unit 4: people in organisations ocr level 2 cambridge technicals in business
TRANSCRIPT
Unit 4:
People in Organisations
OCR Level 2Cambridge Technicals
in Business
IntroductionIntroductionEveryone who works for a company, no matter how large
or small, will have a specific role to carry out.
Their responsibilities will vary according to:
Job tasks or activitiesDecision
making opportunities
Skills, qualifications and personal
attributes
Salary level and additional
benefits
All organisations need structure to function effectively. Some examples of structures are:
Organisational Organisational StructuresStructures
The most common type of structure, used in large businesses.
HierarchicalUsed in small businesses, for example a branch manager and a
team of staff.
FlatUsed to deliver projects, such as building a new
housing estate.
Matrix
Functional areasFunctional areasEvery organisation has a range of key functional areas. These can include:
Human Resources
Finance
Sales Production/ Service
Marketing
Responsible for looking after the interests of
shareholders and stakeholders
Responsible for the ultimate
success of the business
Undertake the day to day tasks in the business which may include:
Why are job roles and Why are job roles and functions important?functions important?
Jobs are often grouped into different organisational levels:
Directors
Managers
Supervisors/Team Leaders
Workers
Decides on policy and strategy for the
company
Decides where the business is going
and how it is going to get there
Serving customers
Administrative work
Preparing food
Delivering parcels
Laying bricks
Workers
Director
In order to be a successful business, you need to recruit the right people. Here is the recruitment process:
Find the right peopleFind the right people
Analyse job requirement
Produce job description
Produce person
specification
Advertise the job
vacancy
Receive applications
and CVs
Shortlist applicants
Conduct interviews
Take references
New member of staff starts
Before someone applies for a job, they need to study the Job Description and Person Specification for the role.
They need to ask themselves whether their skills and experience match the business’s requirements.
Find the right peopleFind the right people
Person Specification
Experience
Qualifications and Training
Skills and Knowledge
Personal Characteristics
Job Description
Job Title
Purpose of the job
Responsibilities
Reporting Structure
After you complete this unit you will:
What will you learn?What will you learn?
Know about job roles and their
functions in organisations
Be able to prepare for employment and
plan career development
Be able to produce
documentation for specific job roles
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