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Press ReleaseApril 2010

Who are we?Th² is a consultancy, training and image in tourism and hospitality, working since 2007 with accommodation units of charm, innovative tourist companies, among other projects def ining the way to Unique Stays.

InspirationLeaning 3 years in commercial management of small units of housing as an entity of outsourcing, was the commercial management that drove the creation of

a hotel club, claiming to be a continued work of this service, focusing also in the guest – f inal client

One clear mission: the creation of a hotel club that identif ies and recognizes accommodation units with character, accompanying and suppor ting those same units in delivering services and different environments, offering their demanding guests unforgettable experiences and comfor t sensations, for a real time “at ease”.

Cosmo Hotel Império- Torres Vedras

Corporate Background

Th² represents today the exper t advice in consultancy from the most abstract project, regarding in-house resources more effectively, using the most daring and innovative formation systems and specialized training and the brand empowerment achieved by the praise of characteristics – apparently clashed – of accommodation units.

Fur thermore it is constituted by a young mind-spirited team, benef iting from valuable par tnerships in projects monitoring, enabling a comprehensive view of the market.

We are hoteliers, passionate by tourism and charming hotels, and we work every day so we can anticipate the f inest needs and demands in hospitality.

Nature & Spirit Quinta Bouça D’Arques- Viana do Castelo

In an accelerated universe between the daily routine of depersonalized and travel rush, Unique Stays represents the comfor t of spaces with character above the plastic and soul devoided luxury.

Environments with detail, calm and state of “f low” that means enjoying every moment without haste, are par t of the stays that makes us feels good, drawing emotions to remember and revive. Accommodation units are selected by fulf illing models

of service, space and unique environment, considering among other strengths services exemplif ied below:

- Location appropriate to the concept

- Services and complementary activities, that provide an experience of hospitality and accommodation to the guest, more than just an overnight stay

- Units equipped with the best conditions of comfort and well-being. The quality of the beds and pillows, pressure and water temperature

Historic & Tradition M’Ar de Ar Aqueduto- Évora

and the environment from spaces of the unit are scrutinized.

- welcome-kit and amenities offered to guests (from the piece of local fruit, waters, exclusive gifts, etc.)

- free Internet access, preferably in Wi-Fi

- decoration, style and distinct environments, ensuring a warm and calm environment but with a personal touch

- surprise elements toward the guest in decorative details, unique treats, excellence service, comfor table environments and inviting corners

- personalized and dedicated treatment and friendly and professional service

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Nature & Spirit Areias do Seixo Charm Hotel- Santa Cruz

Structure

Unique Stays selection of accommodation units represents a commitment of lodgings with life, distinctive for its rich history and culture. Accommodations are carefully selected by their authentication, hospitality and service, covering 3 types of concept with sub-brands:

- Cosmo for accommodation in urban environments, incorporating up to 145 housing units rooms

- Nature & Spirit representing stays experiments and experiences related to the welfare and environment, lodging up to 45 rooms

- Tradition & Historic comprising units countryside, rural and historic value, lodging up to 85 rooms

Historic & Tradition Quinta Mirabela- Funchal

Hotelier Services

The associated hotel units will benef it from the relation of Unique Stays with th² taking advantage of their consulting services to the aggregation of the accommodation unit into the club hotel, with formation of integration and special conditions in par ticipations/requisitions in th² formation

The “Grocery” Central offer exclusive benef its to the hoteliers on hotel purchases of amenities, hotel equipment, specialized software, architecture and

decoration services, integration in a iPhone application (in development) among other perks and marketing activities and developments by Unique Stays

Unique Stays’ associated accommodation units will see:

- Their representation in national and international fairs

- An annual guide distributed among major and multinational companies, international tour

Nature & Spirit Areias do Seixo Charm Hotel- Santa Cruz

operators, among others strategic distribution channels

- A newsletter with their programs and promotions, between 5 thousand subscribers in the 1st year

- Annual audit of mystery guest in each unit; monitoring of service quality with internal surveys and repor ts

- CRM program benef its offered to the guests with Unique Personality card

- Online booking center through Unique Stays’ por tal, with the possibility of booking and fully payment of reservations

- Unique Stays’ internal training actions with the hoteliers – Hotel Workgroup – once in a year gathering all the hotel associates to exchange

Nature & Spirit Casa das Caldeiras, Ribeira Grande

experience, contacts, complaints, discussions and video recording for viewing later;

- Occasional publications in specialized press and trade

- Feedback & support on the latest studies and trends, tools and methods set to the hotelier market

- Music: “Sounds like UniqueStays” is launched every year with a selection of music to be reproduced in the accommodation units or to be offered to the guests

- Since our primary service is comfor t, we develop a pillow menu to be available to the guests

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Nature & Spirit Herdade da Malhadinha Nova, Albernoa

Guest ServicesUnique Personality card

- Free internet service

- Exclusive offers like: subscription of specialized magazines, wine, upgrades, welcome pack

- Discounts when presentation the Unique Personality card in rental cars at Europcar in Por tugal (continental and islands) and foreign countries

- Invitations to exclusive UniqueStays/th² events

- Guaranteed of accommodation units with character, chic, offering complementary and comfor table activities, above luxury

- Welcome-kit in the room or on the arrival of accommodation unit

- Specialized newsletter

- User account at Unique Stays’ por tal with travel registration, preferences and data

Nature & Spirit Herdade da Agolada de Cima, Coruche

- Warranty service and counseling of accommodation units tailored to the preferences of each guest

- Reservation service “a la car te” to the corporate segment with privileged conditions in rental meeting/conference rooms in Cosmo and some Tradition & Historic units

- Other discounts and rewards of Unique Personality card in development

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Cosmo Memmo Baleeira, Sagres

www.uniquestays.pt | info@uniquestays.pt

Rua Nova da Trindade, 22-1º1200-303 LisboaPORTUGAL

tel. (+351) 911 765 866 | fax (+351) 263 711 376