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UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January, 2013

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Page 1: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

UCA Sales Training - BridgeHead

Jim Beagle, Chief Executive OfficerTony Cotterill, Chief Products OfficerTony Tomkys, Director of Sales

31st January, 2013

Page 2: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

The Story……………………………

• Introductions & Agenda/Objectives/Process

• What makes BridgeHead different?

• Healthcare Data Management – what is it?

• Why BridgeHead for UCA?

• The Dell/BridgeHead partnership

• What can we achieve together?

• Call to action

• Summary & Close

Page 3: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

What makes BridgeHead different?

Page 4: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Healthcare Data Management

IT Infrastructure

File Systems

Administrative Systems

Email Systems

‘Ologies

Radiology

Digital Pathology

Oncology

Cardiology

Document Management & Patient Admin

Retroactive Scanning

Scanned Patient Records

Content Management Systems

In-house Systems

Hospitals own Systems

Data ManagementHL7XDS-iWADO DICOMXDS-b EMPI CIFS

Presentation Layer

Page 5: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

The Data Management Journey

StoredEfficiently and

intelligently

ProtectedFrom misuse

and loss

SharedWith other apps

and/or users

Leads to all your hospital data…

Page 6: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Reduces the cost of storage

Helps protect all your data

Increases data ownership

Improves data access

Facilitates data sharing

Supports Healthcare standards

All your hospital data…

Radiology

Pathology

Cardiology

Ophthalmology

Scanned patient documents

Healthcare Information Systems

Laboratory Information Systems

Office files & Email Systems

SharedProtectedStored

Page 7: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

There are Point Healthcare solutions for Archive

HEALTHCARE FOCUS

DEPARTMENT SPECIFIC DATA

MANAGEMENT SOLUTIONS

ENTERPRISE / HORIZONTAL FOCUS

WHOLE HOSPITAL ENTERPRISE QUALITY

SOLUTIONS

Where Data Management & HealthCare meet

There is only oneEnterprise Healthcare

Data Management Suite

There are “enterprise” solutions for Backup and

Archive

CA ARCserve®

There are workstation based solutions for Backup

Page 8: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Healthcare Data ManagementBridges the Gap

Page 9: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Healthcare Professionals

The Gap Between…

Primary CareRadiology

PathologyOphthalmology

Page 10: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

The GAP Between…

Hospital

Departments

Page 11: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

The Gap Between…

Clinician & IT

Page 12: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

IT Infrastructure

File Systems

Administrative Systems

Email Systems

‘Ologies

Radiology

Digital Pathology

Oncology

Cardiology

Document Management & Patient Admin

Retroactive Scanning

Scanned Patient Records

Content Management Systems

In-house Systems

Hospitals own Systems

Data Management

The Gap Between…

Application & Storage

Page 13: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Issues and challenges that get in the way of change…

Easy to say not so easy to do

• Data is growing at an exponential rate• Data is complex, time consuming &

expensive to manage• Data protection is essential but problematic• Data sharing is littered with issues of

access, security and interoperability

Page 14: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

APPLICATION STORAGE

BridgeHead HDM…

Data sharing can be facilitated between originator and consumer application

Data migrations at the Application and Storage level are independent of each

other

…Bridges the GAP

Page 15: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

CLINICAL IT

BridgeHead HDM…

Between Hospital requirements for more data and IT’s ability to manage that data

efficiently & economically while increasing access and performance..

…Bridges the GAP

Page 16: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Between old silos/islands of data, and a whole hospital strategy that helps hospitals now and into the future.

LEGACY THINKING / SILOS OF DATA

WHOLE HOSPITAL SOLUTION

BridgeHead HDM…

…Bridges the GAP

Page 17: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

By minimising the amount of Data stored and ensuring the optimal use of cost

effective hardware

SPIRALING COST MANAGED COST

BridgeHead HDM…

…Bridges the GAP

Page 18: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Healthcare Data Management Underpins the Hospital

Page 19: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Why Data Management?

