unhcr/ecentre/interworks - emergency management training1.1.1. travel & vehicle security session...
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UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.1.
Travel & Vehicle Travel & Vehicle SecuritySecurity
Session 3.4.
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.2.
INTERNATIONAL TRAVEL INTERNATIONAL TRAVEL CONSIDERATIONSCONSIDERATIONS
CHECK COUNTRY SECURITY PHASECHECK COUNTRY SECURITY PHASE OBTAIN SECURITY CLEARANCEOBTAIN SECURITY CLEARANCE ADVISE AGENCY OFFICE AT ADVISE AGENCY OFFICE AT
DESTINATION OF ARRIVAL & LOCAL DESTINATION OF ARRIVAL & LOCAL CONTACT NUMBERSCONTACT NUMBERS
ADVISE YOUR OFFICE OF TRAVEL ADVISE YOUR OFFICE OF TRAVEL PLANS AND CHANGESPLANS AND CHANGES
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.3.
INTERNATIONAL TRAVEL INTERNATIONAL TRAVEL CONSIDERATIONSCONSIDERATIONS
AT AIRPORTS - STAY CALM - DON’T RUSHAT AIRPORTS - STAY CALM - DON’T RUSH STAY ALERT - WATCH YOUR LUGGAGESTAY ALERT - WATCH YOUR LUGGAGE ALWAYS KEEP TRAVEL DOCUMENTS WITH YOUALWAYS KEEP TRAVEL DOCUMENTS WITH YOU PHOTOCOPY IMPORTANT PERSONAL PAPERS PHOTOCOPY IMPORTANT PERSONAL PAPERS
BEFORE DEPARTUREBEFORE DEPARTURE SCHEDULE DIRECT FLIGHTS-IF POSSIBLESCHEDULE DIRECT FLIGHTS-IF POSSIBLE MOVE TO SAFE AREAS QUICKLYMOVE TO SAFE AREAS QUICKLY
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.4.
INTERNATIONAL TRAVEL INTERNATIONAL TRAVEL CONSIDERATIONSCONSIDERATIONS
IF BEING MET AT AIRPORT GET NAME OF IF BEING MET AT AIRPORT GET NAME OF PERSON/DRIVERPERSON/DRIVER
STAY IN HOTELS WITH GOOD SECURITY STAY IN HOTELS WITH GOOD SECURITY ASK FOR ROOM BY ELEVATOR(WOMEN)ASK FOR ROOM BY ELEVATOR(WOMEN) KEEP DOORS LOCKED & CURTAINS CLOSEDKEEP DOORS LOCKED & CURTAINS CLOSED GET & USE RUBBER DOOR STOP FOR GET & USE RUBBER DOOR STOP FOR
HOTEL DOORHOTEL DOOR
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.5.
INTERNATIONAL TRAVEL INTERNATIONAL TRAVEL CONSIDERATIONSCONSIDERATIONS
IDENTIFY FIRE ESCAPE ROUTES AND KNOW HOW IDENTIFY FIRE ESCAPE ROUTES AND KNOW HOW USE IN EMERGENCYUSE IN EMERGENCY
ONLY PARK IN WELL-LIT AREASONLY PARK IN WELL-LIT AREAS REMOVE NAME TAG WHEN YOU DEPART REMOVE NAME TAG WHEN YOU DEPART
CONFERENCE AREASCONFERENCE AREAS BEWARE OF BLACK MARKETEERS & CON BEWARE OF BLACK MARKETEERS & CON
ARTISTSARTISTS DO NOT GO ANYWHERE WITH PEOPLE POSING DO NOT GO ANYWHERE WITH PEOPLE POSING
AS POLICE/SECURITY GET FRONT DESK AS POLICE/SECURITY GET FRONT DESK ASSISTANCEASSISTANCE
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.6.
TRAVEL “DON’TS”TRAVEL “DON’TS”
STAY ON GROUND FLOOR - (2 TO 7)STAY ON GROUND FLOOR - (2 TO 7) OPEN DOOR TO STRANGERS - USE:OPEN DOOR TO STRANGERS - USE:
VIEWERVIEWER DOOR CHAIN OR LOOPDOOR CHAIN OR LOOP RUBBER DOOR STOPRUBBER DOOR STOP
ENTER ROOM IF DOOR IS UNLOCKEDENTER ROOM IF DOOR IS UNLOCKED LEAVE “PLEASE CLEAN ROOM” SIGN ON LEAVE “PLEASE CLEAN ROOM” SIGN ON
DOOR - IT ANNOUNCES YOU ARE OUT - DOOR - IT ANNOUNCES YOU ARE OUT - CALL HOUSEKEEPING.CALL HOUSEKEEPING.
