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UNICEF, RFP/KAZA/2014/014

REQUEST FOR PROPOSAL (RFP) RFP/KAZA/2014/014

08 December 2014

UNITED NATIONS CHILDREN’S FUND (UNICEF) would like to invite you to submit a proposal for

Consultancy to document Kazakhstan’s experience in building integrated child protection mechanism and establishing family support services.

ONLY FOR INSTITUTIONAL CONSULTANTS

Depending on the type of submission (postal or e-mailed):

POSTAL SUBMISSION (FOR INSTITUTIONAL SUBMISSIONS):

Proposals should be sent to UNICEF KazakhstanAstana, Beibitshilik str, 10-A, Block 1 Attn: Assel Kaliyeva

IMPORTANT – ESSENTIAL INFORMATIONThe reference RFP/KAZA/2014/014 must be shown on the envelope containing the Technical Proposal and on the envelope containing the Price Proposal, as well as on the outer packaging containing both envelopes.

The bid form must be used when replying to this request for proposal. The Proposals MUST be received at the above address by latest 17:00 (Astana time UTC+6:00) on 18 December 2014.

E-MAILED SUBMISSION:

E-MAIL SUBMISSION FROM INSTITUTIONAL CONSULTANTS:Proposals should be sent to: [email protected] CC: [email protected] IMPORTANT – ESSENTIAL INFORMATIONThe following should be ensured in E-mailed submission:The reference RFP/KAZA/2014/014 must be shown in the subject of the e-mail. The Proposals MUST be sent to the above e-mail addresses by latest 17:00 (Astana time UTC+6:00) on 18 December 2014.

Proposals received after the stipulated date and time will be invalidated.It is important that you read all of the provisions of the request for proposal, to ensure that you understand UNICEF’s requirements and can submit a proposal in compliance with them. Note that failure to provide compliant proposals may result in invalidation of your proposal.

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BID FORM

THIS PAGE/BID FORM must be completed, signed and returned to UNICEF Kazakhstan. Bid must be made in accordance with the instructions contained in this Request for Proposal.

TERMS AND CONDITIONS OF CONTRACT

Any Contract or Purchase Order resulting from this INVITATION shall contain UNICEF General Terms and Conditions and any other Specific Terms and Conditions detailed in this INVITATION.

INFORMATION

The Undersigned, having read the Terms and Conditions of RFP/KAZA/2014/014 set out in the attached document, hereby offers to supply the services specified in the schedule at the price or prices quoted, in accordance with any specifications stated and subject to the Terms and Conditions set out or specified in the document.

Signature: _____________________________________

Date: _____________________________________

Name & Title: _____________________________________

Postal Address: _____________________________________

Tel. No.: _____________________________________

E-mail: _____________________________________

Validity of Offer: _____________________________________

Currency of Offer: _____________________________________

THIS REQUEST FOR PROPOSAL HAS BEEN:

PREPARED BY: Assel Kaliyeva, [email protected](To be contacted for additional information)

APPROVED BY: Elvira Begisheva, [email protected]

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1.0 PROCEDURES AND RULES

1.1 ORGANISATIONAL BACKGROUND

UNICEF is the agency of the United Nations mandated to advocate for the protection of children’s rights, to help meet their basic needs and to expand their opportunities to reach their full potential. Guided by the Convention on the Rights of the Child UNICEF strives to establish children’s rights as international standards of behaviour towards children. UNICEF’s role is to mobilise political will and material resources to help countries ensure a “first call for children". UNICEF is committed to ensuring special protection for the most disadvantaged children.

UNICEF carries out its work through its headquarters in New York, 8 regional offices and 125 country offices world-wide. UNICEF also has a research centre in Florence, a supply operation based in Copenhagen and offices in Tokyo and Brussels. UNICEF’s 37 committees raise funds and spread awareness about the organisations mission and work.

