Uninterrupted | Your power is safe in our hands | Q2 2018

0800 877 769 • www.upspower.co.nz •

Each year, around 75,000 New Zealand patients access high

quality elective surgical procedures from the country’s largest network of private surgical hospitals.

Southern Cross Hospitals (SCHL) performs an important role in improving the health of New Zealanders and the not-for-profit organisation invests financial surpluses into new facilities, staff expertise, and innovations to improve patient health and safety.

Key to delivering this value is ensuring the hospitals’ clinical operations can continue safely irrespective of what the mains power is delivering.

Surgical operations, anaesthetics and advanced imaging machines all require clean and continuous power. To achieve a high level of confidence in its power supply, SCHL partnered with UPS Power Solutions in 2010.

Consequently, the network of hospitals is equipped with the most robust, reliable and cost-efficient UPS and battery systems to underpin the vital medical infrastructure.

Along with premium hardware,

UPS Power Solutions also deliver a thorough maintenance and life cycle management service which extends equipment service life and further safeguards continued supply of clean power.

UPS maintenance service is performed twice per year across the network and incorporates in-depth reporting. This provides hospital management with full visibility of equipment service-life cycles, making budget considerations and scheduling remedial and maintenance work a proactive endeavour.

Real-time reporting is available to SCHL though customised remote monitoring of every installed UPS across the network. The remote monitoring solution was commissioned by UPS Power Solutions engineers to present the specific current and historic information that the hospitals’ facilities managers require access to.

In the unlikely event that a component fails the robust system design means that power continues to be supplied and the impacted equipment bypassed. Repair

services are available 24/7 with a focus on restoring back up power protection promptly and avoiding any disruption to services.

Benefits• Specialist advice in designing

and planning back-up power system

• Best in class preventative maintenance services

• Real time remote monitoring, tailored to each facility

• Life-cycle management of installed equipment

• Forecasting end-of-life replacements and future demand.

Immune to Power Disruption

Neil Purdie, National Building Services Manager – Southern Cross Hospitals“The supply, maintenance and monitoring package provides integrity and conformity to our infrastructure from Auckland to Invercargill. Standardisation allows rapid response to faults and maintenance, both important in managing risk”

YOUR POWER IS SAFE IN OUR HANDS

Contents

Nationwide hospital network gets clean and uninterrupted power

Remove operational downtime and protect your critical equipment

Finalists announced for Wellington Region Business Excellence Awards 2018

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PG 2 & 3

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2018Q4 Uninterrupted

YOUR POWER IS SAFE IN OUR HANDS

Two things matter in healthcare – patient care and safety. Entrusting your mission-critical healthcare equipment and operations to UPS Power Solutions means working with experienced, knowledgeable people providing you a

clean reliable power supply. We provide solutions, whatever the size of application, call us for best results.

DATA CENTRE | AVIATION | INDUSTRY | HEALTHCARE

Operational downtime carries an enormous price tag for businesses so

minimising interruptions is critical. Power outages are one of the main causes of downtime which makes suitable backup uninterruptible power supplies (UPSs) and battery systems vital to any operation.

It’s not enough to buy a UPS, stick it in the corner and hope that it works when needed – good system design and preventive maintenance is crucial to achieving optimal performance.

Consider a case where an older UPS has a component failure and switches to bypass where it can no longer protect the critical load. Everything would appear to be in working order for months until a fault happens with the mains power supply causing a load-loss. At this point the UPS will provide no protection.

Because your critical business activities and thousands of dollars of equipment is depending on a clean power supply, you can’t afford to wait for problems to arise

in your UPS system before taking action: preventive maintenance is critical to uptime and to protecting sensitive electronics.

Prevention: The FactsAccording to Eaton Corporation,

some two-thirds of downtime events are preventable, with insufficient maintenance being one of the main causes. You may not be able to do much about natural disasters, but you can take steps to ensure that many potential downtime events are mitigated and enhance the return on investment on your UPS equipment by maximising its reliability and service life.

Analysis of thousands of installations across millions of operating hours has shown that for UPSs that receive preventive maintenance twice a year, the mean time between failures is more than 20 times better than for UPSs that do not receive preventive maintenance.

Systematic inspections, testing and cleaning by trained technicians will ensure the various electronic and mechanical components of your UPS are functioning to maximum potential.

Detecting and repairing problems before they evolve into significant and costly issues, ensures your UPS will deliver the level of performance you require.

