uniforms and uniform room

8/7/2019 UNIFORMS AND UNIFORM ROOM

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UNIFORMS AND PROTECTIVE CLOTHINGS

Uniforms are issued to most people who work in the hospitality industry. Although there

are many people who dislike wearing uniforms of any kind, they do have their

advantages.

ADVANTAGES TO THE COMPANY

The staff can be easily identified.

Uniforms help to create an atmosphere or set the scene, for example uniforms

may be worn either to match the dcor or the theme of the outlet.

Uniformed staff feel a part of the team and their work improves.

ADVANTAGES TO THE STAFF

They save on money to stitch work clothes as well as the laundry expense. Staff can get more involved in a messy job if they know that their clothes are the

responsibility of the management so they need not clean them personally.

Staff uniforms not only are impressive but also protective.

Some uniforms give prestige to the wearer.

CHOOSING / SELECTING UNIFORMS

When choosing uniforms, it is important to consider the following:

1) WORK ENVIRONMENT short shelves are morepractical for room boys/maids. Some uniforms eg. the head wear of kitchenstaff, fulfill an important hygienic function.

2)APPEARANCE / STYLE while keeping in mind the

environment of the establishment, a uniform should be designed in such a way

that will look equally good on fat and thin, short and tall people. Well stitched

and fitting garments should be used in public area staff allowing comfort

ability during work. They should stay bright and look new even throughcountless launderings.


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3) COMFORT comfort in uniforms depends on the rightfabric, but even more so on the good fit (tailoring). Staff are active, hardworking people hence they may require to stretch, reach, bend, etc therefore

their uniforms should be designed with ample working room so they need not

restrict their movements.

4) IMAGE & IDENTITY if we want to create a desirableeye-catching, smart, efficient and professional image for our staff then we haveto provide then with the right uniform fit for their status. Emblems, badges,embroidery can be done of the hotel logo and their name department wise. The

dcor also can be matched with the uniforms and there by reinforcing the

image of the establishment.

5) VALUE in selection of uniforms, one should seek value,uniforms that look good, comfortable to wear, maintain their appearance evenafter continuous laundering, economical and cheaper but last long.

6) FABRIC after comfort, perhaps fabric selection is themost critical of all factors when purchasing uniforms. Cotton outfits are

preferred because they are porous and more absorbent than polyester andcotton blends, however blends are getting more popular because they maintain

there look, do not soil and crease easily. Wool is important in cold climate anycan only be dry-cleaned thereby proving more expensive.

A LIST OF RULES ABOUT UNIFORMS WRITTEN BY THE HOUSEKEEPING

DEPARTMENT OF THE RADISSON HOTEL

The following standards apply to all employees :


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1. Name tags shall be worn at all times.

2. For uniformed employees, uniforms are to be clean and pressed and in good

repair.3. No additional personal wear is to be worn with the uniform, i.e. scarves, sweaters,

hats, buttons, or jewellery that would be pinned to the uniform.

4. For non-uniformed employees, tasteful, conservative business clothes are to beworn and must be clean and pressed. No jeans.

5. Shoes shall be clean, polished and in good repair. Tennis shoes and canvas shoes

are not allowed.6. The wearing of jewellery should be of conservative fashion. Excessive jewellery

is not allowed.

7. Nose rings or studs will not be worn, in keeping with conservative dress styles, no

earrings are to be worn by men.8. Daily showers and use of deodorants are strongly advised.

9. Fingernails are to be clean and trimmed.

10. No gum chewing is allowed in public guest rooms, etc.

11. Womens make-up should complement normal skin tones and excessive use ofmake-up is not allowed. Women should avoid the use of heavily scented

perfumes/colognes and nail polish must complement normal skin tones. Hairshould be neat, clean and styled in a conservative fashion.

12. Mustaches, beards and sideburns should be kept neatly trimmed in a conservative

style. No beards are to be grown while working. Otherwise, mens faces are to be

clean shaven. Hair should be neat and styled in a conservative fashion, so as notto extend past the length of the collar of fall into the face when leaning over. Men

should avoid the use of heavily scented colognes.

TIPS ON UNIFORM SELECTION


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FACTORS THAT AFFECT THE NO. OF SETS

When drawing up a uniform budget, consideration should be given to:

Staff turnover, Life expectancy of the garment, Seasonal requirements,

Anticipated changes that may occur in dcor and laundry requirements etc. Ingeneral, staff should be provided with at least 2-3 uniforms, depending on the

work they are supposed to do. For example kitchen staff, housekeeping room

attendants require 4 sets of uniforms, front of the house people do not do hard,


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tedious jobs therefore they can have 3 sets. When considering the number of

sets of uniforms required for staff, the following points should be kept in mind:

1)UNIFORM MATERIAL the life expectancy of a

uniform is between 12- 18 months, depending on the quality of the

material, and the type of job performed during its use. Hence materials

chosen should last for its expected life span.

2) NATURE OF THE JOB some jobs in the hotel are verystrenuous in nature. Uniforms of utility workers, chefs, stewarding, roomattendants, maintenance departments should be durable and hard wearing

as it may require laundering every alternate day. While managers, top

executives and senior staff in the hierarchy do not require a change daily

therefore superior quality material should be used which is appealing tothe guest and enhances their image.

3)FREQUENCY OF LAUNDERING - depending on how

often uniforms are sent to the laundry and whether the laundry is in houseor contracted out would influence the number of sets of uniforms required.

ISSUE AND EXCHANGE PROCEDURE

In case of new employees uniforms are issued against specific authorization letter

received from the personnel department. The employee would be required to sign for the

allotted uniforms and will have to return the same and get the clearance letter from theexecutive housekeeper, failing which his pay cheque is withheld.

EXCHANGE PROCEDURE

For regular employees ensure that they have arrived at the stipulated time.

Check the uniforms for damages.


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Issue fresh uniform strictly on a one to one basis, ensuring the uniform is for the

same staff by checking its label( i.e. Every staff has their uniforms altered as pertheir size and therefore it should have codes identifying the person ).

If the staff does not want to take the fresh uniform in exchange of the dirty then

the linen housekeeper should issue him a uniform slip mentioning the details of

exchange. The issue slip should be made in duplicate, one with the employee andthe other to be retained in the book. In order to put forward his claim, the

employee should produce the slip to the concerned person in the linen room.

If the uniforms are damaged, they should be mended by the seamstress/tailorbefore handing them over to the employee so wear, if major damage has taken

place then the matter should be informed to the supervisor.

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