1.2 PURPOSE OF THE RFP

The overall purpose of the consultancy is to provide technical assistance to UNICEF Kazakhstan Country Office to document:

the experience of East-Kazakhstan oblast in building integrated child protection services mechanism, and

the development of family support services in the region (Ust-Kamenogorsk and Semey cities) with costing of their components

in order to better understand the success factors, key challenges and opportunities in fulfilling child rights, working with vulnerable families and prevention of social orphanhood to identify their impact on families and children.

1.3. RFP CHANGE POLICY

All requests for formal clarification or queries on this RFP from institutional consultants must be submitted in writing to Assel Kaliyeva via e-mail at [email protected] /via fax at 8 7172 321803 or 326092 with copy to [email protected]. Please make sure that the e-mail or fax mentions the RFP reference number.

Only written inquiries will be entertained. Please be informed that if the question is of common interest, the answer will be shared with all potential RFP bidders.

Erasures or other corrections in the proposal must be explained and the signature of the applicant shown alongside. All changes to a proposal must be received prior to the closing time and date. It must be clearly indicated that it is a modification and supersedes the earlier proposal, or state the changes from the original proposal. Proposals may be withdrawn on written request received from bidders prior to the opening time and date. Bidders are expected to examine all instructions pertaining to the work. Failure to do so will be at bidder’s own risk and disadvantage.

1.4 RFP RESPONSE FORMAT

Full proposals should be submitted in ENGLISH and must be received not later 17:00 (Astana time UTC+6:00) on 18 December 2014 following the below requirements.

IN CASE OF POSTAL SUBMISSION bidders must submit a sealed proposal, with two separate sealed envelopes inside for: a) the Technical Proposal and b) the Price Proposal.

Sealed proposals must be securely closed in suitable envelopes and dispatched to arrive at the UNICEF Country Office indicated no later than the closing time and date. They must be clearly

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marked as follows:

Outer envelope: Name Institutional consultantRFP numberUNICEF KAZAddress

Inner envelope – technical proposal: Name of Institutional consultants, RFP number - technical proposal Inner envelope - price proposal: Name of Institutional consultant, RFP number - price proposal

IN CASE OF E-MAILED SUBMISSIONS the proposals should be attached to the e-mail submission and all attachments (the Technical Proposal and Price Proposal) should be in a non-editable format, for example secure PDF format.

The following should be ensured in E-mailed submission:

The subject line should have reference to RFP number Technical proposal and Price proposal should be attached as separate files in a non-editable format The body of the message should only make reference to Name of company/organisation, RFP number, UNICEF KAZ Should not copy any other UNICEF staff member except those indicated above.

Proposals received in any other manner will be invalidated.

Sealed or e-mailed proposals received prior to the stated closing time and date will be kept unopened. The responsible officers will open technical proposals when the specified time has arrived and no proposal received thereafter will be considered. UNICEF will accept no responsibility for the premature opening of a proposal not properly addressed or identified. Any delays encountered in the mail delivery will be at the risk of the bidder.

1.5 BIDDER RESPONSE

Formal submission requirementsThe formal submission requirements as outlined in this Request for Proposal must be followed, e.g. regarding form and timing of submission, marking of the envelopes, no price information in the technical proposal, etc. Bid FormThe completed and signed bid form must be submitted together with the proposal. Mandatory criteriaAll mandatory (i.e. must/have to/shall/should/will) criteria mentioned throughout this Request for Proposal have to be addressed and met in your proposal. Technical ProposalThe technical proposal should address all aspects and criteria outlined in this Request for Proposal, especially in its statement of work, terms of reference and paragraph 1.10 of this Request for Proposal. However, all these requirements represent a wish list from UNICEF. The bidders are free to suggest/ propose any other solution. UNICEF welcomes new ideas and innovative approaches.

NO PRICE INFORMATION SHOULD BE CONTAINED IN THE TECHNICAL PROPOSAL.

Price ProposalThe price proposal should be as per but not limited to paragraph 1.10 of this Request for Proposal.

1.6 CONFIDENTIAL INFORMATION

Information, which the bidder considers proprietary, should be clearly marked "proprietary", if any, next to the relevant part of the text, and UNICEF will treat such information accordingly.

