tutorial letter 101/3/2015 · dapm06s/101/3/2015 3 syllabus, purpose and outcomes of this module...
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DAPM06S/101/3/2015
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Tutorial letter 101/3/2015
Information Technology for Project Management
DAPM06S
Semesters 1 & 2
Centre for Public Administration and Management
IMPORTANT INFORMATION:
This tutorial letter contains important information
about your module.
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CONTENTS
Introduction
Welcome to DAPM06S in the Centre for Public Administration and
Management. We, your lecturers, are available to support you through your
studies and to offer you advice and guidance.
The study material is designed to serve as an introduction to project human
resources management in the public sector and can by no means be regarded
as exhaustive. Hence, we do not expect you to master all the ideas here, but
hope you can apply those that are relevant and apply those to good effect.
Project human resources management essentially focuses on the processes
required to make the most effective use of the people involve with the project. It
includes all the project stakeholders – sponsors, customers, individual
contributors and others.
This tutorial letter contains important information that will assist you in your
studies. Please read through it carefully and keep it at hand when working
through the study material, preparing the assignment, preparing for the portfolio
of evidence and addressing questions to your lecturers.
We trust you will benefit from everything that this module has to offer.
MEET YOUR TEACHING TEAM
Ms A Barnes
Module leader
Email address:
Tel.: 084 580 7473
Mr LAA Matthews
Co-Module leader
Email address:
Tel.: (011) 471 2357/ +27
11 471 2357
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Syllabus, purpose and outcomes of this module
The syllabus for this programme and the module are specified hereunder.
2.1 Programme in Basic-, Intermediate- and Advanced Project
Management:
The Programme consists of the following twelve (12) modules:
Semester 1 registration period 1: (Part 1)
The Project Management Framework ( Module code: DAPM01M)
Strategic Project Management (Module code: DAPM02N)
Project Management for Development and Upliftment (Module code:
DAPM03P)
Project Management Processes (Module code: DAPM04Q)
Project Time Management (Module code: DAPM05R)
Project Human Resources Management (Module code: DAPM07T)
Semester 2 registration period 2: (Part 2)
Project Cost Management (Module code: DAPM08U)
Project Procurement Management (Module code: DAPM09V)
Project Risk Management (Module code: DAPM10N)
Project Quality Management (Module code: DAPM11P)
Project Communications Management (Module code: DAPM12Q)
Information Technology for Project Management (Module code: DAPM06S)
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2.2 Information Technology for Project Management
This module consists of 2 study units:
Introduction to MS Project 2007
Building your plan, track and manage your project
The main purpose of the module in Information Technology for Project Management (DAPM06S) is to provide you with systematic and fundamental information in the field of information technology for project management, especially within the South African context. In addition, the module is intended to help project managers increase their ability to respond creatively to project management information technology and to build their plans, track and manage their projects effectively. We hope that the module content will work at the following four levels:
At a personal level: to help you to develop a more creative attitude within yourself and encourage a more investigative mind in those around you
At a governmental level: to provide a broad range of problem solving methods to assist imaginative and effective thinking on a more holistic level
At a public sector (institutional) level: to explore a wide range of perspectives designed to help you to solve the challenging operational issues in the project management information technology field
At the departmental level: to facilitate a practical approach that will equip you with the ability to manage key project management functions
2.3 Important information pertaining to this programme
Students need to register for the first six modules of the 1st
registration period (part 1) and must pass four or more modules
before they can register for the 2nd registration period (part 2). Should
you fail any module(s) for Part 1, you will have to combine failed
modules with your registration for Part 2.
Twelve (12) months open distance learning in which a student must
complete one (1) compulsory assignment (formative assessment -
Assignment 1) and one (1) compulsory portfolio of evidence (summative
assessment - Assignment 2) for each module.
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Candidates who successfully complete this programme will be awarded
with a UNISA competency certificate.
All modules are outcomes-based to ensure maximisation of skills and
application.
This programme is benchmarked against NQF level 5 and carries 96
credits.
A new registration form must be completed and submitted for each
registration period/semester. A registration form completed for part 1 will
not automatically result in students being registered for part 2 or the next
semester.
The following learning outcome and assessment criteria apply to this module.
Learning outcome 1 Students should have an informed understanding and an ability to effectively apply essential techniques of MS Project for building, tracking and managing a project. Assessment Criteria In the form of tasks, various activities and self-evaluation questions in the study material, a multiple-choice assignment and a portfolio of evidence, students will be assessed on their ability to:
Select appropriate project management software
Have a clear understanding of MS Project software
Navigate the features of MS Project software
Plan and track any project by utilising MS Project software
Compile reports of projects through the use of MS Project software
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Contact details of your lecturer
You can also communicate with the University by the following means.
University of South Africa
Postal address:
University of South Africa
Centre for Public Administration and Management
Office number K02
Basement of GJ Gerwel Building
Private bag X3030
Florida, 1710
Physical address:
University of South Africa
C/o Christiaan de Wet and Pioneer Avenue
Office number K02
Basement of GJ Gerwel Building
Florida
Centre for Public Administration and Management
The Centre can be contacted at:
Administrative Officers:
Ms L Champion, Tel.: (011) 471 2975/ +27 11 471 2975
Mr BM Tabane, Tel.: (011) 471 3051/ +27 11 471 3051
Ms N Naidoo, Tel.: (011) 471 2450/+27 11 471 2450
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Departmental webpage:
http://www.unisa.ac.za/dept/CePAM
Fax number:
(011) 471 3568/3021 or +27 11 471 3568/3021
Lecturers:
Module leader Ms A Barnes: [email protected]; Tel.: 084 580 7473
Co-module leader Mr LAA Matthews: [email protected]; Tel.: (011) 471
2357/ +27 11 471 2357
Administrative support from Unisa service departments:
You can contact the following departments for assistance by sending an email
or SMS to:
Assignment Section: [email protected] or SMS 43584
(Examples of queries include verification that assignments and portfolios were
received and assignment marks)
Student Accounts: [email protected] or SMS 43583
Problems with myUnisa: [email protected] or SMS 43582
Problems with myLife emails: [email protected] or SMS 43582
For official results: [email protected]
Always have your student number and module code ready when you contact the university!
Module-related resources
The sources at your disposal are classified into three categories.
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4.1 Study material
The Centre will supply you with a tutorial letter and a study guide.
