u sing the web and social media to advance your mission and enhance fundraising

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using the web and social media to advance your mission and enhance fundraising g. ravishanker (ravi) vice president for information technology and chief information officer pace university new york

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u sing the web and social media to advance your mission and enhance fundraising. g. ravishanker (ravi) vice president for information technology and chief information officer pace university new york. thanks!. sylviarussakoff – pclc, pace university - PowerPoint PPT Presentation

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Page 1: u sing the web and social media to advance your mission and enhance fundraising

using the web and social media to advance your mission and enhance fundraising

g. ravishanker (ravi)vice president for information technology and

chief information officerpace universitynew york

Page 2: u sing the web and social media to advance your mission and enhance fundraising

thanks!sylviarussakoff – pclc, pace university

lucillegeraci-miranda – media & comm. arts, pace university

rebeccatekula – wilson center for social entrepreneurship, pace university

jonathan hill – seidenberg school, pace university

Page 3: u sing the web and social media to advance your mission and enhance fundraising

outlinewho am i?

rapid changes in technologies

technology is not the answer to everything

promotion & fundraising – how to leverage technologies to support these

social networking example – advantages and risks

what can pace do to help

questions?

Page 4: u sing the web and social media to advance your mission and enhance fundraising

who am i?came to cuny (hunter college) for phd in 1978

completed phd in chemistry and ma in computer science (queens college) in 1984

joined wesleyan university in middletown, ct in 1986

worked there in chem and info tech services till aug. 2009

joined pace in aug. 2009 as the cio

i support the use of tech in teaching, learning and research – not an easy job! http://bit.ly/9Anxy

Page 5: u sing the web and social media to advance your mission and enhance fundraising

who am i?e-mail: [email protected]

google: [email protected]

blogs: http://ravisblog.blogs.pace.edu,

http://tamilmoviesongs.blogspot.wesleyan.edu

twitter: http://twitter.com/ravishan

facebook: http://www.facebook.com/people/Ravi-Ravishanker/4204990

linkedIn; http://www.linkedin.com/pub/4/92/bb3

skype: ravishan

Page 6: u sing the web and social media to advance your mission and enhance fundraising

rapid changes in technologies

“change” is permanent in technology

we all have witnessed these rapid changes – pcs, operating systems, “gadgets”, phones, cell phones, pdas

technology deaths and funerals are becoming common – eg. vhs, cassettes, cds, commodore 64, earlier versions of nintendo etc. etc.

http://bit.ly/15I4CR

Page 7: u sing the web and social media to advance your mission and enhance fundraising

rapid changes in technologies

organizationally how to deal with these changes?do you have a strategic plan? if so, how does technology figure in that? if not, how do you plan for technology?

tech staff? tech budget?

replacement of hardware?

disaster recovery?

data and network security?

watching the “buzz” about you on the web?

Page 8: u sing the web and social media to advance your mission and enhance fundraising

rapid changes in technologies

you have heard them allmicrosoft, apple, yahoo!, google, amazon, paypal

pda, iphone, ipad, droid, kindle

facebook, twitter, orkut, buzz, linkedin, myspace, ning

youtube, hulu, netflix

email,blogspot, wordpress, wikipedia

are you on most of these? have you heard of “the cloud”? are you on the cloud?

what has been your roi? (analytics, metrics) http://google.com/analyticshttp://www.google.com/alerts

Page 9: u sing the web and social media to advance your mission and enhance fundraising

technology is not the answer to everything!

technology plays a very important role in any organization, but it is not going to solve everything

in your case – messaging, meeting face to face, telephone contacts are as important

we will look at how technology can help you

before that, let us look at all tech-related areas

Page 10: u sing the web and social media to advance your mission and enhance fundraising

technology in your organization

the “old” tech modelcomputers, network, storage, pdas

very small, indispensable tech staff

no budget for replacement of hardware

a website that is refreshed once in a while

a custom events calendar that only one or two people know to maintain

e-collaboration non-existent

Page 11: u sing the web and social media to advance your mission and enhance fundraising

technology in your organization

the “new” tech modelbasic functions on the cloud – email, documents

someone else takes care of “servers”

free or almost free

dynamic website where info needs to be constantly fresh

different users consume info differently

very rich calendaring

highly collaborative

social networking

data mining and targeted communication

Page 12: u sing the web and social media to advance your mission and enhance fundraising

promotion & fundraising– how to leverage

technologies to support these

how about we look at a few of examples?

