and carers, from ourstaff and our work with other partners and stakeholders.Reflecting on past lessons is only valuable if these are used to learn from what is good and what could be betterwith the aim of delivering better outcomes for people.What we do must have maximum impact in ensuring thatpeople are safe and protected from harm. Support is alsodesigned to maximise the control and autonomy peoplehave in their lives and to enable them to live life to the full by participating as full citizens in their communities.

I am truly grateful to our staff for all their hard work overthe past year. The innovation, flexibility and commitmentthey show on a daily basis despite the challenges they face is not only admirable but inspiring.

CHIEF EXECUTIVEgMARTIN CAWLEY

3Turning Point Scotland Annual Report 2010/11 Chief Executive

“Despite the difficult financialclimate we have continued togrow and support more people.”

Page 4: Turning Point Annual Report 2011

There is considerable evidence across Turning PointScotland that people who use services are involved inmaking choices that affect their lives, and that people havethe opportunity to influence service delivery and policy.

Good Practice Guide – Service User Involvement

The Access and Inclusion Coordinator toured all TurningPoint Scotland services over a four month period last yearto meet with staff. This included meeting directly withservice managers and service coordinators as well assupport staff.

Information on good practice in relation to service userinvolvement was collated by attending team meetings and service user forums.

A guide “Good Practice Guide – Service User Involvement”was produced as a direct response to a request by staff and service managers to share existing good practicewithin Turning Point Scotland. The document promotesfresh, innovative ways of involving the people we supportin all aspects of our services and Turning Point Scotland as a whole. The guide is used to aid people working withservice users to highlight some of the good practice thatalready exists within the organisation. It draws on availablematerial and expertise and is commended as a useful toolto aid people working directly with service users.

Staff and service users up and down the country wereinvited to celebrate good practice in service userinvolvement by attending one of five road shows.Throughout October and November 2010, road shows took place in Aberdeen, Paisley, Ayr, Glasgow and Dumfries. Everyone attending received a copy of theguide, highlighting examples of service user involvementfrom recruiting to organising stakeholder events.

Communication with the Board of Directors

Service users attended the Board of Directors meeting in October 2010 to highlight areas they felt could beimproved. Although service users won’t attend everyBoard meeting, there is a process in place to continue to put forward ideas or suggestions and feedback willhappen via the service user newsletter.

TPS Connects newsletter

The TPS Connects newsletter was launched in 2010 and is published five times a year to inform service users of any Board responses or developments, as well as providingthe opportunity for service users to share stories, photosand poetry.

gSERVICE USER INVOLVEMENT

The ethos of Turning Point Scotland is based on deliveringperson centred services and promoting recovery. Involving thepeople we support in the way services are delivered is a crucialelement of this approach.

4Turning Point Scotland Annual Report 2010/11 Service Users

Page 5: Turning Point Annual Report 2011

5Turning Point Scotland Annual Report 2010/11 Service Users

TPS Connects Service User Conference

Turning Point Scotland is planning a number of service user conferences which will bring together individuals fromacross Scotland. In order to provide a quality conferencewhich caters specifically for the individuals who attend, theorganisation is holding three events in September 2011.

The events will comprise of a conference for individualswith learning disabilities, to include an overnight staywithin the central belt area and two one-day conferencesfor individuals from our non-learning disability services.One will be held in Aberdeen and the other in Glasgow.

The conferences will aim to:

• Identify the areas that work well and those that can beimproved within services by sharing experience.

• Explore opportunities for people who use services andthe Board to work more closely by developing a greaterunderstanding of the role each plays in contributing tothe success of Turning Point Scotland.

• Share life experiences, learn from each other andincrease existing networks of support.

It is anticipated that around 300 people we support willattend the TPS Connects conferences.

Two planning groups of staff and service users will meet inthe run up to the event to develop and plan each stage ofthe separate events.

Page 6: Turning Point Annual Report 2011

gSERVICE RE-DESIGN

Our services in Edinburgh and the Glasgow Drugs Crisis Centre are long established and highly valued delivering realoutcomes. Over the past year Turning Point Scotland took the opportunity to reflect and to pose the question “could theservices be better?” Through consultation and listening to thepeople we support we have taken stock and challenged thecurrent model to enhance the service provision.

