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Page 1: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

2013A YeAr of Visionfulfilled

Page 2: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

F R O M K E L LYDear Friends, Donors, and Colleagues,

Once again I write this letter to you with a sense of wonder. I am amazed by the work accomplished, work that you made possible by your investment and belief in our mission. In 2013, because of you, we saw several pieces of our long-term vision come together. We finished construction of the Conway Health and Resource Center, which opened in early 2014. We put into motion a system-changing assessment and plan to house DC’s homeless families. We also launched a workforce development program to train entry level workers with critical customer service skills. At the last graduation, I met La’Kisha who was completing the 30-hour-course, is studying to be a nurse, has been housed through us for several years, has a child mentored by one of our volunteers and is a patient at the Conway Center, close to her home. I am thrilled by the depth of services that we now provide to families.

We are pleased that Community of Hope continues to grow and thrive, which you’ll read more of in the following pages. But what really matters is our effectiveness. We are keeping families stably housed, getting people jobs, and see-ing their health outcomes improve, beating local and national standards.

Thank you for your role in this vision. 2014 is a year of visioning and planning for the next five years and I look forward to working with you on achiev-ing those goals too.

OUR BOARD OF DIRECTORSChris Kerns, ChAirCornelius Steele, ViCe ChAirBrigette Courtot, seCretArYMichael Ch’ang, treAsurerRose AlfordPatricia BranchDionne BrownSukera CooperJuli Anne HarkinsAkua HarrisRob LazerowMaira Mendoza Andrea S. Miano(list as of June 2014)

Caty Poulin, former BoArd ChAir

Kelly Sweeney McShane, President And Ceo

Our Mission: To improve the health and quality of life for low-income, homeless, and underserved families and individuals in the District of Columbia by providing healthcare, housing with supportive services, educational opportunities and spiritual support.

Page 3: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

Community of Hope 2013 Annual Report 1

L O C AT I O N S From an organization that started in one building in ColumbiaHeights in 1980, Community of Hope is now serving families in every quadrant of our city.

C O N T E N T SVolunteers, Mentors, and Partners . . 2A “Radiant” Night of Hope . . . . . . 3Our 2013 Supporters . . . . . . . . . . . . 42013 Financial Report . . . . . . . . . . . 7

Ending Homelessness . . . . . . . . . . . 8Preparing Workers . . . . . . . . . . . . .10Improving Health . . . . . . . . . . . . . . 11

Conway Health and Resource Center . . . . . . . . . . . . . . .14Capital Campaign Supporters . . . .16

Community of Hope site-based program,either housing or health center

Home of a recently or formerly homeless familystill served by Community of Hope

Hope Apartments

Mississippi Avenue Apartments

Girard Street Apartments

Family Health and Birth CenterMarie Reed Health Center

Administrative and Housing Offi cesConway Health and Resource Center

Page 4: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

2 Community of Hope 2013 Annual Report

Being CommunityMentoring really makes a difference.Garrett has been mentoring since January 2013 and feels that “The chance to positively influence someone at an early age is priceless. I think that a mentor-mentee relationship can go a long way in a child’s development.” He has put a lot of work into building a healthy and meaningful relationship with his mentee focusing on sport and academic goals. As Garrett says, “He is a great kid with a bright future, and it is a pleasure for me to be a part of that...he and I have a bond that will last a lifetime!”

260 volunteersprovided $473,527of service by mentoring youth, reading, translating, celebrating birthdays, planning events, coaching birthing moms, and so much more.

PA R T N E R SCommunity of Hope’s kind of growth is not done by just our staff. We’ve benefitted from volunteers and partners. You make us strong.

Corporate partners this year have done pro-bono consulting, marketing outreach, and planned special parties for children. They have collected blankets, pans, towels, backpacks with school supplies, baby gear and gift cards for our families.

See list of partners on page 6.

Volunteers from The Carlyle Group

made Back to School fun for

youth at our Hope Apartments

(above). And thanks to

IBM, Girard Street Apartments

got a much needed organization and

scrub-down day (right).

Page 5: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

Community of Hope 2013 Annual Report 3

A “Radiant” Night of HopeOn a warm October night, 250 friends of Community of Hope filled the showroom at the Room and Board Company on 14th Street. They sipped Hope-tinis, relaxed to the jazz guitar of Dr. Salvatore Selvaggio, and were inspired by Ms. Cynthia Poole, a Community of Hope client and veteran who became homeless after a rollover car accident that nearly took her life.

