tutorial exercise--weeks one and two v1.0

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  • 8/2/2019 Tutorial Exercise--Weeks One and Two v1.0

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    Tutorial ExerciseWeeks One and Two

    Background

    Purpose: This tutorial will introduce a structured approach that will assist you inevaluating your organizations overall project management capability and comparing

    it to that of your competitors. The organization you choose to evaluate does not

    have to be your own, but it should be an organization you are familiar with. If you

    dont have an organization you can use, then you might wish to work with a course

    colleague who does. We encourage you to share your thoughts and conclusions in

    the tutorials. That way, everyone benefits from the wonderfully diverse perspectives

    represented by the course member body.

    Reading: Read the article Project Management Maturity Model by Ken Robertsonof KLR located at both URLhttp://www.klr.com/white_papers/pdfs/pm_maturity_model.pdfand under

    Learning Resources/Week One folder on BEN610 Blackboard. Dont worry too much

    about the nature and role of project maturity models at the moment, well look at

    that topic in depth along with a range of maturity models in a later session.

    Over Weeks One and Two: This exercise will be undertaken in the tutorials held inWeeks One and Two and will be facilitated by your tutor. Like all tutorials, this

    activity is neither compulsory nor assessable. Nonetheless, you will find the

    outcomes very helpful in completing the formative assessment.

    Capability Maturity Levels: Youll see that the project management maturity modelmeasures an organizations capability using the following ordinal scale:

    o Level 1: Ad hoco Level 2: Foundationo Level 3: Managedo Level 4: Integratedo Level 5: Optimization

    The Theory: The theory underpinning maturity models hypothesises that anorganizations project management capability develops progressively through a

    series of sequential Levels. For example, an organization cannot instantaneously

    achieve Level 3. Rather the organization must evolve its capability to Level 3 via

    Level 1 and then Level 2. It is like our own growth into adulthood. To become adults

    we must progress through the infant, child, and adolescent stageslearning and

    developing maturity along the way.

    What is the Right Level?: At the same time, though, the fact that there are fiveLevels, doesnt mean that every organization should try to aspire to Level 5. Rather,

    organizations must find the Level that is most appropriate for their situation. The

    cost of moving upwards between Levels and then maintaining that new Level,

    generally climbs exponentially. For example, the cost ofraising the organizations

    http://www.klr.com/white_papers/pdfs/pm_maturity_model.pdfhttp://www.klr.com/white_papers/pdfs/pm_maturity_model.pdfhttp://www.klr.com/white_papers/pdfs/pm_maturity_model.pdf
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    capability from Level 4 to Level 5 and then maintaining Level 5 is usually

    disproportionately greater than transitioning from Level 2 to Level 3. Some

    organizations will feel quite comfortable around Level 3; whereas, others would lose

    their competitive advantage at anything below Level 5.

    Task

    Organizations Current and Future States: Using the detailed descriptions of eachLevel in Robertsons article, assess:

    o Where your organization currently fits (well call this the current stateinsome literature it is referred to as the as is state).

    o Where you think your organization should fitbut please be pragmatic (wellcall this the future stateit is also referred to as the to be state).

    Should the Future State Always be Higher than the Current State? Although it islikely that the future state will be higher than the current stage, this will not

    always be the case. You may feel that your organizations project management

    capability is already at the right levelin which case the current and future

    states will be the same. Indeed, it is even possible that you might believe that the

    organizations current project management capability is too great and should drop to

    a lower level to conserve resources and /or increase profitability.

    What If the Organizational Capability Falls Between Levels?: If you feel that yourorganization falls approximately midway between two Levels, this can be recognised

    as a half-way increment. For example, if your organization is about midwaybetween Levels 2 and 3, we will call that Level 2.5. Similarly if your organization sits

    roughly midway between Levels 3 and 4, we will call that Level 3.5.

    What are the Causes of the Gap Between Current and Future State, if any? Nowidentify which knowledge areas and process groups (using PMBoK terminology)

    primarily contribute to this gap if any between the current and future states. Use

    the Pareto 80/20 rule--select only those few knowledge areas and process groups

    that account for around 80% of the gap. Or alternatively limit your consideration to

    no more than five knowledge areas and/or process groups.

    How Would You Eliminate these Causes? What major actions would you suggest toeliminate the cause identified in the previous question? Again limit your

    consideration to no more than five to seven actions.

    Am I Better, Equal or Worse than my Competitors? How does your current projectmanagement capability compare with your competitors? How does that affect your

    organizations competitive advantage?

    [Optional Question If Time Allows] Are these Problems Common Across theIndustry Sector in which the Organization Operates? To what extent are the causes

    identified in the previous question common across the industry sector in which the

    organization operates? If so, are there any obvious reasons?

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    Getting to Know the BEN610 Class Survey: As discussed in class, please do theanonymous Getting to Know the BEN610 survey at

    http://survey.qut.edu.au/survey/171397/2e08/.

    [Optional If Time Allows] Should I Think About Using Other Development andDelivery Methodologies? In the Week 2 lecture, we talked very briefly abouttraditional and non-traditional development delivery methodologies. Are you

    confident are you that your organizations current development and delivery

    methodology offers the best value (however your organization defines that? If not,

    what changes would you suggest and under what circumstances?

    http://survey.qut.edu.au/survey/171397/2e08/http://survey.qut.edu.au/survey/171397/2e08/http://survey.qut.edu.au/survey/171397/2e08/