twitter 101 for business

11
Twitter 101 Jessica Miller-Merrell

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Post on 20-Jan-2015

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Discusses methods how businesses can leverage twitter to increase customer satisfaction, sales, and marketing for their business. Includes basic twitter terms, information, and resources.

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Page 1: Twitter 101 for Business

Twitter 101

Jessica Miller-Merrell

Page 2: Twitter 101 for Business

What is Twitter?

Concept Created in 2006 by Obvious Corp.

Called Twttr. 4-5 Million users

as of Nov. 2008. $57 million in

secured funding.

Page 3: Twitter 101 for Business

What is Twitter?

A microblogging community where members post answers to a question, “What are you doing?” in 140 characters or less.

6K firms join daily. Source for information,

marketing, networking, & business

Page 4: Twitter 101 for Business

Twitter as a Business Strategy

Whole Foods Jet Blue Starbucks Home Depot

Page 5: Twitter 101 for Business

Twitter Basics

Following vs. Followers

Bio

Retweet or RT

Tweets

Page 6: Twitter 101 for Business

Twitter Basics

@ Reply

Direct Message or DM

Page 7: Twitter 101 for Business

Now What? Add a picture. Join the conversation daily. Follow those that interest you. Don’t be afraid to make mistakes. Execute your Twitter Marketing Plan. Develop offline relationships. Non-business tweets.

Page 8: Twitter 101 for Business

Twitter for Business

Direct Indirect Internal Inbound Signaling

Page 9: Twitter 101 for Business

Twitter Applications

Twitter Search Tweet Later Third Party Applications

TweetDeck Twirl

Tiny URL Twitpic

Page 10: Twitter 101 for Business

Resources

Twit Tips Blog: twittip.com Chris Brogan Marketing Blog Slide Share (keyword search: Twitter)

Page 11: Twitter 101 for Business

Questions?

Jessica Miller-Merrell, SPHR

Follow me on Twitter @blogging4jobs

www.bloggingforjobs.blogspot.com