1.7 RIGHTS OF UNICEF 4


UNICEF reserves the right to accept any proposal, in whole or in part; or, to reject any or all proposals. UNICEF reserves the right to invalidate any Proposal received from a Bidder who has previously failed to perform properly or complete contracts on time, or a Proposal received from a Bidder who, in the opinion of UNICEF, is not in a position to perform the contract. UNICEF shall not be held responsible for any cost incurred by the Bidder in preparing the response to this Request for Proposal. The Bidder agrees to be bound by the decision of UNICEF as to whether her/his proposal meets the requirements stated in this Request for Proposal. Specifically, UNICEF reserves the right to:- contact any or all references supplied by the bidder(s);- request additional supporting or supplementary data (from the bidder(s));- arrange interviews with the bidder(s);- reject any or all proposals submitted;- accept any proposals in whole or in part;- negotiate with the service provider(s) who has/have attained the best rating/ranking, i.e. the one(s) providing the overall best value proposal(s);- contract any number of candidates as required to achieve the overall evaluation objectives.

1.8 PROPOSAL OPENING

Due to the nature of this RFP, there will be no public opening of proposals.

1.9 PROPOSAL EVALUATION

After the opening, each proposal will be assessed first on its technical merits and subsequently on its price. The proposal with the best overall value, composed of technical merit and price, will be recommended for approval. UNICEF will set up an evaluation panel composed of technical UNICEF staff and their conclusions will be forwarded to the internal UNICEF Contracts Review Committee.

The evaluation panel will first evaluate each response for compliance with the requirements of this RFP. Responses deemed not to meet all of the mandatory requirements will be considered non-compliant and rejected at this stage without further consideration. Failure to comply with any of the terms and conditions contained in this RFP, including provision of all required information, may result in a response or proposal being disqualified from further consideration.

The proposals will be evaluated against the following:

CATEGORY POINTS

1.1.1 Overall Response 1-15- Completeness of response - Overall concord between RFP requirements and proposal. 1.2 Professional experience of the institution in the area 1-151.3 Profile of the Consultants and his/her academic qualification 1-151.4 Analytical skills and knowledge of the subject 1-151.5 Proposed Methodology and Approach 1-15

Total Technical 5-75

Only proposals which receive a minimum of 52 points will be considered further.

2. Price Proposal 30%

The total weight allocated for the price component is 30%. The maximum number of points will be allotted to the lowest price proposal that is opened and compared among those individuals who obtain the threshold points in the evaluation of the technical component. All other price proposals

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will receive points in inverse proportion to the lowest price; e.g.:

Max. score for price proposal * Price of lowest priced proposal

Score for price proposal X ----------------------------------------------------------------------------Price of proposal X

Total Technical and Price 100 Pts

UNICEF will award the contract to the vendor whose response is of high quality, clear and meets the projects goals, including:

The price/cost of each of the technically compliant proposals shall be considered only upon evaluation of the above technical criteria.

The bidder will suggest a payment schedule for the Contract, linked to unambiguous Contract milestones. All prices/rates quoted must be exclusive of all taxes as UNICEF is a tax-exempt organization.

1.10 PROPERTY OF UNICEF

This RFP, along with any responses there to, shall be considered the property of UNICEF and the proposals will not be returned to their originators. In submitting this proposal the bidder will accept the decision of UNICEF as to whether the proposal meets the requirements stated in this RFP.

1.11 VALIDITY

Proposal must be valid for a minimum of ninety (90) days from the date of opening of this RFP and must be signed by (all) candidate(s) included in the submission. Bidders are requested to indicate the validity period of their proposal in the Proposal Form. UNICEF may also request for an extension of the validity of the proposal.

1.12 CONTRACTUAL TERMS AND CONDITIONS

The UNICEF Special and General Terms and Conditions are attached and will form part of any contract resulting from this RFP.

1.13 FULL RIGHT TO USE AND SELL

The bidder warrants that it has not and shall not enter into any agreement or arrangement that restrains or restricts UNICEF or the recipient Governments rights to use, sell, dispose of or, otherwise, deal with any item that may be acquired under any resulting Contract.