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.7.
TRAVEL AT COUNTRY DUTY TRAVEL AT COUNTRY DUTY STATIONSTATION
““TRAVEL TO THE FIELD”TRAVEL TO THE FIELD”
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.8.
THREATSTHREATS
ACCIDENTACCIDENT BREAKDOWNBREAKDOWN CHECKPOINTSCHECKPOINTS ARMED HOLDUPARMED HOLDUP HIJACKINGHIJACKING
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.9.
CONSIDERATIONSCONSIDERATIONS
GET AUTHORIZATIONGET AUTHORIZATION GET UPDATE ON SECURITY SITUATIONGET UPDATE ON SECURITY SITUATION TELL OFFICE YOUR TRAVEL PLANSTELL OFFICE YOUR TRAVEL PLANS PREPARE - MAKE CHECKLISTPREPARE - MAKE CHECKLIST RESEARCH ROUTERESEARCH ROUTE
MEASURE DISTANCEMEASURE DISTANCE DIVIDE INTO LEGSDIVIDE INTO LEGS COMMUNICATIONS EQUIPMENTCOMMUNICATIONS EQUIPMENT
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.10.
CONSIDERATIONSCONSIDERATIONS
NEVER TRAVEL ALONE - BUDDY SYSTEMNEVER TRAVEL ALONE - BUDDY SYSTEM GO IN CONVOY - IF POSSIBLEGO IN CONVOY - IF POSSIBLE VEHICLE PREPARED - DON’T ASSUMEVEHICLE PREPARED - DON’T ASSUME
TOOL KIT/FIRST AID KITTOOL KIT/FIRST AID KIT SPARE PARTS KITSPARE PARTS KIT OPERATIONAL HF & VHF RADIOSOPERATIONAL HF & VHF RADIOS
EMERGENCY ACTION PROCEDURESEMERGENCY ACTION PROCEDURES NO HITCHHIKERSNO HITCHHIKERS
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.11.
CONSIDERATIONSCONSIDERATIONS
PERIODIC OFFICE CONTACTPERIODIC OFFICE CONTACT SCHEDULED RADIO CHECKSSCHEDULED RADIO CHECKS LOCATION PROGRESS REPORTINGLOCATION PROGRESS REPORTING TELEPHONE- KNOW HOW TO USE & HAVE TELEPHONE- KNOW HOW TO USE & HAVE
CHANGECHANGE
TAKE A GUIDE/ESCORT IF IN DOUBTTAKE A GUIDE/ESCORT IF IN DOUBT
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.12.
VEHICLE EMERGENCY KITVEHICLE EMERGENCY KIT
SPARE TIRE(S)SPARE TIRE(S) JACKJACK TOOL KITTOOL KIT TOW ROPE OR CHAIN (IF NO TOW ROPE OR CHAIN (IF NO
ELECTRIC WINCH)ELECTRIC WINCH) SHORT HANDLE SHOVELSHORT HANDLE SHOVEL LUMBER STRIPSLUMBER STRIPS SPARE FUEL & WATERSPARE FUEL & WATER EMERGENCY FOOD & EMERGENCY FOOD &
DRINKING WATERDRINKING WATER FIRST AID KITFIRST AID KIT SPARE PARTSSPARE PARTS
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.13.
EMERGENCY SPARE PARTS KITEMERGENCY SPARE PARTS KIT
FUSES FUSES BULBSBULBS RADIATOR HOSES & RADIATOR HOSES &
CLAMPSCLAMPS DISTRIBUTOR CAP & DISTRIBUTOR CAP &
POINTSPOINTS BELTS (FAN & AC)BELTS (FAN & AC) AIR FILTERAIR FILTER OIL FILTEROIL FILTER
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.14.
IF YOU HAVE A DRIVERIF YOU HAVE A DRIVER
MAKE SURE IT IS THE SAME PERSONMAKE SURE IT IS THE SAME PERSON VERIFY ID OF NEW DRIVERVERIFY ID OF NEW DRIVER DRIVER STAYS WITH VEHICLE AT ALL TIMES DRIVER STAYS WITH VEHICLE AT ALL TIMES
(DEPENDING ON SITUATION)(DEPENDING ON SITUATION) DRIVER SAFETY & EMERGENCY ACTION DRIVER SAFETY & EMERGENCY ACTION
BRIEFINGBRIEFING COMMUNICATIONS TRAININGCOMMUNICATIONS TRAINING
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.15.