After a long period of renovation work at the Links Placebuilding in Leith, Turning Point Scotland EdinburghServices now boast accommodation that is truly fit for purpose.

Over the years, changes in service provision in the capitalhave resulted in services being delivered from unsuitablebuildings throughout the city - but they are now linkedtogether in one facility.

Turning Point Scotland Edinburgh Services consists ofMidpoint, Community Addiction Recovery Service (CARS)and Leith. Midpoint provides housing support and CARSand Leith offer substance misuse services. CARS provide a structured day programme, supporting people on theirrecovery journey whilst Leith offers a prescribing and street level service.

This creates an inclusive and integrated hub of serviceslocated in the one environment. With all three servicesunder one roof, it is easier to get the right support. Havingall our expertise in the one place enables workshops to berun which are open to all service users, on issues frombenefits to blood borne viruses.

The CARS service being co-located has had a really positive impact on the individuals we support. Not only is it more readily accessible, but those using our street level service can find inspiration from witnessing theprogress made by those who are further on in theirrecovery journey.

Prior to the renovation work commencing last August,CARS and Midpoint were based at the Links building andLeith was based in Smiths Place, Edinburgh.

As well as offices and kitchens there are ten one to onerooms, a therapy room and a clinic. There is also a trainingkitchen, used to develop service users’ life skills with all theutensils kindly donated by IKEA. Funding was provided byThe People’s Postcode Lottery to landscape the courtyardgarden and the Green Fingers Gardening Group is nowworking with Bridgend Allotments to obtain a certificate in organic vegetable growing. Gardening can be verytherapeutic, some people enjoy being outdoors and thishelps with their overall wellbeing.

The upheaval caused by renovations of this scale has been worth it now that everyone is settled into the new improved Links Place building. There is a fresh vibe and approach within the building and the team islooking forward to seeing services develop as they nowhave greater ability to meet the needs of individuals they work with.

6Turning Point Scotland Annual Report 2010/11 Service Re-design

Page 7: Turning Point Annual Report 2011

7Turning Point Scotland Annual Report 2010/11 Service Re-design

Michael has been supported by all the services inEdinburgh and sees the benefits of joining them togetherin the one building. He said:

“I first became aware of TurningPoint Scotland by using the needleexchange at the Leith service andover time found the staff wereapproachable and easy to talk to andthis lead them to refer me to theirhomelessness service Midpoint.”Following a short relapse Michael was referred to CARS and having completed the programme moved into aresidential rehabilitation centre. Michael is now lookingforward to the future due to gaining support from therange of services offered by Turning Point Scotland. He said:

“Having all the services situated in the one building will give lots ofpeople with a substance misuseproblem a greater opportunity ofbeing introduced to other projectsthat can help them rebuild their lives.”

Service Users - See Figure 1 on p18

Page 8: Turning Point Annual Report 2011

Aberdeen Social Enterprises, part of Turning Point Scotland, underwent an exciting rebranding exercise within its Aberdeen businesses in October 2010. As part of the charity’s growth strategy, it has seen its portfolio ofsocial enterprises come together under one brand - Rosie’s.With each business continuing to run separately, the newoverarching brand brings the businesses together andprovides continuity across outlets.

Opus of Aberdeen, the charity’s framing studio and giftshop underwent the most noticeable of changes,becoming Rosie’s, Framers and Crafts. The new logo andstrap-line depicts the crafts it sells, as well as the pictureframing side of the businesses, using a unique design. The charity’s other social enterprise, Rosie’s Café, willremain as Rosie’s with a new slogan: Café & Takeaway.

To celebrate Aberdeen Social Enterprises launched twonew product lines: Rosie’s Jams and Preserves, a tastyselection of jams, chutneys and preserves, which are sold at both the shop and café; and Rosie’s Wedding Stationery,a growing service, which has taken off in the shop offeringa bespoke hand-made wedding invite service.

The new branding is fresh and contemporary, with asubtle twist to differentiate each business. It was designed exclusively by Fruition, a marketing and businessconsultancy in Aberdeen that works predominately withthird sector organisations.

Aberdeen Social Enterprises aims to promote theindependence of individuals who are disadvantaged in the labour market through the provision of training, work experience and employment.

