union county workforce development board strategic local plan · to help job seekers with...

UnionCountyWorkforceDevelopmentBoardStrategicLocalPlan

• ComprehensivereportissuedbySETCasrequiredbyWIOA

• 30dayPublicCommentperiodrequired• DuetoStateonDecember15,2016

• MustalignwithStateandRegionalPlan


GoalsofNewJersey’sTalentDevelopmentFoundationGoals:

1. BuildinganInnovative,SkilledWorkforcetoPowerEconomicGrowth

2. BuildingEconomicOpportunityforallNewJerseyResidents


FiveStrategicThemes:1. BuildingCareerPathwayswithafocusonIndustry-

ValuedCredentials2. ExpandingHigh-QualityEmployer-DrivenPartnerships3. ProvidingCareernavigationAssistancethroughOne-

StopCareerCentersandBroadPartnerships4. StrengtheningGovernancethroughEffective

WorkforceDevelopmentBoardsandRegionalCollaborations

5. EnsuringSystemIntegritythroughMetricsandGreaterTransparency

LocalPlanRequiredElements:I. StrategyandGoalsII. DescribecurrentworkforcedevelopmentsystemIII. HowwilltheboardexpandaccesstoprogramsandimproveaccesstocareerpathwaysIV. DescribethestrategiesandservicestoengageemployersandmeettheneedsoflocalbusinessesV. Describehowthelocalboardwilldriveaneffectivepartnershipbetweenworkforcedevelopment

activitiesandeconomicdevelopmentactivitiesinbothlocalareaandregion.VI. DescribelocalOne-StopsystemVII. Describeandassessthetypeandavailabilityofadultanddislocatedworkeremploymentandtraining

activitiesinthelocalarea.VIII. CoordinationwithRapidResponseactivitiesIX. YouthactivitiesX. Coordinationofeducationandworkforcedevelopmentactivitiesinregardstorelevantsecondaryand

postsecondaryeducation.XI. CoordinationofsupportiveservicesXII. CoordinationofservicesprovidedbyStateemploymentserviceunderWagner-Peyser Act.XIII. CoordinationofTitleIIprogramsXIV. CoordinationwithDRVSXV. DisbursalofgrantfundsXVI. DescribecompetitiveprocesstocompetitivelyselectOne-StopOperatorunderWIOAXVII. PerformanceMeasuresXVIII. BoardMembershipXIX. StaffandpartnerdevelopmentandtrainingXX. DescribetheprocesstocreatethelocalplanXXI. Describehowone-stopcentersareimplementingandtransitioningtoanintegrated,technology-

enabledintakeandcasemanagementinformationprogramscarriedoutunderthisActsandprogramscarriedoutbytheonestop

XXII. PriorityofServiceXXIII. AdditionalLocalElements


PlanVision

Goals


Goal1:IncreasedEmphasisonCareerPathwaysand

Industry- CredentialAttainment


Goal2:ExpandedOne-StopIntegrationofService

Delivery


Goal3:BroadenedUseofTechnologyinOperation&

Customer-FacingProcesses


Goal4:ExpandedAccesstoServiceLevels


Goal5EnhancedEmployerEngagement


Goal6ExpandedUseofEvaluationMetricsBeyondNationalPerformanceStandards/Systematic

Oversight


6Goals

34Sub-Strategies

WDB ONE-STOP

EMPLOYERS

CUSTOMERS

ADULT&YOUTH


WDBSTRATEGICINITATIVESStrategicPlanningElements

WorkforceDevelopment

Systems

Workforce&Economic

Development

WDB&CorePrograms

PerformanceMeasures

OperationalLevel

Oversight

DisbursalofGrandFunds

BoardMembership

StaffandPartnerTraining


SUB-STRATEGIES:STRATEGICPLANNINGELEMENTS

– S-1FurtherenhanceexistingpartnershipswiththebusinessandeducationspecificallyaddressingtheeducationalandskillrequirementsforthosedefinedinWIOAashardto-servepopulations.(AlignedwithGoal4-ExpandedAccess)

– S-2Continuetoengageemployers,industryleaders,andpublicofficialsbroadenthetrainingandservicealignmentwithadditionalregionalkeyIndustries/Sectors.(AlignedwithGoal1- CareerPathways/CredentialAttainment)


SUB-STRATEGIES:CURRENTWORKFORCEDEVELOPMENTSYSTEMS

• S-3Considertheadoptionofcomputerrefreshercoursesfornotonlyolderworkersbutallcustomersbelowsufficientproficiency.(AlignedwithGoal1- CareerPathways/CredentialAttainment)and(alignedwithGoal3- BroadenUseofTechnology)

• S-4Considermoreincentiveslikeincreasedlevelofwagesand/orstipends.(AlignedwithGoal4-ExpandedAccess)

