Unit 4Unit 4Miscellaneous ServiceMiscellaneous Service

Warming upWarming up

Look and match.1

bread

grape

beer

flower

Warming upWarming up

Fill in the blanks with suitable words.2

1.He buttered his _______.

2. Xinjiang is famous for _______.

3. Can I put some more juice in the _________?

4. When we go to the hospital to see the patients, we often give ________as presents.

5. Qingdao ______ is well-known.

New Words and ExpressionsNew Words and Expressions

At the door of the roomAt the door of the roomVideo IVideo I

Slice Slice n.n. 切片 切片 ham ham n.n. 火腿火腿

Video IVideo I

Decide true (T) or false (F).1

The guest has lunch in his room. ( )

The guest room’s number is 107. ( )

The guest orders a cup of coffee. ( )

The attendant will take the food right away. ( )

The guest is dissatisfied with the attendant. ( )

At the door of the roomAt the door of the room

Video IVideo I At the door of the roomAt the door of the room

22 Watch the video again and tick the words and expressions you hear.

room service

What can I do for you?

Of course

Of courseI’ll bring it up right away.

coffee

That’s ok.

That’s fine.ham

Video IIVideo II

New Words and ExpressionsNew Words and Expressions

At the door of the room At the door of the room

grape n. 葡萄

except prep. 除……外

refreshment n. 点心，饮料

pastry n. 面点

correct adj. 正确的

Video IIVideo II

1

At the floor reception deskAt the floor reception desk

Fill in the blanks with the words you hear:Fill in the blanks with the words you hear:

Attendant: Good afternoon, sir. ______________________? Guest: Some friends of ours are going to visit us this evening. Can you buy some fruit for me?Attendant: Sure. _______________ fruit would you like, apples, oranges, bananas or grapes? Guest: All except grapesAttendant: ___________of each? Guest: One kilo of each will be enough.Attendant: Yes, sir. Don’t you need some ____________ and ______? Guest: Well, I’ve already bought some cold dishes and some pastries. But, I’ll need two cans of beer and a pack of cigarettes.Attendant: Yes, Mr. White. That’s ______ cans of beer and a _________ cigarettes. So you need fruit, beer, and cigarettes. Am I correct? Guest: Right. Here is _____ Yuan. Is it enough?Attendant: Definitely. I’ll get them for you as soon as possible.Guest: _____________Attendant: _____________..

Video IIVideo II In the RestaurantIn the Restaurant

Answer the questions.

1. What kinds of fruit does the guest want?

apples, oranges and bananas

2. Does the guest need beer?

Yes, he does

Cultural NotesCultural Notes

New Words and ExpressionsNew Words and Expressions

Vacancy n. 空缺 inform v. 通告Occupy v. 占领，占用Employee n. 雇员 scrub v. 擦洗Comfort n. 舒适

Cultural NotesCultural Notes HousekeepingHousekeepingThe Housekeeping Department fills out the morning vacancy report that informs the front office about which rooms are vacant or occupied, and how many rooms are available. The housekeepers or room cleaners are perhaps the busiest employees in a hotel. They must keep a daily record of each room, so as to be aware of the rooms that need arranging or servicing, or which rooms need to be cleaned and which bathrooms scrubbed. The Housekeeping Department always has a long day ahead, for it must ensure the comfort of all guests.