microsoft - http://bit.ly/bQdNzU

paypal - http://bit.ly/dtAmEq

amazon - http://bit.ly/Rfbsi

google - http://www.google.com/nonprofits/

facebook - http://bit.ly/aMbEld

causes fb application - http://bit.ly/gibAp

twitter - http://mashable.com/2010/02/26/twitter-fundraising/

Page 13: u sing the web and social media to advance your mission and enhance fundraising

promotion & fundraising– how to leverage

technologies to support these

let us look at some advise - http://bit.ly/x35ub

planchoices, choices and choices!

keep it simple! move to the cloud

tailor content to audience

be “on message” and commit to keep info fresh

collaborate with like minded org

recursive: set up goals and metrics and refine what you do to achieve the goals

Page 14: u sing the web and social media to advance your mission and enhance fundraising

social networking example – advantages and risks

I did not get a chance to talk about these two specific examples. Please read about them. Especially the first one, where what appears to be initially a successful use of social networking turned into a nightmare!

pink chaddi campaign - http://bit.ly/oZmfu

justice for jessicalalsms campaign - http://bit.ly/2imIoc

Page 15: u sing the web and social media to advance your mission and enhance fundraising

what can pace do to help?wilson center

• mission - "to promote social change through entrepreneurship."

• the center furthers this mission by serving students and nonprofit organizations with education, research, communication, and advisory service.

Page 16: u sing the web and social media to advance your mission and enhance fundraising

what can pace do to help?wilson center

continuing ed: nonprofit management (launched this spring 2010 in nyc) workshops include:

grant writing for nonprofits – finding and securing fundingmeasuring and communicating your programmatic impact strategies for change: getting to implementation in the social sectorsocial impact and social innovation governance: social responsibility and accountability leadership for social impactsocial media for non-profitsadvanced techniques for social mediaintegrated digital marketing for non-profitspitching to the media: public relations for nonprofitsturbocharge your board without getting burnedfundraising 2.0: new rules for a new culture career transitioning to the social sector

Page 17: u sing the web and social media to advance your mission and enhance fundraising

what can pace do to help?wilson funded

internshipsthe wilson center funds 20 pace students in

full-time summer internships at organizations including:

• the robin hood foundation (nyc)greyston foundation (yonkers)vera institute of justice (nyc)safe horizons (nyc)the legal aid society (nyc)project rebirth (nyc)sanctuary for families (nyc)

Page 18: u sing the web and social media to advance your mission and enhance fundraising

what can pace do to help?wilson center consulting

community needs assessment

the wilson center conducted an extensive community needs assessment with the united way of westchester and putnam. 

under the direction of professor gregoryholtz, this assessment culminates in a comprehensive report highlighting the findings of this major study to determine what people in the region view as the community’s most critical human care issues and offers a framework for community action to “move the needle” on each of the challenges identifies. 

Page 19: u sing the web and social media to advance your mission and enhance fundraising

what can pace do to help?seidenberg school

internet & social media a dependable, functional and attractive Web site needed to convey their message and programs to internal and external customers; effective use of major social media platforms likelinkedin,facebookand twitter.mine key data on potential donors that is available through these social networking sites is a key development technique for non-profits.

Page 20: u sing the web and social media to advance your mission and enhance fundraising

what can pace do to help?seidenberg school

intranet real-time internal communication; lack of efficient, reliable record keeping is a problem;

fund raisingcommunicate with a large number of current and potential volunteers and donorsan effective system for proactive digital outreachprospects database tied to a quality mass email application

Page 21: u sing the web and social media to advance your mission and enhance fundraising

what can pace do to help?

Pace-backed SolutionsThe Wilson Center for Social Entrepreneurship at Pace University offers low cost courses in these key technologies including the use of  social media tools and business intelligence.Seidenberg School for Computer Science and Information Systems offers assistance to non-profits with their computing and technology needs through a series of community service courses where students/faculty teams develop Web sites, databases, mobile applications, GIS systems and other necessary technology tools to advance the organizations mission.

Page 22: u sing the web and social media to advance your mission and enhance fundraising

questions?

To get in touch with Wilson Center, please write to Rebecca Tekula, [email protected]

To get in touch with Jonathan Hill from Seidenberg School, please write to [email protected]

URL shorteners for twitter: http://bit.lyhttp://tinyurl.com

Page 23: u sing the web and social media to advance your mission and enhance fundraising

questions?RSS (Rich Site Summary or Really Simple Syndication)

RSS in Plain English - http://www.youtube.com/watch?v=0klgLsSxGsURSS on Wikipedia - http://en.wikipedia.org/wiki/RSSMaking an RSS feed - http://www.extralabs.net/articles/create-rss.htmAll the blogs provide an “ATOM” RSS feed.Twitter RSS feed - http://help.twitter.com/entries/15361-how-to-find-your-rss-feed

Getting Twitter followers - http://www.doshdosh.com/how-to-get-more-twitter-followers/