Any enquiries you may have on the non-receipt of study material or if the wrong
study material was issued to you, please contact Mr Tabane at (011) 471 3051/
+27 11 471 3051, Ms L Champion at (011) 471 2975/ +27 11 471 2975 or Ms N
Naidoo, at (011) 471 2357/ +27 11 471 2450.
4.2 Prescribed books
There are not any prescribed books for this module.
4.3 Recommended books
The following books are recommended for this module:
Allan, B. 2004. Project Management: Tools and Techniques for Today’s ILS Professional. London: Facet. Burke, R. 1999. Project Management: Planning and Control Techniques. Chichester: John Wiley & Sons. Knipe, A., Van der Waldt, G., Van Niekerk, D., Burger, D., and Nell, K., 2002. Project Management for Success.: Cape Town: Heinemann. Meredith, J.R., & Mantel, S.J. 2006. Project Management: a Managerial Approach. Hoboken, NJ: John Wiley & Sons. Philips, J., 2010. IT Project Management: On Track from Start to Finish. New York: McGraw-Hill. Reiss, G. 2007. Project Management Demystified. London: Taylor & Francis. Van der Waldt, G., & Knipe, A., 2001. Project Management for Strategic Change and Upliftment. Cape Town: Oxford University Press. These books can be borrowed from the UNISA library (subject to availability) or public libraries. Books might not be available in large quantities. You are encouraged to consult as many project management sources as possible.
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4.4 Additional sources
You may use additional books and articles which are relevant to the topics covered in this module. ADDITIONAL SOURCES ARE NOT NECESSARILY AVAILABLE IN THE UNISA LIBRARY AND ARE NOT PROVIDED FOR IN THE STUDY COLLECTION.
Additional sources which you can consult, include the following: Burke, Rory. 2010. Fundamentals of Project Management. Tools and
Techniques. Burke Publishing: United Kingdom.
Burke, Rory. 2011. Advanced Project Management. Fusion Method
XYZ. Burke Publishing: United Kingdom.
Burke, Rory. 2007. Project Management Leadership. Building creative
teams. Burke Publishing: United Kingdom.
Burke, Rory. 2009. Project Management techniques. College edition. Burke
Publishing: United Kingdom.
The distributor of the above mentioned books in South Africa is Blue Weaver
Marketing. Should you be interested in purchasing any of the books, please
send an email to: [email protected]
Student support services for this module
The following student support services are offered by UNISA and the Centre
respectively.
5.1 Study groups
Many students have found that they benefit immensely from joining a study
group consisting of students that are all enrolled for the same module(s). If you
would like to find out whether there are other students near you who are also
doing this module, please email the Department of Student Admissions and
Registrations at [email protected]. Alternatively, ask a fellow student to
join your group via the myUnisa discussion forum.
Please note, however, that students are only allowed to submit their own work
for assignments and portfolios. No group efforts will be accepted. Should
students copy from each other, all the students involved will receive a 0% mark
for the assignment or portfolio which they have copied. You will then have to re-
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register for this module. This case can be dealt with in terms of the Student
Disciplinary Code. Also refer to Item 7.8.1 (d) Ethical behaviour of a student
below for more information.
5.2 Centre’s website For information on short learning programmes, courses and workshops, which
our Centre offers, you can use the following link:
http://www.unisa.ac.za/CePAM.
5.3 myUnisa
myUnisa was developed to improve communication between lecturers and
learners. You can access administrative information such as academic and
assignment records, examination results and dates, and financial records.
Academic information comprises information on study material, subject-related
academic guidance, discussion groups, recommended books and more.
It is now also possible to gain access to your academic record via the myUnisa
special web site for UNISA learners. This web site is available 24 hours a day,
which means that you do not have to contact UNISA during office hours to
obtain information on such aspects as assignment marks, portfolio marks, due
dates and financial records (on the Internet). However, should you have an
outstanding balance on your student account; you will not be able to access
your results and academic record as the system will block you to download this
information.
Registration is free and the web site’s address is: http://my.unisa.ac.za/. To do
your assignments and portfolios of evidence online, you can go to the above
mentioned web address and register for myUnisa. Should you experience
problems with myUnisa you can send an email to [email protected].
Once you are registered, you can login and the modules that you are registered
for will be displayed in tabs at the top of the page. On the left side of the page
you select Assignments, enter your student number and click on View. All
modules that you are registered for will be listed. Follow instructions to
complete and submit your assignments. ONLY MCQ’S CAN BE
SUBMITTED USING MYUNISA. PORTFOLIOS MUST BE
SUBMITTED THROUGH THE POST. ONLY HARD COPIES OF
POE’S WILL BE ACCEPTED.
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Also, MCQ assignments may be submitted in one of three ways: either via
the Internet using myUnisa or via cellular phone or by means of a mark
reading card.
To submit an assignment via myUnisa:
Go to myUnisa at https://my.unisa.ac.za
Log in with your student number and password.
Select the module.
Click on assignments in the left-hand menu.
Click on the assignment number you want to submit.
Follow the instructions on the screen.
To submit an assignment by means of a sms from your cellular phone:
Download and install the Unisa Mobile application from https://my.unisa.ac.za/portal/pda
Install and start the application on your phone
Select the “MCQ Assignment” option
Login with your myUnisa credentials
Select your module
Select the appropriate unique assignment number
Select appropriate answers to the assignment questions
Send your answers
Receive immediate onscreen confirmation
Only if you do not have access to the Internet should you submit your
assignment by means of a mark-reading sheet and mail it to Unisa. If you
are using a mark-reading sheet, remember to:
use an HB pencil
indicate your student number and the above-mentioned unique number on the mark-reading sheet
follow the instructions for completing mark-reading sheets. Incomplete mark-reading sheets will be returned to you unmarked.
Submit the assignment in good time. It must have reached the Unisa Main Campus by the above-mentioned date. Otherwise it might not be in time to be marked by the Assignment Section.
Please note the following important submission rule when uploading portfolios
on myUnisa:
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Only one PDF file attachment per portfolio can be uploaded on myUnisa.
Should you have more than one file attachment; the system will only accept the
first file attachment submitted. The remaining files or attachments will be
disregarded. This means that the lecturer will receive an incomplete portfolio
consisting of only one file attachment for assessment.
Should students not comply with the above rule and subsequently fail the
module(s) for which the portfolio(s) were incorrectly submitted, another
opportunity to resubmit the portfolio(s) will not be granted.