Recent research indicated that many people did notassociate the separate enterprises. It is hoped that the new brand will solve this by running all businesses underone coherent name. Whilst the look of the businesses have changed, they still remain fully committed to sellinghigh quality products and delivering excellent customerservice, at the same time as meeting its social purposeswhich is funded by Aberdeen City Council and the Big Lottery.

The re-brand was fully funded by Turning Point Scotland’sfundraised income. We will continue to look for furtheropportunities to develop the Rosie’s brand elsewhere in Scotland.

8Turning Point Scotland Annual Report 2010/11 Service Re-design

gTURNING POINT SCOTLAND SOCIAL ENTERPRISES RE-BRAND TO BECOME ONE

Page 9: Turning Point Annual Report 2011

9Turning Point Scotland Annual Report 2010/11 Service Re-design

Sandra was referred to Rosie’s Café following a long period of feeling low and self-harming. Talking about her experience at Rosie’s she said:

“Being at Rosie’s helped me re-build my confidence andthis was noticed as the months went by. People said that I was more like the ‘old’ Sandra.

“I gained a certificate in food hygiene, met new friends and rekindled my need to work as it kept me occupied and my life felt more fulfilled. I took part in all social nights and started to meet new friends outside of work. I also become more involved helping my family at home.

“As it neared time for my placement to end, I updated my CV and through Rosie’s I made contact with the jobcentre and benefits advisor to start looking for a job. I applied for lots of jobs and was successful in gainingemployment as a School Catering Assistant.

“I am pleased I came to Rosie’s. It has helped make it an easytransition back to work and the staff helped me believe I could take charge of my own recovery.”

Page 10: Turning Point Annual Report 2011

10Turning Point Scotland Annual Report 2010/11 Service Re-design

Safe Haven

The long established Glasgow Drugs Crisis Centre (GDCC) is planning to open a new evening service called SafeHaven. Research shows that there is a group of drug userswho do not engage with any service. By creating a servicethat will encourage individuals to walk through the door it is hoped they will take first steps on their own road torecovery. The service will open in June 2011.

When many other services in the city are closed, SafeHaven will provide a much needed space for those who are homeless and have issues with substance misuse. The café style space will be open from 6pm to 8pm andwill have tea and coffee facilities, a kitchen and a place to relax. The GDCC will now be able to provide advice and information to people who would not normallyapproach them.

“The GDCC will now be able toprovide advice and information topeople who would not normallyapproach them.”

Page 11: Turning Point Annual Report 2011

Turnaround

With Turnaround’s pilot and funding period coming to an end, an independent evaluation took place. Followingthe evaluation and consultation with stakeholders,including the Community Justice Authorities (CJAs) and local authority criminal justice social work services, the original Turnaround model has evolved further.

Major changes resulting from this applied to thecommunity based service which is now linking moredirectly to the demands of the criminal justice social workservices. The catalyst for this change was the introductionof the new Community Payback Orders (CPOs) which apply to Turnaround’s client group. The service is nowbetter placed to meet expected stakeholder requirements.

Turnaround will continue to deliver community supportstructured to align with the North Strathclyde and SouthWest Scotland CJA areas and more intensive residentialsupport within the premises in Paisley. Whilst theresidential unit will remain a service exclusively for men,Turnaround will now provide community support to both men and women. Staff delivering communitysupport now co-locate with criminal justice social work in their premises.

The programme offers up to 30 hours over 12 sessions foreach individual referred which meets CPO requirements.This includes time being spent in one to one supportsessions and group work sessions.

11Turning Point Scotland Annual Report 2010/11 ServicesTurning Point Scotland Annual Report 2010/11 Service Re-design

“The service is now better placed to meet expected stakeholder requirements.”

Service Re-design - See Figure 2 on p18

Page 12: Turning Point Annual Report 2011

12Turning Point Scotland Annual Report 2010/11 Evaluation

Page 13: Turning Point Annual Report 2011

gEVALUATION

Turning Point Scotland have always been at the cutting edge of service development, investing in new and creativeapproaches to delivering support and achieving outcomes.These approaches are based on our experience of servicedelivery, the input of the people using our services, and researchand best practice from across the world. We have developed arange of formal and informal partnerships that enable us to crosstraditional service barriers and offer a real holistic approach.

