Guide to Facilities Services

Univers i ty of Houston – P lant Operat ionsSupport ing the un ivers i ty ’s phys ica l env i ronment

Welcome to the Guide to Fac i l i t ies Serv ices.Welcome to the Guide to Fac i l i t ies Serv ices.This handbook has been deve loped to prov ide a comprehens ive A to Z overv iew of serv ices. Deta i ls can be found at uh.edu/p lantops/serv ices/

ABO

UT U

S

02

Prov ide respons ib le and qual i ty stewardsh ip for the long term preservat ion and growth of the un ivers i ty ’s phys ica l assets through the un i f ied de l ivery of p lanned work, whi le remain ing cost ef fect ive and compet i t ive .

18

03

Works For You

The Work We DoOrganizat iona l Overv iewOur Programmat ic Foundat ion

Bui ld ing Coord inatorCapi ta l Renewal & Deferred MaintenancePhys ica l Recovery Emergency P lann ingPro ject De l ivery For Minor Pro jectsSusta inab i l i ty

Work RequestsPro ject RequestsGet to Know Fac i l i t ies ManagementFac i l i t ies P lann ing & Construct ion TeamsServ ices A to Z

P lant Operat ionsAb

out

Us

PR ITAS Core Values

Acce

ssin

g Se

rvic

e

{ Cover Photo Courtesy of UH Creative Services } { Photo Courtesy of Nat Oliva }

22Operat ions Maintenance & Operat ions FundingWho Pays?Serv ice RatesNon-Bi l lab le vs B i l lab le

Plant Operat ions

CONTENTS

0104

ABO

UT U

S

Th

e

The Work We Do

Plant Operat ions supports Un ivers i ty of Houston’s academic fac i l i ty needs to ensure a qual i ty env i ronment for students, facu l ty, staf f and v is i tors in support of the Univers i ty ’s miss ion of teach ing, research and communi ty serv ice.

{ Photo Courtesy of Richard Payne }

05

STRATEGY AND STRUCTURE PLANT OPERATIONS ADMINSTRATION includes labor relat ions, business planning and

strategy, operat ional and administrat ive services, market ing and communicat ions.

FACIL IT IES MANAGEMENT is Plant Operat ions largest serv ice unit and includes the fol lowing: ADMINISTRATION SERVICES Manages programs support uni ts includes, Faci l i t ies Service Center, Bui ld ing Coordinator Program, FAMIS work management system and capita l planning support, Employee Programs, Business Planning, Asset Management & Procurement.

AUXIL IARY FACIL IT IES SERVICES Provides contract, bi l lable and general trades, maintenance and custodial serv ices to auxi l iary areas on campus.CENTRAL FACIL IT IES SERVICES Provides auto, f leet, lock and key services, pest control and emergency operat ions service response. Provides landscape master planning, grounds and f ie ld maintenance, sol id waste and recycl ing, parking garage and lot maintenance, moves and event labor serv ices.

CENTRAL PLANTS & MECHANICAL Provides campus services for HVAC, bui ld ing automat ion, mechanical, central plant operat ions, energy services and sustainabi l i ty.

TECHNICAL SERVICES Provides level two support serv ices including electr ical , e levator and f i re alarm.

ZONE MAINTENANCE Provides level one maintenance repairs, preventat ive maintenance and custodial serv ices.

INFRASTRUCTURE PLANNING Provides infrastructure capita l planning, technical reviews and civ i l projects management.

DESIGN, CONSTRUCTION AND PROJECT DELIVERY FACIL IT IES PLANNING AND CONSTRUCTION (FPC) Oversees major (over $4M) campus design, construct ion and renovat ion projects, technical support serv ices and bui ld ing design standards.

PROJECT CONTROLS & INSPECTIONS Provides qual i ty assurance ver i f icat ion and compl iance of construct ion and renovat ion projects on campus.

MINOR & PLANNED PROJECTS Oversees minor construct ion and renovat ion projects under $4M.

MINOR IN HOUSE CONSTRUCTION (MIC) Performs minor campus construct ion and renovat ion projects.

