tyco fire & security uae company profile (current) uae company profile.pdf · company profile...

COMPANY

PROFILE

one source, endless capabilities

www.tycofireuae.com

DUBAI • ABU DHABI • FUJAIRAH

---------------------------------------------

---------------------------------------------

of 21

one source, endless capabilities www.tycofireuae.com

INDEX

Introduction

Nature of Business

Prequalification Facts

Contracting Capabilities

Service & Maintenance

Workshop, Stores and Facilities

Training Facilities and Capabilities

Quality, Health, Safety and Environment

---------------------------------------------

---------------------------------------------

of 21


INTRODUCTION

Established in 1994, Tyco Fire & Security UAE is an Engineering, Contracting

and Service company and is a leading provider of Fire Detection, Fire Protection,

Security and Integrated Telecommunications Systems in the Middle East.

We offer turnkey solutions including design, supply, engineering, installation,

testing and commissioning of Fire, Security and Telecommunications Systems.

All these are backed up by our exceptional Service and Maintenance Division.

Starting off with only 5 key personnel in 1994, Tyco Fire & Security UAE has

expanded to become a team of nearly 1,300 direct/indirect employees across

all disciplines. This workforce is spread across the business dealing in Sales,

Design, Construction and essential support service such as Accounts, Marketing,

Procurement and QA/QC, plus a very active and efficient HSE Department to

ensure our people and client-base are kept safe.

With over 20 years of extensive experience as a specialist fire, security and

telecommunications solutions provider operating in the U.A.E., Qatar and

Oman, Tyco Fire & Security UAE takes pride in our reputation, technical

expertise and business excellence. We are proud to be associated with major

end-users and with the largest EPC Contractors operating in the Middle East,

delivering totally integrated fire, security and telecommunications solutions to

a broad spectrum of industries and to have provided our solutions and services

to some of the most prestigious and important developments within the GCC

over the years.

---------------------------------------------

---------------------------------------------

of 21


NATURE OF BUSINESS

Tyco Fire & Security UAE provides all types of Fire Protection and Fire Detection

Systems, as well as state-of-the-art Security and Integrated Telecom Solutions

to a wide range of market sectors such as Oil & Gas, Commercial, Aviation,

Telecommunication, Transportation Facilities, Industrial, Power & Water and

Marine. Our portfolio of solutions and services include :

• Fire & Gas Detection Systems

• Vesda Detection Systems

• CCTV Systems

• Intruder Alarm

• Emergency Call-out

• PAVA / PAGA Systems

• Physical Integrated Security

Management (PSIM)

• NOVEC 1230™ Gas Extinguishing System

• FM200 Gas Extinguishing System

• Waterspray and Sprinkler Systems

• Watermist Systems

• Skid-mounted Fire Protection

Equipment

• Dry Chemical Systems

• Fire Pumps

• Analysers

• Specialist Detection Systems

• Fire Alarm Systems

• Access Control Systems

• Integrated Systems

• Perimeter Protection

• Radio Communications

• Digital Networks

• INERGEN

Gas Extinguishing Systems

• CO2 Systems

• Deluge Systems

• Foam Systems

• Fire Monitor Systems

(Water and Foam)

• Fire Fighting Equipment

• Portable Extinguishers

The diverse range of solutions and services in our portfolio enable us to keep

up with the ever-changing demands of the various markets we serve. Our

product suppliers maintain research and development programs at major

research centers around the world to ensure Tyco Fire & Security UAE stays at

the forefront of technology.

---------------------------------------------

---------------------------------------------

of 21


PREQUALIFICATION FACTS

A. MANPOWER DETAILS

Key Personnel

General Manager : Mark Roberts

Asst. General Manager – : Hassan Hussain

Commercial Business

Head of Electrical Sales : N. Ganesan

Head of Mechanical Sales : D. Mahesh Kumar

Security Division Manager : Craig Menzies

Commercial Manager : David Mortimore

Contracts Manager : Praveen Mathew

Chief Financial Controller : Shaju Varghese

Procurement Manager : John Curran

HSE Manager : Azad Ali

QA/QC Manager : Rashid Mahmood

P.R. Manager : Raed Sultan

Departments Total

Senior Managers 9 Accounts 21

Procurement 17 Sales & Estimation 82

Marketing 4 Engineering / Production / Technical 780

CAD / Design 35 HSE 19

QA/QC 19 Administration 69

Support Staff 80

---------------------------------------------

---------------------------------------------

of 21


B. OFFICES and LOCATIONS

Abu Dhabi - Head Office 6th Floor, Bin Brook Bldg.

