unhcr/ecentre/interworks - emergency management training4.1.1. simulation session 4.1

UNHCR/eCentre/InterWorks - Emergency Management Training 4.1.1.

SIMULATIONSIMULATIONSession 4.1.


Simulation ObjectivesSimulation Objectives

1.1. Simulate an actual refugee emergency situationSimulate an actual refugee emergency situation

2.2. Identify key issues associated with refugee relief Identify key issues associated with refugee relief operationsoperations

3.3. Provide concept of protection and emergency relief Provide concept of protection and emergency relief operations as a whole, a set of systemsoperations as a whole, a set of systems

4.4. To raise awareness of the “Management Environment” To raise awareness of the “Management Environment” and the constraints on managersand the constraints on managers

5.5. To provide a common reference point for the rest of To provide a common reference point for the rest of the workshopthe workshop


Required ActivitiesRequired Activities

Regular reportsRegular reports Ordering food and medicinesOrdering food and medicines Arranging shipmentsArranging shipments Arranging distribution, Arranging distribution, accountingaccounting TeamworkTeamwork


Map of SuremiaMap of SuremiaAirport or Landing Strip

Mountains

Sea

Unpaved Roads

National Borders

Paved Roads

River

Vares

Turos

Xynas

Wasaville

Umaras

Riv

er

Was

ser

TULERA

MARDON

0 50 100 150

kilometers

SUREMIA


Food MovementFood MovementPossible Delivery Routes Within and Into SuremiaPossible Delivery Routes Within and Into Suremia

UNHCR/EQMD/EWFP/E

OSPSARR

UNHCR/BOWFP/SHQ

TurosSARR

RegionalWarehouse

Umaras

SARR/DC

XynasSARR/DC

UNHCR/SOQMD/SHQ

SARR/DC

XynasRefugees

WasavilleRefugees

UmarasRefugees

Wasaville

SCAD

SCAD


Medical MovementsMedical MovementsRoutes by which vaccines must be ordered from and delivered to Routes by which vaccines must be ordered from and delivered to

in Suremiain Suremia

UNHCR/EQMD/EWFP/E

VaresOSP

SARRUNHCR/BOWFP/SHQ Turos

SARRRegional

WarehouseUmaras

SARR/DC

Xynas

SARR/DCUNHCR/SOQMD/SHQ

SARR/DC

XynasRefugees

WasavilleRefugees

UmarasRefugees

Wasaville

OrdersDeliveries

SCAD

SCAD


Flow of FundsFlow of FundsOrganizational links through which funds are made available to Organizational links through which funds are made available to locations in Suremialocations in Suremia

EuropeUNHCR/E

QMD/EWFP/E

VaresOSP

UNHCR/BOSARR

WFP/SHQ

TurosSARR

RegionalWarehouse

Umaras

SARR/DC

Xynas

QMD/SHQUNHCR/SOSARR/DC

SARR/DC

XynasRefugees

S C AD

WasavilleRefugees

UmarasRefugees

Wasaville

MajorDonor


Truck RoutesTruck RoutesTypes of transport to be used between locationsTypes of transport to be used between locations

Donor

Vares

Turos

Umaras

Xynas

Wasaville

any type of truck 10 ton trucksship route


Clock / CalendarClock / Calendar

0800 - 09000800 - 0900 OrientationOrientation0900 - 10000900 - 1000 Month ZeroMonth Zero1000 - 11001000 - 1100 Month OneMonth One1100 - 12001100 - 1200 Month TwoMonth Two1200 - 13001200 - 1300 Month ThreeMonth Three1300 - 14001300 - 1400 Month FourMonth Four1400 - 15001400 - 1500 Month FiveMonth Five1500 - 16001500 - 1600 Month Six Month Six 1600 - 17001600 - 1700 Debriefing Debriefing 1700 1700 AdjournAdjourn


ProceduresProceduresMailMail: deliver/collect your own mail : deliver/collect your own mail to the to the post officepost office

MemosMemos: Simulation Administrator : Simulation Administrator sends certain roles regular memossends certain roles regular memos

Memos on sudden or important changes are Memos on sudden or important changes are also sent outalso sent out


The Mailboxes

NAME

Your name isbelow your box.