PLANNING AND DEVELOPMENTPLANNING AND FACIL IT IES INFORMATION Supports the universi ty’s planning, property management needs, capita l , master, space and renewal deferred maintenance planning.

BUSINESS SERVICESBUSINESS SERVICES Supports f inancial , purchasing and contract ing needs for Plant Operat ions units, human resources and employee relat ions.

SAFETYENVIRONMENTAL HEALTH AND L IFE SAFETY (EHLS) Serves the universi ty’s occupat ional and environmental health and safety, radiat ion and bio logical safety as wel l as Fire Marshal ’s Off ice.

R ISK MANAGEMENT (RM) Provides coordinat ion of worker’s compensat ion cla ims, purchases needing property/casualty insurance for universi ty operat ions and coordinat ion of cla im recovery for insured losses.

Organ izat iona l Overv iewFaci l i t ies Management

713-743-5566

Faci l i t ies P lann ing & Construct ion713-743-8025

Admin is t rat ion Serv ices713-743-5566

Aux i l iary Fac i l i t ies Serv ices713-743-3628

Centra l Fac i l i t ies Serv ices 713-743-9671713-743-5688

Centra l P lants & Mechanica l713-743-4562

North Zone713-743-4872

South Zone832-842-6094

Infrastructure P lann ing713-743-5719

Capi ta l Pro jects713-743-8025

Pro ject Contro ls & Inspect ions713-743-5967Minor Pro jects713-743-4469

MIC713-743-0971

Plann ing713-743-2449

Finance832-842-1817

HR/Payro l l713-743-5271

Env i ronmenta l Heal th & L i fe Safety 713-743-5861

Risk Management713-743-5865

Techn ica l Serv ices713-743-2749

0106

ABO

UT U

S Programmatic

STRATEGIC PROGRAMS

Our

Foundat ionOur P rog rammat i c Founda t i on

To support Un ivers i ty of Houston’s Academic P lan, P lant Operat ions has estab l ished an Integrated Fac i l i t ies Management System p lann ing process ( IFMS) and Strateg ic Programs. These programs he lp lay the foundat ion for the future . Th is comprehens ive and integrated approach to our bus iness funct ions wi l l max imize opportun i t ies, synerg ies and ef f ic ienc ies .

Deta i ls about these programs can be found in the fo l lowing pages and at www.uh.edu/p lantops

Energy Serv ices and Susta inab i l i tyIn f rastructure Master P lanPlanned and Prevent ive MaintenancePro ject De l ivery and ManagementCapi ta l Renewal and Deferred Maintenance (CRDM)Research SupportUn ivers i ty Capi ta l P lann ingFac i l i t ies Centra l izat ion

IFMS

{ Photo Courtesy of Morris Bennett }

07

PRITASCORE VALUES

P rofess iona l ism

R espect

I ntegr i ty

T eamwork

A ccountab i l i ty

S ervice

The qual i ty of a person ’ s l i fe i s in di rec t propor t ion to the i r commitment to exce l lence, regardles s of the i r chosen f ie ld of endeavor . -Vince Lombardi

“

”

{ Photo Courtesy of Morris Bennett }

0108

AC

CESSIN

G S

ERVIC

E

Access Service

To access Serv ice ,For serv ices that requ i re immediate at tent ion to mainta in safety or preserve work product iv i ty , p lease ca l l the Fac i l i t ies Serv ice Center (FSC) at 713-743-4948

The FSC handles a l l rout ine customer requests on UH main campus, inc lud ing:

+Maintenance

+Grounds / Landscaping

+Sol id Waste / Recyc l ing

+Custod ia l

+Ut i l i t ies

+Event Setup / Labor Serv ice

+Genera l Fac i l i t ies / Serv ice Quest ions

FAMIS Sel f Serv ice wi l l a l low facu l ty, staf f , and students to enter fac i l i t ies serv ice requests d i rect ly in to Fac i l i t ies Management ’s work order system v ia an easy-to-use se l f -serv ice in ter face.

