ubl internship reports

8/12/2019 Ubl Internship Reports

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INTERNSHIP REPORT

ON

UNITED BANK LIMITED PAKISTAN

MAIN BRANCH, BANNU (0306)

Submitted To:The Director (IMS)

Pro! AMAN ULLAH A"AN

Submitted By: MUSTA#A KHAN

BBA$IT (HONS)

Ro%% No!&3'

Seio '006$*0

INSTITUTE O# MANA+EMENT SCIENCES, UNIERSIT- O#SCIENCE AND TECHNOLO+- BANNU


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INSTITUTE O# MANA+EMENT SCIENCES

INTERNSHIP REPORT ON

UNITED BANK LIMITED O# PAKISTAN

MAIN BRANCH, BANNU

External Examiner:

Signature ...............................

Director:

Signature

Name PRO#! AMAN ULLAH A"AN

Supervisor:

Signature

Name MR. !TB "#NDesignation Lect.rer

Itit.te o M//e1et Sciece

Ui2erit o Sciece /4 Techo%o, B/.!


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Dedicated to

$


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In The Name of

The +re/t, Merci.% /4 5i4!

%


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PRE#ACE

Ban&ing is t'e bac&bone o( t'e economy o( any country. )n *a&istan+ ban&s are no, getting t'e

attention and support o( t'e government+ to nouris' and initiate t'e developmental pro-ects in

t'is ountry. Ban&s 'ave also attained a 'ig' level o( initiation+ productivity+ and gro,t'. /nesuc' ban& ,it' ne, policies and strategies pus'ing (ort' to,ards progress is Uite4 B/5

Li1ite4+ ,'ic' 'as since its inception s'o,n remar&able ac'ievements and discovered ne,

avenues o( innovative ban&ing.

During my t,o mont's )nterns'ip in 0B1+ Main Branc' Bannu+ ) ac2uired (irst 'and

in(ormation about onsumer Ban&ing o( t'e ban&.

Report ,riting is in(act a crucial exercises because t'e per(ormance o( a student is -udged

t'roug' t'is report. ) 'ave tried my level best to cover every aspect o( t'is speciali3ed ban&ing

activity+ asses t'e ,or&ing and per(ormance o( t'e enter and (or,ard solutions (or its (urt'er

improvements.

number o( persons 'ave o((ered t'eir 'elp and guidance in ,riting t'is report. ) express my

t'an&s to my supervisor MR.!TB "#N+ and my manager MR. 45)D "#N. ) ,ould

also li&e to t'an& to t'e ot'er sta(( members o( 0B1+ especially MR. #N)! 011# "#N +

,it'out ,'ose support it ,as impossible (or me to do t'is tedious -ob.

ARSHAD MEHMOOD

BBA$IT (HONS)

Ro%% No!&3'

Seio '006$*0

6


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ACKNO"LED+EMENT

)n completion o( t'is ,or& ) am t'an&(ul to lmig'ty 11#+ as ) (irmly believe+ ,it'out 'is

gracious 'elp7 t'is accomplis'ment ,ould not 'ave been possible.

!irst and (oremost+ my deep appreciation+ gratitude and indebtedness to my supervisor

MR.!TB "#N+ 1ecturer+ )nstitute o( Management Sciences+ 0niversity o( Bannu+ (or 'is

continuous encouragement+ moral support and generosity in s'aring 'is time and &no,ledge

during my studies.

) ,is' to express my sincere gratitude to personnel o( 0B1+ Main Branc'+ Bannu+ (or t'eir 'elp

and guidance during my )nterns'ip.

T'an&s to t'e constraints o( academic protocols+ t'at t'ose ,'o ,ere and are al,ays (irst in mymind are being mentioned last. T'ey are my parents and my loved ones. )t is+ ) believe+ t'eir

sincere prayers+ ,'ic' ,ere a constant source o( strengt' and inspiration to me t'at resulted in

t'e completion o( t'is ,or&. ) dedicate t'is ,or&+ blended in my boundless love and a((ection+ to

t'em.

ARSHAD MEHMOOD

BBA$IT (HONS)

Ro%% No!&3'

Seio '006$*0

8


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EECUTIE SUMMAR-

No, a day9s strong and e((icient capital and (inancial institutions are t'e basic re2uirements o(

eac' country. So no country can be considered strong ,it'out 'aving strong enoug' capital and

(inancial institutions and mar&ets. /ne o( t'e components o( t'ese (inancial institutions are t'e

ban&s. No one can deny t'e role t'e ban&s are playing in t'e economic development o( a

country.

)n *a&istan9s ban&ing sector+ 0B1 is one o( t'e leading commercial ban&s. 5ery reno,ned

ban&ers suc' as ).). 'undrigar and ga' #assan bidi establis'ed 0B1 in ;8;. !rom t'e very

beginning+ 0B1 ,as s'o,ing very good per(ormance but in ;


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TABLE O# CONTENTS

S!No! To7ic P/e No!

