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TweetChat Analytics: @IAP2Cdn and #IAP2chat Compiled and collected by Helen Wong, City of Calgary October 25, 2011 Executive Summary: On Thursday, October 20 2011 IAP2 Canada and Noreen Rude from The City of Calgary hosted a TweetChat to discuss online engagement. The purpose of the TweetChat was two-fold: 1) to enable participants in the IAP2 Austrasia Conference to see a live demonstration of the use of a social media tool for engagement; and 2) to initiate discussion with the P2 community on online engagement. The #IAP2chat was developed and facilitated by Helen Wong at The City of Calgary. The following analytics were obtained from TweetStats Analytics (www.tweetstats.com ), which provides statistics on the Twitter User. The statistics provided only gives a glimpse of the activity for a certain day. Please note, the timeline statistics generated reflect the local time of the account which is based in Ontario. 1 In reviewing the TweetChat for this event, there were a total of 59 mentions of IAP2Chat (including promotion and re-tweeting of event). The majority of participants used the TweetChat app to join the conversation. Approximately 14 individuals participated 2 in the TweetChat. 1 The TweetChat was conducted MST 9:30 pm to 11:00pm. 2 Individuals who sent in Tweets (replies) during the TweetChat are considered participants.

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Page 1: TweetChat Analytics: @IAP2Cdn and #IAP2chat Compiled and ... … · TweetChat Analytics: @IAP2Cdn and #IAP2chat . Compiled and collected by Helen Wong, City of Calgary October 25,

TweetChat Analytics: @IAP2Cdn and #IAP2chat

Compiled and collected by Helen Wong, City of Calgary October 25, 2011

Executive Summary:

On Thursday, October 20 2011 IAP2 Canada and Noreen Rude from The City of Calgary hosted a TweetChat to discuss online engagement. The purpose of the TweetChat was two-fold: 1) to enable participants in the IAP2 Austrasia Conference to see a live demonstration of the use of a social media tool for engagement; and 2) to initiate discussion with the P2 community on online engagement. The #IAP2chat was developed and facilitated by Helen Wong at The City of Calgary.

The following analytics were obtained from TweetStats Analytics (www.tweetstats.com), which provides statistics on the Twitter User. The statistics provided only gives a glimpse of the activity for a certain day. Please note, the timeline statistics generated reflect the local time of the account which is based in Ontario. 1

In reviewing the TweetChat for this event, there were a total of 59 mentions of IAP2Chat (including promotion and re-tweeting of event). The majority of participants used the TweetChat app to join the conversation. Approximately 14 individuals participated 2in the TweetChat.

1 The TweetChat was conducted MST 9:30 pm to 11:00pm. 2 Individuals who sent in Tweets (replies) during the TweetChat are considered participants.

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TweetChat: #IAP2Chat Transcript

Pre-Event (Promotion)

@eruhelen1: RT @intellitics: Tune into 10/20 #IAP2chat, should be fun! "IAP2 Canada Talks Online Engagement" -- http://t.co/P0lOwnmx /cc @IAP2CDN

October 17, 2011, 1:55 pm

@wonghelga: RT @intellitics: Tune into 10/20 #IAP2chat, should be fun! "IAP2 Canada Talks Online Engagement" -- http://t.co/P0lOwnmx /cc @IAP2CDN

October 17, 2011, 1:56 pm

@erujen2: *Reminder* - participate Thurs Oct 20, 9:30-11:00pm MST in @IAP2cdn TweetChat about online engagement #IAP2chat

October 17, 2011, 6:24 pm

@erujen2: RT @intellitics: Tune into 10/20 #IAP2chat, should be fun! "IAP2 Canada Talks Online Engagement" -- http://t.co/P0lOwnmx /cc @IAP2CDN

October 17, 2011, 6:50 pm

@IAP2USA: This Thursday, 10/20: Join @IAP2CDN for Twitter Chat on Online Engagement! http://t.co/CeXxfYsO #iap2chat #iap2active #edem

October 18, 2011, 7:19 pm

@wonghelga: RT @IAP2USA: This Thursday, 10/20: Join @IAP2CDN for Twitter Chat on Online Engagement! http://t.co/CeXxfYsO #iap2chat #iap2active #edem