To Submi t a serv ice order or t rack work order status, access our FAMIS Fac i l i ty Work Order System module at uh.edu/p lantops/serv ices/on l ine-request

09

Whether you need a p icture hung or a major capi ta l pro ject , our staf f wi l l eva luate your serv ice requests and determine how to best meet your needs.

To submit a Pro ject Work Requestcontact The Fac i l i t ies Serv ice Center (FSC) at 3-4948 or f i l l out an Onl ine Work Request at uh.edu/p lantops/serv ices/on l ine-request , FAMIS Sel f Serv ice

{ Photo Courtesy of Nat Oliva }

Request ing a Pro ject The on l ine Pro ject Request Form is the s ing le po intof contact to submi t a request for severa l k inds of pro jects inc lud ing:

+Capi ta l P lan Pro jects

+Cost Est imates

+Real Estate Pro jects

+Space Renovat ions or Upgrades

+Campus Signage

+Space Requests

+Study Requests

0110

Fac i l i t ies Management is a serv ice-or iented sector of P lant Operat ions that is st ructured to ef f ic ient ly manage the maintenance of UH’s fac i l i t ies and grounds. We have streaml ined by combin ing a number of departments accord ing to serv ices. The pr imary areas of Fac i l i t ies

Management inc lude:

Your FacilitiesGet To Know Your Fac i l i t i e s Managemen t TeamManagement Team

Get To Know

AC

CESSIN

G S

ERVIC

E

Fac i l i t ies Management Admin is t rat ion MELISSA ROCKWELL-HOPKINS 713-743-8750Execut ive Di rector

L ISA BOURQUE 713-743-5557Admin is t rat ive Ass is tant

CAMILLE PORTER 713-743-1337Serv ice Program Admin is t rator

CYNTHIA RAMOS 713-743-5566 Fac i l i t ies Management Programs Manager

JACQUIE VARGAS 832-842-4861Communicat ions Manager

Aux i l lary Fac i l i t ies Serv ices(Maintenance and custod ia l serv ices to aux i l lary areas of campus. )

JERRY BOGNA 713-743-3628Sr. Ops. & Pro ject Manager

Centra l Fac i l i t ies Serv ices (Moves & Events, Grounds, Pest Contro l , Access Contro l & Lock Shop, Auto, F leet Coord inat ion, So l id Waste & Recyc l ing, Park ing Garage & Lot Maintenance. )

CARLOS VILLARREAL 713-743-5688 Centra l Fac i l i t ies Serv icesAssoc iate DI rector

ROGER WARNER 713-743-9671Ass istant D i rector-Centra l Fac i l i t ies Serv ices

SHANNON JONES 713-743-4469 Director , Minor & P lanned Pro jects

JAMES NORCOM 713-743-5804Director of Emergency, Compl iance & Pro ject De l ivery Programs

STEVE WRIGHT 713-743-0971Sr . Pro ject ManagerMinor in House Construct ion

Techn ica l Serv ices & Pro jects (E lectr ica l , Energy Management & Susta inab i l i ty , Bu i ld ing Automat ion & HVAC, F i re A larm, E levators, Centra l , P lant . Th is group a lso prov ides minor renovat ion and construct ion pro jects under $4M, JOC Pro jects and Minor In House Construct ion. )

SAMEER KAPILESHWARI 713-743-5797Senior D i rector

MICHAEL BURRIELLO 713-743-4562Ass istant D i rector , Centra l P lants/Mechanica l

AVINASH RAHURKAR 713-743-2749Ass istant D i rector , Techn ica l Serv ices

Bus iness Serv ices (Pro ject Account ing, Contracts Admin is t rat ion, Operat iona l Account ing and Human Resources)

GEORGEANN SMITH 832-842-1817Director

GEORGE REA 832-842-4882DBA- Pro ject & Operat iona l Acct/Contracts

Human Resources 713-743-3276

Zone Maintenance JOE MORRIS 713-743-6094Ass istant D i rector/ South Zone Manager

RAY MOSELY 832-842-4872North Zone Manager

We are UH. . .We th ink, therefore We are !Becoming Benchmarks for Serv ice, Stewardsh ip and Susta inab i l i ty