*re(ace i

c&no,ledgement ii

1ist o( Tables vi

1ist o( ?rap's and 'arts vii

1ist o( cronyms viii

Executive Summary ix

Ch/7ter 8 *

. INTRODUCTION

. Bac&ground o( t'e Study *

.$ /b-ectives o( t'e Study *

.% Scope o( t'e Study *

.6 )mportance o( t'e Study *

.8 1imitations o( T'e Report '

Ch/7ter 8 '

$. EOLUTION O# BANKIN+

)ntroduction 3$. ?ro,t' and #istory o( 0B1 3

$.$ Subsidiaries 9

$.% 4oint 5enture 9

$.6 Role o( 0B1 in NA!* :

$.8 Mission Statement o( 0B1 :

$.@ /b-ectives o( 0B1 :

Ch/7ter 8 3

%. OR+ANI;ATIONAL STRUCTURE

%. 0B1 /rgani3ational Structure CEO

ti( R. Bo&'ari

DIRECTOR

>ameer M. 'oudrey

DIRECTOR

/mar >. l s&ari

DIRECTOR

Mu'ammad Te'sin "'an )2bal

DIRECTOR

'mad Aa2ar Director

4aved Sadi2 Mali&

T'e aut'ority+ ,'ic' is second 'ig'est+ lies ,it' executive committee. )t consists

o( seven members+ including t'e president and secretaries are in c'arge o(


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divisions. T'e members are Senior Executive 5ice *resident HSE5*I o( 0B1.

T'ere are t,enty divisions+ ,'ic' 'ave t'eir o,n Senior Executive 5ice *resident

HSE5TI. Executive 5ice *resident HE5*I+ or Senior 5ice *resident HS5*I+ t'e

SE5* to international divisions manages t'e operations o( (oreign countries

branc'es.T'e rest o( t'e divisions ,or& along t'eir (unctional lines as s'o,n in t'e

organi3ational c'art.

t t'e National level+ 0B1 'as a net,or& o( branc'es spread allover t'e

country and its (ield operations are one o( t'e most extensive among t'e leading

ban&s in *a&istan. t provincial level t'e ban& is managed by SE5*+ ,'o is

assisted by ?eneral Manager H/MI+ ,'o is E5* or SE5*. T'e /M is responsible

(or eit'er a number o( regional areas or in c'arge o( various provincial departments

suc' as dministration+ ?eneral Recovery+ 1oans+ )nspection+ etc. T'e complexity

and extensiveness o( t'e operations in a given province determine t'e number o(

/Ms. /Ms are assisted by circles executives ,'o are o( t'e ran& o( SE5* or 5*.

T'e entire country is divided into ircles ,'ic' are (urt'er divided into >ones.

T'e circles are administered by circle executive. Eac' 3one is comprised o( a

number o( branc'es+ ,'ic' are managed by branc' managers ,'o are mostly

?rade ) or ?rade )) o((icers. Some large si3ed branc'es are also managed by

5*s.

3!' DIISION O# UBLS O##ICE

Basically t'ere are t,o types o( o((ices in 0B1

. #ead /((ice

$. Regional #ead 2uarters

*! He/4 Oice

;


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#ead o((ice o( 0B1 is in "arac'i. )t exercises overall control over t'e ban&.T'e 'ead o((ice H#LI 'as various (unctions.

)t (ormulates polices and ensures its implementation.

To supervise and control t'e operations o( t'e regional o((ices.

To (ormulate policies and ensure its implementation by t'e (ield o((ices.

To dealliaison ,it' (oreign donors li&e )BRD HAorld Ban&I+ sian

Development Ban&+ )slamic Development Ban&+ "!A H?erman Ban&I+

!M/ Net'erlands etc.

To deal ,it' Ministry o( !inance.

To supervise R#Ls.

To sanction loan applications received (rom t'e branc'es.

To deal ,it' ministry o( (inance.

'! Reio/% He/4 F./rter

T'ere are Eleven Regional /((ices o( 0B1 ,'ic' (ully cooperate ,it' t'e

#ead /((ice. 0B1 Regional /((ices per(ormance ,it' re(erence to

sanctions+ disbursement+ recoveries+ and deposit mobili3ation is o( vital

importance to t'e ban& operations. T'e (unctions are as (ollo,s:

To implement t'e policies (ormulated by t'e #ead /((ice.

To extend t'e credit (acilities by &eeping in vie, all t'e prescribed

conditions.

To recovercollect t'e existing long=term credits extended by t'e ban& as per

sc'edule.

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To assist customers in t'e process o( development by advancing loans (or

viable (inancial pro-ects.

ll t'e 8@ 0B1 branc'es are t'e representatives o( t'e ban&. T'ese

branc'es provide commercial as ,ell as non=commercial ban&ing (acilities.

5arious structures involved in t'e organi3ation o( 0B1 are given belo,.

