unit 1 - correspondence in business administration
DESCRIPTION
Resumen de la unidad 1 sobre Correspondencia en Administración de EmpresasTRANSCRIPT
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Business Administration
Technical English
Unit 1
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Questions and answers.
https://www.youtube.com/watch?v=tYB1roGoSzA
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There is / are
Hotel facilities
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Customer enquiries: Useful phrases
Please send information about….
I am sending you information about…
I am afraid…
My apologies for…
Congratulations on …
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Writing mails
• Informal
• Contractions (don’t)
• Idioms
• Phrasal verbs : go up
• Imperatives : Write soon,
send it now.
• Formal
• No contractions (do not)
• Correct words
• No phrasal verbs: raise
• No imperatives: You may send it
to your earliest convenience..
TIPS
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• Informal
• Very, really• A lot• Abreviations: tv
• ! Exclamation mark • Nolatin based words:
smart
• Formal
• Strongly• Much/many• No abreviations:
television• No !• Latin based words:
intelligent
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Applying for a job
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• Date on the left of the mail / letter.• Name of addressee Mr or Mrss first
name, last name.• Department name or company name.• Address of the company.• Subject: number or type of job.
TIPS Pat Goodwin
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Dear Mr / Mrs…. // Dear … department
Your company has a very good reputation. The position posted / for … is of great interest to me. I believe that my strong track record of work would be of value to your company.
[I have computer skills. I have got my degree on administration in 2013. I worked in a company for about a year.]
[I think I am qualified for the job posted because I already worked in a similar position.]
It would be a pleasure to speak with you personally.
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[I think I am qualified for the job posted because I already worked in a similar position.]
It would be a pleasure to speak with you personally.
I look forward to our conversation. Thank you for your strong consideration.
Best regards/ Sincerely yours
your name
https://www.youtube.com/watch?v=ARNWtLCbfW4
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Writing: Write an application letter• Receptionist / Administrator
• Well established small company in the manufacturing industry is looking for the services of a proactive Receptionist/Administrator to work in their team in Curitiva, Brazil. 75% admin/sales support and 25% reception and secretarial focus. Liaison with clients, general office administration, reception duties. Professionally presented person is required.
• • Please email your confidential CV to Mr. Alan Johnson,
Human Resources, Marshall’s•