Faci l i t ies Operat ions & MaintenanceSAMEER KAPILESHWARISen ior D i rector

11

Construct ion TeamFacilities Planning &F a c i l i t i e s P l a n n i n g & C o n s t r u c t i o n T e a m

FPC is respons ib le for the overs ight of a l l renovat ion, addi t ions, a l terat ions and new construct ion for a l l of the Univers i ty of Houston System campuses. The department of fers programming, des ign and construct ion serv ices as wel l as fac i l i t ies in format ion. The f ive pr imary areas of FPC inc lude:

Fac i l i t ies P lann ing & Construct ion Admin is t rat ion

P lann ing, Des ign & Programming/Fac i l i t ies In format ion(P lann ing and pre-des ign of future pro jects, deve lop ing

pro ject goals and ob ject ives. )

Capi ta l Pro jects(Major construct ion and renovat ion pro jects, over $4M)

Pro ject Contro ls and Inspect ions

Get To Know

JONATHAN THURSTON 713-743-2263 Execut ive Di rector

LEA STEWART 713-743-2493 Execut ive Admin is t rat ive Ass is tant

MIKE YANCEY 713-743-2449Director

JOHN POSCH 713-743-1244Pr inc ipa l Pro ject Manager

KATHERINE MILLER 713-743-5582Pr inc ipa l Pro ject Manager

EMILY ELDRIDGE 713-743-5967Inter im Pr inc ipa l Pro ject Manager

CONTACT US

01

Serv icesA to Z

Explore th is overv iew of P lant Operat ion ’s most requested serv ices

Deta i led in format ion can be found at uh.edu/p lantops/serv ices

{ Photo Courtesy of Anna Lange }

12

PLA

NT O

PERATIO

NS

01

Biological Safetyht tp://www.uh.edu/ehs/b io log ica l -safety .html

Regu latory compl iance issues invo lv ing the rece ipt , use or sh ipment of b io log ica l hazards at Un ivers i ty of Houston.

Building Design Standardsht tp://www.uh.edu/p lantops/departments/ fpc/des ign-gu ide l inesDeve lopment gu ide l ines for campus, inc lud ing spec i f icat ions for des ign, contract admin is t rat ion, construct ion, p lumbing, HVAC, f i re , e lectr ic , s i te and inf rastructure .

Building Plans and Archivesht tp://www.uh.edu/p lantops/serv ices/bu i ld ing-p lans-arch ives/ index.phpElectron ic images or arch i tectura l and eng ineer ing drawings for a l l campus bu i ld ings.

Capital Planninght tp://www.uh.edu/p lantops/departments/ fpc/capi ta l -pro jects/ index.php Management of the Univers i ty Capi ta l P lan and analys is and pre l im inary budgets to ass is t p lann ing for st rateg ic, long-term capi ta l needs for the un ivers i ty .

Communicationsht tp://www.uh.edu/p lantops/about-us/communicat ions/ index.phpDepartmenta l media requests, news re leases, pub l icat ions and market ing.

Custodial Servicesht tp://www.uh.edu/p lantops/serv ices/c lean ing-requests/ index.phpClean ing serv ices, inc lud ing f loors, restrooms and publ ic pr ivate spaces.

Elevatorsuh.edu/p lantops/serv ices/e levator-maintenance/ index.phpElevator (ver t ica l t ransportat ion) , serv ice for a l l campus academic bu i ld ings.

Energy3-5797Energy serv ices for main campus, maintenance of un ivers i ty ut i l i ty systems, energy meter ing and bu i ld ing energy audi ts .

13

0114

PLA

NT O

PERATIO

NS

Environmental Affairsht tp://www.uh.edu/ehs/env i ronmenta l -protect ion.html

Env i ronmenta l regu latory compl iance, chemica l waste d isposal in fect ious waste d isposal , a i r and water po l lu t ion permi t t ing and prevent ion, contract ing

of asbestos and mold assessment and abatement, emergency sp i l l response, l ia ison wi th regu latory author i t ies

Facilities Planning and Constructionuh.edu/p lantops/departments/ fpc

Major capi ta l pro jects (over $4M) inc lud ing campus des ign, in f rastructure and new construct ion pro jects .