KNOW THE RISKSKNOW THE RISKS
ALWAYS BE PREPAREDALWAYS BE PREPARED
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.16.
““WARNING SIGNALSWARNING SIGNALS””
VISUALVISUAL PEOPLEPEOPLE VEHICLESVEHICLES ROAD ROAD
CONSTRUCTIONCONSTRUCTION
AUDIOAUDIO TALK-RUMORSTALK-RUMORS GUNFIREGUNFIRE SILENCESILENCE
INTUITIONINTUITION BEHAVIOURBEHAVIOUR
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.17.
EMERGENCY ACTIONSEMERGENCY ACTIONS
““WHAT SHOULD YOU DO”WHAT SHOULD YOU DO”
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.18.
ACCIDENTACCIDENT
STAY CALM - DON’T PANICSTAY CALM - DON’T PANIC AVOID FURTHER DAMAGE - GET OFF ROADAVOID FURTHER DAMAGE - GET OFF ROAD APPLY FIRST AID - IF REQUIREDAPPLY FIRST AID - IF REQUIRED CALL FOR HELPCALL FOR HELP
RADIORADIO TELEPHONETELEPHONE
OBTAIN POLICE ASSISTANCE - REPORTOBTAIN POLICE ASSISTANCE - REPORT WAIT FOR UN ASSISTANCE AT SCENE OR MOVE WAIT FOR UN ASSISTANCE AT SCENE OR MOVE
TO SAFE LOCATION AND WAITTO SAFE LOCATION AND WAIT
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.19.
BREAKDOWNBREAKDOWN
STAY CALM - DON’T PANICSTAY CALM - DON’T PANIC AVOID FURTHER DANGER - MOVE OFF ROADAVOID FURTHER DANGER - MOVE OFF ROAD ATTEMPT TO GET VEHICLE OPERATIONAL - TOOL ATTEMPT TO GET VEHICLE OPERATIONAL - TOOL
AND SPARE PARTS KITAND SPARE PARTS KIT CALL FOR HELPCALL FOR HELP
RADIORADIO TELEPHONETELEPHONE
WAIT FOR ASSISTANCE OR MOVE TO ANOTHER WAIT FOR ASSISTANCE OR MOVE TO ANOTHER SAFE LOCATIONSAFE LOCATION
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.20.
CHECKPOINTSCHECKPOINTS
REDUCE SPEED - SLOWREDUCE SPEED - SLOW DON’T STOP UNLESS ASKED TODON’T STOP UNLESS ASKED TO WINDOW DOWN NO MORE THAN 1”WINDOW DOWN NO MORE THAN 1” BE FRIENDLY/COURTEOUSBE FRIENDLY/COURTEOUS SHOW ID IF ASKED - DO NOT SURRENDERSHOW ID IF ASKED - DO NOT SURRENDER STAY IN VEHICLE UNLESS ORDERED OUTSTAY IN VEHICLE UNLESS ORDERED OUT OBSERVE ANY SEARCH OF VEHICLE - THEFT OR OBSERVE ANY SEARCH OF VEHICLE - THEFT OR
PLANTINGPLANTING PROTEST REMOVAL OF PERSONAL ITEMS - BUT DO PROTEST REMOVAL OF PERSONAL ITEMS - BUT DO
NOT RESISTNOT RESIST
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.21.
ANTI-THEFT GUIDELINESANTI-THEFT GUIDELINES
PROTECTED PARKINGPROTECTED PARKING KEYSKEYS
ALWAYS CONTROLALWAYS CONTROL RELEASE TO AUTHORIZED DRIVERS ONLYRELEASE TO AUTHORIZED DRIVERS ONLY USE REPUTABLE GARAGE FOR REPAIRSUSE REPUTABLE GARAGE FOR REPAIRS
VEHICLE TYPE - “HI-VIS” TARGETVEHICLE TYPE - “HI-VIS” TARGET ALARMSALARMS
TIMERTIMER MAINTENANCEMAINTENANCE
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.22.
ANTI-THEFT GUIDELINESANTI-THEFT GUIDELINES
CUT-OFF SYSTEMSCUT-OFF SYSTEMS CAN BE BY-PASSEDCAN BE BY-PASSED EFFECT ON THIEVES (INCREASES DANGER)EFFECT ON THIEVES (INCREASES DANGER)
EQUIPMENT REMOVALEQUIPMENT REMOVAL LOCKING DEVICESLOCKING DEVICES
STEEL BAR (“THE CLUB”)STEEL BAR (“THE CLUB”) GEAR SHIFT LOCKING MECHANISM GEAR SHIFT LOCKING MECHANISM
DO NO LEAVE PROPERTY IN VIEWDO NO LEAVE PROPERTY IN VIEW
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.23.
