unit 12 skills
TRANSCRIPT
Unit 12: SkillsPUTTING PEOPLE AT EASE
Photo Courtesy: http://copypasterepost.com/wp-content/uploads/2012/09/small-talk.jpeg
Making small talk...
How was your fligh?
Have you already been to (Novi Sad)?
Where are you staying?What is your hotel like?
How is the business?/How is your company doing?
So, what do you do in your free time?/Do you like sports?
How do you like the city?
Would you like (me to show you around)?
Photo Courtesy: http://socialmediaillumination.co.uk/wp-content/uploads/2012/03/Social-Media-Small-Talk-means-Big-Bucks-for-Business.jpg
Useful language
• Use informal greetings
• Show you know something about the person
• Share something of a personal nature
• Pick a non-work-related topic
• Use open questions
Photo Courtesy: http://www.sdl-languages.com/wp-content/uploads/2014/03/small+talk-pic-31.jpg
Thank You for Your Attention!