NAME

boxabove


Procedures (cont.)Procedures (cont.)

Message formMessage form: white, : white, pinkpink, , yellowyellow

Place Administrator’s yellow copy in Place Administrator’s yellow copy in Administrator’s mail boxAdministrator’s mail box

For Reports: use Message Form but For Reports: use Message Form but label “Report” except UNHCR who label “Report” except UNHCR who

has a Situation Report formhas a Situation Report form

For Orders: use Message Form but For Orders: use Message Form but label “Order”label “Order”



ShipmentsShipments: Envelopes for ship, plane : Envelopes for ship, plane or or truck sent to mailboxes onlytruck sent to mailboxes only

Envelopes Envelopes mustmust be returned to the sender, or be returned to the sender, or the transport will be considered “out of action”the transport will be considered “out of action”

SalesSales: Administrator is responsible for food, : Administrator is responsible for food, truck, ship sales, and vaccine salestruck, ship sales, and vaccine sales

Vaccine has no weight or volumeVaccine has no weight or volume



DistributionsDistributions: To refugees: To refugees

Food or medicine must be Food or medicine must be actually actually handedhanded to them, not to them, not just placed in the mailbox.just placed in the mailbox.

Monthly Calculation ReportMonthly Calculation Report

See formatSee format



Site VisitsSite Visits: Participants are free to make site : Participants are free to make site visits, as stated in role guides -- except in visits, as stated in role guides -- except in Month Zero when you may meet only with Month Zero when you may meet only with staff from your agencystaff from your agency

Additional Supplies: Extra message forms, Additional Supplies: Extra message forms, etc., you can get them from the Simulation etc., you can get them from the Simulation AdministratorAdministrator

Important Concerns:Important Concerns: Review Participant’s Review Participant’s GuideGuide


Who is Who in SuremiaWho is Who in SuremiaRole Name Location Media Media (camera) Major Donor Major Donor WFP/Europe WFP Suremian Office QMD/Europe QMD Suremia UNHCR/Geneva UNHCR/Geneva UNHCR/BO Vares UNHCR/BO Vares UNHCR/BO Vares UNHCR/BO Vares UNHCR/BO Vares UNHCR/SO Xynas OSP OSP SCAD SCAD SARR HQ @ Vares SARR HQ @ Vares SARR DC @ Xynas SARR DC @ Xynas SARR DC @ Wasaville SARR DC @ Wasaville SARR DC @ Umaras SARR DC @ Umaras SARR @ Turos Warehouse SARR @ Turos Warehouse Refugees @ Umaras Refugees @ Umaras Refugees @ Wasaville Refugees @ Wasaville Refugees @ Xynas Refugees @ Xynas UNHCR Monitor


Map of SuremiaMap of Suremia [edit to fit training facility]

Europe (& Simulation Admin)

(2nd Floor)

Refugee Camps:

Umaras: Room 707

Wasaville: Room 806

Xynas:Room 710

OSP

SCAD WFP/SHQ

UNHCR/BO

SARR/HQ

SARR/DC/UMARAS

SARR/DC/WASAVILLE

SARR/WAREHOUSEAT TUROS

SARR/DC/XYNAS

QMD/SHQ

UNHCR/SO

MAJOR DONOR WFP/E

UNHCR/GQMD/E

MEDIA

ADMIN

LUNCHTABLE

Vares Xynas

POST


Wear Your Badge!Wear Your Badge!

MYNAME

Language


Check ListCheck List

Participant guideParticipant guide

role guiderole guide

MapMap

Role listRole list

Calculators, pens, formsCalculators, pens, forms


Synchronize WatchesSynchronize Watches

09000900


Group DiscussionsGroup Discussions

Problems (organizational, refugee Problems (organizational, refugee concerns, etc.) encounteredconcerns, etc.) encountered

Solutions foundSolutions found Opportunities lostOpportunities lost Team management, leadership, Team management, leadership,

communicationscommunications

unhcr/ecentre/interworks - emergency management training4.1.1. simulation session 4.1

Documents

management environment

workshop slide

kilometers suremia slide

emergency relief operations

accounting teamwork

ton trucks ship route

procedures mail

map of suremia airport