October 18, 2011, 7:48 pm

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@IAP2CDN: Join @IAP2Cdn in a TweetChat re: online engagement #IAP2chat 9:30-11:00 pm MST Oct 20th http://t.co/bQMkBYyB

October 19, 2011, 1:56 am

@BH_TableTalk: Sounds cool RT@IAP2USA: This Thursday,10/20: Join @IAP2CDN for Twitter Chat on Online Engagement! http://t.co/q2tbZa83 #iap2chat #iap2active

October 19, 2011, 2:00 am

@ParticipateDB: In preparation for Thursday's #IAP2chat, here's our Canadian entries to date: http://t.co/wtnScOBh #edem

October 19, 2011, 5:29 am

@ParticipateDB: And about just as rich, our list of Australian entries to date: http://t.co/7vjfvQF4 #IAP2chat #IAP2active #edem

October 19, 2011, 5:30 am

@ParticipateDB: And finally, our list of US entries to date (by far our biggest): http://t.co/4U7SdS63 #IAP2chat #IAP2active #edem

October 19, 2011, 5:34 am

@kairudat: Useful resource of tools for participation http://t.co/HjLBEAl8 #IAP2chat #IAP2active #edem @ParticipateDB

October 19, 2011, 6:20 am

@martingilbraith: RT @kairudat: Useful resource of tools for participation http://t.co/HjLBEAl8 #IAP2chat #IAP2active #edem @ParticipateDB

October 19, 2011, 6:26 am

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@sburall: RT @kairudat: Useful resource of tools for participation http://t.co/p6wUvVqt #IAP2chat #IAP2active #edem @ParticipateDB

October 19, 2011, 8:10 am

@brentbullough: Re #oppi11 RT: Join @IAP2Cdn in a TweetChat re: online engagement #IAP2chat 9:30-11:00 pm MST Oct 20th http://t.co/iMS44nhJ

October 19, 2011, 2:16 pm

@IAP2CDN: Join @IAP2CDN tomorrow in a TweetChat re: online engagement #IAP2chat 9:30-11:00 pm MST http://t.co/fLntJIvk #IAP2

October 19, 2011, 3:40 pm

@WillAnderson39: Looking forward to Thursday's TweetChat for using online tools for public engagement #IAP2chat

October 19, 2011, 6:56 pm

@IAP2USA: Btw, we're on Facebook. Definitely worth a like: http://t.co/C70OwDBt ;-) #IAP2active #IAP2chat

October 20, 2011, 2:21 am

@IAP2CDN: Reminder: TweetChat tonight 9:30 pm -11:00 pm MST #IAP2chat. Come chat and learn more about online engagement.

October 20, 2011, 1:03 pm

@IAP2CDN: @WillAnderson39 It should be a great conversation and learning opportunity. Thanks for tweeting about the event! #iap2chat

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October 20, 2011, 1:11 pm

@IAP2CDN: @BH_TableTalk Hope you can join us for our chat tonight. #iap2chat

October 20, 2011, 1:13 pm

@wonghelga: RT @IAP2CDN: Reminder: TweetChat tonight 9:30 pm -11:00 pm MST #IAP2chat. Come chat and learn more about online engagement.

October 20, 2011, 2:09 pm

@LorneDaniel: Involved in public engagement? Join IAP2 (Int'l Assoc for Public Participation) tonight for #iap2chat http://t.co/ecgVedCr

October 20, 2011, 3:47 pm

@PlaceSpeak: RT @lornedaniel: Involved in public #engagement? Join IAP2 (Int'l Assoc for Public Participation) tonight for #iap2chat http://t.co/qMqSTeDT

October 20, 2011, 4:00 pm

@PublicDecisions: Involved in public engagement? Join IAP2 (Int'l Assoc for Public Participation) tonight for #iap2chat http://t.co/EWuxCJDG RT@lornedaniel

October 20, 2011, 8:22 pm

@BH_TableTalk: RT@PublicDecisions: Involved in public engagement? Join IAP2 tonight for #iap2chat http://t.co/uqN0SOSF

October 20, 2011, 9:12 pm

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@IAP2: #iap2chat coming up soon join in also iap2 Canada Facebook excite engage evolve #Iap2active

October 20, 2011, 11:58 pm

@IAP2CDN: We're going to chat in 2 hours about online engagement. Can't wait for you to join us! #IAP2chat