1 Easton, H & Matthews, R (2010) Evaluation of the 218 Service: Examining Implementation and Outcomes London South Bank UniversityFrondigoun, L Dorrer, N & Morrison, S (2011) Evaluation of the Turnaround Service Glasgow Caledonian University

Turnaround and 218 are two examples of this approach;both criminal justice services that work in partnership withother agencies to address the needs of some of the mostexcluded people in our society.

When developing such new and innovative services it is important to be able to critically evaluate theireffectiveness, impact and value for money, and weendeavour to build independent evaluation into all ourproposals. This year, both 218 and Turnaround wentthrough independent external evaluations, carried out by London South Bank University and Glasgow CaledonianUniversity respectively1. They identified a number ofstrengths, and also highlighted areas where we couldfurther develop the service.

13Turning Point Scotland Annual Report 2010/11 Evaluation

Page 14: Turning Point Annual Report 2011

218gSUMMARY OF SERVICE:• Partnership between Turning Point Scotland and

Glasgow Addiction Service

• Works with women offenders in Glasgow to address the root causes of their offending

• Offers a programme of group work and one to onesessions, with accommodation and prescribing serviceavailable if required

218gKEY POINTS FROM EVALUATION:• The management of the service has worked proactively

to develop practices, policies and processes that areresponsive and flexible and that are grounded in goodpractice for women offenders

• Integrated social and healthcare aspects of the serviceproviding a more holistic approach

• A cost benefit analysis suggests that for each £1invested in the service there is the potential to save£2.50 across health care, criminal justice, social care, the economy and in costs to wider society

14Turning Point Scotland Annual Report 2010/11 ServicesTurning Point Scotland Annual Report 2010/11 Evaluation

Page 15: Turning Point Annual Report 2011

TURNAROUNDgSUMMARY OF SERVICE:• Funded by the Scottish Government, Big Lottery Fund

and a range of discretionary funders

• Works with young male offenders who have failed or are failing in other community-based alternatives,who have had multiple remand or short-term prisonsentences, and who may also be vulnerable due tosubstance misuse, mental health issues, homelessness,and/or a lack of coping/social skills

• Community bases in Irvine, Greenock, Kilmarnock and Dumbarton, with a residential unit in Paisley

TURNAROUNDgKEY POINTS FROM EVALUATION:• This is a much needed support for young men in

desisting from offending and substance misuse

• Service users are particularly enthusiastic in theirappraisal of the service, with the non-judgementalapproach taken by staff highlighted, along with theflexibility of the programme that places them at thecentre of their individual recovery programmes

• In cases where Turnaround is used as an alternative to traditional and costly short-term custodial sentencesit is likely to provide significant financial savings and isalso more likely to impact positively on the lifestyle,addiction and offending behaviours of our clients.

As proud as we are of these achievements, we recognisethat evaluation is about more than identifying what workswell. These external evaluations, and our own internalprocesses, have highlighted a number of areas fordevelopment that will guide our work over the next year.

What’s next....

We have seen from our internal evaluation, frominformation sharing with our partner agencies and from therising rate of drug related deaths that there is a need for anapproach that works with people who are not engaged inservices, who are in chaos, who are vulnerable and at risk.

Building on the scoping exercise undertaken last year,which learnt from the evaluation of other approaches and from local experience, we have developed a pilotHousing First service. The guiding principle of thisapproach is that an individual who is homeless andmisusing substances is given their own permanent, secureaccommodation with a person centred package of supportthat, at this stage, is focused on providing stability andengagement. Evidence suggests that this approach ismore successful and cost effective than a more traditional‘Continuum of Care’ approach2 that uses a series ofhousing settings to slowly progress people towardsindependent living and abstinence.

Evaluation forms a fundamental part of this pilot project,and we have commissioned Heriot Watt University toundertake a three year longitudinal evaluation. This willassess the extent to which the pilot meets its objectives,particularly with regards to the individual outcomes forservice users, and provide an insight into how successfulthis model is in addressing homelessness in Scotland.

