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Understanding the Office of Inspector General Robin E. Curtis Inspector General City of Houston January 23, 2019 1

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Page 1: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Understanding theOffice of Inspector General

Robin E. Curtis

Inspector General

City of Houston

January 23, 2019 1

Page 2: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Contact Information

Office of the Inspector General

City Hall Annex

900 Bagby, 4th Floor

Phone: (832) 393-6509

Fax: (832) 393-6355

OIG Hotline: (832) 394-5100

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Page 3: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Office of Inspector General

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Have you heard about Nickolai going to the Soviet Union’s Agency to immigrate to America?

Page 4: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

What does the OIG investigate?

A. Discrimination

B. Retaliation

C. Whistleblower Act

D. Fraud, Waste, Abuse

E. Corruption

F. Conflict of Interest

G. Ethics Violations

H. Wage Theft

I. All of the above

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Page 5: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Who does OIG investigate?

▪ City employees

▪ Elected officials

▪ Mayoral appointees (boards, commissions and authorities)

▪ Vendors and contractors

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Page 6: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Who does OIG not Investigate?

- Classified Police Officers

- Civilians Employed by the Houston Police Department

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Page 7: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

How does a complaint get to OIG?

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• Employee Complaint

• Citizen Complaint

• Mayor Referral

• Director Referral

• City Attorney Referral

• Civil Service Commission Referral

Page 8: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Is it difficult to make an OIG complaint?

No, it’s easy

• Form Location on website –http://www.houstontx.gov/legal/oig.html• Sworn Complaint

• As promptly as Possible – Usually within 30 days, but usually not after 180 days

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Page 9: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Discrimination List

Protected characteristic – means an individual’s sex, race, color, ethnicity, national origin, age, familial status, marital status, military status, religion, disability, sexual orientation, genetic information, gender identity, pregnancy, or any other legally protected characteristic.

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Page 10: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Any protected classes you have questions about?

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Page 11: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Multiple Meanings Issues …

1) Harassment

2) Retaliation

3) Hostile Work Environment

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Page 12: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Multiple Meanings of “Harassment”

Workplace Harassment – includes, but is not limited to, any unwelcome verbal, written, or physical conduct that denigrates or shows hostility or aversion toward

a person on the basis of a protected characteristic:

- Casual Usage

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Page 13: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Multiple Meanings of “Harassment”

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- Legal Usage

Page 14: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Multiple Meanings of “Retaliation”

- Casual Usage

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Page 15: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Multiple Meanings of “Retaliation”

- Legal Usage

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Page 16: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Multiple Meanings of “Hostile Work Environment”

- Casual Usage

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Page 17: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Multiple Meanings of “Hostile Work Environment”

- Legal Usage

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Page 18: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

No No’s

• Untruthfulness• Failure to Cooperate• Failure to Provide Information/Documents• Non-OIG Investigation• Retaliation Against Complainant or Witnesses• Discussing OIG Investigations• Keeping Complaint “in house”

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Page 19: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Good Management Practices

• Keep written documentation (especially of employee discipline)

• Report suspected violations to OIG promptly

• Provable consistency is your friend

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Page 20: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

How is an OIG investigation like Fight Club?

First Rule of Fight Club?• Do Not Talk About Fight Club

Second Rule of Fight Club?• Do Not Talk About Fight Club

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Page 21: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

What Happens in an OIG Employee Investigation?

• Complainant Statement

• Documents

• Witness/Respondent Interviews

• Legal Advice to Director

• Follow-Up

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Page 22: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

City Code, Chapter 14-183Employee Standards of Conduct

Employee shall not:• Accept or solicit money or gifts• Take other work that may impair independent

judgment for City • Take extra jobs without written permission• Have private interest conflicting with public trust• Disclose confidential matters• Attempt to use City position for special privilege

for self or others

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Page 23: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

City Code, Chapter 14-183 (cont’d)

• Negotiate future employment with employer doing City business with City conflict

• Represent private person before City, except for free for public concern

• Represent anyone against the City

• Violate ethical rules

• Fail to disclose personal interest

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Page 24: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

May I Accept Gifts?

Gifts

• Don’t ask for ‘em, don’t take ‘em.

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Page 25: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Fraud, Waste, Abuse Examples

- Double-dipping Jobs

- Misconduct with Vendors

- Funny business with P-Cards

- False Receipts

- False Documents

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Page 26: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Conflicts of Interest

• Potential Conflict of Issue Rule of Thumb

- Disclose

- Abstain

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Page 27: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Other OIG Duties?

• Wage Theft

• Whistleblower Act

• Ombudsman

- Independent Police Oversight Board

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Page 28: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Wage Theft Complaint

• A person employed in connection with a City contractor or sub-contractor may file a wage theft complaint with the IG.

• Not City employees: City employees contact Payroll

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Page 29: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

WHISTLEBLOWER ACT

• Different from vanilla retaliation claim

• Only applies to employees who have complained to an “appropriate law enforcement agency”

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Page 30: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

INDEPENDENT POLICE OVERSIGHT BOARD

• Appeals from Internal Affairs

• OIG acts as Ombudsman

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Page 31: Understanding the Office of Inspector Generalhoustontx.gov/ldc/pdfs/Session_2_OIG.pdf•Report suspected violations to OIG promptly •Provable consistency is your friend 19. How is

Questions?

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