1.14 PAYMENT TERMS

Payment will be made only upon UNICEF’s acceptance of the work performed in accordance with the contractual milestones. The terms of payment are Net 30 days, after receipt of invoice and acceptance of work. Payment will be effected by bank transfer in the currency of billing. Financial proposals should include proposed stage payments.

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ANNEX I – STATEMENT OF WORK AND TERMS OF REFERENCE

1. INTRODUCTION

UNICEF is the agency of the United Nations mandated to advocate for the protection of children’s rights, to help meet their basic needs and to expand their opportunities to reach their full potential. Guided by the Convention on the Rights of the Child UNICEF strives to establish children’s rights as international standards of behaviour towards children. UNICEF’s role is to mobilise political will and material resources to help countries ensure a “first call for children". UNICEF is committed to ensuring special protection for the most disadvantaged children.

2. BACKGROUND INFORMATION

Kazakhstan is an upper-middle-income country with per capita GDP of nearly USD 13 thousand in 2013. Strong domestic demand, coupled with increased oil output and recovered crop production, boosted economic growth, bringing the country close to reaching a high income status. However, economic growth has not been converted into sustainable social gains for the most vulnerable groups of population. In total, 45% of all children below the age of 18 live below the poverty line (compared to the average of 33% for the total population). The overall situation in the health care sector has improved and Kazakhstan is on track for achieving the Millennium Development Goals health targets.

The number of children without parental care living in public residential care institutions has significantly decreased over the last five years, but there are still 9,653 institutionalized children, of whom 1,302 are children under the age of three. The leading causes of abandonment of children under the age of three include: shortage of financial resources; lack of appropriate housing; lack of required documents for access to benefits and social infrastructure; early pregnancy; negligence of parental duties; lack of basic parenting skills.

Progress has been achieved over the last three years in the prevention of child abandonment with the introduction of social workers in the primary health care in 2011 and reorientation of the role of infant homes towards prevention and family support. Still, there are insufficiently developed medico-social services in perinatology to support the mothers at risk of leaving the child, disfunctionalities of the gatekeeping system and insufficient subsistence means (housing, income) for many vulnerable women. Due to the lack of a strong child protection system, every day a number of children are exposed to violence, exploitation and abuse. Violence and exploitation of children remain acute in schools, institutions and in the community.

The UNICEF’s partnership with Ombudsman, Government and Parliament allowed for effective and coordinated development and modernization of policy and legal framework in child rights protection. The UNICEF Project on introduction of integrated child protection services introduced a clear focus on the child rights and equity in the policy agenda and thus contributed to the acceleration of efforts to address outstanding CRC observations. Child rights violations are now more effectively addressed by the Ombudsman’s office, in cooperation with its government, akimats, CSOs and media. Practical models of integrated child protection services and violence prevention against children have been developed and piloted in East-Kazakhstan oblast, and achieved important results. The close integration of the pilot process into the current strategies, action plans and programmes of the Ministry of Health in particular, enhanced the effectiveness of their results. The overall aim of the integrated child protection mechanism was to reduce the institutionalization of children and address fragmentation of the child protection system by introducing case management-based identification, referral and response mechanisms in the work of responsible akimat departments (education, health, social protection, etc.) and to align their functions by testing an integrated delivery of specialized social services. The model was based on a

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mapping of the child protection system and possible scenarios for reforming the statutory services, carried out by UNICEF in 2010. Four line ministries (Health, Social Protection, Education and Internal Affairs) adopted the 5-step action plan aimed to pilot an integrated child protection mechanism drawing upon the implementation of the Law on specialized social services (2008). The plan included the establishment of inter-agency commissions at the national (ministry), regional and local level to promote training of social workers, particularly for carrying out the assessment of families, and to create a system of comprehensive inter-agency planning for children. In 2011, the action plan started implementation in three pilot areas, i.e. Astana city, Karaganda region and East Kazakhstan region (where inter-agency commissions were set up), a process which was supported by UNICEF through intensive trainings, provision of top level international expertise, development of manuals, toolkits and working protocols, awareness raising and exchange of experience.

