www.interoute.com 1

WebRTC WebRTC allows video communication with Interoute One Bridge without the need for additional video softclients. WebRTC is supported via the Google Chrome browser. Additionally, Firefox and Opera browsers function with Interoute One Bridge, but are not officially supported so are not detailed here.

Prerequisites:

1. Internet access. 2. Google Chrome Browser (note this WebRTC functionality is not supported on iOS) 3. A microphone and speaker on your device or more preferably a headset (USB is preferred). 4. A webcam, preferably High Definition (HD) capable, if you want other participants to see you.

To join a call using WebRTC:

1. Start the Chrome browser 2. Browse to https://join.1bridge.com 3. Enter the Call ID (Virtual Meeting Room Number) of the meeting room you wish to join, enter your name

and then press “Join call”. 4. If you have never connected to Interoute One Bridge using Chrome browser before then you may be asked

whether or not you want to allow the use of your camera and microphone. You must allow this otherwise you will connect but won’t be able to be heard or seen by other participants!

5. Once joined you may need to change the camera or microphone used. Click , then click to change the settings. If your computer and internet access is fast then you may wish to also tick the Send HD video checkbox. Note these settings will only persist for the current call.

6. For Chrome to remember which microphone and camera you wish to use for subsequent calls click in the address bar, choose your preferred devices and click Finish.

7. Call controls are:

a. Mute/Unmute Audio b. Full Screen c. Share Content d. Hang-up

e. Show/Hide buttons f. Show/Hide Self-view g. Mute/Unmute Video

UNIFIED COMMUNICATIONS

Interoute One Bridge WebRTC and Guest Client

2

© Interoute Communications Limited

2

UNIFIED COMMUNICATIONS

Interoute One Bridge WebRTC and Guest Client

Figure 1 - Steps 1-3 (start Chrome, browse to One Bridge, enter details, join call)

Figure 2 - Step 4 (Allow camera and microphone access)

3

© Interoute Communications Limited

3

UNIFIED COMMUNICATIONS

Interoute One Bridge WebRTC and Guest Client

Figure 3 - Step 5 (Change microphone and Camera to use for the current call)

Figure 4 - Step 6 (Make Chrome remember your preferred microphone and camera to use for subsequent calls)

4

© Interoute Communications Limited

4

UNIFIED COMMUNICATIONS

Interoute One Bridge WebRTC and Guest Client

WebRTC Content Sharing

To share content from Google Chrome using WebRTC a Chrome Extension is required. To get the Chrome extension to enable screen sharing:

1. Press the “Share screen” button and follow the on-screen instruction 2. Refresh Google Chrome to enable the plug-in once installed

To start content sharing in a VB just press the “Share screen” button and select which app/desktop you would like to share.

5

© Interoute Communications Limited

5

UNIFIED COMMUNICATIONS

Interoute One Bridge WebRTC and Guest Client

Guest Client If Google Chrome is not available or a dedicated video client is preferred for guests, a guest softclient can be installed and used. A softclient is available for Windows, Mac and iOS devices. No Local administrator rights are required for installation.

The softclients can be downloaded here:

Windows Client

Mac Client

iOS – The Acano video softclient can be downloaded from the Apple AppStore by searching for Acano

Once installed you can use the softclient for guest access by opening your non-Chrome browser (IE9 and above or Safari), browse to https://join.1bridge.com, and putting in your Call ID and Name. Your browser will redirect you to use the softclient if installed.

iOS Redirect Page

6

© Interoute Communications Limited

6

UNIFIED COMMUNICATIONS

Interoute One Bridge WebRTC and Guest Client

Windows Redirect Page

Known limitations

WebRTC Client Support

We strongly suggest using the most recent version of Chrome but we support version 37 onwards

Firefox WebRTC Client is currently in beta test. We recommend using Firefox version 25.0.1 and later

Internet Explorer does not natively support WebRTC.

Internet Explorer 9 or above is required for the Guest Client.

Opera is not officially supported

Opera WebRTC does not support content sharing and Chrome extensions can't be installed in Opera

When sharing content the primary video of the sender is disabled

PC Client – Windows Support

Local admin rights are required to install the PC Client

Windows XP service pack 3. While most PCs will already have Microsoft .NET 3.5 installed, to install the PC Client on Windows XP some users may find they need to manually install it.

Windows Vista

Windows 7

Windows 8 (Sharing of Windows 8 “metro apps” is not supported.)

7

© Interoute Communications Limited

7

UNIFIED COMMUNICATIONS

Interoute One Bridge WebRTC and Guest Client

Recommended minimum spec for the PC Client

Dual Core processor

DirectX 9 support

SSE-2 capable processor (We have tested on AMD processors, and a variety of Intel processors.)

Camera/speakers/microphone of a standard that matches your quality requirements

Mac Client OS X Support

We recommend using R10.7 or above.

iOS Client iOS Support

Versions 7.0.4 or above.

iPhone client is audio and chat only