$


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3!3 Or/iG/tio/% Hier/rch Ch/rt

Bo/r4 o Director

Eec.ti2e Co11ittee

Prei4etCEO

SEP

EP

SP

P

AP

Oice +r/4e *

No C%eric/% St/ C%eric/% St/ Oicer +r/4e III Oicer +r/4e

II

$$


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3!9 Or/iG/tio/% Hier/rch Ch/rt o co.1er ector i UBLBo/r4 o Director

Eec.ti2e Co11ittee

Prei4etCEO

+ro.7 Eec.ti2e

+%o@/% S/%e He/4

He/4 Sec.re4 #i/ci

N/tio/% S/%e M//er

Seior S/%e M//er

Reio/% S/%e M//er

No$C%eric/% St/ Proceor Re%/tiohi7oicer

Re%/tiohi7

M//er

Head Un-secured

Financing

$%


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CHAPTER ? 9

DEPARTMENTATION

0B1 li&e ot'er commercial ban&s establis'ed various departments (or t'e

per(ormance o( various (unctions. Some o( t'e departments o( 0B1 are !oreign

Exc'ange department+ dvance Department+ ccounts Department+ Deposit

Department and Remittance department etc.

No, ,e ,ill 'ig'lig't t'e various (unction per(ormed by t'e di((erent

departments in t'e 0B1.

9!*! ACCOUNTS DEPARTMENT

T'e ccounts department o( 0B1 mainly deals in t'e accounts o( customer

maintained at t'e ban&. T'e accounting boo& maintained (or t'ese services is

&no,n as cas'boo&. T'e summary boo& and ledger are maintained t'roug'

computer.

T'e cas'boo& is used (or balancing t'e cas' received and cas' paid at t'e end o(

t'e day.

Ki4 o Acco.t

$8


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iii! B.ie B/5 Acco.t!(BBA AC)

T'is is t'e special type o( ccount HcI o((ered by 0B1. T'is type o( c is

opened (or t'e students and salary 'olders. )n t'is c t'ere are some (acilities

o((ered (or t'e c 'older suc' as..

). No restriction o( minimum balance.

)). TM (acility.

))). No restriction on dra,ing.

)5. Trans(er (acility.

5. Receiving (rom ot'ers Ban&s ,it' minimum commission.

5). Receiving o( salary (rom ot'ers Ban&s be(ore sto( t'e mont'.

9!' REMITTANCES DEPARTMENT

T'is department is concerned ,it' t'e trans(er o( money (rom one place to

anot'er. )n t'is+ various modes o( trans(erring money are available ,'ic' are

discussed belo,.

A! M/i% Tr/er (MT)

)n t'is t'e money is trans(er (rom one place to anot'er by mail. )( t'e person is

account 'older o( t'e ban&+ t'en t'e ban&er debit 'is account ,it' t'e amount o(

money 'e ,ants to trans(er. T'e concerned ban& o((icer ,ill prepare t'e necessary

vouc'ers to ma&e t'e mail trans(er complete. )t contains on7

I De@it o.cherDebiting t'e account 'older (or t'e amount to be sent

plus t'e commission and postage c'arged.

$I Cre4it o.chercredit t'e dra,er branc'

$


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D. Ui re1ote (ON LINE TRANS#ER)!

)t is t'e most (aster trans(er o( money (rom one ban& to anot'er ,it' in t'e

country.

T'oroug' on line (acility you can trans(er t'e amount (rom one city to anot'er city

in no time ,it'out commission Hi( you are account 'older o( t'e Ban&I.

)n t'is met'od t'e trans(eror c are Debited by t'e Ban& and t'e trans(eree c

are redited Hto ,'om t'e amount is trans(erredI by 'is Ban& ,'ere 'e 'as c.

T'e amount is trans(erred in no time. /nline trans(er bring great revaluation in t'e

business ,orld and ma&e business more secure and (ast.

T'e trader trans(er money to t'e seller t'roug' ban&+ and t'e seller sent goods to

t'e buyer as soon as possible+ and t'us buyer save 'is traveling c'arges + as ,ell as

'e also not close 'is business o( t'e buying o( goods (or t'e business.

9!3 DEPOSIT DEPARTMENT

/ne o( t'e important (unctions o( t'e ban& is to receive surplus money (rom t'e

individuals+ (irms and institutions etc. )t can be said about t'e deposit t'at it is t'e

li(eblood o( any ban&. ban& cab not runs its business ,it'out t'e deposits.

T'e ban& usually receives deposits in t'e (ollo,ing type o( accounts+ ,'ic' are as

under.

*) urrent ccount

') Saving Deposit ccount

3) !ixed Deposit or Time Deposit

9) all Deposit

$;


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OT'e classi(ication o( deposit c'ie(ly on t'e basis o( time and t'e purpose (or

,'ic' t'e account is opened ,it' t'e ban&.

No, ,e ,ill study t'e various types o( deposits in detail:

*! C.rret Acco.t

T'is type o( deposit is ,it'dra,al by crepes ,'enever t'e customer dra,s crepes

on t'is account. s suc' deposit is also termed demand deposit. )n *a&istan+

bonds do not allo,ed any interest on suc' deposit. nd t'e bond treat t'ese

deposit as current liabilities. T'e ban&er also re2uires t'e customer to maintain a

minimum amount o( balance. )( t'e customer (ails to do so+ t'en ban& ma&es

deduction (rom suc' accountsdeposits under t'e 'eading on incidental c'argers.