Only PDF files can be uploaded on myUnisa. Should your work be in Ms Word,
please follow the instructions below to save your work as a PDF file document:
Click on “File” in the left top corner of the Ms Word menu
Then on “Save as Adobe PDF”
Your work will then be saved as a PDF document.
Alternatively the following instruction can be followed:
Click on “File” in the left top corner of the Ms Word menu
Then on “Save As”
Then on “Save as Type”
Choose “PDF”
Your work will then be saved as a PDF document.
5.4 Library
The library hours are as follows:
UNISA Library hours at the Florida campus:
Monday 09:00 – 16:00
Tuesday to Fridays 08:00 – 16:00
Saturdays 09:00 – 12:00 (Times are subject to change)
The Library is closed on Sundays and public holidays
UNISA Library hours at the Muckleneuk campus:
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From January to November, Mondays to Fridays 07:45 – 18:00,
Saturdays from 08:00 – 16:00
December, Mondays to Fridays 07:45 – 16:00, Saturdays from 08:00 –
13:00
Most of the Library’s services are available electronically. Please call the
Library on (012) 429 3206 for more information.
Module-specific study plan
You need to spend roughly between four and eight hours of study time per
week on each module. The table that follows can be used as a guideline for
planning your study for DAPM06S. We work on the principle that assignments
and portfolios submitted by post will take seven working days to reach us. If you
submit your assignment online then you could submit it on the closing date,
allowing you additional study time.
Semester 1 Semester 2 Possible programme Tick
completed
tasks
4 Feb 2015 29 July 2015 Receive study material.
Read through Tutorial Letter 101
Start reading through the study guide.
5 Feb 2015 30 July 2015 Continue reading through your study guide for preparing Assignment 01
16 March 2015 19 August 2015 Submit compulsory assignment 01 if you submit it via the post.
►25 March
2015
►28 August
2015
Closing date for submitting Assignment 01
29 March 2015 2 Sept 2015 Continue reading through your study guide for preparing Assignment 02/portfolio.
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23 April 2015 24 September
2015
Submit compulsory assignment 02/portfolio if you submit it via the post.
►23 April
2015
►28 September
2015
Closing date for submitting Assignment 02/portfolio.
Please take note all your study material is electronically available on myUNISA
7. Assessment
All assessment activities during the semester will be based on the following
assessment plan.
7.1 Assessment policy
The assessment process followed in this module is based on UNISA’s
assessment policy, which can be accessed on the UNISA website.
7.2 Purpose of assessment
The purpose of the assessment interventions (assignments and portfolio) is to
determine learners’ scientific and practical competence. Learners’ ability to
identify and analyse the role and function (s) of project management in the
public sector is assessed.
7.3 Assessment method
The assessment plan is based on one formative assessment intervention,
namely a compulsory multiple-choice assignment and one compulsory
summative assessment intervention, namely the portfolio. The multiple-choice
assignment gives evidence of learners’ competence in the form of their
answers to 20 multiple-choice questions. The portfolio-type assignment
requires the learner’s individual input.
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7.4 Reasons for the assessment
The following are the reasons that these assessment interventions are
conducted:
to determine whether the learning required for the achievement of specific learning outcomes in the field of project management has taken place
to collect evidence of learners’ newly acquired knowledge of project management in the public sector
7.5 Persons involved in the assessment process
Two different assessors are involved in the assessment process, namely the
learner and the lecturer.
(a) Learner
In the case of the formative interventions the learner has the primary
responsibility for the success of the assignments. In other words, the learner is
encouraged to become an independent learner and has to check (self-assess)
the contents of the assignment before it is submitted for assessment.
(b) Lecturer
The formative and summative interventions will be assessed by appropriately
qualified and trained lecturing staff or marking staff. All the staff members
involved in the assessment process have completed the required assessor’s
and moderator’s training successfully. The marking staff marks the
assignments according to the learning outcomes and assessment criteria set
out in the study material.
7.6 Assessment time frame
All work submitted for summative assessment (the portfolio-type assignment)
will be returned within a reasonable time (a maximum turnover time of three
weeks after the marking staff has received it).
7.7 Assessment review and quality assurance
To ensure the quality of the formative and summative interventions, they are
benchmarked against the best current quality assurance practices (see the
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Academic Quality Framework of the College of Economic and Management
Sciences on the UNISA website).
7.8 Assessment instruments
One assignment and one portfolio will be used as the main assessment
instruments during the semester. The portfolio will serve as your examination.
7.8.1 Assignment and Portfolio of Evidence
You are required to submit the compulsory assignment and the
compulsory portfolio for the module DAPM06S, namely assignments 01
and 02. Admission to the portfolio will be obtained by submitting
Assignment 01 and the submission will not depend on the marks you
obtain for it. Please note that, although assignment 01 is compulsory,
admission to the portfolio will be based on the submission of assignment
01. Therefore, please ensure that assignment 01 reaches the University
before or on the due date. Late submission of the assignment will result
in you not being admitted to the portfolio. For this reason, it is important
that you submit assignment 01 in time. Although you will be admitted to
the portfolio through the submission of assignment 01, your marks for
assignment 01 will be used to determine your semester mark.
Note: Assignment 1 may not be submitted by fax or e-mail, but can be
submitted electronically on myUnisa OR be submitted by post. .
However, the same assignment may NOT be submitted electronically on
myUnisa AND by post. ASSIGNMENT 2 (POE) CAN ONLY BE SUBMITTED
BY POST. ONLY HARD COPIES OF THE POE WILL BE ACCEPTED. As
previously stated assignment 01 is a multiple-choice assignment and is
compulsory. You must submit assignment 01 in order to be admitted to the
portfolio while assignment 01 must be submitted for purposes of
determining your semester mark. No extension of the due dates can be
given by the lecturers or the administrative staff for these assignments.
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(a) Due dates for the submission of the assignment and the portfolio
ASSIGNMENT
FIRST SEMESTER
Due date if you are
registered for the first
semester
SECOND SEMESTER
Due date if you are
registered for the second
semester
01 (Compulsory)
02 (Portfolio-
compulsory) ONLY
HARD COPIES OF
THIS ASSIGNMENT
WILL BE ACCEPTED
25 March 2015
Unique number: 589086
23 April 2015
Unique number:589094
28 August 2015
Unique number: 589107
28 September 2015
Unique number: 589118
You can find the assignment and portfolio questions for this module, i.e.
Information Technology for Project Management at the end of this tutorial letter.
