unit 10 prepare correspondence hoggatt and shank copyright 2008 cengage learning/south-westernslide...
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Unit 10Prepare Correspondence
Hoggatt and Shank
Copyright 2008 Cengage Learning/South-Western Slide 1
Copyright 2008 Cengage Learning/South-Western Slide 2
Interoffice Memo
2" top margin
Side margins 1" or default
Align heading information
SS body
1 blank line between ¶s
Headings in ALL CAPS
At least 1" bottom margin
Format
Copyright 2008 Cengage Learning/South-Western Slide 3
Interoffice Memo
Reference initials
Notations
Attachment notation
Copy notation
Blind copy notation
Notations begin at left margin
Copyright 2008 Cengage Learning/South-Western Slide 4
E-Mail Message
Receiver's address
Subject
Body
SS ¶s DS between ¶s
Formatting toolbar
Copyright 2008 Cengage Learning/South-Western Slide 5
Personal-Business Letter Parts
Return address and date
Letter address
Salutation
Body
Complimentary close
Writer's name
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Personal-Business Letter
2" top margin or center vertically
Side margins 1" or default
At least 1" bottom margin
Block Format
All lines begin at left margin
SS ¶s DS between ¶s
4
4
Copyright 2008 Cengage Learning/South-Western Slide 7
Personal-Business Letter Open
Punctuation
No punctuation after salutation
No punctuation after complimentary close
Copyright 2008 Cengage Learning/South-Western Slide 8
Mrs. Joyce Forno6701 Carmel Rd.Charlotte, NC 28226-0200
Miss Arnella Wilson8746 La Jolla Pkwy.San Diego, CA 92136-3927
Small Envelope
Return address
Approximately 2.5"
Approximately 2"
0.25" top margin
0.25" side margin
Delivery address
Copyright 2008 Cengage Learning/South-Western Slide 9
Mrs. Joyce Forno6701 Carmel Rd.Charlotte, NC 28226-0200
Miss Arnella Wilson8746 La Jolla Pkwy.San Diego, CA 92136-3927
Large Envelope
Return address
Approximately 4"
Approximately 2"
0.25" top margin
0.25" side margin
Delivery address
Copyright 2008 Cengage Learning/South-Western Slide 10
Envelope Address Formats
Mrs. Joyce Forno6701 Carmel Rd.Charlotte, NC 28226-0200
Traditional format
Traditional format
Uppercase and lowercase letters
Includes standard punctuation
United States Postal Service format
All capital letters
No punctuation except a hyphen in the ZIP code
MISS ARNELLA WILSON8746 LA JOLLA PKWYSAN DIEGO CA 92136-3927
USPS format
Copyright 2008 Cengage Learning/South-Western Slide 11
Business Letter Parts
Date
Letter address
Salutation
Body
Complimentary close
Writer's name and title
Letterhead
Notations
Copyright 2008 Cengage Learning/South-Western Slide 12
Business Letter
Place date 1" below letterhead or center page vertically
Side margins 1" or default
At least 1" bottom margin
Block Format
All lines begin at left margin
SS ¶s DS between ¶s
4
4
Copyright 2008 Cengage Learning/South-Western Slide 13
Business Letter Mixed
Punctuation
Comma after complimentary close
Colon after salutation
Copyright 2008 Cengage Learning/South-Western Slide 14
Business Letter
Reference initials
Notations
Enclosure notation
Copy notation
Notations begin at left margin