‍Tyler White9662 Shannon Lane, Manassas, VA 20110 | (703) 505-4239 (Cell) | whitetv472@gmail.com

I am seeking a career that I can be proud of. I have substantial experience in the realm of customer service, and have learned through many years, that its successful implementation is the cornerstone to a productive business. In a restaurant industry that is largely based on the “customer always being right”, the road to fulfilling that promise has proven to never be a simple feat. An ability to identify with the customer’s needs, as well as precision in the performance of the work required to fulfill those needs has created a man that is ready to put his outstanding ability to communicate, to efficiently multitask, and his desire to see things through to their successful conclusion. I do all of this, of course, in an effort to build a life around a career that I can be proud of. All I need is the opportunity to prove it.

Education‍ ‍_______________________________________________________________________________________‍ ‍

BACHELOR OF SCIENCE | 08/08/2014 | JAMES MADISON UNIVERSITY, HARRISONBURG, VA 22807

· Major:‍Biology· Related‍coursework:‍Microbiology,‍Virology,‍Genetics,‍Principles‍of‍Cancer‍Genetics,‍Chemistry,‍Organic‍Chemistry,‍Physics,‍Intro‍to‍IT,‍Intro‍to‍Computing

ADVANCED STUDIES DIPLOMA | 06/09/2008 | OSBOURN HIGH SCHOOL, MANASSAS, VA 20110

Qualifications & Technical Skills Retail‍and‍restaurant‍experience Superlative‍communication‍skills Ability‍to‍manage‍multiple‍tasks‍in‍a‍pressured‍

environment Exceptional‍versatility‍and‍adaptability Dedication‍and‍drive‍as‍a‍hardworking‍individual Proficient‍with‍Microsoft‍Windows‍OS‍&‍experience‍with‍

Mac‍OS

Proficient‍with‍Microsoft‍Office‍Suite‍(Word,‍Excel,‍PowerPoint,‍&‍experience‍with‍Access)‍and‍social‍media‍(specifically‍Facebook,‍Twitter,‍&‍YouTube)

Meticulous‍work‍habits Discipline‍and‍Focus

Work Experience ***References‍available‍upon‍request***SERVER | BONEFISH GRILL | 04/15/15 – PRESENT

· Responsible‍for‍the‍training‍of‍5+‍new‍employees.‍Comfortable‍with‍multiple‍money‍transactions‍and‍numerous‍customer‍issues‍to‍resolve‍in‍a‍given‍shift.‍‍‍Maintained‍harmonious‍relationships‍with‍all‍co-workers‍to‍preserve‍the‍team-based‍success‍of‍the‍restaurant‍and‍its‍customers.‍Recipient‍of‍continuous‍praise‍from‍management‍and‍client‍base‍for‍quality‍customer‍service.‍Named‍FOH‍Employee‍of‍the‍Month‍for‍July‍2015,‍as‍well‍as‍Best‍Team‍Angler‍for‍2015.‍

SERVER, BARTENDER | BRAVO ITALIAN RESTAURANT | 09/11 – 06/13 (PART TIME DURING COLLEGE)

· Responsible‍for‍the‍training‍of‍10+‍new‍employees.‍Utilized‍interpersonal‍skills‍in‍a‍team-based‍environment,‍preserving‍patience‍in‍a‍high‍pressure‍atmosphere‍while‍maintaining‍professionalism‍in‍serving‍the‍customer.

SERVER | THE BUNGALOW ALE HOUSE | 05/12 – 08/12

· Responsible‍for‍the‍training‍of‍3+‍new‍employees.‍Utilized‍prior‍restaurant‍knowledge‍with‍the‍Bungalow‍Ale‍House-specific‍practices‍to‍best‍and‍most‍efficiently‍serve‍the‍customer.‍

FRONT SERVER | CLYDE’S AT WILLOW CREEK FARM | 05/11 – 08/11

· Responsible‍for‍interfacing‍with‍customers‍and‍exemplifying‍Clyde’s‍Restaurant‍Group‍methodologies‍in‍a‍team‍focused‍environment.‍Learned‍the‍etiquette‍necessary‍to‍work‍in‍a‍restaurant‍(versatility,‍adaptability,‍multi-tasking,‍anticipatory‍judgment,‍communication)‍and‍how‍to‍effectively‍execute‍it.

‘HARD SIDE’ ASSOCIATE | BED, BATH, & BEYOND | 05/10 – 08/10

· Provided‍a‍customer‍service‍focus,‍resolved‍customer‍questions‍and‍issues,‍and‍managed‍inventory‍and‍sales‍in‍corresponding‍section.‍Also‍cashiered‍as‍per‍the‍Bed,‍Bath,‍&‍Beyond‍philosophy‍to‍provide‍quality‍customer‍service.

CUSTOMER SERVICE ASSOCIATE | SHOPPER’S FOOD & PHARMACY | 01/07 – 08/08

LinkedIn Profile: https://www.linkedin.com/pub/tyler-white/79/b67/163

· Responsible‍for‍the‍training‍of‍5+‍new‍employees.‍Responsible‍for‍managing‍the‍Customer‍Service‍desk‍during‍the‍business‍day,‍routing‍incoming‍calls,‍managing‍money‍order‍transactions‍as‍well‍as‍lottery‍machine‍operation,‍all‍in‍the‍effort‍to‍resolve‍all‍customer‍questions‍and‍issues‍arising‍within‍the‍store.

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