unit 1a organisation of departments
TRANSCRIPT
Unit 1aOrganisation
of Departments
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Organisation Chart
Mr Burns
Managing Director
Mr B Wallace
Personnel Manager
Mrs A MacDonald
Sales/Marketing Manager
Miss J Montrose
Purchases Manager
Mr H Nichols
Buyer
Mrs L McKenna
Finance Manager
Mr N Millar
Admin Manager
Mr Ray Cruit
Recruitment Officer
Miss T Raynor
Training Officer
Mrs R Ambleon
Marketing Assistant
Mr V Smart
Sales Rep
Mr B Goodman
Wages Officer
Miss H Munro
Admin Assistant
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Aims of the Lesson 1
1. To revise Main functional areas
Sales Finance Human Resources Purchases
Job types in each department
Computing Services / Administration Department
Documents in the Purchases, Sales and Finance department
Today’s Lesson Organisation charts Advantages of
Organisation charts Create an organisation
chart of staff in this school
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Intro to Organisation Chart
An organisation chart is used to provide a ‘picture’ of who is in the business.
It is used to show the STRUCTURE of the business.
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Advantages of Creating Org Charts
Advantages Lets you know the levels
of management Shows you who the boss
is If your new, you can see
promotions available See the size of the
company Helps you get to know
people’s names Easy to find people
Disadvantages Hard to keep up to date Possibly cause
arguments Confusing if very large
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Aims of the Lesson 2
Last Lesson Organisation charts Advantages of
Organisation charts Create an organisation
chart of staff in this school
Today’s Lesson Lateral/Line relationship Lines of Responsibility Chain of Command
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Mr Stewart
Mrs Haldane Mrs McAuley Mr Livingstone Mr Goring Mr Key
Mr DunsmoreMr DyerMr McGowanMiss MacPhailMr MacLeod
Organisation Chart
LATERAL RELATIONSHIP
LATERAL RELATIONSHIP
LINE RELATIONSHIP
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Relationship
Lateral Relationship This is the relationship you have with a member of staff
on the same level as you Mr Arthur and Mr McGowan
Line Relationship This is the relationship you have with a member of staff
above or below you in the company Mr Arthur and Mr MacLeod
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Lines of Responsibility
The lines of responsibility shows who is in charge of who Mr Stewart is in charge of:
Mr Livingstone Mrs McAuley Mr Key Mrs Haldane Mr Goring
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Chain of Command
The CHAIN OF COMMAND is the way in which instructions are passed down through each level in the organisation.
Mr R Burns
Managing Director
Miss J Montrose
Purchases Manager
Mr H Nichols
Buyer
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Aims of the Lesson 3
Last Lesson Organisation charts Advantages of
Organisation charts Create an organisation
chart of staff in this school
Lateral/Line relationship Lines of Responsibility Chain of Command
Today’s Lesson Accountability Authority Flat/Tall Structures Issue target setting
booklet
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Organisation Chart Terms
Accountability If you have to explain your actions to someone
then you are accountable You are accountable to your parents
Authority If you have authority you have the right to tell
someone what to do Mr MacLeod has the authority to tell Mr Arthur to
write his report
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Tall and Flat Structures
FEW levels of management
MANY levels of
management
FLATTALL
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Tall and Flat Structures Tall Has many levels of
management Lots of promotions possibilities Many lines of communication Examples
Big companies like Coca-cola, DELL, Apple, Supermarkets, Hospitals
Flat Has few levels of
management 1 manager is responsible
for lots of employees Employees may have
greater responsibility Examples
Small business, Restaurants,
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Aims of the Lesson 4
Last Lesson Organisation charts Who uses them Advantages of
Organisation charts Lateral/Line relationship Lines of Responsibility Chain of Command Accountability Authority Flat/Tall Structures
Today’s Lesson Advantages/Disadvantages
of Flat Structure Advantages/Disadvantages
of Tall Structure
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Flat Structure
Advantages Employees are given
more authority and responsibility
Employees involved in decision making
Less complicated communications channels
Less time taken to make decisions
Disadvantages Workloads of employees
may increase Where the span of
control is too wide, employees may feel isolated
Few promotion opportunities
Employees may not meet with line manager regularly
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Tall Structure
Advantages It should be easier for
managers to supervise staff
Lots of promotion possibilities
Employees are more likely to know their own boss
Disadvantages Employees may not be
involved in decision making
Decision making may be slow
May take time to communicate decisions
Costly
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Aims of the Lesson 5 Last Lesson
Organisation charts Who uses them Advantages of
Organisation charts Lateral/Line relationship Lines of Responsibility Chain of Command Accountability Authority Flat/Tall Structures Advantages/Disadvantages
of Flat Structure Advantages/Disadvantages
of Tall Structure
Today’s Lesson How may organisations
change? Growth Downsizing Delayering Outsourcing
Other keywords Delegate Span of Control
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Mr Burns
Managing Director
Mr B Wallace
Personnel Manager
Mrs A MacDonald
Sales/Marketing Manager
Miss J Montrose
Purchases Manager
Mr H Nichols
Buyer
Mrs L McKenna
Finance Manager
Mr N Millar
Admin Manager
Mr Ray Cruit
Recruitment Officer
Miss T Raynor
Training Officer
Mrs R Ambleon
Marketing Assistant
Mr V Smart
Sales Rep
Mr B Goodman
Wages Officer
Miss H Munro
Admin Assistant
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How may Organisations Change?
Growth Features
Increasing sales, producing more products, increasing the size of premises
Effect on Org Chart May result in new
departments, More levels of management, more staff at each level
Downsizing Features
Reducing output and number of staff
Effect on Org Chart Some post may
disappear Main depts will remain
but staff may have to take on more responsibility
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How may Organisations Change?
Delayering Features
The organisation may remove certain layers
Will result in larger span of control
Effect on Org Chart Will result in a flatter
structure
Outsourcing Features
Buying in services such as security, office cleaning from another company
Effect on Org Chart Should result in a
simpler chart with fewer departments
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Other Keywords
Delegate Passing tasks on to other employees,
giving them more responsibility Span of Control
The number of staff reporting directly to the manager
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Revision Quiz for Test
1. Give 1 example of staff with a lateral and line relationship
2. How many people are in Mr Stewart’s span of control
3. Mr Stewart often delegates tasks. What does it mean to delegate?
Mr Stewart
Mrs Haldane Mrs McAuley Mr Livingstone Mr Goring Mr Key
Mr DunsmoreMr DyerMr McGowanMiss MacPhailMr MacLeod
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Revision Quiz for Test
4. Give 1 example of a line of communication in this example
5. Give 3 advantages to the school of creating an organisation chart
Mr Stewart
Mrs Haldane Mrs McAuley Mr Livingstone Mr Goring Mr Key
Mr DunsmoreMr DyerMr McGowanMiss MacPhailMr MacLeod
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Revision Quiz for Test
6. What is the difference between a TALL and FLAT structure?
7. Give 4 different ways organisations can change8. List the 4 main departments you may find in a
company9. Give 3 tasks carried out by the Sales department10. Give 3 job types you may find in the Finance
department11. What is the difference between a Job Description
and a Person Specification12. Give 3 documents you would normally find in the
finance department