IT IS VERY IMPORTANT TO SUBMIT YOUR ASSIGNMENTS IN GOOD TIME SO THAT IT CAN BE EVALUATED. THIS MEANS THAT IT SHOULD REACH UNISA BEFORE THE DUE DATE
PLEASE ENSURE THAT YOU SUBMIT THE CORRECT ASSIGNMENT FOR THE SEMESTER REGISTRATION PERIOD WHICH YOU HAVE REGISTERED FOR.
TRANSFER OF DUE DATES FROM ONE SEMESTER TO THE NEXT SEMESTER REGISTRATION PERIOD WILL NOT BE ALLOWED
IF YOU SHOULD SUBMIT YOUR ASSIGNMENTS BY USING THE WRONG REGISTRATION PERIOD’s DUE DATES, IT WILL BE CONSTRUED AS A NON-SUBMISSION AND YOU WILL BE AWARDED A ZERO MARK FOR THE ASSIGNMENTS
YOU SHOULD RECEIVE SMS CONFIRMATION FOR EACH ASSIGNMENT AND PORTFOLIO WHICH UNISA HAS RECEIVED. SHOULD YOU NOT RECEIVE SMS CONFIRMATION AFTER THE ASSIGNMENT AND PORTFOLIO DUE DATES, CONTACT THE ASSIGNMENT SECTION (NOT LATER THAN A WEEK AFTER THE DUE DATES) BY SENDING AN EMAIL TO [email protected]. SHOULD YOU NOT ADHERE TO THE ABOVE, YOU WILL HAVE TO RE-REGISTER FOR THE AFFECTED MODULES
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THE ONUS IS ON STUDENTS TO ENSURE THAT UNISA RECEIVES YOUR ASSIGNMENTS AND PORTFOLIOS
SHOULD YOU USE INCORRECT OR MIX UP MODULE CODES ON ASSIGNMENT COVERS OR ON MYUNISA, A MARK OF 0% WILL BE ALLOCATED AND YOU WILL HAVE TO RE-REGISTER FOR THE MODULE(S)
LATE ASSIGNMENTS AND PORTFOLIOS WILL NOT BE ACCEPTED ASSIGNMENTS AND PORTFOLIOS CANNOT BE SUBMITTED TWICE BY
POSTING IT AND SUBMITTING IT ON MYUNISA, ONLY ONE OPTION CAN BE USED
ONLY HARD COPIES OF THE PORTFOLIO WILL BE ACCEPTED (DO NOT SUBMIT IT THROUGH MYUNISA)
(b) How to answer multiple-choice questions
Multiple-choice assignments are assignments where you have to choose the
best answer from several options that are given in the question. These
assignments are done on a mark-reading sheet, which is then posted to the
university and are marked by means of a computer. The multiple choice
questions are based on the contents of the study guide. You are welcome to
complete and submit your multiple-choice assignments online, using
myUNISA. Please do not use an assignment cover to insert your multiple
choice assignment answers.
(c) What is a Portfolio of Evidence? (PoE)
There are a number of different types of PoE’s. In general a PoE describes
your relevant experience, identifies and analyses your learning achievements
and provides proof (in the form of a document) that you have the skills that you
claim to have attained.
This portfolio is a learning and reflective portfolio, which offers evidence
on learning and development in relation to certain standards and
achievement of learning outcomes as required by UNISA.
The PoE encourages and documents reflection and self-evaluation and
provides evidence of the achievement of learning outcomes. It should also
inform and impact on your career-related skills, goals and experiences. The
portfolio must adequately:
Identify/describe your relevant learning accomplishments (knowledge,
skills, competencies, abilities); and
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Show a match between learning achievements and the requirements of
the programme.
(d) Ethical behaviour as a student
The Centre for Public Administration and Management places great emphasis
upon integrity and ethical conduct in the preparation of assignments and
portfolios. We believe that an understanding of the vital importance of
responsibility and professionalism in this regard is part of what a university
education should provide. It is very important to us that all our students know
how secondary material should be used and what the scholarly method of
presenting and acknowledging references is. If you copy something out of a
book or an article or from a website without acknowledging the source and pass
it off as your own, you will be guilty of plagiarism. Assignments and portfolios in
which plagiarism (the unacknowledged use of secondary material) can be
demonstrated will undoubtedly fail and will in all likelihood be given 0%. In
effect, you are stealing something that belongs to someone else. If you
paraphrase this material (i.e. change the wording slightly) or use a line of
argument without acknowledging it, that also constitutes plagiarism and the
same severe penalty will apply. If you make yourself guilty of plagiarism it is
regarded as serious form of misconduct. The procedure in the case of a
complaint of misconduct is clearly stipulated in the Student Disciplinary Code.
(e) Copying of assignments and portfolio of evidence
Should we find that you have copied another student’s assignment or portfolio of evidence, both of you will receive 0% for that assignment and portfolio of evidence. This case can be dealt with in terms of the Student Disciplinary Code.
If you hand your assignment or portfolio to a friend to post for you and he/she copies it, both of you will receive a mark of 0% for that assignment or portfolio.
(f) Completion of assignment cover
Note: The assignment cover must only be completed for the
portfolio/assignment 02. Make sure that you read the instructions on the
assignment cover carefully before completing it. Make sure that you complete
the cover correctly. Use the correct student number and module code. Each
portfolio must be submitted in a different assignment cover. Please make sure
that the following information appears on the COVER of your assignment.
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Name
Address (and postal code)
Student number
Module code (e.g. DAPM06S)
Correct assignment number
Correct unique assignment number (applicable to portfolio/assignment 02)
(g) Assignment topics
There is one multiple-choice assignment (compulsory) and one portfolio type
assignment (compulsory) set for this module.
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FIRST SEMESTER (If you have registered for the period January to June 2015)
ASSIGNMENT 01: MULTIPLE-CHOICE QUESTIONS (compulsory assignment)
If you are registered for the FIRST SEMESTER, please submit the Multiple-Choice
Question Assignment 01 below:
UNIQUE ASSIGNMENT NUMBER FOR THE FIRST SEMESTER: 589086
DATES OF SUBMISSION
First semester: 25 March 2015
Instructions:
(1) Write the correct unique assignment number in the six blocks provided on
the mark reading sheet.
(2) Write the ordinary assignment number (01) in the two blocks provided on
the mark reading sheet.
(3) If you do not follow these instructions, the computer will reject your
answer sheet and it will be returned to you unmarked.