From the very beginning, the model was not too popular at local level, where most rayons (districts) and cities opposed to set up inter-agency commissions in the belief that the existing Commissions on Minors (CoM) could carry out this new function. In reality, the CoM lacked skills in engaging with the families and were often taking a punishing, rather than a supportive approach for the adjustment of CoM responsibilities (gatekeeping), membership (inclusion of NGOs and other professionals directly working with families and children in difficult life situations) and working methodologies (according to the concept of ‘filter’ and ‘single window’). UNICEF also provided support in capacity building for taking over the new roles, integration of the CoM into the system of prevention of child family separation, raising awareness on the utmost need for an efficient gatekeeping, referral and oversight system for all children alleged to be at risk of abuse, neglect or exploitation. In Astana city and Semey city (East Kazakhstan), new inter-agency commissions were set up and were assisted by UNICEF in the functioning and training of their members.

The formation of family support system is an important pillar of integrated child protection services, especially in prevention of social orphanhood and supporting families in difficult life circumstances and/or at risk of child abandonment. The first “Family support service” (FSS) in Kazakhstan was opened by UNICEF in 2006 on the basis of the existing Public association “City association of children and adolescents clubs” in Ust-Kamenogorsk. The main aim of the project was to improve the family support system in East-Kazakhstan oblast, especially those in difficult life circumstances, by establishing an agency or body that would provide a range of services (psychological, social, legal, pedagogical, informational etc.) to children and families to help overcome the family problems and improve the coordination of the work of various organizations dealing with children issues. Upon completion, the project was owned by the city administration and transformed into the Family support center and was registered as a state non-commercial organization in 2008. Since then the center has been functioning for 6 years and has implemented various programmes in the areas of:

- public fostering of families in difficult life circumstances;

- supporting parents with low parenting skills, prevention of repetitive child abandonment;

- providing trainings on legal issues for children, parents and pedagogues; individual consultations on issues of child protection;

- social and psychological counselling, correctional treatment of children and adolescents in risk group;

- prevention work with children and adolescents registered in police or school;

- arrangement of helpline for children and adolescents;

- arrangement of city campaigns on issues of family support, protection of child rights;

- trainings and consultations of school social and psychological services on family support;

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- promoting child participation in decision-making at all levels.

By end of 2006, Family support center developed the standards for family support services. In 2008, the law “On Special Social Services” was adopted in Kazakhstan identifying a set of special social services for individuals and families in difficult life circumstances. Kazakhstan Government has chosen a clear way to modernize the existing residential institutions (state owned orphanages, baby houses, respites) into alternative family care solutions (patronage, foster, kinship and adoption) to reduce the number of institutionalized children. To support this process, Family support services have been created on the basis of these existing residential institutions. Nowadays, there are 69 family support services in Kazakhstan, including 22 in East-Kazakhstan oblast, created under local education departments, or based in schools (general and specialized) and child care organizations (orphanages, baby houses, respites, adolescents’ houses etc.). Apart from that, there are also various NGO-based family support services in the country providing multiple services to families and children.

In view of the above, UNICEF in Kazakhstan would like to document the experience of East-Kazakhstan oblast in building integrated child protection services mechanism, including the development of family support services (Ust-Kamenogorsk and Semey cities) to better understand the success factors, key challenges and opportunities in fulfilling child rights, working with vulnerable families and prevention of social orphanhood. The documentation will help to reveal areas for further development and to come up with practical recommendations for further fine-tuning of the integrated child protection systems both at the national and local levels. The results of the documenting will be used by UNICEF Country office and the Government of Kazakhstan to further inform the integration of child protection and family care systems in the country and promote effective scale-up of the initiatives.

3. OVERALL PURPOSE OF THE ASSIGNMENT

The overall purpose of the consultancy is to provide technical assistance to UNICEF Kazakhstan Country Office to document:

1) the experience of East-Kazakhstan oblast in building integrated child protection services mechanism, and

2) the development of family support services in the region (Ust-Kamenogorsk and Semey cities) with costing of their components

in order to better understand the success factors, key challenges and opportunities in fulfilling child rights, working with vulnerable families and prevention of social orphanhood to identify their impact on families and children.

