understanding the anametrix cloud-based analytics platform

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White Paper Anametrix Digital Analytics Data Security and Client Privacy Overview

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Page 1: Understanding the Anametrix Cloud-based Analytics Platform

White Paper

Anametrix Digital AnalyticsData Security and Client Privacy Overview

Page 2: Understanding the Anametrix Cloud-based Analytics Platform

OverviewAnametrix is committed to fully safeguarding our clients’ data, both in terms of providing the maximum data security

provisions available as well as internal procedures and practices for ensuring client privacy. Our team of industry experts

uses state-of-the-art technology, binding contractual provisions, and rigorous information handling practices based on our

many years of experience serving enterprise analytics to the world’s biggest companies.

This white paper explains the ways in which we ensure complete data security and client privacy.

Page 3: Understanding the Anametrix Cloud-based Analytics Platform

TECHNOLOGY AND ENCRYPTION

• 128-bit encryption

• Secure Socket Layer (SSL) and/or site-to-site Virtual Private Network (VPN)

• Dedicated firewall IP tunneling (per request)

• Disaster- and bomb-resistant data centers with state-of-the-art security and 24/7 monitoring

CONTRACTUAL PRIVACY PROTECTION FOR CLIENTS

• Anametrix’ contracts include confidentiality provisions that prohibit disclosing client confidential information, including

client data, except under certain narrowly defined circumstances (as required by law)

• Anametrix does not modify, or disclose to anyone other than a client’s designees, any of its respective client data.

• Anametrix does not access clients’ accounts, including client data, except to maintain the service, prevent or respond

to technical or service problems, at a client’s request in connection with a client support issue, or as required by law.

CODE OF CONDUCT, CONFIDENTIALITY AGREEMENTS AND INFORMATION SECURITY

Policies

Every Anametrix employee and contractor must follow Anametrix’ code of conduct, sign confidentiality agreements and follow

Anametrix’ information security policies.

PRIVACY STATEMENT Anametrix secures your information from unauthorized access, use or disclosure. Anametrix secures the personally identifiable

information you provide on computer servers in a controlled, secure environment, protected from unauthorized access,

use or disclosure. For information collected on our clients’ web sites, Anametrix provides assurances around the types of

information collected, how that information may be used and how that information may be shared.

PRACTICES

Anametrix’ comprehensive privacy and security program includes communicating with personnel and clients about current

issues and best practices.

Anametrix does not sell, rent or lease its client lists to third parties. Anametrix may, from time to time, contact you on behalf of

external business partners about a particular offering that may be of interest to you. In those cases, your unique personally

identifiable information (e-mail, name, address and telephone number) is not transferred to the third party. In addition,

Anametrix may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide

client support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to

provide these services to Anametrix, and they are required to maintain the confidentiality of your information.

Page 4: Understanding the Anametrix Cloud-based Analytics Platform

INTERNAL TRAINING AND COMMUNICATIONS FOR ANAMETRIX PERSONNEL

Anametrix regularly communicates with and trains our personnel about our obligation to safeguard confidential information,

including client data and personal information.

• Anametrix provides classroom training around confidentiality, privacy, and information security for all new employees

during its monthly new hire orientation.

• All Anametrix personnel are required to complete an annual privacy and security training and are tested on the materi-

als presented.

• Anametrix communicates with all personnel about privacy and information security awareness through regular corpo-

rate communications.

ABOUT ANAMETRIXAnametrix transforms businesses with marketing analytics. We collect, analyze and make sense out of data across all marketing channels in real time to enable marketers to discover new truths about customers, prospects and the market at large. Anametrix delivers 360-degree visibility into business data to uncover new trends and hidden correlations, explore new relationships and deliver a bigger and more predictable impact on revenue. Founded in 2010 by the trailblazing web analytics team behind WebSideStory, Anametrix has headquarters in San Diego, Calif.

For more information, visit our Website, Twitter, Facebook, Google+, and our Blog.

Page 5: Understanding the Anametrix Cloud-based Analytics Platform

ABOUT ANAMETRIXAnametrix transforms businesses with marketing analytics. We collect, analyze and make sense out of data across all marketing channels in real time to enable marketers to discover new truths about customers, prospects and the market at large. Anametrix delivers 360-degree visibility into business data to uncover new trends and hidden correlations, explore new relationships and deliver a bigger and more predictable impact on revenue. Founded in 2010 by the trailblazing web analytics team behind WebSideStory, Anametrix has headquarters in San Diego, Calif.

For more information, visit our Website, Twitter, Facebook, Google+, and our Blog.