F0ntil a (e, decades ban&+ t'e proportion o( current deposits in relation to (ixed

deposits ,as very small. )n recent years+ 'o,ever+ t'e position 'as c'anged

remar&ablyG.

'! S/2i De7oit Acco.t

)n *a&istan a saving deposit c can open ,it' a very small amount o(money and t'e depositor is issued a c'e2ueboo& (or ,it'dra,als. Return is paid at

a (lexible rate calculated on six mont's basis. #o,ever+ ,it'dra,als o( limited

amount are generally allo,ed only t,ice a ,ee&. T'e customer 'as to give a notice

o( about t,o ,ee&s be(ore t'e ,it'dra,als o( large amounts.

Suc' account may be maintain and run by an individual+ partners and companies as

,ell. T'e most important c'aracter o( t'is type o( deposit is issued ,it' ac'e2ueboo& (or ,it'dra,als. T'e account 'older is returned ,it' pro(it rate+

calculated on six mont's basis.

3! #ie4 or ter1 De7oit

%


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(unction o( import and Export Business controlled by State Ban& o( *a&istan. T'e

rules and regulations are (ramed by t'e SB*.

)n 0B1 its (oreign exc'ange department as per SB* regulations carries out t'e

international ban&ing. T'e SB* exercises (ull control over t'e !oreign Exc'ange

Business. No transaction is considered e((ective ,it'out permission (rom t'e SB*

under !oreign Exc'ange control ct ;6


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9!: ADANCES DEPARTMENT

Besides deposits t'e ot'er ma-or (unction o( t'e ban& is to advance money to t'e

clients. T'is (unction o( t'e ban& contributes a great deal to t'e revenues to t'e

ban&. Due to its utmost importance to t'e ban&ers9 success+ t'is area is given

special importance and attention.

Ban& normally ma&es advances o( t'e types:

ommercial !inance

griculture !inance

)ndustrial !inance

Export !inance

)mport !inance

T'e ban&s also advance to small si3e businesses and construction companies etc.

Many 0B1 Branc'es are 'aving departments (or granting advances to t'e

borro,ers. Normally+ it is responsible (or per(orming t'e (ollo,ing (unctions.

a. To 'andle all t'e cases o( s'ort or long term loans.

b. To process all t'e cases concerned.

c. To (or,ard t'e cases (or approval and consideration to t'e 'ig'er

aut'orities.

d. Direct dealing ,it' t'e borro,ers.

e. To insure t'e disbursement o( loan.

%6


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(. To in(orm t'e 'ig' aut'orities about various loans.

0B1 ma&e advances in t'e (ollo,ing ,ays.

(/) B- CASH CREDIT

T'roug' t'is credit (acility+ t'e ban&er advances loan to t'e borro,er a(ter

'aving tangible asset as a security. Main c'aracteristics o( t'is (acility are t'at t'e

total amount is not given to t'e borro,er at once rat'er it is given in installments+

or ,'en over re2uired. T'e borro,er 'as to t'e interest only on t'e amount

outstanding against 'im.

T'e cas' credit (acility is given eit'er t'roug' by 'ypot'ecation or pledging

o( goods. Some re2uirements are as under.

i. ustody o( stoc& remains ,it' t'e borro,er.

ii. Ban& lien on t'e stoc&.

iii. Stoc& 'ypot'ecated must be insured against (ire etc.

iv. ustomer must submit t'e stoc& report on mont'ly basis.

v. !re2uent stoc& veri(ication to be done by 0B1.

vi. Ban& may send o((icers or sta(( in order to supervise veri(ication

Some c'aracteristics o( pledging asset against loan. Stoc&s are pledged ,it'

under ban&s loc& and &ey.

Stoc& must be duly insured against (or and burglary.

/n mont'ly basis stoc& reports 'as to be prepared by t'e borro,er duly

incorporating delivery o( goods+ i( any during t'e mont's.

Delivery o( goodsstoc& is made against cas' payments.

(@) B- DISCOUNTIN+ BILL O# ECHAN+E

%8


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T'is credit (acility is a very advanced (orm o( advancing moneycredit to t'e

borro,er. )t is also termed as (actoring. )n t'is (acility+ t'e ban& purc'ases t'e bills

o( beac'ing (rom t'e borro,er. T'e ban& gives (ace value o( t'e bill to t'e

borro,er a(ter deducting interest on t'e remaining period re2uired (or t'e bill to

mature.

(c) B- OER DRA#T

Some time it 'appens t'at a reliable+ regular customer may as& (or a very

s'ort period credit. T'e ban& accommodates suc' customers t'roug' t'e (acility o(

over=dra(ting. )n t'is (acility t'e ban& c'arges interest on t'e outstanding amount

only. T'is (acility may be given ,it'out any security or is provided against some

collateral. )t mig't be a temporary (acility or an over=dra(t=limit may be

sanctioned to t'e customer+ ,'ic' may be used again and again during a certain

period o( time.