Hamdan Street

P.O. Box 3333 Abu Dhabi, U.A.E.

Tel No. : +971 2 6777776 Fax No.: +971 2 6768746

Email : [email protected]

1st Floor GGICO Bldg. (Bldg. No. 2020) Office Nos. 119-121, Al Quoz 3

P.O. Box 38163 Dubai, U.A.E.

Tel. No. : +971 4 2544774 Fax No. : +971 4 2540222


Al Quoz 3 Opposite National Cement Factory

P.O. Box 38163 Dubai, U.A.E.

Tel. No. : +971 4 3805252 Fax No. : +971 4 3805251


Fujairah – Branch Office Office Nos. 809 & 1002, Bldg. A/12

Al Awadhi Office Tower Hamad Bin Abdulla Road

P.O. Box 3312, Fujairah, U.A.E. Tel. No. : +971 9 2225954

Fax No. : +971 9 2226142 Email: [email protected]

Dubai - Branch Offices

---------------------------------------------

---------------------------------------------

of 21


C. WORKSHOPS and FACILITIES

Dubai Service & Refilling Facility Al Quoz 3 Industrial Area, Umm Suqeim Road

Dubai, United Arab Emirates Tel. No. : +971.4.3805252

Fax No. : +971.4.3805251 Email : [email protected]

Mechanical Fabrication Facility MN-4, Plot No. 20

Mussafah Industrial Area

Abu Dhabi, U.A.E. Tel. No. : +971 2 5547106 / 5546366


Training Centre Flat 55, 5th Floor, Bin Brook Bldg.

Hamdan Street

Abu Dhabi, U.A.E Tel. No. : +971.2.6777776 Fax No. : +971.2.6768746


Electrical Manufacturing Workshop (Panel Build & Assembly)

Warehouse Nos. 1-4, Area M-17, Plot No. 43 Mussafah Industrial Area

Abu Dhabi, U.A.E. Email : [email protected]

Abu Dhabi Service & Refilling Facility MW-45, Warehouse No. 7

Plot No. 21A Mussafah Industrial Area

Abu Dhabi, U.A.E. Email : [email protected]

Tyco Stores – Abu Dhabi MW-45, Warehouse No. 7, Plot No. 21A

Mussafah Industrial Area

Abu Dhabi, U.A.E Tel. No. : +971.2.5509490


Fujairah Warehouse Block 1, Plot No. 152, Ali Muhammad Ali Al Sraide Building

Al Hayl Industrial Area, Al Hayl

(opposite Presidential Guard Camp) Fujairah, U.A.E.

Tel. No. : +971 9 2225954


Tyco Stores - Dubai Warehouse No. 6

Al Quoz 3 Industrial Area

Dubai, U.A.E Tel. No. : +971.4.4502680


---------------------------------------------

---------------------------------------------

of 21


D. REGISTRATION DETAILS

Abu Dhabi : Commercial Licence

• Licence No. CN-1020652

Chamber of Commerce & Industry

• Membership No. 18492 • Unified ID / Unique No. 14176

Contractors Classification Certificate • Classification No. 4825

Dubai : Commercial Licence

• Licence No. 246141


• Membership No. 43331 • Registration No. 1027580

Fujairah : Commercial Licence

• Licence No. 1012136


• Membership No. 16958

---------------------------------------------

---------------------------------------------

of 21


E. FINANCIAL INFORMATION

� Bankers BNP Paribas

P.O. Box 2742, Abu Dhabi, U.A.E.

Barclays Bank P.O. Box 1891, Dubai, U.A.E.