Mark the number of your choice on the mark reading sheet provided. QUESTION 1 High-end user institutions can be defined not only by the size of their projects, but also by their need to manage multiple projects simultaneously. (1) True
(2) False
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QUESTION 2 Select the incorrect alternative. The following are some of the benefits of using project management:
(1) Project management software offers fast calculations.
(2) The calculations are never correct.
(3) Editing is very quick once the database has been established.
(4) All of the above.
QUESTION 3 Select the correct alternative. The disadvantages of using project management software include: (1) The additional cost of maintenance and upgrading.
(2) The organization may need to be restructured.
(3) Additional cost associated with education and training.
(4) All of the above. QUESTION 4 Select the correct alternative. With this feature, project managers alert team members to their assignments by e-mail, intranet, or internet where they can accept, decline, or comment on tasks
(1) TeamStatus.
(2) TeamUpdate.
(3) TeamAssign.
(4) None of the above.
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QUESTION 5 Select the correct alternative. Project scope means:
(1) Prepare yourself thoroughly beforehand.
(2) The work required to produce a deliverable with agreed-upon quality, features, and functions.
(3) Listen.
(4) Take notes. QUESTION 6. Select the correct alternative. The basis for the need of all projects stems from one of the following:
(1) Legal compliance
(2) Needs of an institution
(3) Needs of clients or community
(4) All of the above QUESTION 7 Select the correct alternative. It should be evident from the …. why a particular project is needed :
(1) Problem statement and aims of the project.
(2) Project scope.
(3) Communication plan.
(4) Quality assurance plan.
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QUESTION 8 Select the correct alternative. The project output refers to:
(1) significance of the results/outcomes
(2) results over time
(3) short, medium and long term plans
(4) immediate deliverables
QUESTION 9 Select the correct alternative. A project team has no control over the …
(1) planning
(2) secondary objectives
(3) primary objectives
(4) results/outcomes QUESTION 10 Select the correct alternative. SMART principles can be used to formulate objectives that are: (1) Specific
(2) Measurable
(3) Agreed to
(4) All of the above
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QUESTION 11 The word … indicates a constant adjustment of an organisation’s mission and functions to adapt to changing conditions.
(1) management
(2) project
(3) strategic
(4) governance QUESTION 12 Project … is the process of formally recognizing that a new project exists or that an existing project should continue into its next phase.
(1) scope
(2) initiation
(3) closure
(4) planning QUESTION 13 Select the incorrect alternative. The agreement upon a written specification has several benefits.
(1) The clarity will reveal misunderstandings
(2) It forces all project role-players and stakeholders to consider all the details
(3) It summarises all the benefits
(4) None of the above
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QUESTION 14 Select the correct alternative. A typical feasibility study includes the following areas:
(1) communication
(2) risks
(3) scheduling
(4) financial QUESTION 15 After a feasibility study, a project is formalised by means of a … (1) programme
(2) project charter
(3) meeting
(4) letter QUESTION 16 A … may be defined as a number of people who work closely together to achieve shared common goals.
(1) project team
(2) project charter
(3) project programme
(4) project holder
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QUESTION 17 What is the ideal size of a project team? …
(1) 3 – 4 people.
(2) 5 - 6 people.
(3) 7 – 12 people.
(4) 1 – 2 people.
QUESTION 18 Fill in the missing word. … is the first phase of managing your project.
(1) Controlling
(2) Communicating
(3) Reporting
(4) Planning QUESTION 19 Project planning is the heart of the project and the … is the blood.
(1) Gannt
(2) WBS
(3) communication plan
(4) PERT
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QUESTION 20 Time, cost and … is the essence in the execution of a project
(1) control
(2) quality
(3) communication
(4) reports
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SECOND SEMESTER: (If you have registered for the period July to December
2015)
ASSIGNMENT 01: MULTIPLE-CHOICE QUESTIONS (compulsory assignment)
If you are registered for the SECOND SEMESTER, please submit the Multiple-
Choice Question Assignment 01 below:
UNIQUE ASSIGNMENT NUMBER FOR THE SECOND SEMESTER: 589107
DATES OF SUBMISSION
Second semester: 28 August 2015
Instructions:
(1) Write the correct unique assignment number in the six blocks provided on the
mark-reading sheet.
(2) Write the ordinary assignment number (01) in the two blocks provided on the
mark-reading sheet.
(3) If you do not follow these instructions, the computer will reject your mark-
reading sheet and it will be returned to you unmarked.
Mark the number of your choice on the mark-reading sheet provided.
QUESTION 1 Time, cost and … is the essence in the execution of a project
(1) control
(2) quality
(3) communication
(4) reports
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QUESTION 2 Project planning is the heart of the project and the … is the blood.
(1) Gantt
(2) WBS
(3) communication plan
(4) PERT QUESTION 3 Fill in the missing word. … is the first phase of managing your project.
(1) Controlling
(2) Communicating
(3) Reporting
(4) Planning
QUESTION 4 What is the ideal size of a project team? …
(1) 3 – 4 people.
(2) 5 - 6 people.
(3) 7 – 12 people.
(4) 1 – 2 people.
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QUESTION 5 A … may be defined as a number of people who work closely together to achieve shared common goals.
(1) project team
(2) project charter
(3) project programme
(4) project holder QUESTION 6 After a feasibility study, a project is formalised by means of a … (1) programme
(2) project charter
(3) meeting
(4) letter QUESTION 7 Select the correct alternative. A typical feasibility study includes the following areas:
(1) communication
(2) risks
(3) scheduling
(4) financial
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QUESTION 8 Select the incorrect alternative. The agreement upon a written specification has several benefits.
(1) The clarity will reveal misunderstandings
(2) It forces all project role-players and stakeholders to consider all the details
(3) It summarises all the benefits
(4) None of the above QUESTION 9 Project … is the process of formally recognizing that a new project exists or that an existing project should continue into its next phase.
(1) scope
(2) initiation
(3) closure
(4) planning QUESTION 10 The word … indicates a constant adjustment of an organisation’s mission and functions to adapt to changing conditions.
(1) management
(2) project
(3) strategic
(4) governance
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QUESTION 11 Select the correct alternative. SMART principles can be used to formulate objectives that are: (1) Specific
(2) Measurable
(3) Agreed to
(4) All of the above QUESTION 12 Select the correct alternative. A project team has no control over the …
(1) planning
(2) secondary objectives
(3) primary objectives
(4) results/outcomes QUESTION 13 Select the correct alternative. The project output refers to:
(1) significance of the results/outcomes
(2) results over time
(3) short, medium and long term plans
(4) immediate deliverables
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QUESTION 14 Select the correct alternative. It should be evident from the …. why a particular project is needed :
(1) problem statement and aims of the project.
