Company ProfileJune 2010

Unisoft Infotech

www.unisoftinfotech.com

Key Facts

� Inception – 1997. Head-quartered in Bangalore.

� Strong Management and Executive Team.

� SAP Channel Partner since 2003.

� 40+ End-to-End Implementations.

� 125 SAP Professionals with industry experience of 1000+ years.

� Markets addressed – Indian Subcontinent and South East Asia.

� Executed 150+ projects across 6 countries.

� SAP Education Partner with an independent e-Academy.

� Serving more than 50 customers at the moment

� Profitable since inception.

� Sachidananda Kini, MD & CEO –18+ years experience in

Business Consulting and ERP/SCM Implementation. 15+ years of

International consulting experience on SAP. Entrepreneur since

1997. Has worked with HMT, Eurolink and HP.

� Deepak Nakil, Director, Sales and Marketing – 20+ years in IT

Services industry with experience in three continents. Has worked

with Godrej, Wipro, HP and two start-ups.

� Thenappan V, Director - 25+ years experience in IT industry as an

entrepreneur and business person. Singaporean national and is

active in IT Distribution business.

� NV Maslekar, Independent Director - 25+ years experience in

the industry as a professional, entrepreneur and executive

coach.

Management Team

� George PG – 20+ years experience in manufacturing, ERP and

Supply Chain Management. More than 10 years experience in SAP

business in India and South East Asia. Experience in SAP Logistics

Modules as a consultant.

� Prakash Kalal – 25 years experience in manufacturing, software

engineering, ERP in India and Asia Pacific. More than 10 years

experience in SAP. Knowledge of SAP Technology (ABAP, BASIS,

BIW). Has engaged more than 50 customers in SAP in India and Asia

Pacific.

� Deepak Goenka – 20 years experience in IT industry with knowledge

of product development and implementation. Certified SAP FICO

consultant with strong knowledge in Taxation and Indian GAAP.

Expertise in Costing and profitability Analysis.

Executive Team

� Bhanu Prasad – 16 years experience in technology and application

development. Knowledge of J2EE and Microsoft technologies with

strong emphasis on EAI and B2B integration. SAP Net-weaver

certified.

� NV Ramesh – 20 years experience in various industry verticals such

as Automotive and process industries. Expertise in SAP Best

Practices for India (Baseline) and various other industries. Trained in

SAP CRM for the mid-market. More than 100 pre-sales engagements

within India and abroad.

� Anand P – 25 years experience in project management within the

Indian subcontinent. Exposure to diverse industry and cultural

background within the subcontinent and has managed more than 30

SAP projects.

Executive Team

SAP Practice HighlightsParameter Value

Number of Consultants 125+

Functional : Technical 60:40

ERP : Business Suite 90:10

India: Overseas 70:30

Average Age 30 Years

PM/TL : Individual Contributors 20:80

Average Bench Size 10%

Average Industry Experience 6 + years

Average SAP Experience 3+ years

SAP Certified? 15%

Best Practices Trained? 100%

ASAP/UNISAP Trained? 100%

Internal Trainings Conducted/Year 50

Certifications and Partnerships

� Product and Services - SAP A1 Channel Partner & SAP B1

Partner

� Education - SAP Education Partner & SAP University Alliance

Partner

� Application Management - SAP Certified Support Partner

� Technology - HP/IBM/Sun Business Partner for Technology and

ISV

� Beyond ERP - Fiorano, Prospecta and Easy Software

� Quality Certification - ISO

� Memberships - CII, NASSCOM and SITF

Intellectual CapitalSolution Repository

Project Repository

Process Repository

�UNISAP Methodology (based on ASAP, ASAP Focus and ASAP Focus Lite)

�UNICARE Methodolgy for AMS

� Consumer Products Solution Framework and Templates� Industrial Machinery Solution Framework and Templates� Auto Suppliers Solution Framework and Templates� SAP Integration with 3P Products - Barcode, POS, Weigh-Bridge and SFC� Complementary Software Certification� SAP Archiving Solution

� 40+ projects �1000+ reports� Documentation Repository� Project execution plans� Issues and Resolution Repository

� Software licenses for SAP Business Suite

� 100 people ready-to-use infrastructure in Bangalore

� Channel partner network of 10+ partners

� SAP e-Academy in Pondicherry

� APAC office in Singapore

� SAP Development and Support infrastructure with more than 15

servers

Infrastructure

Solutions and Serviceswww.unisoftinfotech.com

SAP Solutions and Services

1. ERP Evaluation and Business Process Engineering

2. SAP ERP Implementation and Roll-out

3. Technical and Application Upgrade

4. Application Management/End User Support

5. Audit and Continuous Improvement Services

6. SAP Archiving and Document Management

7. Business Intelligence and Dashboards

8. SAP Portal, Workflow and ESS/MSS

9. Corporate Governance, Compliance , Security and Risk

Management

10. Customer Education – End User, Key User and Management

Technology Solutions & Services

1. Enterprise Application Integration (EAI)

2. Desktop Productivity Solutions

3. Data acquisition and integration

4. Programming and Application Development

5. Master Data Management

6. Single-Sign On and User Management

7. Disaster Recovery and Security

8. Business Process Monitoring

9. Trace and Track Solutions

10. Mobile Infrastructure Solutions

Success Storieswww.unisoftinfotech.com

All-in-One Partner 2003

CPG100 - 2003

CPG100 Success Story

First Indian Customer

Customer Support Organization(CSO)www.unisoftinfotech.com

CSO Methodology

Prioritize

Monthly

/weekly

Reports

SAP SM SAP SM

Management

User

User

User

Client-IT Help

Support Manager

consultant

consultant

CLIENT UNICAREUNICARE

UNICARE™ Methodology

Initiate

Validate

Evaluate

Resource

Implement

Test

Sign Off

Customer call

UNICARE™ Methodology

UnicareSupport UnicareSupport UnicareSupport UnicareSupport ManagerManagerManagerManager

UnicareSupport UnicareSupport UnicareSupport UnicareSupport ManagerManagerManagerManager

Client Support Client Support Client Support Client Support CoCoCoCo----ordinatorordinatorordinatorordinator

Client Support Client Support Client Support Client Support CoCoCoCo----ordinatorordinatorordinatorordinator

3. ESCALATION3. ESCALATION3. ESCALATION3. ESCALATION

Unicare Support Unicare Support Unicare Support Unicare Support DeskDeskDeskDesk

Unicare Support Unicare Support Unicare Support Unicare Support DeskDeskDeskDesk

1. Support Call1. Support Call1. Support Call1. Support Call

2B. Call not resolved 2B. Call not resolved 2B. Call not resolved 2B. Call not resolved By Service Desk as per SLABy Service Desk as per SLABy Service Desk as per SLABy Service Desk as per SLA

4. Action to 4. Action to 4. Action to 4. Action to Close the CallClose the CallClose the CallClose the Call

2A. Unable to 2A. Unable to 2A. Unable to 2A. Unable to resolve as per SLAresolve as per SLAresolve as per SLAresolve as per SLA

SAP SAP SAP SAP SAP SAP SAP SAP

5. Action to 5. Action to 5. Action to 5. Action to Close the CallClose the CallClose the CallClose the Call

Escalation Process

SAP Solution Manager

www.unisoftinfotech.com