understanding and working with others
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Understanding and Working with Others. Jordi Roman, Wendy Rich , Leigh Jones Teacher Leadership Academy. Welcome and Introductions. People Hunt. Debrief. NC Teacher Evaluation Process Standard II: Demonstrating knowledge of culture and addressing stereotypes. Morning Goals. - PowerPoint PPT PresentationTRANSCRIPT
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Understanding and Working with Others
Jordi Roman, Wendy Rich, Leigh Jones
Teacher Leadership Academy
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Welcome and Introductions
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People Hunt
Debrief
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NC Teacher Evaluation Process Standard II:Demonstrating knowledge of culture and addressing stereotypes
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Morning Goals
Determine participant’s own intercultural conflict resolution style
identify specific cultural differences in conflict style that “make a difference” in participant’s professional activities.Become familiar with your manual
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“How rigidly do we adhere to stereotypes?”
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Mr. Roman visits Ms. Rich. . .
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Think, pair, share
Are the interactions between Mrs. Rich and Maria’s dad appropriate? Why or why not?What non-spoken assumptions impact their communication?What interventions would you propose to “solve” the conflict between Ms. Rich and Maria’s Dad
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Conflict
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“Conflict is culturally grounded-the way we attempt to resolve conflict is learned from the groups we grew up in during our formative years”
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What is the intercultural conflict style – Individual Profile?Describes your preferred approach Comprehensive, scientifically based and validated assessment of different cultural approaches used to resolve conflict ( ICS, page 7).
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What is your intercultural conflict style – Individual Profile? Part IComplete the surveyKey point : think about your preferred approach for resolving conflict situations.For example:
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When resolving conflicts with another party, my preferred approach is to:
A.Talk to someone in authority
4
B.talk to a friend
1Total=5
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What is your intercultural conflict style – Individual Profile? Part II
Tabulate your scoreWhat is:
D/I and E/R scores?
Everything has a . .. Purpose.
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Green sheet
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http://tammysong.files.wordpress.com/2009/04/intercultural-conflict-model1.jpg
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Discussion Engagement
Accommodation Dynamic
45
23
22 23 45
D/I
E/R
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Dot your style. . .
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Discussion Engagement
Accommodation Dynamic
45
23
22 23 45
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GO!
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Break
booklets
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So, what does “it” mean?
Direct/ Indirect Conflict StyleP. 8-9
Emotional Expressiveness/Restraint Conflict Style
10-11
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Share your style with the other members of the group. . .
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Think, Pair and SharePage 14 and 15
1. Is your own conflict style similar to the cultural conflict style of your cultural community?
2.How does this relate to the role play?
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Intercultural Conflict Style Model (Hammer)
DiscussionDirectEmotionally Restrained
EngagementDirectEmotionally Expressive
AccommodationIndirectEmotionally Restrained
DynamicIndirectEmotionally Expressive
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Your turn now
recreate the previous role play (5)AdministratorTeacherParent
Each role will have a different Conflict Style
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How did it feel?
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How do we bridge to the other styles?
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Golden Key to Understanding the Other
What in your experience make you say that? Feel that? Interpret the situation that way?
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Intercultural Conflict Management Skills
Mindful listeningMindful reframingFace-management skillsTrust building skills
and:
Collaborative dialogueCommunication adaptability
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Goals:Become familiar with the manual
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We don’t all smile in the same language. . . But we all love a good laugh.
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Questions and comments?
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Resources
ESL departmenthttp://www.icsinventory.com/What’s Up with Culture? http://www.pacific.edu/sis/culture/
fulbrightonline.org/documents/Conflict_Resolution_Styles.ppt
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Thank you!
Thank you