“My life has been a true battle from the bot-tom; I’m still climbing to the top. I was at my lowest point of existence and sometimes won-dered about ways to make it all end. I felt like my prayers weren’t working and I lived many days without hope. I want to say thank you to Community of Hope for being the answer to my prayers and providing my family with more than just rent but a second chance to be pro-ductive in our own lives.”—Ms. Poole

Thank you to our Host Committee, sponsors and attendees for being Community and for being HOPE for the people we serve.

Warm greetings and inspiration were provided by Lesli Foster, WUSA9 news; Katharine Wey-mouth, The Washington Post; Ms. Cynthia Poole, Communityof Hope client; Kelly; Andrea Miano, event chair and board member.

E V E N T S P O N S O R S

Forrester Construction Company, CareFirst BlueCross BlueShield; Fort Myer Construction Company; EagleBank, City First Bank of DC, ZGF Architects, KatzAbosch, Perkins+Will, Jack Donnelly and Nancy Itteilag Donnelly, Room and Board Company.

E V E N T H O S T C O M M I T T E E

honorArY ChAirs: Katharine Weymouth, Lesli Foster.

Committee memBers: Andrea Miano and Kevin Hodges, Rose Alford, Matthew Blumenstein, Gerry and Tom Borger, Megan Rupp and Dane Butswinkas, Otto Condon, Kris Coratti, Tama Duffy Day, David and JoAnna Felsenthal, Chris and Carole Kerns, Annabelle and BJ Lockhart, David Mandell, Jennifer McGee, Carolyn Niles, Aimee Peterson, Caty and Robert Poulin, Robert and Janet Sloan, Liz Sullivan, Mary Jordan and Kevin Sullivan, Molly Elkin and Ivan Wasserman, Andrew West

Page 6: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

4 Community of Hope 2013 Annual Report

H O P E G I V E R S ( $ 2 0 , 0 0 0 A N D A B O V E )

Alexander & Margaret Stewart TrustBedford Falls FoundationRick and Burma BochnerG. Thomas and Geraldine BorgerClark-Winchcole FoundationThe Community Foundation for The National

Capital RegionThe Community Partnership for the

Prevention of HomelessnessWilliam E. Conway, Jr. and Joanne Barkett ConwayDC Department of HealthDC Department of Human ServicesDC Health Benefits ExchangeDC Primary Care AssociationEugene & Agnes Meyer FoundationFreddie Mac Foundation

Leonard Friedman, M.D. and Colleen RyanMichael and Adena FriedmanHealth Resources Services AdministrationHorning Family FundMorris & Gwendolyn Cafritz FoundationProvidence Health Foundation/

National Capital Strong StartSchwab Charitable FundBrian and Debbie SweeneyMolly SweeneyMallory and Diana WalkerWeissberg FoundationWilliam J. & Dorothy K. O’Neill FoundationWorld Bank Group Community Connections FundUS Department of Housing and Urban DevelopmentCindy and Merrill Yavinsky

H E A L E R S ( $ 5 , 0 0 0 – $ 1 9 , 9 9 9 )Advisory Board CompanyDavid and Becky BibbMary Schapiro and

Charles CadwellCareFirst BlueCross

BlueShieldThe Church of the

Nazarene, Inc.Mildred Joan CookDelta Dental Community

Care Foundation

Eagle BankFidelity Charitable

Gift FundForrester Construction

CompanyFort Myer ConstructionGeorges Lurcy Charitable

& Educational TrustLarry Harris and

Maryanne LavanJulie Jacobson

Chris and Carole KernsPrince Charitable TrustsQuality Health FoundationMarsha Yvette ReevesRite Aid FoundationBruce Rosenblum and

Lori Laitman RosenblumKim and Jose PoloKevin Sweeney and

Dr. Danielle Dienert Sweeney

Mark and Meg SweeneyUnited Way of the

National Capital AreaW.C. Smith & Co.Stradley Ronon Stevens

& YoungZimmer Gunsul Frasca

Architects LLP

Thanking Our 2013 Supporters

Page 7: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

Community of Hope 2013 Annual Report 5

H O M E B U I L D E R S A N D FA M I LY S T R E N G T H E N E R S ( $ 1 , 0 0 0 – $ 4 , 9 9 9 )Donald and Gwen AbramsAct for AlexandriaAnonymousBloomberg L.P.Matthew BlumensteinBlum-Kovler FoundationBNSF Railway CompanyDavid and Katherine

