turning the buyer's journey into an expressway: 3 ways to improve your close rates

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Turning The Buyer’s Journey Into An Expressway: 3 Ways To Improve Your Close Rates

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Buyers today are better informed than they have ever been. Learn how you can adapt your sales process to reach these super-connected and mobile buyers.

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Page 1: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

Turning The Buyer’s Journey Into An

Expressway: 3 Ways To Improve Your Close Rates

Page 2: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

3 Ways To Improve Your Close Rates

Jim Keenan, Senior Partner, A

Sales Guy Consulting

Conrad BayerCEO, Tellwise

Page 3: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

How do you see the buyer’s journey changing in today’s market?

3 Ways To Improve Your Close Rates

Page 4: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

Is this greater understanding a function of more attention, better tools and technology to monitor

those different phases?

3 Ways To Improve Your Close Rates

Page 5: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

3 Ways To Improve Your Close Rates

How do the different channels and buyers influence this decision?

Page 6: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

How can companies move away from this idea that every buyer goes through

the same buyer’s journey and start creating their own niche buyer’s journey

for their clients?

3 Ways To Improve Your Close Rates

Page 7: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

3 Ways To Improve Your Close Rates

Page 8: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

3 Ways To Improve Your Close Rates

Once you’ve got your buying process mapped out, how do sales reps use this information? How do they pair a certain action, such as sending over a demo

video, to each stage?

Page 9: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

How do the different channels and buyers influence this decision?

3 Ways To Improve Your Close Rates

Page 10: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

Once you’ve got your buying process mapped out, how do sales reps use this information? How do they pair a certain action, such as sending over a demo

video, to each stage?

3 Ways To Improve Your Close Rates

Page 11: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

3 Ways To Improve Your Close Rates

How do you build this niche buyer’s journey into your sales organization? What questions do you ask and what are you trying to understand? How do

you map it to your existing sales process?

Page 12: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

So how do you identify these key steps?

3 Ways To Improve Your Close Rates

Page 13: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

What about who is involved in the process and at what point they get involved? When does the CIO get involved? When does the CEO get

involved?

3 Ways To Improve Your Close Rates

Page 14: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

3 Ways To Improve Your Close Rates

So what are the key things that sales managers need to do to

keep their teams on track?

Page 15: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

QUESTIONS?

3 Ways To Improve Your Close Rates

Page 16: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

Thank you!

Jim [email protected] | @keenan

3 Ways To Improve Your Close Rates

Page 17: Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

Thank you!

Conrad Bayer

[email protected]

3 Ways To Improve Your Close Rates