Fire Systemsht tp://www.uh.edu/p lantops/departments/ fm/fom/ts/ f i re- l i fe-safety/ index.php

Al l a larm and f i re retardant systems in academic bu i ld ings.

Human Resources (Plant Operations)3-5271

Employee and labor re lat ions, h i r ing recru i t ing, or ientat ion, t ra in ing, t imekeeping, payro l l and workp lace safety .

HVAC and Mechanicalht tp://www.uh.edu/p lantops/departments/ fm/fom/ts/emecs/ index.php

Maintenance of a l l bu i ld ing heat ing and coo l ing systems.

Information Technologyht tp://www.uh.edu/p lantops/departments/ fpc/fac i l i t ies- in format ion/ IT/ He lp desk and user ass is tance, network access, database resource

des ign and support , and Fac i l i tyFocus admin is t rat ion.

Insuranceht tp://www.uh.edu/af/r iskmanagement/

Purchases needing property and casual ty insurance for un ivers i ty operat ions. In addi t ion to prov id ing coord inat ion of insurance c la ims

Laboratory Safety3-5858

Laboratory management and regu latory compl iance support to fac i l i ta te safe operat ions in un ivers i ty research laborator ies .

Landscaping and Grounds3-9671ht tp://www.uh.edu/p lantops/serv ices/grounds-serv ices/ Landscape des ign, insta l la t ion and maintenance and s idewalks.

Lighting and Electrical3-5606http://www.uh.edu/p lantops/departments/ fm/ut i l i t ies- techn ica l -serv ices/e lectr ica l -maintenance/Indoor and outdoor l ight ing, inc lud ing changing bu lbs.

Locks and Keys3-5763http://www.uh.edu/p lantops/serv ices/access-contro l -shop/ index.php Brass keys and locksmi th serv ices for rooms and bu i ld ings.

Mapping3-5779Univers i ty bu i ld ing and inf rastructure maps can be prov ided d ig i ta l ly or in hard copy.

Master Planninght tp://www.uh.edu/about/ in i t ia t ives/master-p lan/Univers i ty Master P lan, feas ib i l i ty stud ies and other p lann ing documents to implement and ref ine strateg ic d i rect ion for un ivers i ty land resources.

Occupational Health, Safety and Educationht tp://www.uh.edu//ehs/t ra in ing.htmlIdent i f icat ion, eva luat ion and e l im inat ion of workp lace hazards. Educat ion programs to ensure compl iance wi th federa l , s tate and loca l regu lat ions.

Operational Accounting2-4862Departmenta l accounts payable, b i l l ing, b i l l ing rates and invo ices.

Plumbinght tp://www.uh.edu/p lantops/serv ices/p lumbing-mechanica l /Maintenance and repai r of bu i ld ing p lumbing systems.

15

0116

PLA

NT O

PERATIO

NS

Preventative MaintenanceMaintenance and serv ice for bu i ld ing automat ion inc lud ing f i re , e lectr ica l ,

heat ing and coo l ing systems.

Project Accounting/Contract Management2-4862

Estab l ishment of cost centers, contracts, pro ject numbers, fund accounts, contract admin is t rat ion, preparat ion and support , invo ice payments, accounts payable, pro ject

ana lys is and report ing, vendor inqu i r ies and annual aud i t /compl iance reports .

Project Requests3-8025

Access po int to request Capi ta l P lan pro jects, cost est imates, space requests, space upgrades and renovat ions, study

requests and campus s ignage.

Purchasinght tp://www.uh.edu/purchas ing/

Departmenta l purchase orders, requ is i t ion, t ra in ing and payment requests .

Radiation Safetyht tp://www.uh.edu/ehs/rad iat ion-safety .html

Supports more than 255 laborator ies on campus work ing wi th or stor ingrad ioact ive mater ia ls , lasers or x-ray machines and safety t ra in ing courses.