� Auditors Talal Abu-Ghazaleh & Co. International

� Insurance Cover Abu Dhabi National Insurance Company

� Bonds Provided Tender Bond

Advance Payment Bond

Performance Bond

Selected Financial Data : Year ended 2015

Turnover : AED 436 Million

(UAE Dirhams Four Hundred Thirty-Six Million)

---------------------------------------------

---------------------------------------------

of 21


CONTRACTING CAPABILITIES

Project Manager:

A Project Manager is appointed who has full responsibility for all activities from

the time of order award through to installation, commissioning at site and to the

end of the guarantee period.

Subcontractors:

Our choice and appointment of subcontractors is subject to the client’s

agreement. Tyco Fire & Security UAE ensures that the appointed Subcontractor

meets the requirements of the contract in terms of program of work, Inspection

& Test Plan and Purchase Order requirements.

Major Subcontractor:

As this is dependent upon the nature of work, various subcontractors will be

employed. Tyco Fire & Security UAE has established an approved list of Major

Subcontractors, which is available on request.

Quality Assurance/Quality Control:

A logical progression of the processes involved during contract execution is

presented in a Quality Plan. Tyco Fire & Security UAE develops project-specific

Quality Plans based on the contract specifications and requirements, which

enable the team to monitor engineering, procurement and manufacturing

activities.

---------------------------------------------

---------------------------------------------

of 21


Planning:

Where appropriate and practical, project personnel shall interface with the

Estimating personnel to establish awareness of the scope of work. Project

personnel shall ensure to report back to the concerned departments about

problems with existing procedures on current projects and in previous projects.

This will provide an important feedback loop for project planning and additionally

help to ensure that all parties concerned are committed to the scope of work

awarded. Tyco Fire & Security UAE uses MS Project, MS Office and CAD Viewer

softwares to carry out its Planning processes and procedures.

Installation and Commissioning:

Tyco Fire & Security UAE offers: - Design

- Supply - Site installation

- Site supervision - Own labour force

- Full on-site commissioning - In-house training of clients/operators

- On-site training of clients/operators - Maintenance contracts

Design Capabilities:

Tyco Fire & Security UAE has the capability to use client requirements and

specifications as a basis to carry out full design and produce detailed working

drawings using the latest computer-aided design softwares.

---------------------------------------------

---------------------------------------------

of 21


SERVICE & MAINTENANCE

Tyco Fire & Security UAE has dedicated teams of Service Engineers to support

our customer-base providing electrical, mechanical, preventative and reactive

maintenance throughout all market sectors.

Service Teams provide routine planned maintenance and urgent repairs.

We also specialize in providing teams of Engineers who are able to carry out

modifications or extensions to existing systems at short notice.

Formal maintenance contracts are tailored to meet individual needs that may

range from an annual service visit to permanently-manned sites. Service

agreements cover all types of fixed Fire Protection and Detection Systems

including Hand Extinguishers and Hose Reels. In addition, we provide system

inspections, audits and confidential status reports.

Services Provided:

Performance of planned preventive maintenance services in line with

Manufacturer’s recommendations and NFPA standard inclusive of :

• Weekly, monthly, quarterly, semi-annual and annual testing, service and inspection

• Full-time site management • System service and inspection

• Modifications and extensions

• Refilling of portable Fire Extinguishers as well as Gas-based Fire Suppression Systems Training services for all systems under

our solutions and services portfolio • Spares and Refurbishment

• Calibration

---------------------------------------------

---------------------------------------------

of 21


We also offer Online Analyser and Lab Analyser Maintenance and Support

Services to the Oil & Gas, Power & Water, Industrial and Infrastructure market

sectors, as we believe we can offer a service for multiple brands of systems

from a single source, whereas the End-User would usually engage multiple

vendors to complete the necessary service and support on a typical site.