StoreEfficiently and

intelligently

ProtectFrom misuse

and loss

ShareWith other apps

and/or users

Optimize storage utilization

Optimise primary storage purchase

Lower TCO of data

Centralised management

Ease of migration

File-level data protection

Enable quicker system recovery (RTO)

Reduce backup management time

Reduce/eliminate data loss in the event of disaster (RPO)

Unified business continuity plans

Store & transport data securely

Ensure data integrity

Locate content rapidly

Secondary use of content

Share data externally

Improved clinical intelligence

Cross application data access

Aggregation of disparate data types (EHR)

Page 20: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Reduces the cost of storage

Helps protect all your data

Increases data ownership

Improves data access

Facilitates data sharing

Supports Healthcare standards

All your hospital data…

Radiology

Pathology

Cardiology

Ophthalmology

Scanned patient documents

Healthcare Information Systems

Laboratory Information Systems

Office files & Email Systems

SharedProtectedStored

Page 21: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Healthcare Data Management Enables IT

Page 22: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

HDM Platform

DCCAObjectStore EqualLogic Tape Library NAS

Page 23: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

HDM Platform

Central Management

Management Console Storage Connectors Media Manager

DCCAObjectStore EqualLogic Tape Library NAS

Page 24: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Central Management

Management Console Storage Connectors Media Manager

HDM Platform

Multi-location, Media Agnostic

Backup oriented:• Compression• Encryption• Data migration• Disk to Disk to Tape• Replication management• Backup cycle management

Archive oriented:• Compression• De-duplication• Encryption• Authentication• Data migration• Meta-data catalogue• Content index• Policy-based retention

DCCAObjectStore EqualLogic Tape Library NAS

Page 25: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

HDM Agents

Healthcare Data Management Platform

BridgeHead Data Agents

WindowsFile System

MicrosoftExchange

Databases(Oracle, MS SQL)

Unix & LinuxFile System

MicrosoftSharePoint

VMware

NAS/NetAppMEDITECH(ISB, IDR)

NovellNetWare & Susi

File SystemMicrosoftExchange

DICOM

XDS Repository NetAppMEDITECH SCA

Backup Agents Archive Agents

DCCAObjectStore EqualLogic Tape Library NAS

Page 26: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

City of Sunderland

WindowsFile System

MicrosoftExchange

MEDITECH(ISB,IDR)

Unix & Linux File System

MicrosoftSharePoint

VMware

NAS/NetApp

Databases(Oracle, MS SQL,

Cache))

NovellNetWare & Susi

MEDITECH SCA

MicrosoftExchange

DICOM

XDS Repository NetApp

File System

Healthcare Data Management Platform

MEDITECH SCADICOM Storage

ServerFile Backup

MEDITECHISB, IDR

Backup Agents Archive Agents

ObjectStore ObjectStore

Page 27: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

BridgeHead Services

HDM Services

Healthcare Data Management Platform

BridgeHead Data Agents

ConfigurationInstallationImplementation

Help DeskUpgradesSupport

AuditHealth ChecksMigrations

Page 28: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Dell/BridgeHead UCA

Healthcare Data Management Platform

File Management

DICOMArchive

XDSArchive

Storage

Abstraction

File

Content CIFSArchive

Storage Management

DCCAObjectStore EqualLogic Tape Library NAS

Page 29: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Data Importation

SourceArchive

BridgeHeadDICOMArchive

unfilteredImageTransfer

ExodusMigrationController

ImageTransfer

Filter/TagMorph

Query/Move Request Validate Request

1 3

2

Page 30: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

BH DICOM Archiving Agent

• Independent DICOM Archive• DICOM Protocol Server• HL7 Listener• XDS Enabled

• Single repository for all DICOM data• Policy-based rules engine• Comprehensive DICOM

DICOM Archiving Agent

Healthcare Data Management Platform

File Management

Storage

Abstraction

File

Storage Management

Content

ObjectStore ObjectStore

Page 31: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Healthcare Information System

HDM Platform & DICOM Agent

Integrating: Ingestion

US & MamoNM

AET Groups

CT

Fa

ilure

Qu

eu

e

PACS BHL7 ORM– Pre Fetch(re-stage)

HL& ADT – Patient Merge Update

RIS

Storage Commit

Short-term Storage

PACS A

Workflow and Routing

‘C Store’

Page 32: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Integrating: Data Access

Healthcare Information System

HDM Platform

Fa

ilure

Ma

na

ge

me

nt

RISShort-term Storage

PACS A

Workflow and Routing

Store and remember / Store and forget C-Move

PACS B

Direct?

Access Control

HTTP Test Interface

API / WebserviceXDSi

WADO

US & MamoNM

AET Groups

CT

Page 33: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

What’s the point?

