unit 1a organisation of departments

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Unit 1a Organisation of Departments

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Page 1: Unit 1a Organisation Of Departments

Unit 1aOrganisation

of Departments

Page 2: Unit 1a Organisation Of Departments

2

Organisation Chart

Mr Burns

Managing Director

Mr B Wallace

Personnel Manager

Mrs A MacDonald

Sales/Marketing Manager

Miss J Montrose

Purchases Manager

Mr H Nichols

Buyer

Mrs L McKenna

Finance Manager

Mr N Millar

Admin Manager

Mr Ray Cruit

Recruitment Officer

Miss T Raynor

Training Officer

Mrs R Ambleon

Marketing Assistant

Mr V Smart

Sales Rep

Mr B Goodman

Wages Officer

Miss H Munro

Admin Assistant

Page 3: Unit 1a Organisation Of Departments

3

Aims of the Lesson 1

1. To revise Main functional areas

Sales Finance Human Resources Purchases

Job types in each department

Computing Services / Administration Department

Documents in the Purchases, Sales and Finance department

Today’s Lesson Organisation charts Advantages of

Organisation charts Create an organisation

chart of staff in this school

Page 4: Unit 1a Organisation Of Departments

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Intro to Organisation Chart

An organisation chart is used to provide a ‘picture’ of who is in the business.

It is used to show the STRUCTURE of the business.

Page 5: Unit 1a Organisation Of Departments

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Advantages of Creating Org Charts

Advantages Lets you know the levels

of management Shows you who the boss

is If your new, you can see

promotions available See the size of the

company Helps you get to know

people’s names Easy to find people

Disadvantages Hard to keep up to date Possibly cause

arguments Confusing if very large

Page 6: Unit 1a Organisation Of Departments

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Aims of the Lesson 2

Last Lesson Organisation charts Advantages of

Organisation charts Create an organisation

chart of staff in this school

Today’s Lesson Lateral/Line relationship Lines of Responsibility Chain of Command

Page 7: Unit 1a Organisation Of Departments

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Mr Stewart

Mrs Haldane Mrs McAuley Mr Livingstone Mr Goring Mr Key

Mr DunsmoreMr DyerMr McGowanMiss MacPhailMr MacLeod

Organisation Chart

LATERAL RELATIONSHIP

LATERAL RELATIONSHIP

LINE RELATIONSHIP

Page 8: Unit 1a Organisation Of Departments

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Relationship

Lateral Relationship This is the relationship you have with a member of staff

on the same level as you Mr Arthur and Mr McGowan

Line Relationship This is the relationship you have with a member of staff

above or below you in the company Mr Arthur and Mr MacLeod

Page 9: Unit 1a Organisation Of Departments

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Lines of Responsibility

The lines of responsibility shows who is in charge of who Mr Stewart is in charge of:

Mr Livingstone Mrs McAuley Mr Key Mrs Haldane Mr Goring

Page 10: Unit 1a Organisation Of Departments

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Chain of Command

The CHAIN OF COMMAND is the way in which instructions are passed down through each level in the organisation.

Mr R Burns

Managing Director

Miss J Montrose

Purchases Manager

Mr H Nichols

Buyer

Page 11: Unit 1a Organisation Of Departments

11

Aims of the Lesson 3

Last Lesson Organisation charts Advantages of

Organisation charts Create an organisation

chart of staff in this school

Lateral/Line relationship Lines of Responsibility Chain of Command

Today’s Lesson Accountability Authority Flat/Tall Structures Issue target setting

booklet

Page 12: Unit 1a Organisation Of Departments

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Organisation Chart Terms

Accountability If you have to explain your actions to someone

then you are accountable You are accountable to your parents

Authority If you have authority you have the right to tell

someone what to do Mr MacLeod has the authority to tell Mr Arthur to

write his report

Page 13: Unit 1a Organisation Of Departments

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Tall and Flat Structures

FEW levels of management

MANY levels of

management

FLATTALL

Page 14: Unit 1a Organisation Of Departments

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Tall and Flat Structures Tall Has many levels of

management Lots of promotions possibilities Many lines of communication Examples

Big companies like Coca-cola, DELL, Apple, Supermarkets, Hospitals

Flat Has few levels of

management 1 manager is responsible

for lots of employees Employees may have

greater responsibility Examples

Small business, Restaurants,

Page 15: Unit 1a Organisation Of Departments

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Aims of the Lesson 4

Last Lesson Organisation charts Who uses them Advantages of

Organisation charts Lateral/Line relationship Lines of Responsibility Chain of Command Accountability Authority Flat/Tall Structures