UPS Power Solutions has been an Eaton Authorised Service Agent since 2003 offering a quality service that is professional, responsive and dependable at a cost-efficient price.Eaton service partnership program includes intensive engineering training and a certification program on Eaton’s product technology.This delivers UPS Power Solutions customers’ unparalleled access to engineering expertise in New Zealand.

“The ongoing partnership with UPS Power Solutions means that New Zealanders have access to a higher standard of power when it’s most required.”

John Atherton, General Manager Power Quality - Eaton ANZ

PREVENTION IS BETTER THAN CURE

Good system design and preventive maintenance is crucial to achieving optimal performance.

System designHow much power is required for how long? Get a tailored solution to avoid over engineering or over spending.

Quality Be sure to invest in quality advice, equipment and service. The operation of your critical load depends on it.

BACKUP POWER: TOP 5 CONSIDERATIONS

Doing it RightEvery UPS contains high-wear

consumable components that must be replaced according to the manufacturer’s specifications. To ensure these parts are properly cared for and correctly replaced when needed, regular maintenance is crucial.

An effective preventive maintenance strategy can be the most cost-effective

measure you can take to ensure the ongoing health of both your critical equipment and overall business.

Regular maintenance practices dramatically improve UPS reliability and performance, while notably deterring downtime. Preventive maintenance is an essential component of an end-to-end solution to keep your critical networks operating at peak performance in the face of multiple risks.

UPS Power Solutions is now an APC Certified Service Partner in response to growing requests from our customers and the market.We have invested heavily in factory-level training for our engineers, equipping them with the skills and knowledge to service and support APC UPS equipment to the exceptional levels you’ve come to expect and rely on.

“At APC by Schneider Electric, we strive to deliver excellence in all of our customer interactions. For us, partnering with UPS Power Solutions was an obvious choice. Their level of professionalism, technical capability, and coverage is exemplary.”

Jamie Corrigan, Channel Manager – APC by Schneider Electric

Mission Critical Power | Your power is safe in our hands

A large team of NZ Registered ElectriciansMaintenance scheduling servicesService reports stored for the life of the equipmentLife cycle management of equipment

Access to stock holdings of parts for proactive and reactive repair24/ 7 call out services with escalation proceduresA proven commitment to safetyAn emphasis on long-term solutions, not short term fixes

UPS Power Solutions Service Plans Provide Access to:

SiteWhere is the equipment going to be installed? Will it fit both electrically and mechanically?

MaintenanceWill parts and suitably qualified maintenance services be available for the design life of the backup power solution?

Safety FirstIt takes experienced professionals to design, install and maintain a safe and effective solution.

Mission Critical Power | Your power is safe in our hands

0800 877 769 • www.upspower.co.nz •

UPS Power Solutions Limited is proud to be named as a

finalist in the 2018 Wellington Region Business Excellence Awards. These awards recognise achievement, enterprise and performance excellence by companies.

Entrants are judged over many criteria including: 1. Leadership, People

Management, Development and Planning

2. Marketing Focus and Branding

3. Process, Systems, Quality Management, Health and Safety

4. Community and Industry Participation and Customer Service.

Compiling our entry provided us with an opportunity to reflect on the achievements and growth we have achieved as a business over the last 15 years.

In particular, the last couple of years have seen us invest significant effort into strengthening our internal business processes and empowering our team to ensure we have a sustainable offer that continues to deliver exceptional service levels to all customers.

We recognise that our customers have a choice and we always aim to exceed their expectations. We recognise that when a customer selects a clean power solution, their protected electrical load is vital whether its operating theatre equipment, air traffic control or banking

systems. We strive to foster professional relationships based on trust with our customers and provide advice on maintenance requirements and life cycle management of their critical equipment.

Strong engagement with our suppliers is crucial to ensuring customers have access to industry leading power quality technology. Our service offering ensures that our customers have access not only to “Best in class” UPS engineers but the confidence that they are supported by the manufacturer with relationships that extend to the product design and engineering level.

Neville Hyde, President of the Hutt Valley Chamber of Commerce and Industry says,

“Businesses are showing high levels of confidence and some key regional companies and organisations have emerged to contest the awards again this year. There have been a record number of entries for this year’s event,”

Picking category and supreme winners from this line-up of top businesses from the Wellington region will be a tough task for judges of this year’s awards.

Whether we win the Supreme Award or not we are thrilled to have been selected as a finalist and thank our customers, staff and suppliers who have all contributed to this success.

noun:the quality of being outstanding or extremely good

Your power is safe in our hands.

/ˈɛks(ə)l(ə)ns/Excellence

UPS Power Solutions submission for the Wellington business awards 2018

Mission Critical Power | Your power is safe in our hands