BradleyDavid BurtonMegan Rupp and Dane

ButswinkasCrystal CarlsonCharles Delmar

FoundationCity First Bank of DCMaria L. ClendeninJohn C. Donnelly and

Nancy Itteilag DonnellyDanielle Drissel

Charles L. and Denise Y. Everhart

Linda J. FisherCharles and Lisa

FleischmanThe Onerva Lane Miller

FoundationMartha GaffneyGallupMichael and

Elizabeth GalvinLeah Garrett and

Rev. Mark GarrettLiran GordonRobin Halsband and

Jeremy SpectorNancy HammondJanet and Calvin HillRob and Susan HueyErnest Igwacho

Darnell and David JayneJerome A. and

Deena L. Kaplan Family Foundation

Kevin Downey and Michele Jolin

KatzAboschChip KelleyEric and Susan LarsenDan LevineAnnabelle and B.J.

LockhartJose Eduardo MarquesGrace and Henry MasurR. Scott McNeillyClay and Carolyn McShaneAlan L. MeltzerAndrea S. Miano

and Kevin HodgesJoshua and Nicole Mintz

Cheryl Amyx and Michael Morehouse

Timothy and Cynthia O’Neill

Charles C. ParsonsPerkins and Will

ArchitectsSue and Graham SetliffThe Robert L. and

Janet R. Sloan Family Fund of The Community Foundation of the National Capital Region

Liz and Gael SullivanRachelle Toman and

Kirsten BarrettStephen J. WeyerKatharine Weymouth

F R I E N D S ( $ 5 0 0 – $ 9 9 9 )Rose E. AlfordShirley G. AliBank of America

Matching GiftsPeter Barrett and

Katherine EpesAlfredo Benavides and

Martha Moss-BenavidesJessica BluminChristina BondJoseph E. BorgerMary and Charles BowsherDionne BrownThe Bufka FoundationCharles CalomirisAngel and Brenda CamachoThe Catalogue for

Philanthropy, Greater Washington

Michael Ch’angJim and Linda CliffordPaul and Ana Collins

Community of ChristThe Derald H. Ruttenberg

FoundationJohn and Jinx DouglassErin DozierAlexandra EdwardsMolly Elkin and

Ivan WassermanDavid and Jo FelsenthalFinancial Health StrategiesHoward and Carol FogleEdward F. Gerwin, Jr.James GibneyGleason, Flynn, Emig and

FoglemanRon Goodman and

Rosabel Goodman-EverardIman GrahamJuli Anne HarkinsHarman Family FoundationBenjamin Harris and

Christina Barry

Evelyn B. HaynesAnne and Basil HendersonPaul HuntDenis J. KingLouis and Beth Guttman

Philanthropic FundCharla Everhart LumJudith and Charles LyonsThe Matz Family FoundationJohn E. and Marion

G. McCartneyWilliam and Carol McGrathMaggie McMullenKelly Sweeney McShaneSharon McShaneSuzanne and Gary MeadJill Rosenbaum Meyer

and Richard MeyerPresbyterian Church of

West MiddlesexMatthew Moffa

and Anne Lyster

Hattie Ruttenberg and Jonathan Molot

Thomas and Patricia NeesTom OchsGail PasterAimee PetersonCraig Pollack, MDGina PriceSarah Puro and Amanda HelinSandra Renner, MSW, CFREMarie W. RidderDirk I. RobinsonJoan C. RoddaThe SunDial FoundationMichael W. TierneyCarla TurnageLadislaus & Beatrix

Von HoffmannWashington WorkplaceMaria and Lee Weber

Page 8: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

6 Community of Hope 2013 Annual Report

F R I E N D S ( $ 1 0 0 – $ 4 9 9 )Louise P. AbernathyJames and Carole AbertCharles B. Abrams, MD

and Susan AbramsTiffany AdamsDoreen M. AdgerKeith and Victoria

AndersonChristopher and

Leslie ArcherAsha Subramanian

and Sanjay PatelRobert and Jane AsherVictor BabbEllen K. Baker, Ph.D.

and John DoolittleKenneth and Sally BalchBangor Worldwide

Missionary ConventionWalter and Andrea

BaumannTommy and Carriellen

BeaudreauAmanda BennettCraig BerkeyPaula and Harry

BesselinkAlem BeyeneJames P. and Elise C. BlairPeter and Lynne BlasiDeborah BolzanVictor Bonardi, Jr.

and Gilda BonardiWarren and Jeanne BowieDamon and Odette

BradleyBristol Capital CorporationDorothy and James BrownMadeleine M. BrownRobert and