9!6 CLEARANCE HOUSE

)t is an association o( ban&s7 usually set up in a given locality (or t'e *urpose o(

inters c'anging credit claims. Nearly+ every,'ere t'is (unction is per(ormed by t'e

central ban& o( a country. But in cities ,'ere t'ere is a no branc' o( central ban&+

ot'er aut'ori3ed ban&s per(orm t'is (iction. )n *a&istan+ t'e areas ,'ere t'ere is no

central ban& branc' t'e (unction o( clearing 'ouse is per(ormed by National Ban&

o( *a&istan HN*BI.

)n underta&ing t'e process o( inter c'anging credit t'e (ollo,ing procedure is

adopted. )n ban&ing business ,'en creditor as&s (or some payment+ it is al,ays

t'e c'ouse t'roug' ,'ic' t'e payment is as&ed (or. But t'ere arises to situations

,'en t'e payee (or payment t'roug' c'e2ues. T'e payee may be account 'older in

t'e same ban& i.e. o( dra,er or 'e may not be t'e account 'older in t'e same ban&.

%@


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A'en t'e payee is an account 'older in t'e same ban&+ t'en t'e c'e2ue is directly

trans(erred (rom one to t'e ot'er. nd t'e total assets and liabilities o( t'e ban&

remains t'e same. T'en in suc' cases t'e payee deposits c'e2ue in t'is ban& dra,n

on some ot'er ban&. T'e ban& ,it' t'e c'e2ue is deposited becomes t'e creditor

o( t'e dra,ers ban&. T'e debtor ban& ,ill pay t'is amount o( t'e c'e2ue by

trans(erring it (rom cas' reserves i( t'ere is on o(( setting transaction.

)n daily business o( t'e ban&+ t'ere are a number o( c'e2ues deposited ,it' one

ban&+ ,'ic' are dra,n by ot'er ban&s. T'e dra,er ban& becomes indebted to t'e

ban& in ,'ic' t'e c'e2ues are deposited (or collection. )n t'e same ,ay t'e

creditor ban&s also receive c'e2ues dra,n on ot'er ban&ing giving blooms o(

payment by t'em. No, it ,ill be very inconvenient+ uneconomical (or t'e ban& to

trans(er cas' (or (ul(illing reciprocal obligations. T'e best+ easiest and sa(est ,ay

,ill be to o(( set t'e reciprocal claims o( eac' ot'er and trans(erring only t'e net

amount due by any on t'e learing #ouse provides t'is (acility.

T'e clearance 'ouse is t'e branc' o( central ban& o( *a&istan or in case o( area

,'ere on central ban& is available. T'e representative o( eac' ban& meets at (ixedtime on all business day o( ,ee&. T'is meeting is 'eld in t'e ban& per(orming

duties o( clearing 'ouse. T'e messenger o( t'e various commercial ban&s gat'ered

at t'e clearance 'ouse and trans(erring c'e2ues payable by ot'er ban&s ,'ile

collecting dra,n on t'eir ban&s. summary s'eet is prepared describing t'e

number o( c'e2ues received and delivered by a ban& at t'e clearance 'ouse.

Normally+ t'e ban&s maintain t,o boo&s (or clearing 'ouse.

I/r4 c%e/ri @oo5!

O.t/r4 c%e/ri

Boo5.

%


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CHAPTER ? :

SERUCES >PRODUCT O# UBL

)n ban&ing services UBLprovides a number o( services. T'ese services include

customer ban&ing+ merc'ant ban&ing and corporate ban&ing. T'e (ollo,ing is t'e

brie( description o( various services o((ered by t'e UBLto its customers.

:!* +eer/% De7oit

Due to t'e ever=increasing need (or capital t'ere are no, a (e, business

enterprises+ ,'ic' are carried+ put totally ,it' t'e o,ner9s e2uitycapital. So

borro,ing is becoming an essential (eature o( today9s enterprise. But in case o(

ban&ing business borro,ing (rom outside sources is all t'e most vital. nd t'is is

very common observation in t'e ban&ing business t'at in a given ban&9s (ound

treasures t'e borro,ed capital is muc' greater t'an its o,n capital. Ban& borro,s

mostly in t'e (orm o( various deposits t'e greater t'e di((erence bet,een t'e rate o(

borro,ing and lending7 t'e greater ,ill be t'e pro(it margin+ (or t'e ban&. But t'e

ban& loo& (or,ard (or more deposits+ as t'is ,ill create more (unds available (or

employment. So greater deposits ,ill result in greater return (or t'e ban& and as a

result greater pro(it. )n ban&ing business t'ese deposits are t'e li(eblood o( a ban&.

)n deposit being t'e main advantage (or t'e customer is as debts.