Tyco Fire & Security UAE currently service and maintain onshore Oil and Gas

installations, carrying out works on Fire & Gas, PAVA, Security Systems, Fixed

Extinguishing, Sprinklers and Analysers. These services are currently provided

to the following key clients:

• ADNOC

• ADCO

• ADMA-OPCO

• FERTIL

• GASCO

• TAKREER

• Dolphin

• Qatar Petroleum

• Emirates Aluminum (EMAL)

• ADNEC

• Emirates Palace

• TDIC

• Jumeirah International

• Dubai Properties Group

• Emirates Airlines

• National Bank of Dubai

• Etisalat

• Dubai Prison

• Qatalum

---------------------------------------------

---------------------------------------------

of 21


WORKSHOP, STORES and FACILITIES

Tyco Fire & Security UAE developed its own range of facilities located at the

Mussafah Industrial Area in Abu Dhabi, U.A.E. With a total size of over 10,000m2,

these facilities allow us to handle all aspects of electrical and mechanical

contracts – from the simplest to the most complex. Under the supervision of the

Construction Manager and dedicated Supervisors, teams of skilled personnel are

assigned at these facilities. They are all equipped with the necessary technical

competence to perform tasks such as fabrication, painting, build, assembly, test

and system verification works, tailored to our customers’ needs and

requirements. All staff undergoes full QHSE training and follows the system and

procedure standards to be able to provide the safest working environment in the

facilities.

MECHANICAL FABRICATION

The facility produces fabricated, threaded and groovedpipework, welded pipe

spools, pipe brackets, fire suppression system cylinder skids and enclosures,

etc. for our projects for the Oil & Gas, Industrial and Power & Water

marketplaces.

Our fabrication facility produces all the

requirements for Tyco UAE’s custom-

built mechanical components of our Fire

Protection Systems. Manufacturing of all

items are based on internally designed

and produced construction packages.

---------------------------------------------

---------------------------------------------

of 21


ELECTRICAL MANUFACTURING WORKSHOP (PANEL MANUFACTURING)

are executed at this facility. At any one time, a maximum of 40 floor-mounted

panels can be accommodated at this facility, which has been expanded to meet

the growing demand for the custom-built requirements of Tyco Fire & Security

UAE’s clients.

Design, assembly, programming, testing

and inspection of a full range of custom-

built, fully integrated Fire Detection,

Fire & Gas, CCTV, PA/VA and Data

Networking Systems (DNS) panels for the

Oil & Gas, Power and Industrial markets

Final assembly of all Fire Protection equipment into skid-mounted/enclosures is

also carried out in this facility, where they are fitted-out with the cylinders,

manifolds, electrical cabling, trim boards, etc. The fabrication facility has all the

required equipments to execute these major fabrication activities required for

our projects. All works are in accordance with our Tyco UAE’s QHSE IMS

procedures.

---------------------------------------------

---------------------------------------------

of 21


The range of services includes but is not limited to:

• Industrial Standard F&G, FACP, PAVA, DNS, ACS and CCTV panel manufacturing

o Manufacturing of panels or complete systems based on internally designed and produced construction packages.

o Execution of Factory Acceptance Test on a panel by panel basis or as a complete system, with witnessing by client/customer

representative, based on project requirements.

• Synoptic/Mimic Panel manufacturing

o Manufacturing and testing of Synoptic and Mimic Panels for Fire & Gas and Fire Detection.

The ability to meet the customer’s exact requirements and carry out the

manufacturing and testing locally has enabled Tyco Fire & Security UAE to secure

some major project wins with the latest technologies available.

SERVICE & REFILLING FACILITIES

UAE Civil Defence Authority and is equipped with all the necessary equipments

to obtain the necessary approvals.

The Tyco UAE refilling facility in Dubai is

capable of refilling cylinders for Novec

1230 and FM200 Systems, as well as

servicing valves and re-pressurizing

cylinders. Built based on Tyco

manufacturing standards, the facility

has been inspected and certified by the

---------------------------------------------

---------------------------------------------

of 21


As part of our commitment to after-sales service, the facility provides service to

our marine customers as well as our customer-base whose Novec 1230 and

FM200 Systems have been supplied and commissioned by Tyco Fire & Security

UAE. Additionally, the facility has the capability of refilling CO2 and Dry Powder

Portable Fire Extinguishers to support our maintenance activity.

On the other hand, the Abu Dhabi

Service & Refilling located in

Mussafah Industrial Area is compliant

with the Abu Dhabi Civil Defence

requirements for Product Agents and

Installation & Service Contractors.

