uips tiers 2012

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Angola Argentina Australia Brazil Canada Chile China Colombia Costa Rica Cyprus Czech Republic Ecuador Hong Kong Hungary India Indonesia Italy Jamaica Korea Luxembourg Malaysia Malta Mauritius Mexico New Zealand Nicaragua Nigeria Panama Peru Portugal Qatar Romania Russian Federation Saudi Arabia Singapore South Africa Spain Switzerland Taiwan Thailand Turkey United Arab Emirates United Kingdom United States Offices in New York London Seattle San Francisco Denver Dallas São Paulo Dubai Singapore http://uptimeinstitute.com/professional-services Tiers is the Global Language of Data Center Performance Tier Certification is the Accountability Tier Certification is Worldwide Credibility > Banking & Financial Services > Data Center Services > Defense > Education > Electrical Utility > Government > Healthcare > Insurance > Manufacturing > Pharmaceutical > Petrochemical > Relief and Aid > Technology > Telecommunications Participating Industries See Tier Certifications by country in our new interactive map: http://uptimeinstitute.com/TierCertification/certMaps.php

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Page 1: Uips Tiers 2012

Angola • Argentina • Australia • Brazil • Canada • Chile • China • Colombia • Costa Rica • CyprusCzech Republic • Ecuador • Hong Kong • Hungary • India • Indonesia • Italy • Jamaica • Korea • Luxembourg Malaysia • Malta • Mauritius • Mexico • New Zealand • Nicaragua • Nigeria • Panama • Peru • PortugalQatar • Romania • Russian Federation • Saudi Arabia • Singapore • South Africa • Spain • Switzerland • Taiwan

Thailand • Turkey • United Arab Emirates • United Kingdom • United States

Offices in New York • London • Seattle • San Francisco • Denver • Dallas • São Paulo • Dubai • Singaporehttp://uptimeinstitute.com/professional-services

Tiers is the Global Language of Data Center Performance Tier Certification is the Accountability

Tier Certification is Worldwide Credibility

> Banking & Financial Services

> Data Center Services> Defense> Education> Electrical Utility> Government > Healthcare > Insurance> Manufacturing> Pharmaceutical> Petrochemical> Relief and Aid> Technology > Telecommunications

Participating Industries

See Tier Certifications by country in our new interactive map:

http://uptimeinstitute.com/TierCertification/certMaps.php

Page 2: Uips Tiers 2012

WHY TIERS?> TheTierClassificationSystemistheonlybenchmarkingsystemdevelopedbyandfordatacenterowners.

> Tiersisnotonesizefitsall,butallowsformanywaystomeetthecriteria.Youandyourteamdeterminethebestsolutionforyourproject.

> Tiershasbeenprovenworldwide—noconflictswithlocalcodeorregulationinover40countries.

Ensuring Uninterruptible Uptime: Power In, Heat Out, AlwaysSM

UptimeInstituteProfessionalServicesistheonlyorganizationworldwidethatCertifiesdatacenterdesigns,facilities,andoperationstotheTierClassificationSystem(I-IV)andOperationalSustainabilitycriteria.TierCertificationisanunbiased,third-partyvalidationoftheTierlevelthatbenefitsbothenterpriseandthird-partydatacenters.TierCertificationshavebeenawardedworldwidetocorporationsacrossallindustries,governments,anduniversities.

TierCertificationrecognizesorganizational accomplishment—thedatacentercapitalinvestmentwillyieldsustaineduptimetosupportthebusiness.Weaknessinthedatacenterinfrastructuretranslatestolostcapitalinvestment.TierCertificationassuresallstakeholdersthatthedatacenterinvestmenthasbeenprotectedagainstsuchloss.

TierCertificationalsorecognizesindustry achievement—acompetitivedifferentiatorfromself-certificationsthatareoftenmisleading.TierCertificationselevateadatacentertoapreeminentandhighlyvisiblepositionintheindustry.TierCertificationsatisfiestheneedforanunbiased,duediligenceassessment,therebyraisingclientconfidenceandreducingthedurationandcostofthecontractingprocess.

UptimeInstituteTierCertificationisuniqueintheindustryinitsrigorandcomprehensiveness,differingfromanumberofothercomplianceassessmentsthatrelyonasamplingorrepresentativeanalysis.TierCertificationprovidesananalysisofeach and everysystemdowntothelevelofvalvepositionsandpanelfeeds.