A'en ban& receive a deposits (rom a customer a relations'ip o( debtor and creditor

is establis'ed. ustomer becomes creditor ,'ile ban& ta&es t'e responsibilities o(

debtor. /n receiving o( deposits t'e ac2uired liability (or t'at muc' amount ,'ile

becoming o( t'e deposit+ it can invest any,'ere it deems rig't ,it' out consulting

t'e creditor o( t'e deposit. But it does not mean t'at t'e ban& becomes t'e sole

o,ner o( t'is amount+ rat'er t'roug' an implicit agreement t'e ban& ,ill be liable

to pay t'e depositor money as and ,'en t'e depositor demand.

%


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:!' C.rret De7oit

0B1 o((ers t'e (acility o( current ac bot' in *a&istan rupees and (oreign

currencies. /n maintaining suc' accounts t'ese is no restriction on t'e customer

residence. T'ese accounts are usually maintained by businessman and business

concerns. )t is become t'at t'ey can ta&e and deposit money as money times as

t'ey deem rig't during t'e ban&ing 'ours. s suc' t'ese accounts are payable on

demand. )n *a&istan on o((er any interest. Some o( t'e solvent (eatures o( t'is ac

are as.

i. No restriction on number o( ,it' dra,ls (rom ac9s and on prior notice is

re2uired (or ,it' dra,l.

ii. T'ese c9s are regulated under t'e rules and regulation o( SB* especially

deposits o( P is (ree (rom all exc'ange control.

iii. onversion o( t'ese (unds into any currency and trans(er (or o( t'ese (inds

into any country is not restricted.

iv. T'e (oreign currency c9s are acceptable as a collateral against rupee loans.

v. )n case o( payment to t'ird party standing instruction by customer is

re2uired.

vi. By debiting t'ese ac9s a T can be obtained.

vii. !or obtaining loc&ers (acility pre(erence is given to (oreign currency c9s

'olders.

:!3 S/2i De7oit

T'e main ob-ective o( maintaining saving deposits in running status by t'e

ban& is to develop saving 'abits in t'e people o( our country. Suc' people may

include young people+ married or 'ouse'old ,oman. T'ese people can start t'eir

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ac by depositing only a small amount at a time. T'ese accounts can also be opened

in (oreign currencies. Some year ago it ,as not possible to ,it'dra, money (rom

saving ac more t'an t,o times in a ,ea& and prior notice ,as to given t'e ban&

(or dra,ing money above a certain level. T'is restriction is no, removed by SB*

and t'e customer can deposit and ,it'dra, money as and ,'en re2uired by t'e

client during t'e ban&ing 'our.

So1e o the i%et e/t.re /re / .4er

)nterest is payable by t'e ban& in accordance ,it' t'e rates announced

by SB*.

No restriction on t'e number o( ,it'dra,als and t'e amount o(

,it'dra,als during a ,ee&.

T'e (unds o( t'is ac can be utili3ed (or purc'asing ?overnment and

ot'er securities suc' as (oreign exc'ange leader certi(icates+ special saving

certi(icates and (oreign currency bearer certi(icate.

*rincipal and interest earned t'ere is on exempt (rom income tax and

>a&at.

)n accordance ,it' ?ovt. o( *a&istan regulation+ customer9s deposits

are (ree (rom all exc'ange controls.

)( payment o( a certain amount is to be made to a t'ird party at regular

intervals i.e. mont'ly+ 2uarterly+ standing instruction to t'is e((ect can be

issued to t'e ban&er.

T can be issued to t'e customer by debiting t'e customer9s ac (or

t'e amount.

*re(erences given to (oreign currency saving account 'older in

providing loc&er (acility.

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onversion and trans(er o( t'e currency into any ot'er currency or

country is not restricted.

T'e rate o( return on t'ese ac9s are not (ixed and are computed and

announced at t'e end o( t'e 'al( year a(ter 'al( yearly and yearly closing in 4une

and December respectively.

:!9 #ie4 De7oit

T'ese deposits are created by a single as suc' t'ere are t,o transaction involved.

/ne is ,'en some body deposits t'e money and t'e ot'er ,'en t'e customers

,it'dra, t'e money a(ter or be(ore t'e due date. )n case o( ,it'dra,ing t'e

deposit be(ore maturity no interest is paid to t'e deposit 'older. T'e rate o( returnon time deposits various ,it' t'e duration (or ,'en t'e deposit is created. T'e

duration various (rom a day as long as (ive years.

:!: Ui c/h

No, days carrying cas' ,'ile going out o( your place is very ris&y. Every body

,ants maximum security ,'ile &eeping is money in 'is poc&et. *eople ma&e use

o( T and ot'er various credits cards (or t'is purpose. 0B1 provides suc' (acilityt'roug' 0N)=S# t'e management o( 0N)=S# is carried out in (ollo,ing

,ays.

/! PIN (Pero/% I4etiic/tio N.1@er)

*ersonal identi(ication number H*)NI is very important number allotted ,'en a

0N)=S# card is issued to t'e customer. T'is number is made uni2ue by giving

(our=digit can (inancial number and ,'en it is used in con-unction ,it' t'e 0N)=

S# card is enable t'e customer to avail t'e cas' point (acilities. T'e allotted

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*)N number is &ept event con(idential (orm t'e ban& sta(( by printing it in a special

number buy t'e computer on a pre=sealed+ tamper proo( *)N millers. T'ese *)N=

M)11ERS can only be seen ,'en t'e customer opens t'e envelope.

