unit 8 (interpersonal communication)

8/10/2019 Unit 8 (Interpersonal Communication)

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GROUP 3:

1. Trn Phng Tho

2. Trn Th Thy Tuyt 3. Phm Th Kim Thoa 4. Trn Th nh Nguyt 5. Nguyn Th Thu Thanh 6. Phan Th Nh Qunh


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Interpersonal communication


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I. ORAL COMMUNICATION:1. Definition2. Reasons for communicating3. Some diseases in communication 4. Tips for successful communication5. A combination of both face to face and online

communicationII. BODY TALKS:

1. Gesture & body language2. The face & the eyes


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WHY DOES PEOPLE COMMUNICATE?

In order to: Inform

Request Persuade Create understanding between people Build trusting relationship


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DO YOU THINK THAT COMMUNICATINGMEANS OPENING DOORS B/W PEOPLE ?

YES!Opening doors give people the tool to:

Be closer. Understand deeply about their partner. Share feelings, opinions, thoughts.

Improve the partnerships.


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6 DISEASES IN COMMON COMMUNICATION

1. Inferiority diseases:Be shy, regardless themselves.Lose their unique personality.

2. Fear disease: Not dare to express their thoughts and feelings.Make them become passive.

3. Suspicion disease:

Be suspected about what partners say.Make the relationships become worse & worse.


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4. Resistance disease:

Like to argue with others.Force other people to follow them.

5. Calculation disease:Be selfish, superficial.Only know their own benefits and interests.

6. Haughty disease:

Look down on the others.Take advantage of the relationships.


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HOW CAN WE MAKE SUCCESSFUL

CONVERSATIONS?


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SOME TIPS/ USEFUL HABITS:

Sincerely listenPay complementsRemember namesMaintain eye contactRemember common interestsUse body languagesAlways update hot newsDon

t interrupt the conversationFollow up 8 tips above


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WOULD YOU PREFER FACE TO FACE ORONLINE COMMUNICATION?


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FACE TO FACEBe direct & traditionalReduce misunderstanding

Feel more friendly

Be more confident & activeWaste much time

Long distanceCan be delayed/interruptedBe difficult to control theangry

ONLINEBe indirect & modernBe easy to givemisunderstandingFeel more suspicious &more strange

Be more passiveSave time with very fastspeech

Shorten the distanceMaybe it doesn t happen,


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WHAT IS BODY LANGUAGE?

A form of non-verbal communication.Using the parts of a body (arms, hands, legs)Expressing the feelings and emotions that words

sometimes cant do.


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NO!

Be misunderstoodLack of knowledge

Abuse or use incorrectly in communicativesituationPeople from different cultures can interpret bodylanguage in different ways


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THE FACE

The key to understand your innate

abilities, talents, communicationstyle, careers and relationship.

Send many non- verbal body language Give clues about the character

What does a face really tell us about someonespersonality?

Forehead, lips, eyes, nose, mouth The f ir st impression , do you trust?

Not always correct


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THE EYES The lamp of the body The most direct contact we make with

people & express our feelings most sincerely. Reveal the most about someone

see the kind of person that person is

Means that you an figure out a persons thoughts, feelings just by looking at how their eyes respond to your questions.

Why are the eyes called the windows of the soul?

Show the true emotions: fear, pain, sadness, gladness, dangeror sometimes sexy, enticing and full in love.

Show who really who are in the inside and what you are reallythinking.

The eyes are the windows of the soul


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unit 8 (interpersonal communication)

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