Real Estateht tp://www.uh.edu/af/un ivers i tyserv ices/rea lestate

Real estate purchas ing and leas ing, st rateg ic p lann ing serv ices, property management funct ions for propert ies owned or leased by the un ivers i ty .

Recycling3-5655

ht tp://www.uh.edu/p lantops/serv ices/recyc l ing-so l id-waste/ index.phpRecyc l ing program plann ing and deve lopment for a l l campus fac i l i t ies and

spec ia l events . For conta iners and co l lect ion, contact So l id Waste.

Skilled TradesProv ides minor construct ion and renovat ion serv ices under $1M for carpentry, p lumbing, pa int ing and exter ior maintenance.

Solid Waste3-5655http://www.uh.edu/p lantops/serv ices/recyc l ing-so l id-wasteCol lect ion of waste and recyc lab le mater ia ls , pa l le ts and overs ized bu lk i tems from un ivers i ty bu i ld ings, prov ides large open-top toters and recyc l ing conta iners .

Space Planning3-5214Univers i ty space stud ies and ass ignments and strateg ic p lann ing for future space needs across the un ivers i ty .

Utility Servicesht tp://www.uh.edu/p lantops/departments/ fm/fom/ts/ index.phpProv ides e lectr ic i ty , natura l gas, steam, domest ic water and compressed a i r on campus.

Worker’s Compensationht tp://www.uh.edu/af/r iskmanagement/workerscomp.htmCoord inat ion of worker ’s compensat ion c la ims.

Zone Maintenance3-6094http://www.uh.edu/p lantops/departments/ fm/fom/zm/ index.php Zone Maintenance cons is ts of a l l Leve l One maintenance and custod ia l serv ices inc lud ing: carpentry, p lumbing, pa int ing, c leanups, rout ine and preventat ive maintenance and minor repai rs .

17

0118

FAC

ILITIE

S M

ANAG

EM

ENT P

RO

GRAM

HIG

HLIG

HTS

BUILDING COORDINATOR

+Faci l i ta tes Communicat ions+Supports Capi ta l P lann ing+Represents User Needs+Def ined Role in Campus Emergenc ies

F ind Bu i ld ing Coord inators at . . .h t tp://www.uh.edu/p lantops/about-us/bu i ld ing-coord inator-program/bu i ld ing-coord inators

FOR MORE INFO:

Cynth ia Ramos Programs Manager713-743-5566

EMERGENCY

911UH POLICE713-743-3333

non-EMERGENCY

713-743-0600

19

Budget Cyc le Star ts in September-Histor ica l ly$10 Mi l l ion Dol lar Budget

Pro ject Request FormMust be submit ted

Contact : Mel issa Rockwel l -HopkinsExecut ive Di rectorFac i l i t ies Management713-743-8750

Pro ject Funding al located based on:

+Academic Pr ior i ty

+Faci l i ty Condi t ions

+Funct iona l Adequacy

+Reuse Opportun i t ies

+Academic Need

CAPITAL RENEWAL & DEFERRED MAINTENANCE (CRDM)

ht tp://www.uh.edu/p lantops/about-us/commit tees/crdm/ index.php

0120

PHYSICAL RECOVERY EMERGENCY PLANNING-PREP

+Faci l i ta tes P lann ing & Construct ion+ Informat ion Technology+Academic Af fa i rs+Research+Student Af fa i rs+Student Hous ing & Res ident ia l L i fe+Human Resources

Coord inates Phys ica l In f rastructure Response and RecoveryPrepares for , Prevents, Responds to, Recovery f rom. . .A l l Emergency S i tuat ionsDeve lops Strateg ies to Ensure Fu l l Recovery, Safe Occupancy, Coord inat ion of Communicat ion

CONTACTJim NorcomDirector of Emergency Compl iance & Pro ject De l ivery Program

713-743-5804for more informat ion

PREPARATION & PLANNING REQUIRED TO PROACTIVELY RESPOND VIASUBCOMMITTEE OF UNIVERSITY’S EMERGENCY OPERATION COMMITTEELed by Fac i l i t ies Management wi th representat ion f rom