@! Pi Ch/e

A'en a customer a(ter availing t'e (acility (irst time ,it' t'e 0N)=S# card+

'es'e ,ill be re2uired to c'ange *)N H*ersonal )denti(icationI number is soug't

(rom security point o( vie,. T'e c'ange number selected by t'e customer s'ould

be suc' t'at t'e customer can easily remember it and can not be easily guessed by

ot'er.

c! C/r4 Seri/% N.1@er

ard serial number is given to a particular 0N)=S# card ,'ic' t'e customer

can &no, by loo&ing at t'e card. T'e (irst line contains t'e 0N)=S# card serial

number ,it' t'e customer9s name+ ac number and card expiry date is (ollo,ed in

t'e subse2uent lines.

4! "ith4r//% Li1it

T'is limit is determined at t'e time o( depositing money (or availing t'e (acility o(

0N)=S# card. T'e limit depends upon money deposited.

e! C/h Poit

To (acilitate t'e process o( getting money t'roug' 0N)=S# card a number o(

cas' points are available in t'e country. T'e mac'ines may be used round t'e

cloc&. 0N)=S# card are used in t'ese mac'ines (or dra,ing money (rom t'e

account and (or availing a number o( ot'er (acilities suc' as t'e (ollo,ing.

i! Balance )n2uiry

ii! Mini Statement

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iii! *)N 'ange

:!6 UBL "ALLET ISA CARD

0B1 A11ET 5)S is a secure innovative card providing t'e customers t'e

bene(its o( bot' an TM Hautomatic tailor mac'ineI and a debit card locally and

internationally.

Ait' 0B15)S AE11ET + t'e customers 'ave t'e po,er o( using your card at

more t'an ;$8 TMs across t'e country and over ;+ 5)S TM locations

,orld ,ide in 8 countries and over 8+ /R) locations across t'e nations and

$$ millions 5)S merc'ant locations ,orld ,ide. )t can be used $6'our day+

< days a ,ee& at all 0B1 TMs as ,ell as ot'ers TMs in 1in& MNET

net,or&.

ATM CARD USA+E

. )nsert t'e card in to t'e slot labeled Finsert cardG.

$. Select t'e 1anguage.

%. 0se t'e &eypad to enter t'e personal )denti(ication numberH*)NI.

MAIN MENUE

)n t'e main menu+ select an icon to conduct a transact

CASH "ITHDRA"AL

. Select Fcas'G ,it'dra,alG (rom t'e main menu.

$. Select t'e account type.

%. Enter t'e re2uired amount in multiples o( Rs.8Q and press /".

MINI STATEMENT

. Select mini statement (rom t'e main menu.

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$. Select t'e account type.

%. ollect t'e mini statement.

PIN CHAN+E

. Select Fpin c'angeG (rom t'e menu.

$. 0se t'e &eypad to enter your ne, *)N.

%. Reenter your ne, *)N to con(irm.

#UNDS TRANS#ER!H!rom 0B1 to 0B1 to ot'ers ban&sI:

. Select F(unds trans(erG (rom t'e menu.

$. Select t'e type o( (unds trans(er you to ,is' to conduct.

%. Select t'e account (rom ,'ic' you ,is' to trans(er (unds.

6. Select t'e account to ,'ic' you ,is' to trans(er (unds+ or type in t'e

account number according to t'e given layout.

8. Type in t'e amount o( (unds t'at you ,is' to trans(er.

@. on(irm t'e account name and number and amount o( (unds to execute

T'e !unds trans(er.

DEBIT CARD USA+E

. (ter s'opping+ present t'e 0B1 Aallet to t'e cas'ier t'e 0B1 Aallet

is accepted at all outlets ex'ibiting t'e 5)S logo as ,ell as /R) logo

displaying mac'ines.

$. T'e cas'ier ,ill s,ipe your 0B1 Aallet t'roug' t'e point o( sale

H*/SI Terminal and enter t'e purc'ase amount.

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%. )t is as simple as buy+ s,ipe sign. Simply purc'ase t'e item+ s,ipe

t'e card

t t'e */S terminal and sign on t'e receipt generated. !or transactions on

t'e /R) net,or& simply enter t'e *)N to complete t'e transactions.

CHAPTER ? 6

S"OT ANAL-SIS

T'e ,ord FSA/TG consists o( (our ,ords+ ,'ic' are stands (or Strengt's+

,ea&nesses+ opportunities and t'reats+ respectively.

T'roug' t'e FSA/TG nalysis tec'ni2ue one can analy3e t'e present condition

and per(ormance o( a given organi3ation and can prepares plans (or t'e (uture.

)n t'e SA/T nalysis o( 0B1 t'e (ollo,ing points can be discussed in brie(.

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6!* STREN+THS

)ts Strengt's are as (ollo,s.

#aving reputation (or 'ig' customer ban&ing services.

%rdlargest Ban& o( *a&istan

Easy asses to branc' locality.