Eleanor Kelly BudicJefferson G. BurnettLawrence BurnsCarol BusbyTerry BusbyJeannie CampbellMary Pat and

Michael CanesJoelle and Tony CardonaPaula Carreiro and

Peter Branch

Sara CartmillDr. Kenneth Chase

and Cynthia ChaseLauren CivielloClark Construction

Group, LLCClaire L. Clarke, DDSSharon CoarAdam CohnJoseph and Barbara

ConatyOtto CondonErik and Manal CorwinJohn C. CostelloBrigette CourtotZachary CrowePatricia CruzDupree CypressKelly DavisKristin DavisChantal DejouJeffrey and Tamara

DiermanElma DoerksenZelma DoerksenJayson DonaldsonMarian DrakeBrenda R. DutrowAnne DuvallKelley EllsworthDonna EmbersitAndrew and Karen EngelRuth EvansTim and Carol FelkerConnie FieldsAnn White Foxen and

John FoxenGannett Foundation, Inc.Martin and Evelyn

GanzglassMichelle GaskinsDr. Eduardo Gerlein and

Cristina VaughanElise C. GilletteCarrie Masur Gillispie

and Sean GillipsieLaurel W. GlassmanTawara D. GoodeGordon and Betsy

Goodfellow

Kathleen G. and Gerard F. Greco

John and Teresa Greenwald

Claudia GrossmannMary Zeiler HaftHanna M. HallKen HansenAnnie and Michael

HansonDr. Youtha Hardman-

CromwellBenjamin HarrisMargaret HavilandScott and Jenny HawkinsRichard HegnerJack and Kathy HellerRobert HelmsCarla HenkeLaura HickeinSandi HillTasha and John HockKaren HoerstLaura H. HogsheadDonna J. Holverson and

Brian W. SmithJaleesa HopkinsLawrence HorowitzFred and Casey HuntHuntington Ingalls

IndustriesLisa HylandMarcia J Jackson-HooperDonny JamesSusan and David JonesEmily JonesJacqueline JonesWendy Alegra JonesJudith and Steven KahnKristin KaloyanidesBernadine Karunaratne

and Shekhar TamaskerMadina KassengaliyevaKatrin KhojastehSun KimRev. Wendell and Vivian

KizzeeRobert KosaskyKathy Krieger and

Richard Cohen

Judith Krones and David Schorr

Curt and Anne LargeVenuta Carulli and

John LarsenRobert LazerowAmy Sandra LeeDorothy LeeJoonsuk LeeWill LeverenzMaria T. Leyva and

Ivan GonzalezAnn and Erik LichterConnie LiermanLincoln Financial

Foundation, Inc.Ruth LubicJohn and Beverly

LunsfordMichele and Jeremy

LunsfordStephen Callahan and

Mary MadiganSean MalachiDavid MandellDiane MaroneySonia E. Martin-Samuels,

DDSCorinne Masur and

Theodore Fallon, Jr.Kiyoko Matsuyama &

Clinton DarbyDavid McAllister-WilsonMeaghan L. McCarthyCarol McShaneMeridian PintKatherine and George

MillarLiz MooradianNational Cathedral SchoolDenis and Kathleen NeillRebecca NeuburgerCarolyn NilesAnnie and

George A. NixonDavid and Margaret

O’BryonElissa Gordon and

Bill OshinskyAna Marie Pages

Andrew and Nancy Passeri

Frederick and Jill PinchAlbert and Marianne

PingreeDorothy and

Robert PohlmanRebecca and

Ronald PollackJeffery Alan PorterHarold and

Barbara PoulinGregory and

Margaret PowellEleanor PrestonCharles and Mary

RamseyLinda RandolphCarl RannoJohn & Dorothy

RayburnRazoo FoundationStanley Reed and

Joyce BrandaBeth ReiberJohn ReillyGail RidleySonia and Joseph

RimbackLeslie and Kevin RistauCharles RoadesDennis and Paula RobertsJoseph and Cheryl

RobertsVictoria RobertsAlan and Linda

RosenthalPeter Ross and

Althea HarlinDavid RothenbergLynn and John SachsRuth SchickelLisa Gold SchierJames SchlesingerRichard C. and

Dabney W. SchmittSalvatore and Andrea

SelvaggioEllen and Robert ShaferJennifer Shea and

Peter Bruns

Anita SheckellsAndrea SidorowO’Ceola and Wanda SloanJason SmithMary Lou SollerGretchen and Bailey

