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Signpost businesses see their review ratings go up by nearly two stars, and their revenue increase by 10% on average. Turning prospects into promoters Patrik Hjelm gave you a positive review Kim Kelly subscribed to your email list

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Page 1: Turning prospects into promoters - Signpostget.signpost.com/rs/848-IXX-999/images/Signpost_Product_Overview... · Turning prospects into promoters ... say yes, she follows up with

Signpost businesses see their review ratings go up by nearly two stars, and their revenue increase by 10% on average.

Turning prospectsinto promoters

John Ross joined your contact list

Patrik Hjelm gave you a positive review

Kim Kelly subscribed to your email list

Jenny Nguyen claimed a new customer offer

Your average rating just increased to 4.2

Page 2: Turning prospects into promoters - Signpostget.signpost.com/rs/848-IXX-999/images/Signpost_Product_Overview... · Turning prospects into promoters ... say yes, she follows up with

Meet Mia

Making stars appear

Mia drives revenue

Your great service should automatically

generate great reviews, but that doesn’t always

happen. Mia reaches out to customers to see if

they’d recommend your business and, if they

say yes, she follows up with a reminder to leave

five stars on review sites. A just reward for the

job you do.

Mia constantly scans data on millions of consumers to find new opportunities to send the right

messages at the right time. This AI-based technology creates emails and texts that your customers

respond to, increasing your sales by 10% and upping your review rating by nearly two stars on average.

NEW CUSTOMER

Charles Swanson

COMPLETED AN ANGIE’S LIST REVIEW

NEW CUSTOMER

Susan Bannon

COMPLETED A GOOGLE REVIEW

EXISTING CUSTOMER

David Johnson

COMPLETED A FACEBOOK REVIEW

4.1Your average rating

1.5

Page 3: Turning prospects into promoters - Signpostget.signpost.com/rs/848-IXX-999/images/Signpost_Product_Overview... · Turning prospects into promoters ... say yes, she follows up with

Automatically welcome new customers and reward loyalty

PROSPECT

Joseph Burkin

$10 off your next 90-minute massage!

REFERRAL

Sarah Matthews

Thanks for referring your friend: You get 10% off your next visit!

RETURNING CUSTOMER

Clark Smith

Book today, get 5% off your next purchase at any of our national locations.

By collecting emails, phone numbers and trans-

action data, Mia knows the offer your customers

would most appreciate. New customers get a

welcome offer and loyal customers get rewarded

for their continued business. Mia even prompts

participation in referral programs created just

for your business.

No analyst needed

Looking out for you

Mia analyzes your account activity and sends

suggestions for your next campaigns. You can

be hands-off and let Mia work for you.

Every week Mia will analyze recent activity and

send a report of how many new contacts have

been added, who has given a 5-star review and

which of your customers have come back again.

You can track your succcesses without ever

visiting the site.

10% off an advanced lessonBuy 5 lessons, get one free

Thurs

Fri

Wed

Patrik Hjelm wrote a 5 star review on Google

Kim Kelly referred Harry Stone

Mia sent a scheduled offer to 180 customers

Mia’s Performance this week

Contact Activity

Average Rating New Prospects New Promoters

4.1 10 8

View Results

Jenny Nguyen claimed your offer: Buy 1 Class, Get 1 Free

Page 4: Turning prospects into promoters - Signpostget.signpost.com/rs/848-IXX-999/images/Signpost_Product_Overview... · Turning prospects into promoters ... say yes, she follows up with

Expert ServiceText Messaging

Purchase TrackingSeamless Integration

Feedback

Stay in control of your brand with custom email

campaigns, design and review sites that matter most

for your business.

Have a few other technologies running? No sweat.

Signpost's world-class API allows you to integrate any

of your current systems in minutes.

With 8x the engagement of email, Mia also

communicates with your prospects and customers

via text.

Complete Customization

Customization when you need it, automation when you don't.

Take your enterprise to the next level

Track and benchmark your net promoter score (NPS)

across all of your locations. Get feedback on what's

working and what may need improvements.

Enable purchase tracking to close the loop on your

marketing efforts. Transaction data will elevate your

message sophistication, providing true 1:1

communication.

Sometimes you want to speak to a human. Our team

is ready to help if you need it.