UNICORN IN A MULTILINGUAL, INTERNATIONAL ENVIRONMENT:

the WHO experience

Presentation at EUUG conference, Dublin, 9 September 2005

Helen Heathcote, Systems Librarianheathcoteh@who.int

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Introduction

1. World Health Organization

2. Workflows

3. iLink (WHOLIS)

4. Future developments

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1. WHO W

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CAIRO

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Knowledge Management

Strategic direction 1: Access to health information

• Library and Information Networks for Knowledge

• Web Internet and Communications

• WHO Press

Unicorn has a vital role in this strategic direction

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2. WORKFLOWS

• HQ and EURO Libraries, possibility of SEARO being added.

• Modules: CAT (with Smartport), CIRC, SERIALS, REPORTS

• Serial claiming

Serial Claim Notice textW

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WORKFLOWS

• Multilingual authority records

Multilingual authority record - Workflows

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Multilingual authority records - iLink

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WORKFLOWS

• Monthly export report

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HELLIS

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3. iLINK - WHOLIS

• iLink multilingual interface configured June 2004 by SIRSI on live server

• Worldwide test of interface July 2004– Listservs used to invite testers– Questionnaire in English, French &

Spanish– Very few changes made

Highlights of Implementation

• WHO Banner

• Search box for just WHO material

• URL link changed to "Full text link"

• Google search changed to search WHO website

• Try these too – turned off » Multilingual authorities as cross references

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WHOLIS – http://dosei.who.int

WHOLIS – http://dosei.who.intW

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WHO Library Database (WHOLIS)

• WHO document dissemination, provides

40,000 full text links– technical documents (unrestricted), headquarters and regional

offices, 1986-– WHO Bulletin articles, 1947-– Weekly Epidemiological Record, 1926 -– press materials– WHO out-of-print publications (in process)– historical resourcesW

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Electronic Access (856) Field

• Links to scanned documents

• English, French & Spanish records have link in each

• Arabic, Chinese & Russian through English record

• Predefined search

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Selected Topics

• Bulletin destination: Tsunami– Can pre-select after initial selection

• Predefined search key – Tuberculosis– Allowed group searches

Tuberculosis WebsiteW

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"We call upon WHO and other organisations to commit to universal access to essential healthcare information by 2015. We believe such access is a prerequisite to … achieving Health for All; moreover, it is now, for the first time, realistically achievable."

Godlee, F. et al, Lancet 2004; 364: 295-300.

4. Future Developments

• Global Health Library

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A Starting Point

• Portal Interface• Global Index Medicus• Regional Index Medicus

• Hellis Asia Pacific• Bireme • EMRO

• World Wide Directory of Health Medical Libraries• Multilingual WHOLIS• Mobile Libraries• HINARI

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Multilingual WHOLIS• Current:

• Web-based full text access to WHO knowledge: 40,000 links• 6 official languages (Arabic, Chinese, English, French,

Russian, Spanish)• 50 languages

• Future:

• Access to WHO knowledge in all languages, full-text, worldwide on the Web

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