Research questions:

1) Availability of regulative framework, standards, monitoring and evaluation mechanisms (monitoring, reporting), and target groups.

2) Relevance of integrated child protection mechanism and family support services to the local needs and child protection issues.

3) Mapping of the family support services in the region and documenting the experience of the 2-3 centers/services in the region (Ust-Kamenogorsk and Semey).

4) Methodologies (approaches and tools, quality assurance mechanisms) used in operationalization of integrated child protection mechanisms and family support services.

5) Qualifications of personnel of the family support services.6) Recommendations for further development of integrated child protection mechanisms and

standards for family support services.9


7) Priority areas of work of the family support services (family vulnerability, families with children with disabilities, juvenile offenders, consultations on legal issues, social and psychological counselling etc.).

8) Costing of family support services in Ust-Kamenogorsk and Semey cities (how much it would cost to have a family support service center, depending on the target group/per child, high/low risk etc.).

4. SUPERVISOR:

The consultancy organisation will be supervised and report to Child Protection Programme Officer with a regular de-briefing on the progress of the assignment to UNICEF Representative and Deputy Representative.

5. LOCATION

Home-based and with at least two field missions to Kazakhstan to meet partners and visit East-Kazakhstan oblast and Astana.

6. SCOPE OF THE WORK

Major tasks to be accomplished may include but not restricted to the following:

A) Desk review of the available information on integrated child protection system and family support services in Kazakhstan, including UNICEF publications and other sources of information, such as available newspapers or internet-based articles or scientific papers. The list of relevant UNICEF publications are attached in Annex 1.

B) Development of a proposed detailed plan (with timeframe) of the documenting process and with identification and describing, if necessary justifying, main areas to be documented with the scope which may include:

1. Assessing the current situation with integrated child protection system and family support services development internationally and in the country.

2. Document the experience of East-Kazakhstan oblast in testing integrated child protection services mechanism to determine the progress and to assess what worked and what did not work, key barriers in implementation and key success factors in order to come up with practical recommendations for further development of the system both at the national and local levels.

3. Document the experience of the Family support services in East-Kazakhstan oblast with accurate costing of its components for a possible replication in other regions of the country. The experience of East-Kazakhstan oblast could be compared to other similar services in the country (Astana) that have been created and functioning by the efforts of local authorities or on the basis of the existing facilities without involvement of UNICEF to identify merging points, differences and the extent of impact they had on vulnerable families and children. The results of documenting will identify key factors and conditions that secured success and national ownership as well as those that impeded or still impeding the progress and further development of FSS in the country.

C) To undertake 1st visit to Kazakhstan (tentatively in January 2015) to meet key stakeholders both at the national and local level (East-Kazakhstan) and pay visits to family support services (Ust-Kamenogorsk, Semey, Astana). Based on the results of the 1st visit to develop the draft report of documentation in line with agreed outline (Annex 2), to present the report to UNICEF Kazakhstan CO for recommendations and feedback.

D) To undertake 2nd visit to Kazakhstan (tentatively in March 2015) to verify main findings, conclusion and recommendations from the documentation, to present key findings to main stakeholders and validate them.

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E) To draft a final documentation report. Based on the recommendations received from UNICEF Kazakhstan Country and national stakeholders (for external version of the report) to finalise and submit parts of the final report.

F) If necessary, to present key findings and recommendations to national stakeholders.

Interested candidates may wish to justify and propose additional tasks or areas to be included in the above list of main tasks. It is advisable that the proposed budget clearly identifies such additional proposed tasks to facilitate comparison between proposals.

7. DELIVERABLES

1) Detailed proposed plan (with timeframe) of the documenting process and areas identified for documenting (after 3 weeks of the contract signing).

2) Draft documentation report with executive summary in line with agreed outline.

3) Final documentation report finalised based on the recommendations from UNICEF and main stakeholders with executive summary up to 5 pages, and Power Point Presentation.

All submissions should be in English in electronic version (Word and Power Point).