15Turning Point Scotland Annual Report 2010/11 ServicesTurning Point Scotland Annual Report 2010/11 Evaluation

2 Please, Nicholas (2008) Effective Services for Substance Misuse and Homelessness in Scotland: Evidence from an International ReviewCentre for Housing Policy, University of Yorkhttp://www.scotland.gov.uk/Publications/2008/07/24143449/0

Page 16: Turning Point Annual Report 2011

Turning Point Scotland’s fundamental values are driven by thinking about the person and building their supportaround them. “Making Services Fit People”, our missionand values puts the people we support at the centre of our business.

Turning Point Scotland’s wealth of experience in providingperson centred services places us in a strong position inthe market place.

Senior managers have undertaken an assessment of our present level of readiness to fully embrace therequirements of a personalisation system. A number ofobjectives have been identified and a personalisationworking group has been developed to take them forwardand to oversee the implementation process.

Turning Point Scotland is working in partnership withstakeholders to make sure personalisation works for individuals. We support people with a wide range of needs in creative and innovative ways and will continue to put ‘your future in your hands’.

Turning Point Scotland has provided person-centredsupport to individuals over the past 10 years and oneindividual we support in Dumfries asked for his story to be published. my life. my time. is an example ofproviding a personalised, tailored service by putting theperson at the centre of their support.

16Turning Point Scotland Annual Report 2010/11 Personalisation

gPERSONALISATION - PREPARING FOR THE FUTURE

Personalisation isn’t new. It’s been around for a long time. The past year has seen the social care sector implementingchanges to make it happen. Turning Point Scotland fullyembraces personalisation as it represents a strong alignment to our vision and values. We have spent the last year absorbingthe external environment and discussing the agenda with ourstakeholders to ensure that as an organisation we are prepared.

“Your future in your hands”

Page 17: Turning Point Annual Report 2011

Here is an extract from my life. my time.

“I always wanted to travel on a Boeing 747 and I’d never had the chance until last year. At 21 years old I decided to save money to travel on the aircraft of my choice andafter much searching I decided to go to New York.

”I travelled on my own from 12 to 19 October and visitedmany interesting places such as Statue of Liberty, IntrepidSea Air and Space Museum, Brooklyn Bridge, the Bronx toname a few.

”I was so excited about the trip. I was a bit nervous, but I got over this, as I had planned the trip from start to finish.”

Travelling to New York is a big deal for most, but for Nigelthis was huge. He had planned this trip for quite sometime, and working alongside his support worker and teamto make sure he was prepared for his dream of travelling to New York by himself.

Nigel has Asperger’s Syndrome and is supported byTurning Point Scotland. Today he has his own home, is in his second year at college and provides a mentoringsupport to students in their first year. He also started work in a shop this year and hopes in the years to come to fulfill another lifelong ambition of working with trains.

This is my life. my time.

To obtain a copy of “my life. my time.” please contactcommunications @turningpointscotland.com

17Turning Point Scotland Annual Report 2010/11 Personalisation

Personalisation - See Figures 3 and 4 on p19

Page 18: Turning Point Annual Report 2011

18Turning Point Scotland Annual Report 2010/11 Statistics

28

28

28

94 3

gSERVICE USER INVOLVEMENTFIGURE 1

gSERVICE RE-DESIGNFIGURE 2

Alcohol use

Non injecting drug use

Injecting drug use

Accommodation

Poly drug use

Bereavement

Evidence of service user involvement (i.e. number of statements) in learning disability services as inspected by Care Commission in 2010/11

Service

Weavers Mill 2 2Dumfries & Galloway 6 3 1 3Viewpoint 2 2Mile End 4The Courtyard 1 1SAIL 2 2Perth & Kinross 2Inverclyde 4Greyfriars Close 8

3 = Adequate

4 = Good

5 = Very good

6 = Excellent

Presenting issues as identified by Midpoint service users at assessment from 01/04/10 to 31/03/11

87% of services were graded as good, very good or excellent bythe Care Commission with regard to service user involvement.

84% of Midpoint service users identified alcoholuse (28%), injecting use (28%) and non-injectinguse (28%) as issues. People presenting tohomelessness services often come with complexissues and our Edinburgh services are best placedto deal with these with our substance misuse andhomelessness service in the city being under theone roof.