October 21, 2011, 1:25 am

@lotraktor: RT @IAP2CDN: We're going to chat in 2 hours about online engagement. Can't wait for you to join us! #IAP2chat

October 21, 2011, 1:56 am

October 20th TweetChat Transcript

@IAP2CDN: Welcome to our TweetChat re:online engagement for public participation. We want to learn about your experiences & thoughts! #IAP2chat

October 21, 2011, 3:28 am

@IAP2CDN: This chat is in conjunction with IAP2’s Australasia Conference in Sydney Australia http://t.co/41vdzA6Q #IAP2chat

October 21, 2011, 3:29 am

@IAP2CDN: A special hello to Sydney Australia as a few conference participants will be watching this live chat! #IAP2chat

October 21, 2011, 3:29 am

@IAP2CDN: I am your facilitator (Helen Wong) for tonight. I am excited about this TweetChat & can’t wait to hear from you. #IAP2chat

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October 21, 2011, 3:30 am

@IAP2CDN: About me: I work for The City of Calgary. Born & raised right here in AB. I absolutely love good food especially anything BBQd! #IAP2chat

October 21, 2011, 3:31 am

@intellitics: RT @IAP2CDN: Welcome to our TweetChat re:online engagement for public participation. We want to learn about your experiences & thoughts! #IAP2chat

October 21, 2011, 3:31 am

@IAP2CDN: Before we dive into the questions, a few ground rules for our chat. #IAP2chat

October 21, 2011, 3:32 am

@IAP2CDN: Ground rule 1) This is a safe & open place to share, learn, ask questions about online engagement. #IAP2chat

October 21, 2011, 3:33 am

@IAP2USA: RT @IAP2CDN: Welcome to our TweetChat re:online engagement for public participation. We want to learn about your experiences & thoughts! #IAP2chat

October 21, 2011, 3:34 am

@IAP2CDN: Ground rule 2) All comments & ideas are valuable. Ground rule 3) Respect #IAP2chat

October 21, 2011, 3:34 am

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@laurafp: @IAP2CDN hi Helen, thanks for facilitating! #IAP2ACTIVE #iap2chat

October 21, 2011, 3:34 am

@IAP2CDN: @laurafp Welcome! Thanks for joining us! #IAP2chat

October 21, 2011, 3:35 am

@davo866: #iap2chat quickly learning hot to use

October 21, 2011, 3:35 am

@davo866: #iap2chat Hi all, we're now on board

October 21, 2011, 3:36 am

@IAP2CDN: I will be asking 6 questions & will collect & compile responses. Results of the chat will be @IAP2Cdn http://t.co/SewygSuu #IAP2chat

October 21, 2011, 3:37 am

@IAP2CDN: @davo866 Hello and welcome to the chat! #IAP2chat

October 21, 2011, 3:37 am

@IAP2CDN: Please use identifiers in your reply. For example, A1 would identify your response to question 1 (A2 for Q2, A3 for Q3...) #IAP2chat

October 21, 2011, 3:39 am

@davo866: #iap2chat thanks Helen!

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October 21, 2011, 3:39 am

@IAP2: RT @IAP2CDN: Please use identifiers in your reply. For example, A1 would identify your response to question 1 (A2 for Q2, A3 for Q3...) #IAP2chat

October 21, 2011, 3:39 am

@IAP2CDN: Also tag your replies to #IAP2chat. This chat will end at 11:00 pm MST. Let’s begin! #IAP2chat

October 21, 2011, 3:40 am

@cdsmeaton: Attending IAP2 certificate training this week. Great support for generative governance. #IAP2chat

October 21, 2011, 3:40 am

@davo866: #iap2chat what's the 1st q?

October 21, 2011, 3:41 am

@IAP2CDN: Q1: What are your thoughts on using online tools for public participation/engagement? #IAP2chat

October 21, 2011, 3:41 am

@IAP2CDN: A little slow on the uploading of questions! Thanks for your patience. :) #IAP2chat

October 21, 2011, 3:42 am

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@davo866: #iap2chat A1 I think it is def the way fwd.