ANTI-HIJACKING GUIDELINESANTI-HIJACKING GUIDELINES
YOU AND YOUR VEHICLE ARE THE TARGETSYOU AND YOUR VEHICLE ARE THE TARGETS KNOW LOCAL TECHNIQUESKNOW LOCAL TECHNIQUES AVOID TRAVEL AFTER DARKAVOID TRAVEL AFTER DARK BE ALERT NEAR OFFICE, RESIDENCE, TRAFFIC BE ALERT NEAR OFFICE, RESIDENCE, TRAFFIC
LIGHTS & STOP SIGNSLIGHTS & STOP SIGNS RED LIGHT - SLOW DOWN BEFORE GETTING TO RED LIGHT - SLOW DOWN BEFORE GETTING TO
LIGHTLIGHT NEVER SET A PATTERN (TIME OR ROUTE)NEVER SET A PATTERN (TIME OR ROUTE) AVOID TRAVELING ALONEAVOID TRAVELING ALONE TRAVEL WITH OTHER VEHICLESTRAVEL WITH OTHER VEHICLES
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.24.
ANTI-HIJACKING GUIDELINESANTI-HIJACKING GUIDELINES
LOCK DOORS & WINDOWS LOCK DOORS & WINDOWS KEEP VEHICLE IN GOOD OPERATING KEEP VEHICLE IN GOOD OPERATING
CONDITIONCONDITION DO NOT “TAIL GATE” - LEAVE SPACE DO NOT “TAIL GATE” - LEAVE SPACE
BETWEEN YOU AND OTHER VEHICLESBETWEEN YOU AND OTHER VEHICLES
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.25.
INDICATORSINDICATORS
VEHICLE WITH TWO/MORE OCCUPANTSVEHICLE WITH TWO/MORE OCCUPANTS FOLLOWING CLOSELYFOLLOWING CLOSELY ALONGSIDEALONGSIDE MAINTAINING SAME SPEEDMAINTAINING SAME SPEED
ANIMATED GESTURES OR CONVERSATION ANIMATED GESTURES OR CONVERSATION AMONG OCCUPANTSAMONG OCCUPANTS
VEHICLE TRAILING - NOT OVERTAKINGVEHICLE TRAILING - NOT OVERTAKING SUSPICIOUS PERSON LOITERING ALONG SUSPICIOUS PERSON LOITERING ALONG
ROADROAD
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.26.
INDICATORSINDICATORS
VEHICLE BUMPS OR RAMS YOUR VEHICLE BUMPS OR RAMS YOUR VEHICLEVEHICLE
HASTY BARRIER IN THE ROADHASTY BARRIER IN THE ROAD UNEXPECTED DETOURUNEXPECTED DETOUR
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.27.
ACTIONS DURING HIJACKINGACTIONS DURING HIJACKING
EVASIVE ACTION - JUDGMENT CALLEVASIVE ACTION - JUDGMENT CALL NO ESCAPE - STOPNO ESCAPE - STOP
DO NOT RESISTDO NOT RESIST KEEP HANDS IN VIEWKEEP HANDS IN VIEW NO SUDDEN MOVESNO SUDDEN MOVES
EXPLAIN WHAT YOU ARE DOINGEXPLAIN WHAT YOU ARE DOING CARE WHEN RELEASING SEAT BELTCARE WHEN RELEASING SEAT BELT
COMPLY WITH HIJACKER DEMANDSCOMPLY WITH HIJACKER DEMANDS
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.28.
ACTIONS DURING HIJACKINGACTIONS DURING HIJACKING
SURRENDER PERSONAL ITEMS SURRENDER PERSONAL ITEMS DO NOT LOOK AT HIJACKERDO NOT LOOK AT HIJACKER DO NOT PROVOKE HIJACKERDO NOT PROVOKE HIJACKER
NO ANGERNO ANGER NO RUDE REMARKSNO RUDE REMARKS
MAIN OBJECTIVE IS GET AWAY SAFELYMAIN OBJECTIVE IS GET AWAY SAFELY IMMEDIATELY REPORT INCIDENTIMMEDIATELY REPORT INCIDENT
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.29.