FAC

ILITIE

S M

ANAG

EM

ENT P

RO

GRAM

HIG

HLIG

HTS

+Env i ronmenta l Heal th & Safety+Publ ic Safety+Transportat ion & Park ing+Univers i ty Serv ices+Admin is t rat ion & F inance+Communicat ions

http://www.uh.edu/p lantops/about-us/commit tees/PREP/ index.php

21

FM SUSTAINABILITY

Funded by Col lege Local Funds or Capi ta l Renewal Funding

Campus User Dr iven Submit ted Through Departments or By Fac i l i t ies Management P lanned Maintenance

PROJECT DELIVERY FOR MINOR PROJECTS (UNDER $4M)

+ECONOMIC DEVELOPMENT+ECOLOGICAL DIVERSITY+SOCIAL PROSPERITY

Promot ing and Encourag ing Respons ib le Stewardsh ipof Our Common Natura l Resources

Our Act ions Today to Preserve and Wise ly UseOur Resources for Benef i t of Future Generat ions

http://www.uh.edu/p lantops/susta inab i l i ty/

ht tp://www.uh.edu/p lantops/pro jde l / fm-pd/ index.php

CONTACTMichael Burr ie l loAss is tant D i rector of Centra l P lants/Mechanica l

713-743-4562for more informat ion

CONTACTShannon JonesDirector of Minor & P lanned Pro jects

713-743-4469for more informat ion

01

P lan t Opera t ions uses Ma in tenance and Operat ions (M&O) fund ing to prov ide bas ic u t i l i t i es , repa i rs and ongo ing ma in tenance costs in campus bu i ld ings , exc lud ing res idence ha l l s and most a th le t i c and aux i l i a ry fac i l i t i es . I nd iv idua l un i t funds are used for each depar tment ’s equ ipment and serv ice enhancements .

As a genera l ru le , P lan t Opera t ions i s respons ib le fo r components tha t are common to most bu i ld ings . Imag ine an empty c lassroom or o f f i ce w i th no fu rn i tu re , o f f i ce mach ines , labora tory equ ipment or o ther added features – the cos t o f ma in ta in ing th is space is covered by M&O funds . Any add i t ion to th is space wou ld norma l ly be covered by depar tmenta l funds and wou ld be cons idered b i l l ab le work .

& Operations MaintenancePlant

Operat ions Funding

22

PLA

NT O

PERATIO

NS

{Photo Courtesy of Richard Payne }

23

Operat ions Funding

Space Funding LevelsAPPA

Ex ist ing Space

Tota l React iveLeve l 5

React iveLeve l 4

Managed CareLeve l 3

Wel l FundedLeve l 2

Order ly Spot lessnessLeve l 1

E&G New Space (post FY12)

APPA (Assoc iat ion of Phys ica l P lant Admin is t rators) ht tp://www.appa.org

24

WHO

PAYS? Service Rates

ServiceType

Auto

Craf t

Techn ica l

Genera l Support

Techn ica l / P lann ing Rev iew

Key Charge

HourlyRate

$27.56/hr $41.35/hr

$31.52/hr $47.28/hr

$34.56/hr $51.83/hr

$22.05/hr $33.08/hr

$41.44

$10.00

Service Area

Al l Auto Repai rs

Sk i l led Trades: Carpentry, Exter ior Maintenance, P lumbing, Pa int ing, Lock Labor, Moves, Event Setup(above normal schedule )

HVAC, EMECS, E levator , E lectr ica l , Mechanica l , F i re A larm, Genera l Ut i l i ty Support

Custod ia l , Grounds, So l id Waste/Recyc l ing

lost , sto len or dup l icate keys for of f ices, bu i ld ings, doors, desks and mechanica l

{Photo Courtesy of Nat Oliva }

The chart above represents LABOR rates on ly . Mater ia l wi l l be b i l led at cost as appl icab le .

