UMassMemorialHealth Care

“Our patients are at the

center of everything we do.

We’re honored to have the

opportunity to work with

you — and for you — to

help improve your heart

health.”~ Robert Phillips, MD, PhD,

Director, UMass Memorial Health CareHeart and Vascular Center of Excellence

Cover: Peggy Corsi enjoys exercise again thanks to the UMass Memorial atrial fibrillation team.

Charles Pillarella was the first recipient inMassachusetts of a branched endovasculargraft for treating an aortic aneurysm.

Louis Messina, MD, and Kathleen Korenda, NP, visit withvascular patient Edward DeVolve.

Peggy Glowacki, pictured with her husband Michael,survived a heart attack at UMass Memorial.

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The Best Heart Care Close to HomeResidents of Central New England are fortunate to have access to some of the top hospitals in

Massachusetts for surviving a heart attack.

In fact, UMass Memorial Medical Center has ranked as the top hospital in Massachusetts for surviving a

heart attack four years in a row.* What’s more, HealthAlliance Hospital — another member of the UMass

Memorial Health Care system — ranked fourth in the state for the past two years.* This ranking means

you have a 40 percent better chance of

surviving a heart attack here than at a

Boston hospital.

You can have complete confidence in the

heart care you receive from the UMass

Memorial Health Care Heart and Vascular

Center of Excellence. The expertise of

our physicians and surgeons, our

advanced technology and modern facilities, our highly trained nursing staff and our emergency response

system within Worcester County ensure fast, lifesaving care.

In addition, you can access our heart and vascular expertise even closer to home. Several of our

cardiologists and vascular surgeons provide care at the four community hospitals that are part of the

UMass Memorial Health Care network, and we’ve created partnerships with private cardiology practices

throughout Central Massachusetts. Plus, you have access to today’s most advanced heart and vascular

research and treatments through our partner, the University of Massachusetts Medical School.

*U.S. Centers for Medicare and Medicaid Services

“I am fortunate to have survived my heartproblems and truly believe UMass Memorialis number one for cardiac care.”

~ Patty Smith, Whitinsville, MA General Cardiology Patient

About Our Centers of Excellence

The Cancer, Diabetes, Heart and Vascular, and Musculoskeletal Centers of Excellence deliver seamless programs of quality andcompassionate care for patients across our health care system. Developed to meet the needs of our community, our centersoffer an experienced team approach to specialized treatment, advanced therapies and breakthrough clinical trials. Our highlytrained physicians and staff provide patient-centered care in modern facilities with the latest technologies as we educatetomorrow’s health care leaders and advance science through research at the University of Massachusetts Medical School.

Stanley Tam, MD, leads

our nationally recognized

cardiac surgery team.

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Our hospitals offer you access to expert preventive, diagnostic, treatment and rehabilitation resources for

the full range of heart and vascular problems in a location that is convenient for you. Our outstanding

team of cardiologists, and cardiac and vascular surgeons uses today’s most advanced technology and

techniques to diagnose and treat heart and vascular conditions:

• Interventional Cardiology (cardiac catheterization) – We use catheter-based techniques to diagnose

and treat various forms of heart disease without surgery. Our Cardiac Catheterization Lab performs

more than 7,000 procedures annually, making it one of the highest-volume labs in the state.

• Cardiac (Heart) Surgery – Our cardiac surgeons are among the most experienced in the region and our

Center of Excellence is a national leader for safety and quality in cardiac surgery.

• Vascular and Endovascular Surgery – Our highly skilled vascular surgeons perform complete

evaluations and offer the most advanced surgical and nonsurgical treatment options, resulting in small

incisions, shorter recovery times and better long-term success. Patients turn to our lab more than any

other in Massachusetts.

• Electrophysiology (EP) – Our EP Lab provides state-of-the-art diagnosis and treatments for patients

with irregular heart rhythms (arrhythmias).

• Advanced Heart Failure Program – We offer comprehensive diagnosis, treatment and management

to help patients achieve the best possible quality of life and minimize the need for hospitalization.

The high quality of our physicians and staff is matched by our state-of-the-art facilities:

• The most technologically advanced cardiac operating rooms in the region

• An intensive care unit (ICU) just for heart and vascular patients, staffed by a specialized team of critical

care nurses, cardiologists, and cardiac and vascular surgeons

• eICU technology, through which critical care physicians use voice, data and video technology to enhance

the around-the-clock patient care provided by the ICU bedside staff

• A dedicated post-ICU cardiac step-down unit with a care team specially trained in heart and vascular

conditions

Expertise for All Types of Heart Problems

“Being a patient of the Afibprogram changed my life. I feel great and I owe thatto UMass Memorial. ”

~ Peggy Corsi, Dudley, MAAtrial Fibrillation Patient

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“The quick diagnosis of a heart attackby staff at Clinton Hospital and gettingsent directly to the Medical Center foran angioplasty saved my life.”

~ Jeffrey Schumacher, Lancaster, MA Interventional Cardiology Patient

• Our patients do exceptionally well. At our Medical Center, our heart attack outcomes place us among

the nation’s best hospitals.

• We have Central New England’s most experienced heart and vascular team. Specialists across our

UMass Memorial hospitals not only care for more patients than any other hospital or system in Central New

England, but also more than at most other facilities in the nation.

• You receive complete care.We provide all the services you need, from preventive care to accurate

diagnosis through treatment to cardiac rehabilitation tailored to your recovery goals and lifestyle, at a

location that is convenient to you.

• We offer advanced treatment options for all cardiac conditions.We use leading-edge technology and

advanced surgical and less invasive techniques in treating your disease.