Page 19: Turning Point Annual Report 2011

19Turning Point Scotland Annual Report 2010/11 Statistics

Social inclusion as % of outcomes reviews in learning disability services

Service

2009/10

2010/11

+-

no change

FIGURE 4

gPERSONALISATIONFIGURE 3

Recovery and person centred practice

TPS Impaqt scores as % of total no of services per year

1 = poor

2 = weak

3 = adequate

4 = good

5 = very good

6 = excellent 8

2008

2009

2011

89% of services graded themselves as good, very good orexcellent on how they deliver their person centred/recoverypractice in 2010/11.

13% of service users have increased their access to everyday community activities (e.g. social, leisure).

333

00

3

89

21

2247

56

5338

15

1433

TPS

Impa

qt s

elf a

sses

smen

t gra

ding

sca

le

219

69

3415

51

Page 20: Turning Point Annual Report 2011

20Turning Point Scotland Annual Report 2010/11 Board of Directors and Executive Team

gBOARD OF DIRECTORS AND EXECUTIVE TEAM

Board

Vinaykant Ruparealia – ChairGill Ottley – Vice Chair – resigned February 2011Callum AllanTony Cameron C.B. – Vice ChairElizabeth GrayKeith HowellMorgane Artacho – resigned February 2011Eilidh WhitefordRaymond EdwardsColin RaeEwan McIntyreMargaret NashSheila Low

Executive Team

Martin Cawley, Chief ExecutiveKenneth Crawford, Finance and Resources ManagerWendy Spencer, Senior Operations ManagerCraig Winter, Business Development and Improvement Manager

Page 21: Turning Point Annual Report 2011

21Turning Point Scotland Annual Report 2010/11 Financial Statement

Statement of Financial Activities (incorporating income and expenditure account)For the year ended 31 March 2011

Incoming resourcesIncoming resources from generated funds- Voluntary income- Investment incomeIncoming resources from charitable activities

Total incoming resources

Resources expendedCosts of generating funds- Costs of generating voluntary incomeGovernance costsCharitable activities

Total resources expended

Net incoming/(outgoing) resourcesbefore revaluation

Gains and losses on revaluations of fixed assetsfor the charity’s own use

Net incoming/(outgoing) resources

Total funds brought forward

Prior year adjustment

Total funds carried forward

Turning Point Scotland is a registered charity and companylimited by guarantee. There are no shares and we are not a membership organisation. Turning Point Scotland’sDirectors have no financial interests in the company.

UnrestrictedFunds

£

11,65021,139

25,951,978

25,984,767

39,57437,248

25,799,500

25,876,322

108,445

-

108,445

8,639,093

-

8,747,538

RestrictedFunds

£

408,815--

408,815

--

428,815

428,815

(20,000)

-

(20,000)

20,000

-

-

2011£

420,46521,139

25,951,978

26,393,582

39,57437,248

26,228,315

26,305,137

88,445

-

88,445

8,659,093

-

8,747,538

(As restated)2010

£

474,61240,119

25,949,680

26,464,411

40,16228,161

26,033,777

26,102,100

362,311

496,685

858,996

7,962,617

(162,520)

8,659,093

gFINANCIAL STATEMENT

Page 22: Turning Point Annual Report 2011

Turning Point Scotland Annual Report 2010/11 Directory of Services22

Criminal Justice Services

218218 Bath StreetGlasgow, G2 4HWT 0141 331 6200E [email protected]

CACTUS2nd Floor45 High StreetPaisley, PA1 2AHT 0141 889 3872E [email protected]

Turnaround219 Gleniffer RoadPaisley, PA2 8ULT 01505 810800E [email protected]

Autism Services

Dumfries & Galloway Autism Services22 Newall TerraceDumfries, DG1 1LWT 01387 247 123E [email protected]

Substance Misuse Services

The Big River Project79 High StreetGalashiels, TD1 1RZT 01896 759 740E [email protected]

CARS5 Links PlaceEdinburgh, EH6 7EZT 0131 553 2222E [email protected]

Glasgow Drugs Crisis Centre (GDCC)123 West StreetGlasgow, G5 8BAT 0141 420 6969E [email protected]

Leith3 Smiths PlaceEdinburgh, EH6 8NTT 0131 554 7516E [email protected]