(2) project scope.
(3) communication plan.
(4) quality assurance plan. QUESTION 15. Select the correct alternative. The basis for the need of all projects stems from one of the following:
(1) Legal compliance
(2) Needs of an institution
(3) Needs of clients or community
(4) All of the above QUESTION 16 Select the correct alternative. Project scope means:
(1) Prepare yourself thoroughly beforehand.
(2) The work required to produce a deliverable with agreed-upon quality, features, and functions
(3) Listen.
(4) Take notes.
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QUESTION 17 Select the correct alternative. With this feature, project managers alert team members to their assignments by e-mail, intranet, or internet where they can accept, decline, or comment on tasks
(1) TeamStatus.
(2) TeamUpdate.
(3) TeamAssign.
(4) None of the above. QUESTION 18 Select the correct alternative. The disadvantages of using project management software: (1) The additional cost of maintenance and upgrading.
(2) The organization may need to be restructured.
(3) Additional cost associated with education and training.
(4) All of the above. QUESTION 19 Select the incorrect alternative. The following are some of the benefits of using project management:
(1) Project management software offers fast calculations.
(2) The calculations are never correct.
(3) Editing is very quick once the database has been established.
(4) All of the above.
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QUESTION 20 High-end user institutions can be defined not only by the size of their projects, but also by their need to manage multiple projects simultaneously. (1)True
(2)False
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NB. ONLY HARD COPIES OF THIS PORTFOLIO WILL BE ACCEPTED. DON’T SUBMITT THIS PORTFOLIO ON MYUNISA
FIRST SEMESTER: (If you have registered for the period January to June
2015)
SECOND SEMESTER: (If you have registered for the period July to December
2015)
ASSIGNMENT 02 Portfolio of Evidence (compulsory assignment)
If you are registered for the FIRST OR SECOND SEMESTER , please submit the
Portfolio of Evidence Assignment 02 below:
UNIQUE ASSIGNMENT NUMBER FOR THE FIRST SEMESTER: 589094
UNIQUE ASSIGNMENT NUMBER FOR THE SECOND SEMESTER: 589118
DATE OF SUBMISSION:
23 April 2015 (First semester)
28 September 2015 (Second semester)
Title:
You are a Project Manager at the Department of Public Works in Mpumalanga who has been appointed to oversee the construction of a community hall. The Department has received a budget of R13 million to complete the project. The time duration for the project is 18 months, starting date: 1 February 2015. NB!!!! Before you start with your POE, read through the guidelines for the completion of your project and follow the steps! You must also use your study guide Unit 2. Remember, this is a practical project and not a theoretical project!
8. Presentation and important guidelines of the portfolio of
evidence/assignment 02
IMPORTANT GUIDELINES REGARDING ASSIGNMENT 2 (PORTFOLIO OF EVIDENCE)
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The following guidelines apply to the portfolio:
Analyse the portfolio question(s) properly and make sure that you understand what is required.
Note that the portfolio answer must be not longer than 50 typed A4 pages in length (It can be shorter than 50 typed A4 pages in length).
The following requirements must be followed in compiling and submission of the portfolio answer:
The portfolio must be typed in 12 font size with 1½ line spacing.
Correctly numbered headings and sub-headings must be used throughout the portfolio.
Text references must be included where applicable to acknowledge all sources.
A correctly compiled List of References must be included at the end of the portfolio.
Annexures could be attached to the portfolio, but must be numbered clearly.
The portfolio length should not exceed 50 A4 pages in total. (It can be shorter than 50 pages)
Only printed copies of portfolio will be accepted. Electronic copies, send by email or on compact disk, will not be accepted. ONLY HARD COPIES OF THE PORTFOLIO WILL BE ACCEPTED. DON’T SUBMITT IT THROUGH MYUNISA.
If you don’t have access to Microsoft Project 2007 on your PC, you still need to prove that you understand the different steps in project management by drawing the diagrams (manually), e.g. WBS, using the numbering system, scheduling (time management), Gantt charts, etc.
Remember that this is a practical project that you, as the appointed project manager, have to provide all the steps in project management, to make this project a success. This is not an assignment or a business plan. Concentrate on the following:
The practical project and not the theory of project management (DON’T GIVE DEFINITIONS OF THE DIFFERENT STEPS IN PROJECT MANAGEMENT, APPLY THE THEORY OF PROJECT MANAGEMENT TO YOUR PRACTICAL PROJECT).
If you can apply the theory (which you studied in your previous modules) of
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project management to this project (the building of the community hall).
The different steps of project management in a logical order.
You must keep a copy of the portfolio.
Very important!
Your portfolio is an outline and detailed explanation of an actual (real-life,
practical) project.
Do not treat it as an ordinary assignment or a business plan.
Do not explain the theory of Project Management, but rather explain how the
theoretical principles, processes and techniques will be applied in your
project.
The portfolio should follow a logical sequence as per the different steps in a
project’s life cycle.
POE: LAYOUT AND CONTENT GUIDELINES
Refer to study unit 2 in your study guide. It is important that you duplicate the
headings and then to populate its content by following the guidelines as
explained underneath each heading below. A clear description and
explanation of the way you are going to plan and execute your particular
project will ensure a high mark. It is thus imperative that you follow the
guidelines meticulously.
[First page: Title Page]
Your first page must include –
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your name and student number;
the title of your project;
the duration of the project (starting date and finishing date);
the budget of the project; and
the name of the Project Manager.
[Second page] TABLE OF CONTENT
Your table of contents contains a list all the headings and subheadings you
utilised.
Important!
Number all the headings (as per headings below).
Number all the pages and indicate on which page a particular heading
appears.
8.1 Acknowledgement of sources
When information is directly or indirectly borrowed from sources, the sources
must be acknowledged.
For the purpose of uniformity you are advised to use the following method
where at least the author’s name, date of publication and page number must
be given in the text, e.g. Carter (1992:10).
The following are examples of references:
When the author’s name is part of the sentence, the year and page
number follow in round brackets, e.g. “...this may be, as Carter
(1992:10) points out ...”
