ukn group ltd corporate overview
TRANSCRIPT
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UKN Group Corporate Overview Presentation
We Are Technology!
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CONTENTS
1. UKN at a glance2. Outsourcing drivers3. UKN in more detail4. Why UKN Group?5. Sector experience6. Summary
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UKN Group At a glance
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UKN Group At A Glance: Established over18 years ago and growing rapidly Built upon Core Values of Hard Work, Commitment and Innovation UKN Group comprises of 4 divisions:
Managed IT Services Professional Services and Technology Solutions Big Data and Analytics
24 x 7 x 365 capability UK and Global footprint Accredited to:
SDI 4*, ISO9001, ITIL, Investors in People Adherence to :
ISO 20000, Prince 2, Holds all major technology accreditations Achieving consistent growth Zero debt and strong balance sheet
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Typical IT Outsourcing Drivers
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Typical IT outsourcing Drivers Can Include:
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UKN Group in a Little More Detail
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Structured Into x3 Divisions:
MANAGED IT SERVICES
PROFESSIONAL IT SERVICES
TECHNOLOGY SOLUTIONS
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UKN Group in More Detail
MANAGED IT SERVICES
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Managed IT Solutions
WEAKNESSES
OPPORTUNITIES THREATS
Service Desk (UK based) 24 x 7 x 365, Global Support
1st Line through to 4th Line
One of only x5 companies globally to hold the prestigious SDI 4* accreditation
We understand our clients with our industry leading “Culture Training”
We only invest in the best – People, Infrastructure, Tools and Training
DIVISION
ONE
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Managed IT Solutions
WEAKNESSES
OPPORTUNITIES THREATS
Infrastructure and Application Monitoring and Management
24 x 7 x 365 capability
3rd Line through to 4th Line
Proactive, preventative support
Service Management Providing you with what you
need, when you need it
DIVISION
ONE
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UKN Group in More Detail
PROFESSIONAL IT SERVICES
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Professional Services
STRENGTHS
OPPORTUNITIES THREATS
Technical Consultancy Tap into a pool of over
350 industry experts
7000+ years of combined expertise
Resources On Demand Helping you meet the
fluctuating need for IT Resource
DIVISION
TWO
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Professional Services
STRENGTHS
OPPORTUNITIES THREATS
IT Outsourcing Full end to end capability
Entire IT department to single service such as Help Desk
Business Continuity Meeting unexpected
business disruptions and total outages
Full methodology solutions
DIVISION
TWO
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UKN Group in More Detail
TECHNOLOGY SOLUTIONS
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Technology Solutions
STRENGTHS
Market Leading Technologies that Enhance
Desktop Computing
Agile Working
Security and Data Protection
Network and Communications
Virtualisation and Cloud
Business ContinuityDIVISION
THREE
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Why UKN Group?
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Why We Are Different:
COVERAGE 1st to 4th Line / IMT / Consultancy
Global and 24x7x365
TRACKRECORD
No total service outage in x18 years
No service desk down time
ACHIEVEDSDI 4*
One of only x2 companies in the UK
One of only x5 Globally
CONSTANTLYINVESTING
Client Culture Training, The Latest Technology (Telephony / ITSM), The Best People, Apprentices, Expanding Clients and Requirements
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Our Sector Experience
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Our Market Sector Experience Includes:TECHNOLOGY AND
SAASPROFESSIONAL
SERVICESFINANCIAL SERVICES
& INSURANCE
TRAVEL AND TRANSPORT HEALTHCARE
RETAIL AND CONSUMER &
MANUFACTURING UTILITIES
PUBLIC SECTOR &EDUCATION
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A Selection of Customer Feedback
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A Selection of Customer Feedback:This is a great support service. I’ve worked in a lot of places and its so nice to have quick responses and people who are pleasant and helpful. Vicci Nelson
Just to say thank you for a fantastic service every time I need help. What would we to without you!!! Anisa Goodwin
UKN are always professional, polite and prompt in a challenging world. The are always willing to help and support. I think this is vital because as a user of the helpdesk facility, what makes a difference is the approach and willingness to work towards a solution. Penelope Boxall
I almost got the answer before I asked the question – Thanks!
Patricia Murray
No-one wants to be greeted with an IT problem first thing in the morning, so it was great to be dealt with by someone who knew what they were talking about, sorted the problem out rapidly and completely and had a sense of humour! Helen Cutting
I always feel confident that if I encounter any IT issues they will be resolved very quickly and all the staff are very friendly, which is a bonus. Annette Kimber
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In Summary
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We Focus On The Fundamentals
Real financial stability with zero debt and a strong balance sheet
Very broad capability, serving the full depth and breadth of technology
More than x17 years of process and procedure refinement
Long term sustained, ongoing organic growth
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Want More?Please Visit:www.ukngroup.comor call on:0845 6436060