8. TIME FRAME:

The selected consultancy organisation will work for the suggested period of December 2014 – April 2015.

9. QUALIFICATION OR SPECIALIZED KNOWLEDGE/EXPERIENCE REQUIRED:

Documenting team of selected Consultancy service organization shall comprise of at least two members, one international consultant (team leader) and one national consultant who is well-familiar with the social and political situation in the country and who will assist the team leader with the review of the documents in local language, field missions, data collection and interpreting and other activities as required.

Overall the documenting process will be led by an international consultant who will responsible for the methodology and quality of the research.

The national consultant will provide technical and other required assistance to support successful accomplishment of the documenting process and provide support to an international consultant with the following responsibilities:

A. Compile and conduct preliminary analysis/desk review of available background information on integrated child protection mechanism and family support services in Kazakhstan, including legal documents, available newspapers or internet-based articles or scientific papers, organise necessary translation of materials for the further review by the international consultant. B. Participate and contribute to the development and finalisation of the detailed plan (with timeframe) of the documenting process and with identification and describing, if necessary justifying, main areas to be documented.C. Provide necessary data to international consultant and conduct consultations with UNICEF CO, relevant government partners, local stakeholders, NGOs, UN agencies, and other involvement parties if needed.D. Provide support to organisation of all visits of the international consultant, including

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meetings with key stakeholders, visits to family support services and presentations of key findings. E. Participate and contribute to the development of the draft and finalisation of the final documentation report.

Eligibility and requirements for the documenting team:

• An organization (public, private, or non-profit), academic/research institution;• Work experience in conducting independent documenting/evaluation of development programmes, especially in the areas of child protection, family support, and social services/social work.• Experience in M&E, documenting, public policy, development studies, sociology or a related social science at least 5 years;• Experience in cooperation with international experts / organizations is an advantage;• Fluency in English (written and spoken), knowledge of Russian is an asset.• Good knowledge of computer applications.• Ability to travel in the regions.

Functional Competencies:

• Possess strong analytical skills and the ability to conceptualize, articulate the delivery of social services, integration of child protection systems;• Understand human rights-based approaches and gender mainstreaming in programming;• Understand results-based management principles, logic modelling/logical framework analysis; • Demonstrate ability to communicate effectively with various partners including government, civil society, private sector, UN Agencies and other development donors;• Excellent organizational and time management skills;• Strong analytical skills and experience in undertaking of similar assignments;• Strong interpersonal skills and ability to work with people from different backgrounds to deliver quality products within a short timeframe;• Excellent report writing skills as well as communication and interviewing skills; • Be flexible and responsive to changes and demands;• Be client oriented and open to feedback.

10. ESTIMATED COST

The consultancy organization is required to submit an assignment implementation methodology, overview of proposed activities and envisaged budget. The budget should include fees, travels and in-country living costs.

11. REQUIRED DOCUMENTATION FOR SUBMISSION:

The applications should include:

Project proposal form should include: a. Assignment implementation methodologyb. Proposed timeframes (hour days)c. Overview of proposed activitiesd. Estimated budget, including travel costs to East-Kazakhstan oblast (Ust-Kamenogorsk,

Semey).

All other additional foreseen or expected cost or expenditures, or any deductions from the fee, etc.

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should be included.

Any other additional information to support the application (optional).

Annex 1. List of UNICEF publications, evaluations, reports and studies.

1. Transforming an Orphanage into a Family Support Facility, 2008.

2. Modelling for integrated child protection system in Kazakhstan, 2011.

3. Case management in social work at the local level, 2012.

4. Assessment of Violence against children in schools, 2013.

5. Violence against Children in State-Run Residential Institutions, 2011.

6. Manual for the programme to prevent and respond to school violence in East Kazakhstan

7. Sociological study in East-Kazakhstan oblast on the access of children’s and youth to the child protection services, 2011.

8. Overcoming Inequities for the Wellbeing of Children in East-Kazakhstan Oblast, 2013.

9. Evaluation report “International consultancy on evaluation of the supported by the Government of Norway programme on developing a sustained and operational ombudsman’s child protection mechanism that prevents and responds to child abuse, exploitation and family separation in line with international standards”.

