unit 1 assignment 3 p3. all businesses follow an organisational structure that will help them to...
TRANSCRIPT
• All businesses follow an organisational structure that will help them to achieve their aims.
• Most business have a top- down structure meaning the higher up the chart the more power a person has.
• Function• Geographical area• Product groups• Types of customer
Organisational Structures P3
SUPERMARKET STRUCTURE CHALLENGE
• One leading supermarket allocates staff to five levels, where 1 is the lowest level and 5 the highest. Job titles at each level are shown below.
• Store manager
5
• Checkout operator
4• Chief Executive
3
• Area Manager
2 • Team leader
1
Example: Tesco's Organisational Chart – based on store structure
Store Director
Store Manager
Personnel Manager Ambient Manager Fresh Manager Non Food Manager
Admin/personnel Assistants
Ambient Team Leader
Training ManagerStock Controller
ManagerSecurity Manager
Counters Manager (Deli, Curry Pot,
Pizza)
Bakery Team Leader
Restaurant Team Leader
Clothing Team Leader
Electrical TeamLeader
Stock ControlAssistants
Security Assistants
Team assistants
Customer Service Manager
Customer ServiceAssistants
CS Desk
Fresh Assistants
Non Food Assistants
Support Office
Regional Manager
How big is this Manager’s
Span?
How big is this Manager’s
Span?
8
3How many levels of hierarchy are there?6
By DIVISION
• A business organises its structure around the products that it makes.
• Each product would have its own marketing, accounts, human resources, etc department
By GEOGRAPHY
• A business organises its self based on the different areas in which it operates.
• Could be a country, a continent or a part of a country (England, Scotland and Wales for example)
• Research and find the organisational structure for your two businesses.
• If this is not available draw the structure that you think is most suitable for your businesses.
• Include a brief description of the type of structure that both business follows. E.g functional/geographical.
Organisational Structure
• Within any business there are different departments/ functions.
• Finance• Marketing• Sales• Customer Service• Production• Human Resources
Functional Areas