The facility was developed as part of

the continuing development of the Abu Dhabi Service Team and to address the

refilling and servicing requirements in Abu Dhabi for portable extinguishers,

FM200, Novec and Inergen system cylinders. Additionally, the facility also has

allocation for testing and servicing areas for Fire Alarm, Fire & Gas and Fire

Protection Systems.

---------------------------------------------

---------------------------------------------

of 21


STORES

This includes the following :

• Fire Protection equipment stocks ready for sale • Regular and critical/emergency spare parts for all Fire Protection

Systems • Fire Detection and Alarm equipments, stocks and spares

• Tools and tackles for construction work • Ready storage for all consumables for the operation of the

workshop and site construction

Inventory and movement of all the materials in and out of the facility are

maintained on a day-to-day basis in a computerized manner.

The stores facility is primarily used for

storage of all our electrical and mechanical

equipments. We take into account the

importance of both the quality control aspect

of the goods we receive as well as the proper

inspection procedures prior to delivery to the

customers.

---------------------------------------------

---------------------------------------------

of 21


TRAINING FACILITIES and CAPABILITIES

conducted for Tyco UAE’s clients including, but not limited to, distributors,

partners, end-users, consultants and local authorities throughout the region.

The various aspects covered under these trainings are as follows:

• Systems and Services Trainings to aid Sales, Engineering and

Service personnel with the technical knowledge of Tyco Fire &

Security UAE’s offerings

• Design Trainings which enable Engineers to design the systems in

line with prevalent standards

• Installation Trainings to ensure the systems are installed in line

with the design

• Maintenance Trainings that ensure the systems are maintained in

line with established standards and manufacturer’s guidelines

Each training course is supported with up-to-date PowerPoint presentations,

videos of actual fire incidents, training manuals, demo units, and

manufacturer’s software design packages. The successful completion of any

training course is recorded by an internal attendance sheet and Training

Certificates are issued to the attendees.

Tyco Fire & Security UAE operates a

purpose-built Training Centre in the

Abu Dhabi Head Office, designed to

facilitate the execution of internal

training courses related to our

solutions and services portfolio.

External training courses are also

---------------------------------------------

---------------------------------------------

of 21


and supervised by the relevant member of the Tyco UAE’s operational team.

The Training Centre provides both theoretical as

well as practical hands-on training for all internal

and external trainings. With a comprehensive

range of demonstration equipment and working

models of all the fire and security systems available

at the facility, the training courses we offer cover

the full range of detection, protection, security and

telecoms systems as well as training on the latest

international design standards.

Regular training courses are conducted

to continuously improve the knowledge

level of the Engineering, Sales and

Service Teams, including relevant

updates about the latest technologies

and products. Where further training is

required by a representative of the

Manufacturer, the course is coordinated

---------------------------------------------

---------------------------------------------

of 21


QUALITY, HEALTH, SAFETY and

ENVIRONMENT

Tyco Fire & Security UAE’s commitment to safeguard the key interests of our

customers is fundamental to the exceptional service we deliver. This has enabled

us to achieve the following certifications for our Abu Dhabi and Dubai Offices :

• ISO 9001:2008 Quality Management Systems • ISO 14001:2004 Environmental Management Systems

• OHSAS 18001:2007 Occupational Health and Safety Management Systems

The scope of certification for Tyco UAE’s Integrated Management System applies

to the following services which we offer to our valued customers: Design,

Engineering, Fabrication, Supply, Installation, Testing, Commissioning and

Maintenance of Fire Detection and Protection, Security, Electrical, Mechanical,

Telecommunication and Instrumentation Systems.

Tyco Fire & Security UAE products have worldwide approval to the following

standards:

• NFPA, Underwriters Laboratory, Factory Mutual

• American Petroleum Institute • American Bureau of Shipping

• U.S. Coast Guard • LPCB, BSI, QUASCO, BNFL, MOD

• Lloyds Register of Shipping • U.K. Department of Transport

• Det Norske Veritas

• Germanisher Lloyds • Bureau Veritas

As we consistently give value to Health, Safety and the Environment,

Tyco Fire & Security UAE has received HSE awards and recognitions over the

years and continues to be vigilant towards creating a safer workplace for all.

tyco fire & security uae company profile (current) uae company profile.pdf · company profile...

Documents