SpencerThomas P. SpierBarbara and Dale

SteinackerRobert and Dianne

StephensThomas and Mary

StimsonHank StueverZbyszko TabernackiHelen G. TaneySteven and Ellen TeplitzPaul and Amy ThomasOdin TidemandCarmelita U. TuazonDebra Gartner

Van Der Gaag and Jacob Van Der Gaag

Maria VelascoMichael VenutiMeaghan VerGowGary and Siyroush

VisscherClarice and George

WalkerPeter WallisonCara WeimanSusan and Rob WeinbeckCharles and Anne Millar

WiebeThomas and Donna

WillertonMarcos and Elaine

WilliamsAlan and Esther WisdomMelanie Jarratt Wolfe and

Douglas WolfeJames R. WoodgatesMartha R. WoodroofeLance and Cherie WyattChristian and Jonathan

YoderJoyce YoungLes and Lori Yu

C O R P O R AT E PA R T N E R S A N D O T H E R S I G N I F I C A N T S U P P O R T E R SAdvisory Board

CompanyMichael R.

Pollowitz, D.D.S. and Sharon F. Brown, D.D.S.

The Carlyle Group

Dodie Brady and Friends

El Shaddai Ministries

Ella’s Kids MinistriesErnst and YoungForrester

Construction

GallupGWU’s GlobeMedIBMIndustrial Bank of

WashingtonKaiser Permanente Korn/Ferry

International

Paramount Baptist Church

Caty and Robert Poulin

Room & BoardSmiles for

MilestonesVedder Price PC

The World Bank Group Poverty Reduction and Economic Management Network

Zimmer Gunsul Frasca Architects LLP

Page 9: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

Community of Hope 2013 Annual Report 7

Funding Our MissionIn 2013, we saw another year of positive net income, which is already being reinvested into our services. This is a critical infusion especially as we have just opened and are ramping up our newest and largest program, the Conway Health and Resource Center. Full audited financial statements are available upon request.

S P E N D I N G C AT E G O R I E S A N D R E V E N U E S O U R C E S

45+39+13+2+1+H 45% Government

39% Health Services Income

13% Foundations and Other Institutions

2.4% Individuals

<1% Miscellaneous Income

$11,088,923

C H A N G E I N N E T A S S E T S

Beginning of FY 2013 $15,258,047

End of FY 2013 $29,790,210

Increase in Net Assets $14,532,163

C H A N G E S D U E I N PA R T T O

Increase in Cash due to Funds for parking garage construction and operating reserve $2,713,947

Increase in Property due to construction completed on theConway Health and Resource Center over the course of 2013 $ 12,307,180

47+39+11+3+H 47.5% Health Services

38.5% Housing Homeless Families

11% Management and General Support

3% Fundraising

$10,460,828

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8 Community of Hope 2013 Annual Report

minespacious

carpet peacefulcentral airfamily

Rooms

roof over headprivacy big

together

Washington, DC has five times the rate of homeless persons per capita compared to the U.S. average. As of January 2014, the number of homeless families has grown by 25% over the previous years as the result of skyrocketing rental prices and limited long-term solutions. But in this environment, Community of Hope served 91 more families than in 2012.

Families recently housed through our Family Housing Solutions program, which was supported by the Freddie Mac Foundation and DC government, said that what they liked best about their new homes was that they were…

A S S E S S I N G F O R T H E R I G H T L E V E L O F S E R V I C E SIn 2013, along with our partner, Transitional Housing Corporation, we performed in-depth assessment for over 850 families who were housed at DC General Shelter and other emergency shelters. Our goal was to use an evidence-informed assessment tool to inform what the right level of services is for each family.

We found that families broke into three categories:• Manyfactorscontributingtohomelessnessand

needing long-term assistance, i.e. permanent sup-portive housing = 15%

• Mostlystablejustneedingalittlehelp,i.e. one-time rental assistance = 7%

• Severalfactorscontributingtohomelessness and needing short-term assistance, i.e. rapid re-housing = 78%

“Here I can think about my kid’s needs and my needs. I can really think about a job. If you get to a place like this you can do that to. You can’t really do that when you’re homeless.”