• S-5LookintoexpandingSoftSkillsTrainingintothePlainfieldarea.(AlignedwithGoal5-EmployerEngagement)

• S-6ExpandStaffCrossTrainingtoincreasefullunderstandingofprocessesandservices.Developastrategyaroundcommunityawarenessopportunities.(AlignedwithGoal2-OneStopIntegration)

• S-7Expandstaffcrosstrainingtoincreasefullunderstandingofprocessesandservices.(AlignedwithGoal2-OneStopIntegration)

• S-8IncreasecoordinationofserviceswithVeteransServiceCenters.• S-9Issuevoucherprogramdirectlytothelocation.• S-10BeginstrategytoincreaseSoftSkillTrainingtothispopulation.(AlignedwithGoal4-

ExpandedAccess)• S-11Increaseoutreachtocommunityorganizationstodevelopnewsites.• S-12DevelopaPostEnrollmentFollow-upsystembetweenHigherEdandtheOne• Stop.(AlignedwithGoal6-Evaluation/Oversight)


SUB-STRATEGIES:WDBANDCOREPROGRAMS

• S-13– PlanningProvidelocalplanningandpolicyguidance,followedbystafftraining,toOSCareerCoachesinordertocomplywithnecessarysystemadaptationsrequiredtoexpandedservicesusingWIOAprovisionsforcoreprograms.(AlignedwithGoal2-OneStopIntegration)and(alignedwithGoal4-ExpandedAccess)

• S-14aEndeavortostrengthenthecareerpathwaysapproachbyfurtherengagingindustry,literacy,andexperientiallearningsolutionstofilltalentneeds,andresults-drivenpartnershipsfocusedonhigh-quality,employer-centeredcollaborations.(AlignedwithGoal1- CareerPathways/CredentialAttainmentandwithGoal5- EmployerEngagement)

• S-14bSupportandexpand,morebroadly,theState’sTalentDevelopmentStrategybyaligningresourcesthroughplanningandservicecoordination,anddevelopmentofcommunityalliancesandemploymentnetworkslinkingOneStopCenters,communitypartners,andjobseekers.(AlignedwithGoal1- CareerPathways/CredentialAttainment)

• S-15InvestinadvancedtrainingforcareercoachesattheOneStopCenterstobebetterequippedtohelpjobseekerswithinformationtoselectcareertrainingthatprovidesindustry-recognizedcredentials.(AlignedwithGoal2-OneStopIntegrationandwithGoal3- BroadenUseofTechnology)

• S-16PrioritizethecompetitiveprocurementprocessforClass-sizedTrainingandtheuseofITA’sforindustry-recognizedcredentials.(AlignedwithGoal1- CareerPathways/CredentialAttainmentandwithGoal5-EmployerEngagement)


SUB-STRATEGIES:WORKFORCE&ECONOMICDEVELOPMENT

• S-18ContinuetosupportthegrowthofthehealthcareandTLDsectorsandexpandeffortsinothertargetindustries.(AlignedwithGoal1- CareerPathways/CredentialAttainment)

• S-19ImproveconnectionswithNewJersey’sTalentNetworks.(AlignedwithGoal1- CareerPathways/CredentialandwithGoal5-EmployerEngagement)

• S-20Dedicatestafftosupportsector-focusedeffortsandtargetedjobseekers.(AlignedwithGoal1- CareerPathways/CredentialandwithGoal5-EmployerEngagement)

• S-21EnsuresectortrainingprovidescontextualizedbasicskillsandESLtrainingforworkerswhoneedtheseskills.(AlignedwithGoal1- CareerPathways/CredentialAttainmentandwithGoal4-ExpandedAccess)

• S-22Establishlong-termgoalsforindustry-focusedeconomicandworkforcedevelopment.(AlignedwithGoal1- CareerPathways/CredentialandalignedwithGoal5-EmployerEngagement)


SUB-STRATEGIES: PERFORMANCEMEASURES• S-31a.Implementamodelforcontinuousimprovementthroughoutits

internaloperationsandcustomer-facingprocesses,guidedbyanewcertificationandrecertificationprogram.(AlignedwithGoal6-Evaluation/Oversight)

• S-31bExamineNationalMeasuresdowntoVendorLevel.(AlignedwithGoal6-Evaluation/Oversight)

• S-31c.MeasurecredentialattainmentdowntoVendorLevel.(AlignedwithGoal6-EvaluationOversightandwithGoal1- CareerPathways/CredentialAttainment)

• S-31d.IntroduceEmployer,JobSeekerSatisfactionSurveys.(AlignedwithGoal6-Evaluation/Oversight)

• S-31e.Inadditiontovendormonitoring,conductinternalmonitoringandoversighttoensurethatcenteroperator(s)meetcertificationstandards.(AlignedwithGoal5EmployerEngagementandwithGoal6-Evaluation/Oversight)