Midpoint5 Links PlaceEdinburgh, EH6 7EZT 0131 553 2222E [email protected]

Milestone Project26 Orr StreetGlasgow, G40 2LQT 0141 556 5880E [email protected]

Northern Horizons9 St Peter StreetPeterheadAberdeenshire, AB42 1QBT 01779 470 490E [email protected]

SEASTAR2nd Floor, 3 Killoch PlaceAyr, KA7 2EAT 01292 269 207E [email protected]

South East AlternativesThe Adelphi Centre12 Commercial RoadGlasgow, G5 0PQT 0141 429 7229E [email protected]

Studio 873 High StreetElgin, IV30 1EET 01343 543 792E [email protected]

Huntington’s Disease, Acquired Brain Injuryand Early Onset Dementia

SHAPETop Floor45-49 Holburn StreetAberdeen, AB10 6BRT 01224 577327E [email protected]

Dumfries and GallowayAcquired Brain Injury ServicesDumfries & Galloway Services22 Newall TerraceDumfries, DG1 1LWT 01387 247 123E [email protected]

Homelessness Services

Moving OnFlat 0/41 Shawpark CourtMaryhillGlasgow, G20 9AGT 0141 946 5870E [email protected]

Housing First54 Govan RoadGlasgow, G51 1JLT 0141 427 8200E [email protected]

gDIRECTORY OF SERVICES

Page 23: Turning Point Annual Report 2011

Turning Point Scotland Annual Report 2010/11 Directory of Services23

PITSTOP63 Moray RoadFraserburgh, AB43 9QXT 01346 512 056E [email protected]

Link-Up112 Commerce StreetTradestonGlasgow, G5 9NTT 0141 420 1929E [email protected]

Garscube House840 Garscube RoadMaryhillGlasgow, G20 7ETT 0141 948 0092E [email protected]

Learning Disability Services

Dumfries and GallowayLearning Disability Services22 Newall PlaceDumfries, DG1 1LWT 01387 247 123E [email protected]

Dundee and Angus Project2 Coldside RoadDundee, DD3 8DFT 01382 818094E [email protected]

Greyfriars CloseElginMoray, IV30 1ERT 01343 556 479E [email protected]

Inverclyde Supported Livingand Social Opportunities Service10A Robertson StreetGreenock, PA16 8DBT 01475 802 601E [email protected]

The Mile End ProjectStudio 908 Mile End MillAbbey Mill Business CentrePaisley, PA1 1TJT 0141 840 2299E : [email protected]

Weavers MillTurning Point ScotlandStudio 908, Mile End MillAbbey Mill Business CentrePaisley, PA1 1TJT 0141 840 2299E : [email protected]

SAIL4B Citadel PlaceAyr, KA7 1JNT 01292 267 439E [email protected]

Viewpoint4C Citadel PlaceAyr, KA7 1JNT 01292 886 589E [email protected]

The Courtyard31 Ardfin CourtPrestwick, KA9 2LUT 01292 671 396E:[email protected]

Perth & Kinross3 Grosvenor HouseShore RoadPerth, PH2 8BDT 01738 639 950E [email protected]

Mental Health Services

Aberdeen Social Enterprises45-49 Holburn StreetAberdeen, AB10 6BRT 01224 575 196E [email protected]

Midway Services54 Govan RoadGlasgow, G51 1JLT 0141 419 4520E [email protected]

Midway Social Opportunities54 Govan RoadGlasgow, G51 1JLT 0141 419 4520E [email protected]

Midway Supported Living Project11 Bressay RoadBarlanarkGlasgow, G33 4UXT 0141 781 1496E [email protected]

STABLE45-49 Holburn StreetAberdeen, AB10 6BRT 01224 577 322E [email protected]

Page 24: Turning Point Annual Report 2011

This report is available online at www.turningpointscotland.comIf you require it in an alternative format please contact the Communications Department.

Thank you to everyone who agreed to their photograph being  used.

Turning Point Scotland54 Govan RoadGlasgowG51 1JL

T 0141 427 8200F 0141 427 8201E [email protected] www.turningpointscotland.com

Scottish Charity, number SCO28827

designed and produced by Michael D

ancer 0141 424 0401