—a mom served by the Family Housing Solutions program

Ending HomelessnessThrough System Change

Page 11: ulfilled - Home | Community of Hope · Rick and Burma Bochner G. Thomas and Geraldine Borger. Clark-Winchcole Foundation The Community Foundation for The National . Capital Region

Community of Hope 2013 Annual Report 9

354. That’s our larg-est number of families served to date. Theyreceived: • PermanentSupport-

ive Housing (long-term rental assistance and support services)

• RapidRe-Housing(short-term rental as-sistance and support services)

• ShortTermShelterand Transitional HousingOur services are not just access to an apartment

with a roof and warm, safe beds. Families also receive compassionate case management, housing search as-sistance, employment assistance, youth intervention and mentoring, and access to a wellness coordinator.

Families set goals that include maintaining their housing, increasing their income, putting their fam-ily first and reaching self-sufficiency.

Here’s how they succeeded with our help. Remained stably housed: This is evidence that the right services are working for the right families.• RapidRehousing:95%offamilieswhoexited

rapid re-housing in the past two years have not re-entered the shelter system.

• Transitionalhousingandshelter:86%offamiliesexiting Hope Apartments and 83% of families exiting Girard Street went to permanent housing destinations.

• PermanentSupportiveHousing:96%offamiliesremained stably housed or exited to another posi-tive permanent housing destination.

Increased income through employment and/or benefits: 32% of all families increased their income.

“I love my case manager. She always made sure me and my kids are ok and always showed that she loves us back.”

Families at Girard Street Apartments work hard with their case managerson their goals of stable, long-term housing. Their children enjoy a safe,welcoming home.

Through System ChangeEnding Homelessnessfor 354 Families

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10 Community of Hope 2013 Annual Report

For over 30 years, we have worked to improve our clients’ health and ensured that the children in our families have homes to call their own. In 2013, we launched a new program to increase critical skills for the workforce.

Our Workforce Training program provides entry level workers, especially from Ward 8, with customer service skills. The 30-hour training class provides education and role-plays in stress management, con-flict resolution, and professional relationships.

In 2013 and early 2014, we graduated our first three classes with a total of 37 graduates. Over 50% of the graduates had secured employment already.

Congratulations to our third class of Workforce Training graduates (top right). Mr. Dwayne Mixon, graduate of our second

class, inspires his classmates and their families at graduation (above). Althea Tolson receives her certificate from Kelly and Antoine Johnson.

Ms. Tolson is now a full-time employee with the Federal Government (bottom right).

Preparing Workers with Customer Service Skills

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Community of Hope 2013 Annual Report 11

Improving HealthThrough Compassionate CareGood health is made easier by having access to a caring provider that you trust, located close to your home. Community of Hope provides primary medi-cal care in three of DC’s four quadrants.

In 2013 our compassionate care reached 7,100 patients in 31,156 visits—the highest ever. Here’s how we know we are effective:• 82%ofdiabeticpatientsseenatleasttwiceinthe

year had their most recent HbA1c less than or equal to 9% (versus 2012 national average of 70% and DC average of 61.69%).

• BreastfeedinginitiationrateforAfricanAmericanmothers at FHBC was 88%, versus rates around 60% for the past few years nationwide.

• Pre-termbirthratewas4%andlow-birthweightrate was 4.2% (versus 10% DC average).

Our three health centers provide many unique services in three quadrants of the city. Some which are pictured here are the lactation consultant at Family Health and Birth Center, dental services at Conway, and pediatric clinic at Marie Reed.

Improving HealthThrough Compassionate Care with Customer Service Skills

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12 Community of Hope 2013 Annual Report

Improving HealthBy Deepening ServicesIn order to ensure real improvements in health out-comes, we have increased the support and education that we provide to patients. Patients now have access to patient navigators, insurance enrollment assisters, health educators and many more critical services.

This year we deepened services to the most vul-nerable populations by:• Signingupuninsuredpatientsandcommunity

members with health insurance. • BeginningimprovementsattheFamilyHealthand

Birth Center to expand the amount of care we’ll be able to provide to families in Northeast DC.

• Targetinglow-income,pregnantmomsatriskofpre-term births and low-birth weight babies to en-sure they are accessing all the services they require.

• Supportingrefugeeswhohavereceivedasylum—mostly Ethiopians but also Iranians—by provid-ing healthcare, coordinating their specialists and ensuring they receive care in their own language.

• Providinghealtheducationforpatientslearningto manage chronic diseases—especially diabetes and hypertension.

Expectant parents paint the cast of the mother’s pregnant belly as they prepare for childbirth at Family Health and Birth Center (left). Mother and child receive targeted health education from our health coach at the Marie Read Health Center.

