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SOPS Resources Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat 41

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Page 1: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

SOPS Resources

Laura Gray, MPHSenior Study Director

User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)Westat

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Page 2: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

SOPS Website

www.ahrq.gov/sops

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Page 3: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

Survey User’s Guides

How to Administer the Surveys• Getting started• Selecting your survey population

• Following data collection procedures

• Conducting web & paper-based surveys

• Optimizing your response rates• Analyzing data and producing reports

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Page 4: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

HSOPS 2.0 Transitioning Guide

Surveys on Patient Safety Culture™

Transitioning to the SOPS™ Hospital Survey Version 2.0: What's Different and What To Expect

Part I: Main Report

Prepared for:

Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 5600 Fishers Lane Rockville, MD 20857 www.ahrq .gov

Contract No. HHSP233201500026I/HHSP23337004T

Prepared by:

Westat, Rockville, MD

Joann Sorra, Ph.D. Theresa Famolaro, M.P.S. , M.S., M.B.A. Naomi Dyer Yount, Ph.D.

AHRQ Publication No. 19-0076-1-EF September 2019

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Page 5: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

Data Entry and Analysis Tool

1. Entering Data

Instructions

Edit Report Cover Sheet

Data Entry

Explanation of Calculations

Interpreting Your Results

Print All*

Export Data**

2. Your Results

s

Composite Measure Results

Item Results

Patient Safety Rating

Number of Events Reported

Survey Comments

Composite Measure Results

Item Results

Patient Safety Rating

Number of Events Reported

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Page 6: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

Action Planning Tool

1. Identify patient safety culture areas for improvement2. Define your goals and selecting your initiative 3. Plan your initiative4. Timeline5. Communicate your action plan

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Page 7: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

Improvement Resources

Improving Patient Safety: Resource Lists for Users of the AHRQ Surveys on Patient Safety Culture

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Page 8: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

SOPS Research References

Published articles organized by topics:• Use of surveys• Patient safety culture improvement• Psychometrics• Linkage analyses• Review of instruments• International studies

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Page 9: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

SOPS Webcasts and Podcast

Recordings Transcripts Slides

www.ahrq.gov/sops/eventsRecent Webcasts include: • Implementation of an Event Reporting System Leads to Improvements in

Patient Safety Culture• Best Practices for Web-Based SOPS Surveys 49

Page 10: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

Technical Assistance & SOPS Updates

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Page 11: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

SOPS Technical Assistance (TA)

General TA [email protected]

• Survey administration

• Survey materials and resources

• International requests

Database TA [email protected]

• Data Entry and Analysis Tool

• Data submission

• Database reports

• Analytic requests

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Page 12: Understanding SOPS Surveys: A Primer for New Users (Webcast) - …€¦ · Getting started • Selecting your survey population • Following data collection procedures • Conducting

SOPS Updates

Sign up for email updates

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