10. Every Child reports (to be provided by UNICEF).

All UNICEF publications can be accessed through the following link: http://www.unicef.kz/en/news/publications/

Annex 2. Tentative outline of the structure of the Report

1. Executive summary

2. Issue (Background): The initial situation (context) and the problem/ issue which prompted the implementation of this programme.

3. Objectives of the report

4. Description of the programme/practice. Strategy and Implementation.

5. Methodology

6. Progress and Results- Impact/effectiveness

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http://www.unicef.kz/en/news/publications/


- Relevance- Sustainability- Expanded partnership and alliances- Leadership, participation and community empowerment- Social, political and financial mobilization- Cost-efficiency / financial sustainability

7. Lessons learned and recommendations

8. Potential application (Are there potential applications nationally, regionally etc.? What are the issues that need to be considered?)

9. Conclusion

10. References

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ANNEX II - UNICEF SPECIAL TERMS AND CONDITIONS

1. UNETHICAL BEHAVIOURUNICEF strictly enforces a policy of zero tolerance concerning unethical, unprofessional or fraudulent acts of UNICEF bidders. Accordingly, any registered bidder that is found to have undertaken unethical, unprofessional or fraudulent activities will be suspended or forbidden from continuing business relations with UNICEF.2. CORRUPT AND FRAUDULENT PRACTICESUNICEF requires that all bidders associated with this Invitation to Bid/Request for Proposal observe the highest standard of ethics during procurement and execution of the work. In pursuance of this policy UNICEF(a) defines for the purpose of this provision the terms set forth as follows:(i) corrupt practice means the offering, giving, receiving or soliciting of anything of value to influence the action of a public official in the procurement process or in the execution of a contract, and(ii) fraudulent practice means a misrepresentation of facts in order to influence a procurement process or the execution of a contract to the detriment of the client, and includes collusive practice among bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive levels and to deprive the client of the benefits of free and open competition;(b) will reject a proposal for award if it determines that the selected supplier/contractor have engaged in any corrupt or fraudulent practices in competing for the contract in question;(c) will declare a bidder ineligible, either indefinitely or for a stated period of time, to be awarded a UNICEF-financed contract if at any time it determines that it has engaged in any corrupt or fraudulent practices in competing for, or in executing a UNICEF-financed contract.3. GUIDELINES ON GIFTS AND HOSPITALITYBidders shall not offer gifts or hospitality to UNICEF staff members. Recreational trips to sporting or cultural events, theme parks or offers of holidays, transportation, or invitations to extravagant lunches or dinners are also prohibited. 4. LATE DELIVERY Without limiting any other rights or obligations of the parties hereunder, if the Contractor will be unable to deliver the services by the delivery date stipulated in the Contract, the Contractor shall (i) immediately consult with UNICEF to determine the most expeditious means for delivering the services and (ii) use an expedited means of delivery, at the Contractor's cost, if reasonably so requested by UNICEF. 5. RIGHTS OF UNICEFIn case of failure by the Contractor to perform under the terms and conditions of this Contract, UNICEF may, after giving the Contractor reasonable notice to perform and without prejudice to any other rights or remedies, exercise one or more of the following rights:(a) procure all or part of the services from other sources, in which event UNICEF may hold the Contractor responsible for any excess cost occasioned thereby. In exercising such rights UNICEF shall mitigate its damages in good faith;(b) refuse to accept delivery of all or part of the services;(c) terminate the Contract without any liability for termination charges or any other liability of any kind of UNICEF;(d) for late delivery of services or for services which do not meet UNICEF’s terms of reference/statement of work and are therefore rejected by UNICEF, claim liquidated damages from the Contractor and deducts 0.5% of the value of the services pursuant to a Contract per additional day of delay, up to a maximum of 10% of the value of the Contract. The payment or deduction of

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such liquidated damages shall not relieve the Contractor from any of its other obligations or liabilities pursuant to this Contract.

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unicef - fice.nl€¦ · web viewthe technical proposal should address all aspects and criteria...

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