Page 34: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Dell BridgeHead Initiatives

• Dell UCA – DICOMStore/HDM

• Dell MSG – Msite

• Dell S&P (pre Perot acquisition)

• Dell BVS – DX 6000

Page 35: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

The Dell BridgeHead Solution

• HDM Software

• HDM Services

• Dell Hardware – Source and Target

• Dell Software – Integration

• Dell/BridgeHead Service offering

Page 36: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Dell/BridgeHead Business Generated $$$s

• 2011/12 Total Business – $5.17M– New Business $3.54M– $945k of New licence sales– $1.27M M-Site

• New Business Hardware pull through – $21.5 - $35.4M– Growth in FY13 to $50M++– Huge potential upside

Page 37: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Dell Selects BridgeHead to Support $35 Million St. Joseph Health Project

New Dell-operated Data Center Will Benefit from BridgeHead’s Extensive Experience in Protecting and Storing Hospital Data

Page 38: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Dell BridgeHead Engagement

• Channel Model: • Dell re-sell

• OEM Model: • Dell re-sell an OEM version or badged product

• Market Model: • Dell/BridgeHead sell alongside

• ISV Model: • BridgeHead re-sell Dell products & services

Page 39: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Dell/BridgeHead - Mechanics

• Contracts in place: MRA, Reseller & partner agreements

• UCA participation: Engaged from the beginning Sunderland Pilot

• Marketing: Co-Branded Collateral, case studies

• BVS: Approved status

• Engineering Connections: Instrumental in Compellent certification by Meditech

Page 40: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

What are BridgeHead’s credentials?

Page 41: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Who Is BridgeHead Software?

Specialists in Data & Storage Management

100% Healthcare focused

Work with hospital’s clinical and administrative data

Storage, vendor &platform agnostic

Founded in 1994; growing company

Page 42: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

A UK Company In Demand

1 in 5US hospitals use our Healthcare Data Management solutions

More than 1200 Hospitals worldwide

Page 43: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

BridgeHead & MEDITECH

1. 25% US Market2. 40% Canadian Market3. High growth in International Markets

BridgeHead is their chosen Data Management PartnerOnsite & in the Cloud

Page 44: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Sample Customers

Page 45: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Territory Engagements

Page 46: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Territory Engagements

• UK

• EMEA

• USA &Canada

Page 47: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

USA Initiatives

• Community Hospital (Meditech plus)

• Larger Hospitals – Epic

• Cloud – Msite, DCCA

Page 48: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

DACH - Collaborative Telemarketing

48

141 relevant contacts40 leads (28%!)

Telemarketing campaign, tier 2, October 2012

141 relevant contacts10 leads in Q4approx 15 leads in FY14 i.e. 18%!

Page 49: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

UCA Pilot

Joint Press Release

Joint Case Study

Collaborative Social Media Outreach

Page 50: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Half Day BridgeHead Seminar sponsored by Dell

Venue: The Wellcome Collection

Focus: London hospitals

Keynote address by Mary Barber

Focus Presentation by Mo Hussein

Case Study: Sunderland City Hospital

Results: 21 registrations from 12 hospitals

The Healthcare Data Challenge

Page 51: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

It is happening

• City Hospitals Sunderland – Mark Shaw

• Warrington & Halton Hospitals – Martina Rodway

• Ipswich Hospital – Gary Fincham

• Coventry & Warwick Hospitals – Gavin Stothart

• Bradford Teaching Hospital – Phil Gardner

• London Hospitals – Kristian Biddles

• Blackpool, Fylde & Wear Hospitals – Mark Shaw

• Oxford University Hospitals – Gavin Stothart

Page 52: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

IT Infrastructure

File Systems

Administrative Systems

Email Systems

‘Ologies

Radiology

Digital Pathology

Oncology

Cardiology

Document Management & Patient Admin

Retroactive Scanning

Scanned Patient Records

Content Management Systems

In-house Systems

Hospitals own Systems

BridgeHead Healthcare Data Management Platform

BridgeHead Archive & Backup Data Agents

Dell On-Premise Clinical Archive Object based storage platform

Dell Cloud Clinical Archive Managed Enterprise Archive

Dell Clinical Collaboration PortalCross Enterprise Data Access and Distribution

DX Equalogic Compellent

Dell & BridgeHead

Page 53: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

There are Point Healthcare solutions for Archive

HEALTHCARE FOCUS

DEPARTMENT SPECIFIC DATA

MANAGEMENT SOLUTIONS

ENTERPRISE / HORIZONTAL FOCUS

WHOLE HOSPITAL ENTERPRISE QUALITY

SOLUTIONS

Where Data Management & HealthCare meet

There is only oneEnterprise Healthcare

Data Management Suite

There are “enterprise” solutions for Backup and

Archive

CA ARCserve®

There are workstation based solutions for Backup

Page 54: UCA Sales Training - BridgeHead Jim Beagle, Chief Executive Officer Tony Cotterill, Chief Products Officer Tony Tomkys, Director of Sales 31 st January,

Summary & Close