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When the author’s name is not part of the sentence, it follows in round
brackets, together with the year and the page number, e.g. “...it serves
as an unproved fact that management is important (Carter, 1992:10).”
When referring to a work written by two authors, give both names. Use
the “&” sign between the two surnames instead of the word “and”, e.g.
“...recent studies (McNurlin & Sprague, 1998:10) show ...”
Reference to a study guide in project management takes the following form:
Project Procurement Management: (Matthews, 2009:45)
Project Cost Management: (Nkgabe, 2009:3)
Project Human Resources Management: (Barnes, 2009:33)
Internet References take on the following form:
If the author of the Internet source is available the reference should be under the
name of the author e.g. “Reid (1999: Online) says……”
Should the author’s name not be available, the internet source will be
acknowledged in the following manner, e.g. (The Constitutional Court 1997).
The online part of the reference will refer the reader to the list of references
in order to establish the direct link to the source (please refer to the list of
references under the section 8.2).
8.2 List of references
An alphabetical list of all the sources you have referred to in your portfolio must
be included on a separate page at the end of your portfolio. Use relevant and
recent sources.
The following is an example of how to set out your list of references:
Andrews, Y. 1988. The Personnel Function. Pretoria: HAUM.
Carter, W.N. 1992. Disaster Management: A Disaster Manager’s Handbook.
ADB: Philippines.
DM@TSA. 1999. Disaster Mitigation in South Africa. (www.trsa.ac.za/dm/)
Disaster Management Training Programme. 1992. An overview of Disaster
Management. UNDP: UNDRO.
Kent, R. 1992. Disaster Preparedness. DMTP: UNDRO.
DAPM06S/101/3/2015
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Reid, P.M. 1999. The role of the Disaster Manager.
(www.trsa.ac.za/dm/resources.htm)
Republic of South Africa. 2002. The Disaster Management Act, 2002. (Act 57 of
2002). Pretoria: Government Printer.
Schutte, J.S. 1995. In Botha, R.P. & Sinclair, M. (eds.) Norms for Language
Usage. Spil Plus 10, University of Stellenbosch.
Stephenson, R.S. 1991. Disasters and Development. DMTP:UNDRO.
Swart, P.J. 1997. Director: Disaster Management – Tshwane Metropolitan
Council. Interview with the writer. Johannesburg. (Notes in possession of the
writer.)
The Constitutional Court. 1997. Available at:
http://www.law.wits.ac.za/court/courtpam.html (30 July 2005).
UNISA. 2004. Introduction to Disaster Management. Study Guide. Florida:
UNISA.
Van der Waldt, G. & Du Toit, D. 1997. Managing for Excellence in the Public
Sector.
Kenwyn: Juta.
It is important to remember that only the sources referred to in your portfolio must
be listed in your list of references. BUT remember that you MUST HAVE a list of
references when completing the portfolio.
When submitting assignments and portfolios, you acknowledge that:
The assignments and portfolios are your own original work and that you
have acknowledged all source material (study guide, tutorial letter, internet,
other sources) used in your portfolio)
You understand what plagiarism is and are aware of the department’s policy
in this regard. Plagiarism is a serious form of misconduct. Please refer to
item 7.8.1(d) Ethical behaviour as a student for more information on the
Student Disciplinary Code.
Irrespective of whether you have participated in a study group or not, the
wording of the portfolio is your own
You have acknowledged direct quotes of sources used in your portfolio by
placing it in inverted commas
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At the end of my portfolio, there is a list of references, reflecting all the
sources consulted
9. Examination: Portfolio of Evidence/Assignment 02
Should you receive a SMS and letter regarding examinations or venues, that
will be an indication that you must submit your portfolio. You don’t have a
formal sit-down examination as you’re your portfolio of evidence serves as your
examination for this module. It must therefore be submitted before or on the
due date. If you post your portfolio, please do so at least a week before the due
date. No late portfolios will be accepted. You should receive SMS confirmation
for each assignment and portfolio which Unisa has received. The onus is on the
student to ensure that Unisa has received it. Should you not receive SMS
confirmation, after the assignment and portfolio submission due dates, contact
the Assignment Section (not later than a week after the assignment or portfolio
due date) by sending an email to [email protected]. Remember to mention
your student number, the affected module code(s) and assignment number(s).
Keep a copy of your correspondence with Unisa which will serve as proof that
you have contacted the Assignment Section, should there be a problem with
missing assignments and portfolios afterwards. Should you not adhere to the
above, you will have to re-register for the affected modules.
As previously stated you are required to submit assignment 01 to obtain
admission to the portfolio. Admission will be obtained by submitting this
assignment in time and not by the marks you obtain for it. Please ensure that
this assignment reaches the University before or on the due date. Late
submission of the assignment will result in you not being admitted to the
portfolio. For this reason, it is important that you submit assignment 01 in
time. No extension will be given for the late submission of assignment 01
as well as assignment 02.
Please note that a semester mark system applies. This semester mark will only apply to the compulsory multiple choice assignment (assignment 01) which means that the mark you obtain for the compulsory multiple choice assignment becomes your semester mark and this mark is used to calculate your final mark. Assignment 01 (one) will contribute 100% to the semester mark. The semester mark will carry a weight of 20% and the portfolio mark a weight of 80% towards calculating the final mark. In other words, the final mark will be calculated by adding 20% of the semester mark to 80% of the portfolio mark.
The final mark required to pass the module must be at least 50%.
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Example:
Semester mark calculation:
20% of assignment 01 = semester mark, for example:
Mark obtained for assignment 01: 60% [20% of 60% = 12]
In this instance the semester mark is 12.
Final mark calculation:
Semester mark (i.e. 20% of assignment 01) + 80% of portfolio mark = final
mark, for example:
Semester mark: 60% [20% of 60% = 12]
Portfolio mark: 55% [80% of 55% = 44]
By adding the totals of the above calculations the final mark is determined. In
this instance, 12 + 44 = 56%.
To pass a module, the final mark must at least be 50%.
If the final mark of a module is between 40% and 49%, students will qualify for
a supplementary examination/resubmission of the portfolio of evidence.
9.1 Explanation of results
There are four types of results which Unisa could issue for each module code,
i.e.:
Pass, this means that you have passed this module
Fail, this means that you have to re-register for this module
Absent from examination, this means that Unisa has not received the
portfolio of evidence for this module and that you have to re-register for this
module
Supplementary examination, this means that you have to resubmit the
portfolio of evidence for this module
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9.2 Resubmission procedures for portfolios of evidence
If your results should indicate that you qualify for a supplementary
examination, you can resubmit your portfolio. You need to redo the same
portfolio question again and re-registration for the module will not be required.