• Highly trained nurses care for you. Inpatient care for our patients is delivered at our Medical Center by a

team of nurses with extensive specialty training and experience in cardiovascular conditions.

• Patient- and family-centered care is our priority. Many of our UMass Memorial hospitals offer services

including nutrition counseling, stress management, smoking cessation and support groups.

• You have access to new treatments. Our physicians are also researchers and make life-changing

discoveries available to our patients.

• The advantages of a teaching hospital are yours. Our partnership with the University of Massachusetts

Medical School means our physicians remain up-to-date on the latest treatments and techniques because

many of them are teaching the next generation of doctors.

• You receive the benefits of a network of heart and vascular care providers.Whether you see a

private cardiologist affiliated with UMass Memorial Health Care or one of our specialists, you can be sure

they are dedicated to delivering the best care.

• Ours is a regional system for heart attack care. Community hospitals, emergency medical services and

our center work together so patients who suffer a STEMI (a type of heart attack) receive the fastest, most

appropriate care.

• You experience close-to-home convenience. You don’t have to travel into Boston to receive high-quality

heart and vascular care. It’s all right here.

Why Choose Us for Your Heart and Vascular Care?

Patricia Mulcahy, RN, checks vital

signs of a patient in our new

Ambulatory Care Center.

Collaboration between

Marlborough Hospital and the

Medical Center saved James’ life.

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Local, Regional and National Recognition

• According to the U.S. Centers for Medicare and Medicaid Services (CMS), UMass Memorial Medical

Center has ranked fourth in Massachusetts for surviving a heart attack for four years in a row. Two of the

top four hospitals in Massachusetts for surviving a heart attack are part of UMass Memorial Health Care

(UMass Memorial Medical Center and HealthAlliance Hospital). We deliver exceptional care — and we have

the patient success stories to prove it.

• The Society of Thoracic Surgeons has awarded UMass Memorial three stars (its highest designation) for

cardiac surgery for five years in a row, and ranks us among the top 12 percent of heart surgery programs

nationwide.

• Our success rate for patients having isolated coronary artery bypass surgery in 2010 was 100 percent. And

since 2006, our success rate has been consistently better than the annual average rate set by the Society of

Thoracic Surgeons.

• HealthGrades, the leading independent health care ratings company, has ranked UMass Memorial among

the top five percent in the nation for overall cardiac services and cardiac surgery for two years in a row, and

for coronary interventional procedures for three years in a row.

• Our Cardiac Surgery Program received the 2009 Betsy Lehman Patient Safety Recognition Award from

the Betsy Lehman Center for Patient Safety and Medical Error Reduction, a nod to our culture of safety.

• Our vascular surgeons were the first in New England to use branched endovascular grafts for treating

specific types of aneurysms. And our Code Rupture Program for treating patients with symptomatic or

ruptured abdominal aortic aneurysms (AAA) has reduced by half the mortality for this challenging condition.

• Our Cardiac Surgery Program received a three-star rating for heart bypass surgery from Consumer

Reports magazine— a rating above the national average. The Medical Center’s program is one of only 81

nationwide to receive this rating based on overall performance, complications and other quality measures.

“My credit goes to the doctors, nursesand everyone involved in my care. I wouldn’t be here if it wasn’t for theUMass Memorial team.”

~ James Bourdelais, Marlborough, MAInterventional Cardiology Patient

But Don’t Just Take Our Word for It

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“Everyone was so involved, professional andcommitted to my success it motivated meto change my lifestyle for the better. Iwould recommend the program to anyone.”

~ Rick Gonzales, Spencer, MACardiac Rehabilitation Patient

Turn to Us with Confidence

At the UMass Memorial Health Care Heart and Vascular Center of Excellence, we’re committed to

helping you lead a longer, healthier life. When you turn to us, you can feel confident that you’ll receive

the highest-quality heart care from a respected team of experienced cardiologists, cardiac and vascular

surgeons, and specially trained nurses. You’ll have access to the most advanced diagnostic and

treatment resources. And it’s all right here, close to home.

For more information about the care we provide at each of our hospitals, visit us at

www.umassmemorial.org/heart.

To schedule an outpatient appointment at the UMass Memorial Heart and Vascular Center of

Excellence, please call 888-358-6277.

To see Heart and Vascular Center of Excellence patient testimonial videos go to

www.youtube.com/umassmemorial.

Daniel Carlucci, MD, performs a

routine stress test on Richard Gabriel

to ensure optimal heart health.

Member Hospitals: UMass Memorial Medical Center (Physician Referrals: 800-431-5151)

Clinton Hospital • HealthAlliance Hospital • Marlborough Hospital • Wing Memorial Hospital and Medical Centers

Member Hospitals: Clinton Hospital • HealthAlliance Hospital • Marlborough Hospital • UMass Memorial Medical Center

Wing Memorial Hospital and Medical Centers

UMassMemorialHealth Care

www.umassmed.edu www.umassmemorial.org

The UMass Memorial Health Care Heart and Vascular Center of Excellence is a national leader

in safety and high-quality care. Our patients benefit from the region’s most extensive resources

for managing all types of heart and vascular disease. And we have a proven track record of

superior results.

Our experienced team of physicians and surgeons and highly trained nurses ensure that our

at-risk patients receive unmatched preventive care that keeps them well. In emergencies, our

patients receive fast, lifesaving care that is truly second to none. We then help them return to

optimal health through the most advanced and comprehensive follow-up care available.

Combining the expertise of our teaching and research partner, the University of Massachusetts

Medical School, with our member and affiliate community hospitals, the Heart and Vascular

Center of Excellence is the best choice for a healthy heart.

www.umassmemorial.org/heart Tel: 888-358-6277

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