twitter class 1

TWITTERA one hour simple guide

1Copyright © 2011 Biback Ltd. All rights reserved

SINCE ITS CREATION IN 2006, TWITTER HAS GAINED POPULARITY WORLDWIDE AND CURRENTLY HAS MORE THAN 100 MILLION USERS

Did you know....


AGENDA What is Twitter Setting up an account Following /Finding people to follow Hash Tags Lists Pictures & Links Consolidation Tools Privacy


TWITTER IS….. A way to send messages to your friends

and relatives A way to share information and links A way to comment on TV shows If email is one to one, Facebook is one to

many, Twitter is one to the world


WWW.TWITTER.COM

5


PROFILE

On your Home page between Home and Messages

You can limit your tweets to approved followers


SEARCHING Use to find out who is twittering about

your chosen subject.


FOLLOWING AND FOLLOWERS Following

Click on a name then click Follow

Followers Anybody who clicks on your name, unless you

choose to Approve followers.


DEFINITIONS Replies

A reply to a tweet that everyone can see. Start the message with the persons name.@TonyC_UK

Direct MessagesA message that only the person you

address it to can see. Start the message with D. DTonyC_UK

ReTweetsPassing on a Tweet to your followers. Click

on the Retweet link.


HASHTAGS Identified by a # symbol in front of the

word e.g. #BBC Use one or two only per tweet. Used to categorise your tweet Will show up in searches for that word


LISTS Enable you to manage groups of people

that you follow Enable you to filter the column you are

viewing So you have your lists, other peoples

lists that you also follow and lists that follow you

To create a list use this Icon on your profile page then add people to it


PICTURES AND LINKS Pictures

Use a service like Twitpic.Com Links

URL’s are often more than 140 characters so shorten them with a service likeTinyURL.Com


CONSOLIDATION TOOLS Pro’s

Built in URL ShorteningBuilt in Picture handlingMultiple channels (Facebook, Twitter,

LinkedIn)Multiple columns

Con’sResource hungryHigh price tag for Enterprise useOverwhelming

ExamplesCoTweet , Hootsuite , Tweetdeck 13

Copyright © 2011 Biback Ltd. All rights reserved

PRIVACY In coming

Only follow people you know or trust Out Going

Use Direct Message for 1 to 1Use Reply to achieve carbon copy effectEdit profile to allow only approved followers

and to suppress your tweets from searches


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TWITTER PRACTICAL Scenario

We are going to use Twitter to see what people are saying about BBC’s Question Time


ABOUT BIBACK LTD A range of training and consulting

services. Anywhere between Poole and

Portsmouth Tony Carpenter – Director 07770 332161 [email protected] www.BIback.co.uk Facebook LinkedIn


mailto:[email protected]

http://www.biback.co.uk/

http://www.facebook.com/#!/pages/BIback-Ltd/120905294594800?ref=mf

http://uk.linkedin.com/pub/tony-carpenter/1/176/9

LEAVING CUSTOMER FEEDBACK – ON FACEBOOK1. Sign into Facebook2. Search for Biback 3. Post on Biback’s wall4. Share5. Sign out


LEAVING CUSTOMER FEEDBACK – BY EMAIL1. Sign into your email account2. Compose Mail3. To [email protected]. Send5. Sign out


mailto:[email protected]

LEAVING CUSTOMER FEEDBACK – BY SNAIL MAIL1. Assemble writing paper pen and

envelope

2. To Biback Ltd PO Box 7501 Christchurch BH23 9HA

3. Post


LEAVING CUSTOMER FEEDBACK – ON LINKEDIN1. Sign into LinkedIn2. Search in People for Tony Carpenter 3. Chose Recommend this person4. Choose Service Provider5. Send6. Sign out


LEAVING CUSTOMER FEEDBACK –ON TWITTER

1. Sign into Twitter2. Click on New Tweet3. Start the tweet with @TonyC_uk4. Add your comment5. Tweet6. Sign out


TWITTERA one hour simple guide


twitter class 1

Education