Your new, updated portfolio (your second attempt) must be submitted together
with the marked portfolio. Please staple the documents together and post it to:
The Registrar
PO Box 392
UNISA
0003
Resubmitted portfolios cannot be uploaded on myUnisa and must be
posted.
If you should fail any of the modules, you need to re-register for it again.
9.2.1 Resubmission due dates:
For semester one, the resubmission due date is:
15 September 2015
For semester two, the resubmission due date is:
20 April 2016
Please post your portfolio in good time. Do not wait until the due date before
posting it. Bear in mind the time it will take for your portfolio to reach UNISA,
depending on where you live. The due date is the date on which UNISA must
receive your portfolio. If portfolios are received after the due date, it will be
returned by the Assignment Section as an unmarked portfolio.
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You should receive SMS notification for each resubmitted portfolio which Unisa
has received. The onus is on the student to ensure that Unisa has received it.
Should you not receive SMS confirmation, immediately after the portfolio
resubmission due date, contact the Assignment Section (not later than a week
after the resubmission due date) by sending an email to [email protected].
Remember to mention your student number, the affected module code(s) and
assignment number(s). Keep a copy of your correspondence with Unisa which
will serve as proof that you have contacted the Assignment Section, should
there be a problem with missing resubmitted portfolios afterwards. Should you
not adhere to the above, you will have to re-register for the affected modules.
If resubmitted portfolios do not reach UNISA it will be regarded as not having
been received at all. This is a standing rule at UNISA.
Please make sure that the following information appears on the COVER of your
portfolio of evidence:
Name
Address (and postal code)
Student number
Module code (e.g. DAPM06S)
Also indicate: Resubmission of Assignment 02/Portfolio of Evidence
Resubmitted portfolios cannot be submitted by fax, email or on myUnisa.
There will be an additional charge debited to your student account for
resubmitting your portfolio. For resubmission fees you can contact Mr Tabane
at (011) 471 3051/ +27 11 471 3051, Ms Champion at (011) 471 2975/ +27 11
471 2975 or Ms Naidoo at (011) 471 2450/ +27 11 471 2450.
Marks of resubmitted portfolios will be signed off at the end of the next semester, i.e. for the first semester at the beginning of July and for the second semester at the beginning of December.
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10. Frequently asked questions
We receive many enquiries from students asking the same questions over and
over again. We have, therefore, decided to include these frequently asked
questions in this tutorial letter.
10.1 I have not received any bar code stickers. Who can I contact to obtain the stickers?
Bar code stickers are not issued for the Centre for Public Administration and Management’s programmes. Please complete the relevant areas in pen on the assignment cover, i.e. your student number and relevant module code.
10.2 Where can I find the most important telephone numbers if I have queries relating to, for example, an official academic record?
For an official academic record you must contact [email protected]. Should there be an outstanding amount on your student account, your results will not be issued.
10.3 I have an administrative query, e.g. I have not yet received my study material or misplaced it. Could you please mail or fax me a copy? I need to register for part 2, who do I contact to register and when can I register? I have deposited outstanding fees and it does not reflect in my student account?
Contact the administrative staff, i.e. Mr Tabane on 011 471 3051 or Ms Champion on 011 471 2975 of the Centre and ask whether the specific item has been despatched. If it has been despatched and you have not received it after a reasonable period of time, ask for another copy to be despatched to you. Please take note that you can also find your study material in electronic format on myUNISA. You can contact the above two administrative staff members for registration details. For student account queries, please send an email to [email protected].
Please do not contact the academic staff for administrative queries as they will not be able to assist you.
10.4 I would like to do some additional excercises. Could you provide me with tutorial letters from previous years or examples of marked portfolios?
Owing to limited storage space at UNISA, no tutorial letters from previous years are kept and/or made available to students. Examples of marked porfolios are not provided. Refer to the guidelines of portfolios for more information on how to compile a portfolio.
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10.5 What do I do if I experience problems with the content of the study material?
Contact your lecturer responsible for the module. Please do not hesitate to contact us. You can phone your lecturer during official office hours (not evenings), make an appointment to come and see us personally, write a letter or send an e-mail. Alternatively you can post your problem on the myUNISA discussion forum.
10.6 My assignment is late because … Can I submit it at a later date?
It is your responsibility to ensure that your assignment reaches UNISA’s main campus on/or before the due date. Multiple choice assignments are marked by a mark-reading device on a fixed date as specified in advance in the planning schedule of the Assignment Section. Hence, multiple choice assignments submitted after the due date will not be marked.You can contact the Assignment Section by sending an email to [email protected] to check if your assignments were received by Unisa.
10.7 Will a certificate ceremony be offered? When will my certificate be issued?
Certificate ceremonies are not offered for short learning programmes. It takes up to three months for certificates to be requested and issued. Certificates can only be requested after results have been officially released and all outstanding fees are paid in full.
10.8 When can I check if my assignment was received and who can I contact?
You should receive SMS confirmation for each assignment and portfolio
which Unisa has received. The onus is on the student to ensure that
Unisa has received it. Should you not receive SMS confirmation, after the
assignment and portfolio submission due dates, contact the Assignment
Section (not later than a week after the assignment or portfolio due date)
by sending an email to [email protected]. Remember to mention your
student number, the affected module code(s) and assignment number(s).
Keep a copy of your correspondence with Unisa which will serve as proof
that you have contacted the Assignment Section, should there be a
problem with missing assignments and portfolios afterwards. Should you
not adhere to the above, you will have to re-register for the affected
modules.
10.9 I have resubmitted my portfolio(s) but when will the marks reflect on the system?
Marks will be signed off at the end of the next semester, i.e. for the first semester at the beginning of July and for the second semester at the beginning of December.
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11. CONCLUSION
Now that you are familiar with the contents of this tutorial letter, you can start your
studies. To obtain a comprehensive view of the module, we suggest that you
read through the study material first in order to orientate yourself with the contents
of the module and context in which it is written.
We wish you success in your studies. We trust that you will work conscientiously.
Module leader: Ms Anne Barnes, Tel: .: 084 580 7473, [email protected]
Co-Module leader: Mr Alfred Matthews, Tel.: (011) 471 2357, [email protected]
Education is not received. It is achieved. (Author unknown)