EVASIVE ACTIONEVASIVE ACTION
SPLIT SECOND DECISIONSPLIT SECOND DECISION MUST BE WILLING TOMUST BE WILLING TO
DAMAGE PROPERTYDAMAGE PROPERTY VIOLATE TRAFFIC LAWSVIOLATE TRAFFIC LAWS RISK INJURYRISK INJURY
ALWAYS WEAR SEAT BELTALWAYS WEAR SEAT BELT DO NOT FOLLOW CARS TOO CLOSELY - DO NOT FOLLOW CARS TOO CLOSELY -
LEAVE ROOM FOR MANOEUVERLEAVE ROOM FOR MANOEUVER
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.30.
REMEMBERREMEMBER ALWAYS THINK & PLAN AHEADALWAYS THINK & PLAN AHEAD IN HIGH RISK AREASIN HIGH RISK AREAS
REMAIN ALERTREMAIN ALERT BE OBSERVANTBE OBSERVANT DO NOT TALK TO PASSENGERSDO NOT TALK TO PASSENGERS
KNOW LOCATION OF SAFE AREASKNOW LOCATION OF SAFE AREAS KNOW LIMITS OF YOUR VEHICLEKNOW LIMITS OF YOUR VEHICLE KEEP GOING IF VEHICLE DAMAGEDKEEP GOING IF VEHICLE DAMAGED COPY OF VEHICLE DOCUMENTS IN SAFE PLACECOPY OF VEHICLE DOCUMENTS IN SAFE PLACE DO NOT STORE VALUABLES IN VEHICLEDO NOT STORE VALUABLES IN VEHICLE
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.31.
SURVIVALSURVIVAL
LOSTLOST ISOLATED - COMBAT OR WEATHERISOLATED - COMBAT OR WEATHER ACCIDENTACCIDENT ABANDONED - LEFT BEHINDABANDONED - LEFT BEHIND
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.32.
WHAT TO DO WHAT TO DO ?? DON’T PANIC - STAY CALMDON’T PANIC - STAY CALM ATTEMPT TO DETERMINE YOUR LOCATION AND ATTEMPT TO DETERMINE YOUR LOCATION AND
DIRECTION OF TRAVEL - COMPASS, MAP, GPS.DIRECTION OF TRAVEL - COMPASS, MAP, GPS. SHELTER YOURSELF:SHELTER YOURSELF:
OUT OF WINDOUT OF WIND INTO NATURAL SHELTERINTO NATURAL SHELTER COVERCOVER
EAT/DRINK - ENERGYEAT/DRINK - ENERGY ANALYZE SITUATION - DECIDE TO STAY OR MOVE ANALYZE SITUATION - DECIDE TO STAY OR MOVE
UNHCR/eCentre/InterWorks - Emergency Management Training
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Planning and PreparationPlanning and Preparation
PARAMOUNT !PARAMOUNT !
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.34.
WHAT TO DO IN AN AIRLINE WHAT TO DO IN AN AIRLINE HIJACKINGHIJACKING
a)a) Get rid of anything that you cannot explain or Get rid of anything that you cannot explain or which might offendwhich might offend
b)b) Try to remain calm and obey the hijackers;Try to remain calm and obey the hijackers;c)c) Have your passport protected with a leather Have your passport protected with a leather
passport case to make nationality less prominent;passport case to make nationality less prominent;d)d) If you are asked questions by the hijackers, If you are asked questions by the hijackers,
respond simply;respond simply;e)e) Do not resist the hijackers;Do not resist the hijackers;f)f) Appear uninterested as to what is going on Appear uninterested as to what is going on
around you. Sleep, read a bookaround you. Sleep, read a book
UNHCR/eCentre/InterWorks - Emergency Management Training 1.1.35.
g)g) If you speak the hijacker's language, do not If you speak the hijacker's language, do not make this fact known - acquire information by make this fact known - acquire information by listening to the hijacker's conversationlistening to the hijacker's conversation
h)h) Do not appear sullen or uncommunicative.Do not appear sullen or uncommunicative.i)i) Try to maintain your composure.Try to maintain your composure.j)j) Attempt to do exercises in your seat if Attempt to do exercises in your seat if
situation lastssituation lastsk)k) If rescue attempt, slide down, or get on the If rescue attempt, slide down, or get on the
floor. Cover your head and armsfloor. Cover your head and arms
WHAT TO DO IN AN AIRLINE WHAT TO DO IN AN AIRLINE HIJACKINGHIJACKING