Certificationprovidesassurancesthattherearenotshortfallsorweaklinksanywhereinthedatacenterinfrastructure.Thereisnoeffectivewaytoensureconsistencyinengineeringconceptsatthedetailedlevelandallowshortcutsorsubstitutes.TheTierCertificationprocesswasdevelopedwiththeconsequencesoffailureinmind—intermsofinfrastructureinvestmentandmarketperception.

http://uptimeinstitute.com/TierCertification

We made the decision to choose Tier Certification as the global standard to design and build our data center. Our research showed strong evidence of Tier Certification benefiting hundreds of advanced data center development

worldwide. Comparing total investment, it is very important to have the whole data center project, design and build, scope under a global leading standard from the very beginning. We truly believe Tier Certification is the

right choice for us.

— Dr. Yu Feng, GouTai JunAn Securities General Manager,

Information Technology Centre Development (China)

Uptime institUte Certifications Summary

TierCertificationseamlesslyincorporatesintotheprojectschedule.Theprocessensuresthatdeficienciesinthedesignareidentified,solved,andtestedbeforeoperationscommence.

UPTIME INSTITUTE CERTIFIED

IIITIERDESIGN TMIII

FACILITY

TIERTM

UPTIME INSTITUTE CERTIFIED

OperationalSustainabilityCertificationisthefinalphase,toidentifythebehaviorsandrisksbeyonddesignandconstructionthatimpacttheabilityofadatacentertoperformoverthelongterm.OperationalSustainabilityCertificationrecognizesoperationalexcellenceandmitigationofoperatorerrors—theleadingcauseofdatacenteroutages.

Page 3: Uips Tiers 2012

Ensuring Uninterruptible Uptime: Power In, Heat Out, AlwaysSM

TIER CERTIFICATION OF CONSTRUCTED FACILITYPROCESS

UptimeInstituteProfessionalServicesteamofconsultantsgathersdataonsiteovermultipledaysinordertovalidatethefacility’sTierobjective.

> Consultantsconfirmthatthefacilitywasconstructedasdesigned

> Sitefunctionalitydemonstrationsareobserved > Thesuccessfulcompletionoftheon-sitereviewculminateswithUptimeInstituteawardingaletter,foil,andplaqueofTierCertificationofConstructedFacility

TIMELINE

> Coordinationofsitevisit > Teamdeployedtodatacentersitelocation

> On-siteassessmentofinstalledinfrastructureequipmentandobservationsofsitefunctionality

> Teamreturnstooffices > Dataanalysisandreportwritinginoffices > ReportsdeliveredtoClientinlockedPDF > Teleconferencetoensureunderstandingofreportfindings

> Letter,foil,andplaqueofFacilityCertificationawarded

Uptime institUte Certifications Process & TimelineTIER CERTIFICATION OF DESIGN DOCUMENTSPROCESS

UptimeInstituteProfessionalServicesteamofconsultantsreviews100%drawingsinouroffices.

> Tierissuesaredocumentedwithoutincurringtraveltimeandexpense

> TierdeficienciesaredeliveredviaPDFreport > Asecondreviewisincludedtocloseresolvedissues > ThesuccessfulcompletionofthereviewculminateswithUptimeInstituteawardingaletterandfoilofTier CertificationofDesignDocuments

TIMELINE

> Coordinationofdesigndrawingdelivery > E-mailorcourieroffulldesigndocumentpackagetoUptimeInstituteProfessionalServicesoffices

> Reviewofdocuments > Reportwriting > DeliveryofreporttoClientinlockedPDF > Teleconferencetoensureunderstandingofreportfindings

> Revisionofdrawingsbydesignteamtoaddressidentifiedissues

> ReviewofreviseddrawingstovalidatethatalloutstandingTierissueshavebeenresolved

> LetterandfoilofDesignCertificationawarded

OPERATIONAL SUSTAINABILITY CERTIFICATIONPROCESS

UptimeInstituteProfessionalServicesteamofconsultantsreviewsdataoffsiteandonsiteovermultipledaysinordertoevaluatetheeffectivenessofeachcomponentofManagement&OperationsandBuildingCharacteristics.