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Community of Hope 2013 Annual Report 13

Improving HealthBy Increasing AccessIn some areas of DC, the health outcomes nearly mirror those of impoverished nations. In our new neighborhood in Ward 8, we learned that rates of death from diabetes and heart disease are double the rate in other parts of the District, 40% of pregnant women in this area receive inadequate or no prenatal care, and 1 in 6 DC residents report they do not have a primary source for healthcare. So with careful planning, tenacity, and the support of many, many friends, we built and opened the Conway Health and Resource Center.

Bill Conway, Carole and Chris Kerns, Kelly Sweeney McShane, and Cornelius Steele celebrate the opening of the Conway Health and Resource Center.

The ribbon was officially cut by Mayor Vincent Gray with many supporters present. Left to right: Patricia Owens, Julie Wagner of CareFirst BlueCross BlueShield, Garry Clarke, Dr. Christine Wiley of Covenant Baptist United Church of Christ, Jacqueline D. Bowens of DC Primary Care Association, COH President and CEO Kelly Sweeney McShane, COH Board Chair Chris Kerns, Mayor Gray, Deputy Mayor BB Otero, and COH Board Vice Chair Cornelius Steele led the celebration.

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Conway Health and Resource Center

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Community of Hope 2013 Annual Report 15

Conway Health and Resource CenterWhere once there lay a deserted parking lot on a busy street corner, over the course of 2013 rose> four floors of bright orange and soft purple, > hAllwAYs filled with art from local artists,> wide windows filled with light, > ACCess to much-needed medical care and the largest dental office

east of the river,> the new heAdquArters for our housing and administrative teams.

Conway Health and Resource Center: 50,000 square feet filled with HOPE.

It was built by many hands.

O U R P R O J E C T PA R T N E R S

Forrester Construction Company, generAl ContrACtor; Jair Lynch Development Partners, deVeloPment ConsultAnt; Local Initiatives Support Coalition, DC Chapter, short-term finAnCing; Patton Boggs, legAl Counsel; Perkins+Will, ArChiteCts; Zimmer Gunsul Frasca, LLP, ArChiteCts

O U R A D V I S O R Y C O M M I T T E E

Chris Kerns, CAmPAign ChAir; Catherine Buell; David Felsenthal; Carole Kerns; Annabelle Lockhart; Manon P. Matchett; Andrea Miano; Tom Nees; Caty Poulin; Robert Sloan; Merrill Yavinsky

O U R F U N D I N G PA R T N E R S

DC Primary Care Association; DC Department of Health; Health Resources Services AdministrationSee next page for our donors.

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16 Community of Hope 2013 Annual Report

O U R G E N E R O U S C A M PA I G N D O N O R S , 2 0 1 0 T O 2 0 1 4Donald and Gwen AbramsRachelle, Kirsten, Ellary

and Auden Barrett Toman

Miriam and Stephen BlockRichard and Eleanor

BochnerBontempo Ohly

ManagementMr. and Mrs. G. Thomas

Borger*David and Katherine

BradleyCareFirst BlueCross

BlueShield*Julie ChapmanCommunity of Hope’s

Board of DirectorsCommunity of Hope’s

Founders*Community of Hope’s

Staff*Consumer Health

FoundationYost Conner*William E. Conway, Jr.

and Joanne Conway*Mildred Joan CookThe Dolan Family

Foundations*John C. Donnelly and

Nancy Itteilag DonnellyEagleBankEverett EhrlichEugene & Agnes E. Meyer

Foundation*

Family and Friends of Christopher and Carole Kerns*

Family and Friends of Grace Masur*

Family and Friends of Kelly Sweeney McShane*

David and JoAnna Felsenthal*

Linda J. FisherCharles and Lisa

FleischmanThe Leonard M. Friedman

Family*Michael and Adena

Friedman in memory of Marie Cameron*

Gene Gabbard in memory of Wallace Bailey*

Michael and Elizabeth Galvin

Leah and Mark GarrettGeorges Lurcy Charitable

& Educational TrustRichard GluckGreenstein, Delorme &

Luchs, P.C.Nancy Hammond and

Ken HawesJuli Anne HarkinsHarry & Jeanette

Weinberg Foundation*Larry Harris and

Maryanne LavanJanet and Calvin HillLynne and Joe Horning

The Horning Family Fund*

Rob and Susan HueyChristopher M. and

Carole H. KernsElissa Leonard and Jay

PowellMaria T. Leyva and Ivan

GonzalezLocal Initiatives Support

Corporation (LISC)*Cecil and Annabelle

Lockhart in memory of Victor and Erina Thompson*

Charla Everhart LumGrace and Henry MasurClay and Carolyn

McShaneKevin McShane and Kelly

Sweeney McShane in honor of Kenneth Balch, Annabelle Lockhart, and Caty Poulin*

Sharon McShaneAlan L. Meltzer/

The Meltzer Group*Andrea S. Miano and

Kevin HodgesMorris & Gwendolyn

Cafritz Foundation*Timothy and Cynthia

O’Neill Patton Boggs LLP*Philip L. Graham FundDr. Michael R. Pollowitz*

Jose Polo and Kim Sweeney Polo*

The Poulin Family*Prince Charitable Trusts*Sandra Renner*Marsha Y. ReevesBruce Rosenblum and Lori

