understanding work teams_final
TRANSCRIPT
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Understanding WorkTeams
Presented By:09020241046-50
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Parameter Work Group Work Team
Goal Focus on individual goals Focus on team goals
Activity Share information and
perspectives
Discussion, decision
making, problemsolving, and planning
Accountability Individual Individual and mutual
Synergy Neutral(generally) Positive
Skills Random, varied Complementary
Product/Outcome
Individual work products Team work products
Leader , ,Purpose goals approach towork shaped by manager
Purpose, goals,approach to workshaped by team leaderwith team membersConcerns With outcomes of
everyone and challenges
the team faces
With outcomes of
everyone andchallenges the teamfacesRoles and
responsibilities
Define individual roles,responsibilities, and tasks
,Define individual roles,responsibilities and
tasks to help team do;its work often share and
rotate them
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Types of Teams
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Self Managed Teams
Groups of 10 15 peoplewho take on theresponsibilities of theirformer supervisors.
More independent ascompared to problem
solving teams
Include employeemembers performing
related orinterde endent obs.
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Self Managed Teams
Tasks include :Planning and scheduling workAssigning tasks to membersMaking operating decisionsTaking action on problems
Fully self managed teams select their ownmembers and evaluated teams members
It leads to better employee satisfaction butplagued by higher absenteeism andturnover rates
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Cross Functional Teams
Employees from the samehierarchical level but fromdifferent work areas
Used widely today successfullyby many organizations
Effective means for peoplefrom diverse areas toexchange information,develop ideas and solveproblems
Often lead to brainstormingsessions leading to
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Cross Functional Teams
Difficult to handle
Efforts have to be made
towards developingtrust and buildingteamwork.
Used effectively bycompanies like Boeing,IBM, Toyota and Harley-
Davidson to name a
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Virtual Teams
Teams using technologyto tie togetherphysically dispersedmember in order to
achieve a commongoal.
Use communication
links like WAN, videoconferencing or email
Technology makes
world a smaller placeto live in everyday
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A Team-Effectiveness
Model
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Creating Effective Teams
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Creating Effective Teams(contd)
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Key Roles of Teams
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Creating Effective Teams(contd)
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Creating Effective Teams(contd)
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Effects of Group Processes
+
M IN U S
=
:G o a lMaximize Process Gains While
!M in im izin g P ro ce ss Lo sse s
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Creating Effective Teams:Diversity
G rou p D em og rap h yTh e d eg ree to w h ich m em b ers of a g rou p sh are a
, , ,com m on d e m o g rap h ic attrib u te su ch a s ag e sex
, ,ra ce e d u ca tio n a l le v e l o r le n g th o f service in th e
,o rg a n iza tio n a n d th e im p a ct o f th is a ttrib u te o n
turnover
C oh o rts
,In d ivid u a ls w h o a s p a rt o f,a group hold a common
a ttrib u te
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Turning Individuals Into
Team PlayersThe Challenge
National Culture : Individualistic
Organizations : Historically ValueIndividual Achievement
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Shaping Team Players
Selection
Training
Rewards
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Team Player Centric Rewards @Accenture
Rewards
Celebrating Performance
Performance Appraisal
Bonus based on team performance
Smile Cards
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Better ?????
A collection of people is not a team, though
they may learn to function in that way Every Individual has its own personality
characteristics and traits
Teams are only as good as their weakest link
A weak link in a team can hamper the Effective
work that could have been done.
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Me is ME Every Employee has
specific strengths andtraits which can beput very effectively to useif work given to him/herIndividually.
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Me is ME
Instead of Team discussions andconcluding to a Decision .IndividualDecisions are much Result Oriented.
Pooled interdependence exists whenteam members may workindependently and simply combinetheir efforts to create the teamsoutput.
Exists when team members may work
independently and simply combinetheir efforts to create the teams out ut
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But How do we Know WhenAlone and when NOT .
Individual Work when Privacy is needed
High Performance required
Highly motivated and skilled person
Task Independence
When a large Task is to be done. Team isImportant
Team-based or anizations have more
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THERE IS ONLY
ONE CEO in acompany
...NOT TWO
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BUT.TWO ARE ALWAYS
BETTER THANONE.
AND WE ALL KNOW
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EAM IS ALWAYS BETTER THANK YOU
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