Today’s Lesson Advantages/Disadvantages

of Flat Structure Advantages/Disadvantages

of Tall Structure

Page 16: Unit 1a Organisation Of Departments

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Flat Structure

Advantages Employees are given

more authority and responsibility

Employees involved in decision making

Less complicated communications channels

Less time taken to make decisions

Disadvantages Workloads of employees

may increase Where the span of

control is too wide, employees may feel isolated

Few promotion opportunities

Employees may not meet with line manager regularly

Page 17: Unit 1a Organisation Of Departments

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Tall Structure

Advantages It should be easier for

managers to supervise staff

Lots of promotion possibilities

Employees are more likely to know their own boss

Disadvantages Employees may not be

involved in decision making

Decision making may be slow

May take time to communicate decisions

Costly

Page 18: Unit 1a Organisation Of Departments

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Aims of the Lesson 5 Last Lesson

Organisation charts Who uses them Advantages of

Organisation charts Lateral/Line relationship Lines of Responsibility Chain of Command Accountability Authority Flat/Tall Structures Advantages/Disadvantages

of Flat Structure Advantages/Disadvantages

of Tall Structure

Today’s Lesson How may organisations

change? Growth Downsizing Delayering Outsourcing

Other keywords Delegate Span of Control

Page 19: Unit 1a Organisation Of Departments

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Mr Burns

Managing Director

Mr B Wallace

Personnel Manager

Mrs A MacDonald

Sales/Marketing Manager

Miss J Montrose

Purchases Manager

Mr H Nichols

Buyer

Mrs L McKenna

Finance Manager

Mr N Millar

Admin Manager

Mr Ray Cruit

Recruitment Officer

Miss T Raynor

Training Officer

Mrs R Ambleon

Marketing Assistant

Mr V Smart

Sales Rep

Mr B Goodman

Wages Officer

Miss H Munro

Admin Assistant

Page 20: Unit 1a Organisation Of Departments

20

How may Organisations Change?

Growth Features

Increasing sales, producing more products, increasing the size of premises

Effect on Org Chart May result in new

departments, More levels of management, more staff at each level

Downsizing Features

Reducing output and number of staff

Effect on Org Chart Some post may

disappear Main depts will remain

but staff may have to take on more responsibility

Page 21: Unit 1a Organisation Of Departments

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How may Organisations Change?

Delayering Features

The organisation may remove certain layers

Will result in larger span of control

Effect on Org Chart Will result in a flatter

structure

Outsourcing Features

Buying in services such as security, office cleaning from another company

Effect on Org Chart Should result in a

simpler chart with fewer departments

Page 22: Unit 1a Organisation Of Departments

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Other Keywords

Delegate Passing tasks on to other employees,

giving them more responsibility Span of Control

The number of staff reporting directly to the manager

Page 23: Unit 1a Organisation Of Departments

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Revision Quiz for Test

1. Give 1 example of staff with a lateral and line relationship

2. How many people are in Mr Stewart’s span of control

3. Mr Stewart often delegates tasks. What does it mean to delegate?

Mr Stewart

Mrs Haldane Mrs McAuley Mr Livingstone Mr Goring Mr Key

Mr DunsmoreMr DyerMr McGowanMiss MacPhailMr MacLeod

Page 24: Unit 1a Organisation Of Departments

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Revision Quiz for Test

4. Give 1 example of a line of communication in this example

5. Give 3 advantages to the school of creating an organisation chart

Mr Stewart

Mrs Haldane Mrs McAuley Mr Livingstone Mr Goring Mr Key

Mr DunsmoreMr DyerMr McGowanMiss MacPhailMr MacLeod

Page 25: Unit 1a Organisation Of Departments

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Revision Quiz for Test

6. What is the difference between a TALL and FLAT structure?

7. Give 4 different ways organisations can change8. List the 4 main departments you may find in a

company9. Give 3 tasks carried out by the Sales department10. Give 3 job types you may find in the Finance

department11. What is the difference between a Job Description

and a Person Specification12. Give 3 documents you would normally find in the

finance department