Regu larOvert ime

RegularOvert ime

RegularOvert ime

RegularOvert ime

Non-B i l lab le Serv icesMaintenance & Operat ions (M&O) Funds are used to mainta in and repai r campus bu i ld ings, not inc lud ing res idence ha l ls .

Examples inc lude:

Repai rs resu l t ing f rom normal wear and tear, inc lud ing p lumbing, centra l HVAC and e lectr ica l systems.

Maintenance of the bu i ld ing enve lope – windows, foundat ion, wal ls and f loors .

Mainta in ing c lean and safe campus bu i ld ings.

+

+

+

B i l lab le Serv icesPlant Operat ions has the des i re and techn ica l expert ise to prov ide serv ices that are not covered by M&O fund ing. Some of these pro jects may requ i re the submiss ion of a Pro ject Request (see page 9) .

Examples inc lude:

Minor renovat ions, convers ion of space, insta l la t ion and/or maintenance of spec ia l ized equ ipment af fect ing the bu i ld ing systems, such as fume hoods and ac id dra ins .

Repai r of department equ ipment, such as window ai r condi t ioners, furn i ture, etc .

Insta l la t ion of i tems that requ i re on ly minor modi f icat ions, such as p ictures, wal l brackets and wal l c locks.

Fabr icat ion of she lves and equ ipment, non-scheduled pa int ing, changing vent i la t ion equ ipment, adding e lectr ica l serv ice.

+

+

+

+

25

26

ILLU

STRATED G

UID

E 1 . Bu i ld ing maintenance & exter iors ( roofs, masonry, windows)

2 . Bu i ld ing systems (centra l HVAC, p lumbing, e lectr ic , s inks,

dr ink ing founta ins, faucets & dra ins)

3 . Cei l ing t i les (genera l repa i rs,

scheduled rep lacement )

4 . Doors

5. F i re A larms

6. F loors (schedu led carpet vacuuming

and f loor c lean ing)

7 . Fume hood test ing

8. Grounds & Landscaping

9. L ight ing f ix tures & emergency l ights

10 . Road & Sidewalk repai rs

11 . Trash removal (non-event )

Non-B i l lab le Serv ices

I

Other Serv icesElevator Repai rExterminat ionHousekeeping ( rout ine c lean ing for academic space and of f ices)

A. Carpentry ( fabr icat ing she lves bookcases)

B . Cei l ing t i les (new insta l la t ion / lab an imal & spec ia l research)

C. Fume Hood systems & b io safety cabinets

D. Furn i ture assembly

E . In ter ior f in ishes (above scheduled maintenance)

F . S inks, faucets & dra ins ( in k i tchens, labs and research cabinets )

G. Spec ia l Env i ronmenta l HVAC systems for lab an imals, research equ ipment inc lud ing env i ronmenta l room (not for co ld rooms)

H. Spec ia l ized compressed a i r systems

I . Non Standard access, f i re a larm or l i fe safety systems

27

Bi l lab le Serv ices

Other B i l lab le Serv ices

Electr i f ied Door HardwareEnv i ronmenta l A larmsEnv i ronmenta l Permi t FeesEquipment Repai rEye wash/ Safety ShowerL ight ing (d isp lay cases)Maintenance of departmenta l equ ipmentMov ing ( furn i ture, boxes, surp lus equ ipment )Secur i ty systems repai rs & serv icesSpecia l Event Serv icesAi r condi t ion ing systems for spec i f ic departmenta l use (computer/server rooms)Window Cover ings (drapes, b l inds) - insta l la t ion & wash ingWindow Washing

Ath let icsuh.edu/ath let ics

Park ing and Transportat ion3869 Wheeler Ave. Houston, TX 77204-6191713-743-5849

Publ ic Safety3869 Wheeler Ave. Houston, TX 77204uh.edu/po l ice | 713-743-3333

Student L i feuh.edu/student- l i fe

P lant Operat ions 4211 E lg in Houston, TX 77204uh.edu/p lantops

{ Back Photo Courtesy of UH Creative Services }

Addi t iona l Resources

To Report an EmergencyCal l 911 or 713-743-3333 for UHPD