October 21, 2011, 3:42 am

@davo866: #iap2chat A1 will help get to hard to reach groups such as young people

October 21, 2011, 3:42 am

@teeelem: A1: I think online is exciting and offers loads of possibilities, but let's not forget the folks who live entirely offline. #iap2chat

October 21, 2011, 3:43 am

@ERU_8: A1) There is so much possibility in online engagement, but I sometimes wonder if it is considered too much a panacea tool? #IAP2chat

October 21, 2011, 3:43 am

@IAP2CDN: RT @davo866: #iap2chat A1 will help get to hard to reach grps such as young people. Why do you think this grp is hard to reach? #IAP2chat

October 21, 2011, 3:43 am

@ERU_8: @eru_4 Maybe not hard to reach, hard to translate? ;) #IAP2chat

October 21, 2011, 3:45 am

@IAP2CDN: @teeelem Welcome! Thanks for your reply to A1. What's the right balance for online vs offline? #IAP2chat

October 21, 2011, 3:45 am

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@IAP2CDN: RT @ERU_8: @eru_4 Maybe not hard to reach, hard to translate? ;) Can you explain this further? #IAP2chat

October 21, 2011, 3:46 am

@teeelem: @IAP2CDN i think the balance has to be dictated by the topic under discussion and by an analysis of who the stakeholders are #iap2chat

October 21, 2011, 3:46 am

@cdsmeaton: IAP2 techniques have some great potential to engage students. #IAP2chat

October 21, 2011, 3:47 am

@davo866: #iap2chat perhaps hard to get interested I should say.

October 21, 2011, 3:47 am

@cdsmeaton: Need to really know your audience to make the most of P2. #iap2chat

October 21, 2011, 3:48 am

@IAP2CDN: From the responses so far engaging youth is definitely something we need to take a deeper look at. #IAP2chat

October 21, 2011, 3:48 am

@IAP2CDN: Thanks for your replies so far! Q2: How can social media tools be used for online engagement? #IAP2chat

October 21, 2011, 3:49 am

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@cdsmeaton: Students engage quite easily with online discussion boards. Our division uses Moodle and Google cloud. #iap2chat

October 21, 2011, 3:50 am

@cdsmeaton: Attaching surveys to Facebook would likely provide excellent participation. #iap2chat

October 21, 2011, 3:51 am

@teeelem: A2: I think twitter and facebook can be used to do a pulse check to prepare for engagement. Find out what ppl are saying, doing. #iap2chat

October 21, 2011, 3:52 am

@IAP2CDN: RT @eru_4: A2 The limits on expression level... Can you explain this further? What limits are you speaking of? #IAP2chat

October 21, 2011, 3:53 am

@teeelem: A2 and more. I think SM tools can fill multiple functions in P2 #iap2chat

October 21, 2011, 3:53 am

@Mandyls13: #iap2chat- I finally worked out how to use this thing.....Brilliant

October 21, 2011, 3:55 am

@cdsmeaton: Remember know your audience. Our youth are wired so we need to engage via SM. #iap2chat

October 21, 2011, 3:55 am

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@IAP2CDN: RT @teeelem: A2 I think SM tools can fill multiple functions in P2. What other functions in P2 would SM be able to do? #IAP2chat

October 21, 2011, 3:56 am

@LorneDaniel: A2 Social media can make public engagement more portable - participate / interact when & why you wish. #iap2chat

October 21, 2011, 3:56 am

@cdsmeaton: Many AB schools using a survey called "Tell Them From Me." Very powerful information gathered. #iap2chat

October 21, 2011, 3:57 am

@IAP2CDN: @Mandyls13 Hello! I am so glad you could join us. This chat is a great way 2 learn more about TweetChat and how we can use it. #IAP2chat

October 21, 2011, 3:57 am

@LorneDaniel: @IAP2CDN @Mandyls13 Tweetchat is great for building communities of interest. #iap2chat

October 21, 2011, 3:59 am

@IAP2CDN: Great information! Really appreciate the knowledge being shared. Q3: What social media tools would you recommend? #IAP2chat

October 21, 2011, 4:00 am

@teeelem: @IAP2CDN I think SM can be used to conduct research, learn about stakeholders, and have a 3 way conversation #iap2chat

October 21, 2011, 4:00 am

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@cdsmeaton: Adults may use Twitter but kids and adults are Facebook fanatics. #iap2chat

October 21, 2011, 4:01 am

@LorneDaniel: Q3 As always, tools need to match goals, messages, stakeholders. Facebook and Twitter lead with many demographics. #iap2chat