Laitman RosenblumMary Schapiro and

Charles CadwellLewis and Barbara

Shrensky*Robert L. and Janet Sloan*Brian and Debbie SweeneyKevin and Danielle

SweeneyMark and Meg SweeneyMolly SweeneyW.C. Smith + CompanyMallory and Diana Walker

in honor of a friend*Welch AllynWilliam J. & Dorothy K.

O’Neill FoundationWorld Bank Group

Community Connections Fund*

Merrill and Cynthia Yavinsky in memory of Blanche and Frank Engle and Frances and Andrew Yavinsky*

Merrill Yavinsky and The Yavinsky Family*

Missy and Mike Young

*Denotes the naming of a room

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Community of Hope 2013 Annual Report 17

EVEN THE ART I S OF THE COMMUNI TYCommunity of Hope envisioned the Conway Health and Resource Center as a place not just for essential health care, but for healing. Thanks to Barbara and Lewis Shrensky’s generous support of our art initia-tive, we’ve purchased art from local DC and Ward 8 artists. Some artists were as young as fifteen years old, like Malek Malik whose Big Mouth collection lines the halls of the dental suite (see page 14). Ward 8 artist Sheila Crider’s Airborne mobile sets aspirations soaring in the entry way (see page 14). A place of healing that is of the community and for the com-munity.

R E A C T I O N S O F N E W PAT I E N T S “Vanessa Herndon, 59, wasn’t sure what to expect Thursday when she became one of the first patients to take advantage of the spanking new, four-story health center in one of the District’s poorest, most neglected neighborhoods.

Herndon was thrilled that the clinic was within walking distance of her apartment, but she has had many bad experiences with doctors and hospitals. This time, she came away impressed and grateful.

‘They don’t rush you in and out; they call to remind you of your appointment; they’re really concerned about people,’ said Herndon, who went in for a worri-some cough that turned out to be merely a cold.

Other patients stressed the same. John Car-rington, 45, who was there to sign up for health insurance under President Obama’s health-care law, said, ‘I’ve been to other hospitals and they look down on you, but here, everybody is friendly.’

Feeling respected is a novel experience for resi-dents of this part of the Bellevue neighborhood in the District’s southernmost corner.

That’s one of several reasons why the opening of the $26 million Conway Health and Resource Cen-ter, built and operated by the nonprofit group Com-munity of Hope, is a landmark event.”

Excerpt from “New Health Center Offers Conve-nience, Affordability, Respect in Poor D.C. Commu-nity” by Robert McCartney originally appeared in The Washington Post on January 25, 2014

The center features a total of 20 medical exam rooms, two procedure rooms, eleven dental operatories, meeting rooms and a large educational room. Already hundreds of patients have come for medical and dental services. By the end of 2014, hundreds more will have been seen in multiple services including ophthalmology screenings, behavioral health, and—due to a partnership with Breast Care for Washington—mammography services.

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Administrative and Housing OfficesConway Health and Resource Center4 Atlantic Street, SWWashington, DC 20032Main Phone: 202.407.7747Health Services: 202.540.9857

Marie Reed Health Center2250 Champlain Street, NWWashington, DC 20009Phone: 202.232.9022

Family Health and Birth Center801 17th Street, NEWashington, DC 20002Phone: 202.398.5520

Girard Street Apartments1413 Girard Street, NWWashington, DC 20009Phone: 202.232.7356

Hope Apartments3715 2nd Street, SEWashington, DC 20032Phone: 202.563.1060

Mississippi Avenue Apartments1320 Mississippi Avenue, SEWashington, DC 20032Phone: 202.373.0548

[email protected]/communityofhopedcwww.twitter.com/cohdc

Our VisionThat all families, including children, in Washington, DC are healthy, stably housed, well-educated, and financially secure.

Our ValuesTo serve with compassion, integrity and respect. To strive for excellence.