1arge net,or&.

*ro(essional and s&illed management.

Aell co=coordinated branc' o((ice system.

Experienced personnel.

Strong loyal customer group.

Excellent competitive s&ills.

Sound level o( deposits.

Excellent promotional and mar&eting campaigns.

6!' "EAKNESSES

Aea&nesses is somet'ing an organi3ation la&es at doing t'at.(or 0B1 t'ese are.

ustomer 'aving accounts ,it' small amounts are not given t'e same attention

given to t'ose ,it' large amounts.

Security system o( 0B1 main branc' bannu very careless

Most o( employees are overloaded ,it' t'e ,or& and promotion is also not

timely.

1o, salaries to sta((.

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*olitical inter presence.

1o, mar&et value o( t'e ban&9s stoc&.

Bad recovery o( over due advances.

0n=satis(actory ,or&ing condition o( branc'es.

No availability o( sop'isticated e2uipments in branc'es.

)n e((icient system o( recruiting and selecting o( personnel.

6!3 OPPORTUNITIES

n external situation+ ,'ic' an organi3ation can bene(it (rom+is called opportunity.

)ncrease t'e serving customer group.

Due to e((icient and experienced management group+0B1 can improve

and expend its (oreign operations success(ully.

Enter ne, mar&ets.

)ncrease product line to serve large range o( customers needs.

#iring o( ,ell=2uali(ied personnel in t'e ,or& (orce.

Deployment o( sop'isticated tec'nology in o((ices and branc'es.

6!9 THREATS

)ncrease t'e number o( ne, local and (oreign ban&s.

1o, moral o( employees.

*olitical inter(erence in t'e a((airs o( t'e ban&.

1a&e o( consistence in policies due to *olitical instability.

1o, saving rated in t'e country.

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Economic recession in t'e country.

T'is FSA/TG nalysis is a mirror to t'e ban& o its present condition. !rom t'is

analysis ,e can conclude t'at t'e ban& 'as done some pro(essional c'anges in its

ban&ing system. T'e management can develop elaborated strategy planes (or

capitali3ation t'e available opportunities. /ne area ,'ere t'e ban& 'as done some

,or& is t'e improvement in customer services.

T'e ban& s'ould maintain principle o( pro(essional management and ad'ere t'e

sound and sop'isticated ban&ing rules and regulations in order to build con(idence

o( people in t'e institution

CONCLUSION

(ter t'e establis'ment o( 0B1 in t'e year o( ;8;+ t'e ban& ,as success(ul in

ac'ieving some o( its ob-ectives. )n t'e very (irst t'e ban& earned a 'andsome

pro(it.

(ter t'e ex'austive era o( nationali3ation+ t'e ban& is no, trans(orming to private

o,ners'ip again. T'e decade o( @9s ,as dominated by on exceptional increase in

economic activities. T'is result in bringing various c'anges in t'e management and

structure o( t'e commercial ban&s. )n area o( management more pro(essional ,ere

broug't in and t'e same ,as done ,it' t'e structure.

0B1 ,as not an exception to t'ese c'anges. )n t'e last decade o( t'e century t'e

ban& 'ad ,itnessed very bad ban&ing business. To rebuild t'e ban& ne,

pro(essional people ,ere inducted under t'e leaders'ip o( Mr.>a'oor Soomro.

0nder t'is leaders'ip t'e ban& introduced incentive sc'emes and products suc' as

RMMD+ >RMMD and 0N)=M#N+ etc+ sc'emes ,ere

introduced. T'e ban& also res'aped t'e product o( Rupee Traveler9s 'e2ue HRTI

,it' a ne, name o( #MR#.

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ll t'ese sc'emes ,ere very success(ul in stopping t'e capital (lig't (rom t'e

country+ ,'ic' ,as t'e result o( t'e (oreign currency acs in May ;; a(ter t'e

nuclear detonation. No, t'e ban& is (ocusing on improving t'e standard o( its

services (acilities+ specially improving its corporate ban&ing and more customer

satis(actory culture. ll t'ese ne, and potential improvements are signs o( brig't

(uture (or t'e 0B1.

(ter t'e conclusion ) ,ould li&e to recommend some points ,'ic' ) t'in& i( given

due consideration by t'e 0B1 management ,ill de(initely result in improving t'e

ban&9s image+ good,ill and position as ,ell. 1i&e ot'er companies+ (or expansion

o( its business t'e ban& s'ould (ocus its activities on increasing its stoc&'olders

e2uity. nd also t'e 'an& s'ould be obliged and (ul(ill its obligations to its

customer+ stoc&'olders and public. Some suggestions may be given in order to give

rig't bac&ob-ectives.

Development and maintenance o( congenial ,or& environment (or t'e

ban& employees.

c'ieving more customer satis(action t'roug' 2uality services.

)ncreasing assets and decreasing expenses t'roug' letter management.

*laying more responsible role in t'e social environment o( t'e society

meaning (ull (illing t'e social obligations as ,ell.

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CHAPTER?

ubl internship reports

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