October 21, 2011, 4:02 am

@IAP2CDN: RT @cdsmeaton: Adults may use Twitter but kids and adults are Facebook fanatics. What do you think Facebook is so popular? #IAP2chat

October 21, 2011, 4:03 am

@LorneDaniel: @cdsmeaton And young people are big text users - if u can reach them on their phones, in personal text msgs, you can connect. #iap2chat

October 21, 2011, 4:04 am

@IAP2CDN: RT @ERU_6: A3 I must admit that I dont use a lot of Social Media. Mainly Facebook! Why do you use Facebook? #IAP2chat

October 21, 2011, 4:04 am

@IAP2CDN: RT @LorneDaniel @cdsmeaton Great idea re: phone text in reaching youth! Do you know of any P2 examples that have used this? #IAP2chat

October 21, 2011, 4:06 am

@teeelem: A3 Texting awesome way to promote engagement activities / events #iap2chat

October 21, 2011, 4:06 am

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@intellitics: #IAP2chat A3 Trick question, right? ;-) Which tools to pick can depend on lots of factors. Good to try something new every now and then.

October 21, 2011, 4:07 am

@PlaceSpeak: RT @LorneDaniel: A2 Social media can make public engagement more portable - participate / interact when & why you wish. #iap2chat

October 21, 2011, 4:09 am

@IAP2CDN: RT @intellitics: #IAP2chat A3 Which tools to pick can depend on lots of factors. What kind of factors do we need to consider? #IAP2chat

October 21, 2011, 4:09 am

@cdsmeaton: @intellitics That's why to engage P2 you have to have a large toolkit to draw from. Techniques workshop provided that for P2. #iap2chat

October 21, 2011, 4:09 am

@LorneDaniel: @IAP2CDN @LorneDaniel @cdsmeaton Texting - no, haven't seen any P2 case studies. Lots of examples in marketing, of course. #iap2chat

October 21, 2011, 4:09 am

@IAP2CDN: @PlaceSpeak Thanks for joining the chat! #IAP2chat

October 21, 2011, 4:10 am

@LorneDaniel: @PlaceSpeak or more correctly, "when and where" - can I edit that tweet? #iap2chat

October 21, 2011, 4:10 am

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@LorneDaniel: #iap2chat folks - great to chat with you - gotta run - will this be a recurring tweetchat?

October 21, 2011, 4:13 am

@IAP2CDN: @eru_4 What do you mean by a distributed team? Do you mean teams that are not in the same location? #IAP2chat

October 21, 2011, 4:14 am

@teeelem: @IAP2CDN Use of texting to get youth involved in crime stopper tips (Philadelphia PD?) seems to be both P2 and marketing. Smart! #iap2chat

October 21, 2011, 4:14 am

@IAP2CDN: @LorneDaniel Thanks for your time. Great suggestion. It would be great to have more of these chats! I'll look into this. #IAP2chat

October 21, 2011, 4:14 am

@IAP2CDN: We're almost halfway through our chat! Q4: How can we make online tools work for us? #IAP2chat

October 21, 2011, 4:16 am

@LorneDaniel: @IAP2CDN other tweetchats work well with revolving sched of 'guest hosts' & featured topics; good start. Thanks. #IAP2chat

October 21, 2011, 4:16 am

@IAP2CDN: RT @eru_4: A2 Online Gaming (gamification) Do you know of an example of this being used for P2? #IAP2chat

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October 21, 2011, 4:17 am

@miccallan: A4 who is "us" in this case? #iap2chat

October 21, 2011, 4:17 am

@IAP2CDN: RT @miccallan: A4 who is "us" in this case? Good point, I would say 'us' would be people involved in P2 (e.g. practitioners). #IAP2chat

October 21, 2011, 4:19 am

@miccallan: @IAP2CDN A4 or e.g. the public #iap2chat

October 21, 2011, 4:24 am

@intellitics: #IAP2chat A4 Individual experiences will vary. Document your work, share both successes/failures so the field as a whole can learn/advance.

