understanding organizational change
TRANSCRIPT
Organizational Development
Organization Change
Understanding Organization Understanding what is a change Understanding types of change
What are we attempting…
A purpose to exist, survive, serve, to be served An identity of itself People, process, products or services Manufactures or have them manufactured Procures, Uses, Manufactures and Distributes Laws and rules, code and guidelines Policies and Procedures …
Organization – Consists of
A unit, an association, a company, a conglomerate A territory, a vision Markets and it’s constituents Law of the land Environment and it’s use Economic development – domestic and
international A private or public organization …
Organization - Covers
“…in its simplest form is a person or group of people intentionally organized to accomplish an overall, common goal or set of goals…”
“…the process of organizing, planning, leading and controlling resources within an entity with the overall aim of achieving its objectives.
Organization definition
Vision Members of the organization often have some image in their minds about how the
organization should be working, how it should appear when things are going well. Mission
An organization operates according to an overall purpose, or mission. Values
All organizations operate according to overall values, or priorities in the nature of how they carry out their activities. These values are the personality, or culture, of the organization.
Strategic Goals Organizational members often work to achieve several overall accomplishments, or goals,
as they work toward their mission. Systems and Processes that (Hopefully) Are Aligned With Achieving the
Goals Organizations have major subsystems, such as departments, programs, divisions, teams,
etc. Each of these subsystems has a way of doing things to, along with other subsystems, achieve the overall goals of the organization. Often, these systems and processes are define by plans, policies and procedures.
Culture A methods, defined or otherwise, by which people and process interact with each others to
deliver an outcomes and in cases of difference manage / resolve the conflict, problem People
The “human” performers
Organization - Features
Organization – Growth
Organization - Transitions
Organizational - Leadership
Organization - Maturity
Change…
Is a deviation from the current path and performance
Is a problem, is a challenge Is an opportunity, is growth Is a force that influences the impacting body
adopt the force and transition, transform to what is required in the context
Types of Changes
PLANNED CHANGE
UNPLANNED CHANGE
RADICAL CHANGE
TRANSFORMATIONAL CHANGE
Planned change It is a change resulting from a deliberate
decision to alter the organization. Unplanned change
It is imposed on the organization and is often unforeseen. Changes in government regulations and changes in the economy, for example, are often unplanned.
Radical Change It is a process by which firms regain
competitive advantage after it has been lost or threatened significantly. Radical change is divergent, meant to fundamentally change the firm’s processes, systems, structures, strategies, and core values.”
Transformational change Transformational change occurs when
organizations incur drastic changes and must essentially transform themselves. This can occur when an organization faces different technologies, significant changes in supply and demand, unexpected lossesz
Strategic Change Change in the mission (when acquired)
Structural Change Decentralization
Process-oriented Change In manufacturing operations, in process industry like
pharmaceuticals, chemicals, etc. People-oriented Change
Self – actualization (Motivation, Loyalty, Training, Relationships)
Types of Change
Vital to avoid stagnation inside and outside (markets, etc.)
Process not a event, not something that is short Fast especially in present competitive scenario (look
at companies that are not there) Can be directive or participative Natural or adaptive, influenced by nature, by
external forces Incremental or step, not necessarily transformational Interdependent on organizational environment or
culture, allows for change in people
Characteristics of change
Organization-Context
External Forces Macro environment (PEST factors) Micro Environment (Consumers, Suppliers, Stake Holders)
Opportunities & Threats (SWOT)
Internal Forces Internal Environment (Men, Money, Machinery, Materials, Minutes)
Strengths & Weaknesses (SWOT)
Forces of Change
Government Force New laws, rules, guidelines
Technology Faster ,cheaper & more mobile computer
Economic factor Fluctuating interest rate, declining productivity, uncertainties due to inflation or deflation, oil prices etc.
Competition Global competition, mergers & acquisitions, growth of e commerce
Social Trends Internet chat room, retirement of body boomers
Customers Changing need & preference
External Forces for Change
Nature of workforce More cultural diversity; aging population; many new entrant with inadequate skill
System dynamics Technology, dominant group, formal or informal relationship
Inadequacy of admin processes Revision of org goal & objective; rules ;regulations, procedures.
Individual/group speculations Positive factor need, ambitions, potentialities, capabilities, career growth etc.
Structure focused change Downzing,rightsizing,job redesign
Technological changes Changes in equipment, work process, sequence, information processing system, automation
Resources constraints Depletion, non-availability
Internal Forces for Change
On Individuals Job assignment, Job Role, Location, New Skills Redundancy, Promotion, Challenges, New S
On Teams, Groups of People New focus areas, new sets of process, new
sets of tools, New sets of practices, new functions
On Division, ORG New markets, new partners, new territory, etc. New sets of leaderships, new rules and
regulations New sets of leadership,s
Depth of Change
Change in an organization is Necessary as the environment in which it operates is
constantly under focus or pressure to innovate or re-organize or constrained to perform, unable to delivery, etc.
Akin to how humans have evolved and changed and this is contributory too
… Organization evolve
Through an external stimuli or a need generated or through forces of continuous improvement within
And change to provide economic advantage to the society with the changing face of demand-supply
…
In Summary…