ONE-STOPSTRATEGICINITIATIVES

StaffandPartnerTraining

SystemFeatures

RapidResponse

EmploymentServices


SUB-STRATEGIES:ONE-STOPCENTERS– SYSTEMFEATURES

• S-23.OverarchingStrategy:UnionCountywillexamineandexpanditsintegrationofprogramstoleverageavailableresources,e.g.,integratingWIATitleIIadultbasiceducationintoWorkFirstNewJerseyapprovedactivities.(AlignedwithGoal2- OneStopIntegration)

• S-24a.TheOne-StopSystemwillpursueamodelforcontinuousimprovementthroughoutitsinternaloperationsandcustomer-facingprocesses,guidedbyanewcertificationandrecertificationprogram.(AlignedwithGoal6-Evaluation/Oversight)

• S-24b.Relevanttotheprocessofengagingtrainingproviders,theBoardwillworkwiththeOne-StoptoensurefullcompliancewithWIOAandbetteralignmentbetweencustomerneeds,selectedtrainingopportunities,andpreferredcareerpathways.(AlignedwithGoal2-OneStopIntegration)and(alignedwithGoal4-ExpandedAccess)

• S-24c.Inordertoensurefullcomplianceandahigherlevelofreview,theWorkforceDevelopmentBoardwillprovidenecessaryinternalmonitoringandoversighttoensurethatcenteroperator(s)meetcertificationstandards(eitheratthetimeofcertificationorduringmonitoring).Inreactiontofindings,theBoardwillbeempoweredtorequiretheoperatortomakeimprovements.(AlignedwithGoal6-Evaluation/Oversight)


ONESTOPSELECTIONPROCESS


ONESTOPCERTIFICATION


EMPLOYERSTRATEGICINITATIVES

EmployerEngagement&AgencyLinkages

Business2Business


SUB-STRATEGIES:EMPLOYERENGAGEMENT&AGENCYLINKAGES

S-17.TheWorkforceSystemintheCountywilladoptasetofinterconnectedstrategiesthatwillbuildonanumberofeffortsalreadyunderway,namely:

– S-17a.ThefortificationoftheUnionCountyWorkforceInnovationBusinessCenter,arecentself-containedworkforcetraininghublocatedinalarge,popularoutletmallinElizabeth.(AlignedwithGoal5-EmployerEngagement)

– S-17b.TheimprovementofqualityofserviceandtrainingattheAmericanJobCentersinElizabethandPlainfield.(AlignedwithGoal2-OneStopIntegrationalignedwithGoal4-ExpandedAccess)

– S-17cTheexpansionofaBusinessServicesRepresentativesteamtofacilitatetheconnectionsbetweenemployersandtheOneStopCareerCenterandtheWorkforceInnovationBusinessCenter.(AlignedwithGoal2-OneStopIntegrationwithGoal5-EmployerEngagement)

– S17-dTheplanninganddevelopmentofregionalBusiness2BusinessnetworkingeventsthatwillaffordsmallandlargeemployerstheopportunitytoconnectwithoneanotherandtolearnabouttheservicesavailablethroughtheWorkforceDevelopmentBoard’sclearinghouseofserviceprovidersandfundingstreams.(AlignedwithGoal5-EmployerEngagement)


ADULTSTRATEGICINITATIVES

AdultEducation/Literacy

WorkplaceLiteracyProgram

SupportiveServices

WIBCenter/SoftSkills


YouthInitiative

PlainfieldYMCAUnionCountyCollege

Consortiums

SimonYouthFoundation

UnitedWayOSYConsortium

YouthCareerPathwayProgram

Project SEARCH


“TheAcademiesgiveat-riskstudentsthesameeducationthattheywouldreceiveinatraditionalclassroombutinaflexibleenvironment.”

LocatedwithintheWorkforceInnovationBusinessCenterattheMillsatJerseyGardens,studentswouldearnaHigh-SchoolDiploma.

Out-of-SchoolYouthareprovidedbothAcademic&StudentSupport:

SupportiveEducators

AnnualConference

CommunityAdvocacyCouncils

Scholarships


YouthCareerPathwayProgram

WIBCenterISY/OSY

TutoringAlterativeSecondarySchool

LaborMarket

Information

Educationw/Workforce

Prep

Paid/UnPaidWorkExp.

OccupationalSkillsTraining

FinancialLiteracy

LeadershipDevelopment

EntrepreneurialSkills

AdultMentoring

ComprehensiveCounseling

SupportiveServices

Follow–upServices

TransitionalActivities


ProjectSEARCHisaone-yearprogramthatprovidesstudentswithaseamlesscombinationofclassroom,instruction,careerexploration,andhands-ontraining.

Statewidetheemploymentrateforindividualswithdisabilitiesislessthan40%,whileProjectSEARCHboastsa73%employmentrateforitsgraduates.


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