October 21, 2011, 4:24 am

@IAP2CDN: I'll rephrase Q4: How can we use online tools to successfully engage? #IAP2chat

October 21, 2011, 4:25 am

@IAP2CDN: @intellitics Agreed. We are documenting this TweetChat so that we can learn from this experience and share with others. #IAP2chat

October 21, 2011, 4:26 am

@IAP2CDN: @eru_4 Thks for the link. I encourage everyone to share links to projects and sites. The more we share the more we learn. #IAP2chat

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October 21, 2011, 4:28 am

@miccallan: @all A4 engage with whom? #iap2chat

October 21, 2011, 4:29 am

@IAP2CDN: Q5: What would prevent you from using online tools for engagement?n #IAP2chat

October 21, 2011, 4:29 am

@IAP2CDN: @miccallan A4: To engage with the public. #IAP2chat

October 21, 2011, 4:30 am

@IAP2CDN: RT @eru_4: A2 does not fit my P2 objectives for the project. Why doesn't it fit? #IAP2chat

October 21, 2011, 4:31 am

@teeelem: A5 My stakeholders are not users of social media #iap2chat

October 21, 2011, 4:32 am

@IAP2CDN: Our final question for tonight. Q6: How can we have meaningful discussions online? #IAP2chat

October 21, 2011, 4:37 am

@teeelem: A6 I think we will increasingly need to rely on our stakeholders definition/experience of meaningful #iap2chat

October 21, 2011, 4:38 am

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@ChristineMoro: #IAP2chat very exciting session on disaster recovery

October 21, 2011, 4:38 am

@teeelem: Last 20 or so minutes of tweetchat with a posse of public engagement practitioners. woot! #iap2chat

October 21, 2011, 4:39 am

@IAP2CDN: RT @teeelem: A6 I think we will need to rely on stakeholders definition of meaningful... How would you define 'meaningful'? #IAP2chat

October 21, 2011, 4:40 am

@miccallan: A6 ideally the same way we have meaningful discussions offline #iap2chat

October 21, 2011, 4:41 am

@teeelem: @IAP2CDN My point exactly - I may not get to define it. The stakeholder will. For me, did it resonate and use my time well key. #iap2chat

October 21, 2011, 4:41 am

@teeelem: @miccallan For me, online confab not as meaningful. So I must defer to stakeholders who do find it meaningful. #iap2chat

October 21, 2011, 4:43 am

@intellitics: #IAP2chat A6 Whether online or offline, @IAP2 Core Values apply: http://t.co/fh9GinY2 (good baseline for meaningful engagement)

October 21, 2011, 4:47 am

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@IAP2CDN: It would seem we need to have a better understanding of what is a meaningful experience for online users. Am I on the right track? #IAP2chat

October 21, 2011, 4:47 am

@teeelem: @IAP2CDN I think that's correct. And I do think for some of us, it may redefine meaningful. Agree core values essential. #iap2chat

October 21, 2011, 4:50 am

@IAP2CDN: We are nearing the end of the TweetChat. The conversation doesn’t end here. Join: http://t.co/vEppuqe2 #IAP2chat

October 21, 2011, 4:51 am

@IAP2CDN: The forum will be open from Oct 24-26, 2011. Results will be posted @IAP2Cdn’s site http://t.co/SewygSuu #IAP2chat

October 21, 2011, 4:51 am

@IAP2CDN: Special thanks to @IAP2Cdn for hosting this TweetChat! I want to thank everyone for their participation. Great ideas and chat. #IAP2chat

October 21, 2011, 4:53 am

@teeelem: @IAP2CDN Congratulations on a great tweetchat. These are great days for P2. Thanks for your hard work! #iap2chat

October 21, 2011, 4:54 am

@ParticipateDB: #IAP2chat A3 Here are 175+ tools that have been used for online engagement: http://t.co/OWRyq5Ud

October 21, 2011, 4:55 am

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@IAP2CDN: I will be asking for feedback re: TweetChat on the online forum. Please give feedback so that we continue to improve it. #IAP2chat

October 21, 2011, 4:55 am

@IAP2CDN: Thanks once again for your kind words and support in this TweetChat! This was a great learning experience for me. #IAP2chat

October 21, 2011, 4:56 am

@IAP2CDN: @ParticipateDB Thank you! Great link! #IAP2chat

October 21, 2011, 4:56 am

@IAP2CDN: It was a pleasure to be your facilitator this evening. This is Helen Wong...signing off. Good night! #IAP2chat

October 21, 2011, 4:58 am

@miccallan: good night helen, thank you! #iap2chat

October 21, 2011, 4:59 am

@sandycalabrese: #iap2chat

October 23, 2011, 2:38 pm

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