Welcome! Use this guide to get the most out of your TWC WiFi Hotspot.

Your TWC WiFi Hotspot is managed by Time Warner Cable at no cost to you. It is for your customers to use and separate from your Business Internet.

You can help attract new customers and promote your business by:

• O�ering up to 60-minutes of daily free access time

• Adding your business logo and message to the WiFi sign in page

• Directing customers to your website after sign in

• Displaying enclosed marketing materials to let customers know you o�er Free WiFi

TWC WiFi® Hotspot Welcome Guide

TWC WiFi Hotspots are di�erent than your Business WiFi

Display the marketing materials provided to let people know you have Free WiFi

Easel Back Sign Table Tents

Removable Double Sided Window Decal

Welcome! Enjoy WiFi here.

Select the TWCWiFi network

Open your browser

Follow sign in prompts

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Go to twc.com/wifi or call 1-888-851-9350 to learn more.

TWC WiFi® is available to customers with Time Warner Cable Standard Internet or higher and Business Class Internet Customers. Coverage is not available in all areas. Subject to change without notice. Some restrictions apply. TWC WiFi and the eye/ear logo are trademarks of Time Warner Inc. Used under license. ©2014 Time Warner Cable Enterprises LLC. All Rights Reserved.

Find more places to connect with the free WiFi Finder app.

WiFi Finder

Enjoy WiFi HereSelect the TWCWiFi network

Open your browser

Follow sign in prompts

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Find more hotspots with the free TWC WiFi Finder app

Find your business on the TWC WiFi coverage map

• Your business will be displayed on the TWC and partner WiFi coverage maps and apps approximately two weeks after activating your hotspot

• Check out the map at http://twc.com/wificoverage or download the free WiFi Finder app available on Google Play and the App Store

• As a Business Class Internet customer, you can also enjoy free access to TWC WiFi and partner hotspots nationwide

How to customize your TWC WiFi Hotspot experience

• You will receive an email after your Hotspot is installed with your username and temporary password for access to the TWC WiFi Management Portal (www.admin.twcwifi.com).

• Sign in to this portal to set up the daily free access time you want all your customers to enjoy

• Promote your business by adding your logo, welcome message and directing customers to your website

Remember, access to your Hotspot is always free for TWC Internet subscribers, but by setting up the daily free access time, ALL of your customers can enjoy WiFi.

Access TWC WiFi Hotspot Resources

Manage your TWC WiFi sign in Portal at www.admin.twcwifi.com

Learn more about TWC WiFi Hotspots at http://business.twc.com/twcwifi

Find FAQ’s and the Management Portal Guide at business.twc.com/HelpSite/twcwifi

Check out your business listing or find other WiFi Hotspots on the TWC WiFi Coverage Map at http://twc.com/wificoverage

For WiFi Support, help with accessing your TWC WiFi Management Portal or to request additional marketing materials please contact the dedicated TWC WiFi Hotline at 1-855-344-4693

Learn more about other Time Warner Cable Business Class Services at http://business.twc.com

TWC WiFi® is available to customers with Time Warner Cable Standard Internet or higher and Business Class Internet Customers. Coverage is not available in all areas. Subject to change without notice. Some restrictions apply. TWC WiFi and the eye/ear logo are trademarks of Time Warner Inc. Used under license. ©2014 Time Warner Cable Enterprises LLC. All Rights Reserved.

TWC WiFi Hotspot Checklist

Try out your new WiFi hotspot by selecting the TWCWiFi network name

Customize the WiFi sign in experience for Guests using the WiFi Management Portal at www.admin.twcwifi.com Display the marketing materials to let customers know you have free WiFi

Locate your business on the WiFi coverage map 2 weeks after activation

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