> ConsultantsreviewTierCertificationdeliverables > SiteLocationriskassessed > On-siteassessmenttovalidatespecificbehaviorsandrisks

> DeficienciesandrecommendationsaredeliveredviaPDFreport

> ThesuccessfulcompletionofthereviewculminateswithUptimeInstituteawardingaletter,foil,andplaqueofTierCertificationofOperationalSustainability

TIMELINE

> Coordinationofsitevisit > ReviewofTierCertification,SiteLocationrisks,andpreparationofagendaandneedslist

> Teamdeployedtodatacentersitelocation > On-sitetour,staffmeetings,andassessmentofbehaviorsandrisks;surveythelocalareatoidentifySiteLocationrisks;debriefmanagement

> Teamreturnstooffices > Dataanalysisandreportwritinginoffices > ReportsdeliveredtoClientinlockedPDF > Letter,foil,andplaqueofOperationalSustainabilityCertificationawarded

UPTIME INSTITUTE CERTIFIED

IIITIERDESIGN TM

IIIFACILITY

TIERTM

UPTIME INSTITUTE CERTIFIED

Page 4: Uips Tiers 2012

professional services, LLC

PROGRESS REVIEWSProgressreviewsatsignificantdesignmilestones(e.g.,30,60,85%)aresupplementaltoTierCertification,butensurethattherearenotsurprises,delays,orreworkatthe100%designstage.

TIER GAP ANALYSISSummaryreviewandcommentaryofdesigndocumentstoidentifycapital-levelgapswithintheTierobjective.ThisisnotaCertification,butareportofthemajor,capital-leveldeficienciestotheTierobjective.Thisallowstheownera‘preview’tounderstandthelargeTierissuesandmosteffectivelyevaluatetheappropriateinvestmentinboththesiteinfrastructureandtheTierCertificationprocess.ATierGapAnalysisincludesasinglereviewofthedesigndocumentsinouroffices.

SUPPLEMENTS TO TIER CERTIFICATION

EDUCATION FOR OWNERS & OPERATORSTheAccreditedTierSpecialist(ATS)courseisacurriculumandprofessionaldesignationforthebenefitoftheindividualsdirectlyresponsiblefordatacenteruptimeandtheexpertsthatsupportthem.ATSprovidesintensiveinstructiononbothoftheTierStandards(TopologyandOperationalSustainability)inordertoensureaccurateandsuccessfulmanagement-levelapplication.

EDUCATION FOR ENGINEERSTheAccreditedTierDesigner(ATD)courseisatechnicallyfocusedcurriculumforthefurthereducationoftheindividualsresponsiblefordatacenterdesign.

WHY UPTIME INSTITUTE PROFESSIONAL SERVICES?> FIRST&ONLYtoconsultandCertifytotheTierClassificationSystemandOperationalSustainabilityStandards

> DATACENTERSPECIALISTSservingthoseorganizationswiththehighestuptimerequirements

> NON-BIASED,vendor-neutral,100%customer-focusedleading-edgesupport

Uptime Institute Professional Services is a consulting firm whose mission is to work with clients to on both management and technical aspects of their Digital Infrastructure in order to provide uninterruptible uptime over the long term. Uptime Institute Professional Services consultants and licensed engineers have backgrounds in data center operations and function as an outsourced C-level infrastructure expert to clients, providing Principal-level consulting and education to clients during any stage of a project.

Independent of any Engineer-of-Record or manufacturer affiliation, Uptime Institute Professional Services consulting teams help clients develop and execute solutions that are responsive to their unique business needs. Since 1985, Uptime Institute Professional Services has guided and justified data center investments around the world for organizations that require the continuous availability to conduct business. Uptime Institute Professional Services exclusively awards Tier and Operational Sustainability Certifications.

Uptime institUte Certification Supplements

The Tier Certifications are a source of pride, motivation, and inspiration for Mobily. We look

forward to more years of productive collaboration with Uptime Institute.

— Essam O. Jubair, Mobily Vice President, Buildings & Facilities (Saudi Arabia)

For further information visit the Web site at http://uptimeinstitute.com/professional-services

and http://uptimeinstitute.com/contact-us

NewYork•London•Seattle•SanFrancisco•Denver•Dallas•SãoPaulo•Dubai•Singaporehttp://uptimeinstitute.com/professional-services